• Title/Summary/Keyword: Information Support Center

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The Managers' Perception of Work Experience in Multicultural Family Support Centers (다문화가족지원센터 관리자의 직무 경험에 대한 인식)

  • Hong, Sung Hee
    • Human Ecology Research
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    • v.54 no.3
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    • pp.239-250
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    • 2016
  • This study identifies the aspects of a managers' perceived work experience in a Multicultural Family Support Center and analyzes how work experience backgrounds are formulated. In-depth interviews were conducted with 10 managers from March to September 2015 to understand managers' work experience. Descriptions from the interviews were analyzed using phenomenological research methods. The result show that their work experience can be categorized into 73 meanings, 10 subcategories, and five themes. The five themes are 'program development,' 'employees assignment optimization,' 'use and control network resources,' 'deal with changes in needs of multicultural families,' and 'supports vs. controls.' The analysis of the themes and subcategories from each theme allows us to first interpret that managers consider their significant and diversified work tasks overwhelming. Second, they find their jobs fit them and feel personally interested with a sense of duty from their work to overcome stress from heavy workloads. Third, managers put a high value on their work as a hands-on experience that is an officially authorized position from the government. Fourth, they are proud that they contribute to offering welfare services to multicultural families as members of Multicultural Family Support Centers.

The Structural Impact of Technology Readiness on Call Center Counselors' Intention to Use in the Introduction of Artificial Intelligence Systems: Focusing on AICC(Artificial Intelligence Contact Center) (인공지능 시스템 도입에 있어서 기술 준비도가 콜센터 상담사들의 사용 의도에 미치는 구조적인 영향: AICC(인공지능 컨택 센터)를 중심으로)

  • Seong Sik Baeck;Jun Seop Lee
    • Journal of Information Technology Services
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    • v.22 no.4
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    • pp.1-19
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    • 2023
  • This study is a study on the effect of technical readiness factors on counselors' intention to use when applying AICC. AICC counselors experience improved customer service and emotional stability by receiving various monitor notification window services based on artificial intelligence algorithms such as customer counseling history, prohibited word control system, and customized counseling system. Accordingly, this study tried to verify using factors derived from technology readiness theory and technology acceptance theory among the factors affecting the intention to continue using AICC provided to counselors. To verify the research hypothesis, the causal relationship between variables such as Optimism, Innovativeness, Discomfort, Insecurity, and Technology Acceptance Theory, such as Team Support, Ease of Usage, and Innovation Resistance, was verified. As a result of empirical analysis, first, it was verified that Optimism has a positive (+) effect on Team Support and Ease of Usage, and Discomfort and Insecurity have a negative (-) effect on Ease of Usage and Team Support. Second, it was confirmed that Team Support and Ease of Usage had a positive effect on the Intention to use AICC. Based on the above empirical analysis results, the concepts of Technical Readiness were clearly proved, and in practical terms, AICC helped inquiry, quality evaluation, recording, and management of counseling history, ultimately increased corporate work efficiency.

Establishing of the Service Desk for Efficient Learning Support at the Universities (효율적인 학습 지원을 위한 대학에서의 서비스 데스크 구축 방안)

  • Kim, Seong-Cheol;Park, Jo-Eun
    • Journal of Korea Multimedia Society
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    • v.9 no.11
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    • pp.1496-1502
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    • 2006
  • Researches, studies, and most administration services at the universities are currently carried out through computers. So the IT infrastructure and. the information system of the university are becoming complicated. When a user has problems in using the information system, it is very difficult to get solution for that problem even a computer center or a help desk exists. In this paper we propose a method to establish a service desk based on the ITIL(Information Technology Infrastructure Library) to support efficient learning at the universities. The proposed method in this paper can be used to establish a systematic learning support system when errors of computation happen in learning, researches, and administrative tasks at the universities.

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Effects of Learning Motivation on the Stress Coping Style and Stress of Test (학습동기가 시험 스트레스와 스트레스 대처 양식에 미치는 영향)

  • Jang, Chel;Lee, Eunhye;Cheon, Jisu
    • Journal of The Korean Society of Integrative Medicine
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    • v.2 no.2
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    • pp.89-96
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    • 2014
  • Purpose : In this study, we selected three research subjects to attempt to clear learning motivation of college students is what impact the stress coping style and stress test. First, age, gender, the future career after graduation, the presence or absence of part-time job is, its impact on learning motivation. Second, learning motivation is what effect the stress of the test. Third, based on the motivation of learning, how deal pursuing efforts form the social support, the center of the problem-solving approach, seeking to avoid the reaction to stress how different form. Methods : K University occupational therapy and one, two, three grade 100 students (male 22 people, female 78) to target age, sex, and after graduation, part-time status, motivation, stress, stress coping style questionnaire for distribution and was written. Results : First of all, women's social support form graduation course, more robust than pursue blank after the synchronization uncertainty and stress, and graduated from the trading center and avoid the use of career, more form. Second, motivation and stress test, a difference between the notice could not see. Third, the higher the motivation of learning, problem-solving, Action form to the center to use as many as you, but avoid using too much in the center form is addressed. Conclusion : As a result of the study that came out of the course after graduating from ensure that learning motivation is high, the more the uncertainty, the more to cope with stress in the center of the form to avoid form address was used. Because of this, the student careers after graduation, to make sure that can help you to compare efforts over is believed to be necessary.

Value Measurement Model to Manage Information Systems (정보시스템 관리를 위한 가치측정 방법론 설계)

  • Lee, Sangwon;Kim, Sunghyun;Park, Sungbum;Ahn, Hyunsup
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2014.07a
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    • pp.99-100
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    • 2014
  • Even though many projects of new development and redevelopment for information systems are invested, they are not taken care of from the perspective of administration and evaluation. Also, decision makers fall short of not only support the process to check alternatives and select an alternative for investment and but also provide necessary information so as to maximize the effects of investments. That is to say, the suggestion of general direction toward IT investment is debatable. Against this backdrop, we propose a value measurement model to manage information systems.

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A Meta-Evaluation of the Evaluation Project at the Family Support Center (가족센터 평가사업에 대한 메타평가)

  • Kang, bogjoeng
    • Journal of Family Resource Management and Policy Review
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    • v.28 no.2
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    • pp.27-38
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    • 2024
  • The purpose of this study was to identify issues in the family support center evaluation project by analyzing the differences in perception between evaluators and the family Support center using a meta-evaluation analysis model and seeking improvement alternatives. The results revealed a significant difference in group average: the evaluator group scored 4.21 out of 5 points, and the family center group scored 3.20 points. The improvement alternatives for each meta-evaluation item are as follows. In the evaluation environment, it is necessary to specify the purpose and utilization of evaluation within the guidelines of the Ministry of Gender Equality and Family. Evaluation input required the establishment of an evaluation support organization within the Korean Institute for Healthy Family. During the evaluation process, it was necessary to improve the use of the integrated family support information system and diversify communication channels. The evaluation results required the strengthening of follow-up education for family centers. In terms of evaluation utilization, it was necessary to strengthen support for various incentives and subcenters. This study provides implications for improving the evaluation system for various policy service delivery systems.

Development of Multi-Organ Segmentation Model for Support Abdominal Disease Diagnosis (복부질환 진단 지원을 위한 다중 장기 분할 모델 개발)

  • Si-Hyeong Noh;Dong-Wook Lim;Chungsub Lee;Tae-Hoon Kim;Chul Park;Chang-Won Jeong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2023.05a
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    • pp.546-548
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    • 2023
  • 인공지능 기술을 도입한 의료분야에서 진단 및 예측을 위한 관련 연구가 활발하게 진행되고 있다. 특히, 인공지능 기술 적용에 가장 많이 활용되고 있는 의료영상을 기반으로 하는 질환에 관한 진단 연구는 매우 복잡한 과정이 필요한 질환의 진단에 큰 영향을 미치고 있다. 복부 장기들의 분할은 환자의 질환 진단 지원 및 복강경등의 수술 지원에 매우 중요한 부분을 차지한다. 본 논문에서는 의료영상을 통해 13가지 복부 장기들을 분할하는 모델을 만들고 그 결과를 보인다. 본 논문에서 제안한 모델을 통해 13가지 복부 장기에 대한 분할로 영상분석을 통해 진단 지원이 가능할 것으로 기대한다.

The Study of the Backgrounds of Filipino Female Immigrants' Marriage with Koreans and Pre-education Programs about the Korean Family Culture in the Philippines for Filipino Immigrants to Korea (필리핀 결혼이주여성의 결혼배경과 출국 전 한국가정생활 교육내용에 대한 탐색적 연구)

  • Chae, Ock-Hi;Hong, Dal-Ah-Gi;Song, Bok-Hee
    • Korean Journal of Human Ecology
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    • v.20 no.2
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    • pp.327-338
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    • 2011
  • In order to promote and comprehend marriage immigrants' culture, it is essential to understand the life of their families in their counties. For this study, data by a Philippine CFO(Commission on Filipino Overseas) has been analyzed, and the study researcher has attended an educational program run by the PDOS(Pre-Departure Orientation Seminar). Also, in order to understand the immigrants' families in their country, interviews have been done with some of the CFO employees, people arranged to immigrate to Korea through marriage, and female immigrants who are married. First, Filipino females have a positive attitude toward marriage with a foreign male. Most immigrants are from the rural parts of their country, and their families tend to rely on their daughters more than their sons. Therefore, they decide to marry Korean males and immigrate in order to support their families. However many of them do not have enough information about Korea. Second, Philippine's family system is of bilateral kinship, and traditionally, men and women are treated equally. Therefore, Filipino females tend to be well-educated, outgoing, and vibrant. Thus, they can create an active role in married life for themselves and support their family members. Lastly, based on videos and class materials on the topic of domestic violence that are used in the pre-educational programs for females planning to immigrate to Korea, the content of the program is to be revised.

Factors Affecting Breast Self-examination Behavior Among Female Healthcare Workers in Iran: The Role of Social Support Theory

  • Bashirian, Saeed;Barati, Majid;Shoar, Leila Moaddab;Mohammadi, Younes;Dogonchi, Mitra
    • Journal of Preventive Medicine and Public Health
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    • v.52 no.4
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    • pp.224-233
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    • 2019
  • Objectives: In women, breast cancer is the most common cancer and the leading cause of cancer death. Screening tests are the basis for early diagnosis. In Iranian women, the mortality rate of breast cancer is high due to insufficient screening examinations and delayed visits for care. Therefore, this study aimed to determine the factors affecting breast self-examinations among Iranian women employed in medical careers. Methods: This cross-sectional study included 501 women working in the medical professions at Hamadan University of Medical Sciences in western Iran in 2018. The subjects were selected by stratified random sampling. Data were collected using a researcher-developed, self-report questionnaire that contained demographic information and questions based on protection motivation theory and social support theory. Descriptive data analysis was conducted using SPSS version 23 and model fitting with PLS version 2. Results: The mean age of the participants was $37.1{\pm}8.3years$, and most of the women (80.4%) were married. Most women had a bachelor's degree (67.5%). The findings of this study showed that the coping appraisal construct was a predictor of protection motivation (${\beta}=0.380$, p<0.05), and protection motivation (${\beta}=0.604$, p<0.05) was a predictor of breast self-examination behavior. Additionally, social support theory (${\beta}=0.202$, p<0.05) had a significant positive effect on breast self-examination behavior. Conclusions: The frequency of practicing self-examinations among women employees in the medical sector was low; considering the influence of social support as a factor promoting screening, it is necessary to pay attention to influential people in women's lives when designing educational interventions.

The Research for Digital Evidence Acquisition Procedure within a Full Disk Encryption Environment (Full Disk Encryption 환경에서 디지털 증거 수집 절차에 관한 연구)

  • Jang, Sung-Min;Park, Jung-Heum;Pak, Chan-Ung;Lee, Sang-Jin
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.25 no.1
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    • pp.39-48
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    • 2015
  • As a growing number of people are concerned about the protection of personal information, the use of encryption solution has been increased. In addition, with the end of support for Windows XP and the improvement of operating system, the use of the Full Disk Encryption solution like Bitlocker will be increased. Therefore, it is necessary to consider countermeasures against Full Disk Encryption for the future digital forensic investigation. This paper provides the digital evidence acquisition procedure that responds to the Full Disk Encryption environment and introduces the countermeasures and detection tool against Full Disk Encryption solutions that are widely used.