• 품질경영학회지
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• 제46권3호
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• pp.483-496
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• 2018

Purpose: This paper proposes a quality strategy based on the evolution of technology in the age of the 4th Industrial Revolution. Methods: We examine the theory of past quality activities and the changes in quality paradigm, and analyze key words for the technologies and key issues of the 4th Industrial Revolution. Based on existing quality management, we find a quality strategy that should be pursued during the 4th Industrial Revolution. Results: Quality has been recognized as an essential component of corporate competitiveness. The paradigm of quality has also changed with the pass of time and industry development. From this viewpoint, the following eight quality strategies are proposed for the development of the technology of the 4th Industrial Revolution period, such as Market-to-customer fusion quality, symbiotic quality, big data quality, technical accuracy and zero-defect quality, facility predictability quality, software quality, process flexibility quality, and information protection stability and security quality. Conclusion: Quality for customer satisfaction is still important nowadays. However, in the 4th Industrial Revolution era, where various business models and methods of manufacturing are expected, the big data utilization, software quality, and the reliability and security of information protection to support it are important.

• International Journal of Computer Science & Network Security
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• 제23권5호
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• pp.95-108
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• 2023

The technological revolution, also referred to as the Fourth Industrial Revolution, it embraced by government should transform the way governments serve their citizens. The growth of broadband in Africa is leapfrogging its technological development. And thus, many African governments will soon be able to offer quality e-Government services to their citizens. These technologically driven governments will be able to provide decision-makers with timeous information to make judgments that could influence policies. Proponents of e-Government believe that in the digital age, governments can use this information to reduce corruption and increase, accountability, transparency, efficiency, and public participation. e-Government service quality should ensure customer satisfaction. Although many studies have examined the role of e-Government and the quality of its services, few studies have examined the quality of e-Government services in terms of both supply and demand. This paper examines and reviews the academic-state-of-the-art on the factors that affect the quality of e-Government services from both perspectives. Utilizing both qualitative and quantitative methods for data gathering and analysis, a mixed methods research methodology was used.

• The Journal of Asian Finance, Economics and Business
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• 제8권12호
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• pp.223-231
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• 2021

The study aimed to investigate the impact of social networks safety (SNS) on the marketing information quality (MIQ) during the COVID-19 pandemic in Saudi Arabia. The study examines the statistical differences in social networks safety SNS and marketing information quality MIQ according to the demographics such as age, sex, income, and education. For this study purpose, information security and privacy are two components of social networks safety. The research materials are website resources, regular books, journals, and articles. The population includes all Saudi users of social networks. The figures show that active users of the social network reached 25 Million in 2020. The snowball method was used and sample size is 500 respondents and the questionnaire is the tool for the data collection. The Structural Equation Modelling SEM technique is used. Convergent Validity, Discriminate Validity, and Multicollinearity are the main assumptions of structural equation modeling SEM. The findings show the high positive impact of SNS networks safety on MIQ and the statistical differences in such variables refer to education. Finally, the study presents a set of future suggestions to enhance the safety of social networks in Saudi Arabia.

• 한국병원경영학회지
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• 제24권1호
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• pp.57-76
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• 2019

The purpose of this study was to investigate the effect of characteristics of hospital choice and hospital service quality on service value, customer satisfaction and hospital revisiting intent and a survey involving patients and their caregivers who used the hospital before was conducted for empirical analysis. Thus, the theory and factors concerning the characteristics of hospital choice, hospital service quality, service value, customer satisfaction and hospital revisiting intent and relevant preceding research were explored after examining the preceding research, the research model was developed accordingly. A total of 459 collected questionnaires were analyze after carrying out the survey on a national scale. The findings of this study have significance since it identified the motivation that affect the choice of hospital and provide information. Also, this study could be utilized as reference data for hospitals to survive in the fierce competition, as it carried out factual survey on considerations when making choice of hospital. Furthermore, due to the low expectation of patients and caregivers for hospital administration, the study indicated that it's linked to a significantly low chance of customer satisfaction and provide the cause. This study was differentiated with other research on hospital choice since it selected security as a factor of hospital choice, though it's not discussed in the preceding research and moreover, conducted the empirical analysis. And the results of empirical analysis revealed that customers felt that service value was improved when the information security was strengthened. In other words, the strengthening of hospital information security could be hospital choice motivation, which means this study provided practical implication.

• 한국정보보호학회:학술대회논문집
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• 한국정보보호학회 2002년도 종합학술발표회논문집
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• pp.352-355
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• 2002

QoSS(Quality of Security Service)는 보안을 단순한 성능 장애 요소의 관점에서 벗어나 QoS(Quality of Service)의 관점에서 효율적인 네트워크 관리 도구로서 사용하기 위해 등장한 개념이다. QoSS는 보안 서비스들이 적용되는 상황에 따라, 또는 사용자의 요구사항에 따라 다양한 수준으로 제공 가능하다는 가변 보안의 개념에 기초하고 있다. 이를 통해 사용자에게는 제공되는 서비스들에 대한 만족도를 향상시키고, 서비스 제공자 측면에서는 자원의 가용성을 향상시키는 효과를 달성 할 수 있다. 본 논문에서는 이러한 QoSS의 전반적인 구성 요소들을 간략히 소개하고, 차세대 네트워크 보안 서비스의 구축 시 QoSS의 적응 절차와 적용 시 고려해야 할 사항에 대해서 제안한다.

• 한국생활과학회지
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• 제10권1호
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• pp.83-91
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• 2001

Currently, obtaining information about the housing studies through the internet web sites is one of the outstanding mediums. Those are of the housings, architecture, interior design, furniture products, hotels and its journals, etc., and out of all those informations are the highly expected value of use. But. it may causes the public users to experience a negative effect, because many of those informations provided on the internet web sites related to the housing studies/informations are not providing an equal quality of information. And measuring the quality is also not easy. This study focuses on the establishment of evaluation criterion for the housing information-related internet web sites. In such a vein, it proposes a clear model to evaluate the information qualities with the 43 questionnaires / examining items. To test the questionnaires/rating items, the analysis has been implemented which has shown the reciprocal effect between the 2 major factors. One major factor with 4 variables on the information searches are (1) the accuracy/reliability of contents and techniques, (2) the design of a picture and communication, (3) the readability and security, and (4) the security of private information, and the other factor with 3variables on the additional services are (1) the diversities of contents and ease of orderings, (2) the abilities of search and e-mail, and (3) the events and after services. This study/rating model will provide the users with a fundamental material in evaluating the quality of housing information on the internet web sites.

• Asia pacific journal of information systems
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• 제24권1호
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• pp.65-91
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• 2014

Our study adopted ELM (Elaboration Likelihood Model) to measure the impact of central and peripheral cues on e-healthcare website behavior and its consequence on perceived loyalty of users. While most of ELM studies did not elaborate the antecedent of both central and peripheral cues, we measured the antecedents of those information processing routes to clarify how technical and quality factors (i.e. information organization, security concern, and website attractiveness) develop the nature of either central or peripheral route. We found that information organization was the main antecedent of information quality presented on the website. Second, the results revealed that website security has a positive effect on website credibility. Third, we also found that website attractiveness was positively associated with website credibility. Fourth, consistent with elaboration likelihood model, the empirical findings suggested that information quality (central cue) and website credibility (peripheral cue) were strong predictors of behavior intention to use health website. Our findings also suggested that behavior intention to use health website significantly influenced perceived loyalty.

• 정보보호학회논문지
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• 제20권6호
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• pp.237-249
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• 2010

최근 다양한 사이버 침해사고의 개인정보 유출 사례를 살펴보면 공격 대상이 서비스 제공자를 대상으로 하고 있지만 실제적인 피해 대상은 사용자라고 할 수 있다. 정당한 서비스 계약을 체결하였음에도 불구하고 정상적인 서비스를 받을 수 없거나 서비스를 위해 제공한 개인정보가 유출되는 피해가 발생하고 있다. 이에 따라 사업자 및 사용자간 제공되는 서비스에 대한 SLA와 관련하여 보안SLA가 크게 주목받고 있다. 특히 안타바이러스 서비스를 제공하는 서비스 제공자의 경우 보안SLA를 통해 보다 높은 수준의 보안서비스를 제공해야 한다. 그러나 국내에서는 보안SLA와 관련된 연구가 미비하여 유지보수 수준의 SLA만 제공되는 상황이다. 따라서 본 논문에서는 안티바이러스 시스템의 보안 기능을 분석하여, 보안SLA의 지표를 개발하고 보안기능별 등급화 방안을 제안한다.

• Journal of information and communication convergence engineering
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• 제10권3호
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• pp.248-252
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• 2012

The sensor network standard DASH7 was proposed to improve transmission quality and low power communication. Specifications for the standard are currently being developed, so the security specification has not been firmly implemented. However, without a security specification, a network cannot work due to threats from malicious users. Thus we must ensure confidentiality and authentication of data packets by using a cryptography method. To contribute to the DASH7 security specification, this paper shows the implementation results of network and data link layer security by using advanced encryption standard (AES) counter with CBC-MAC (CCM) over CC430 sensor nodes.

• International Journal of Computer Science & Network Security
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• 제24권1호
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• pp.187-195
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• 2024

This is an extended paper explaining the role of E-learning and quality development in the current situation. Amid Covid:19, E-Learning has achieved a new miles stone in imparting education and all levels of institutions have transformed their learning platform from face to face to virtual learning. In this scenario E-Learning is facing two major challenges, first to ensure the ability of computer systems or software to exchange and make use of information on virtual platform (interoperability) and secondly, developing quality learning through e-Learning. To impart learning and teaching (L&T) through E-learning, Middle East University (MEU) has adopted Learning Management Services (LMS) through Blackboard. The university has three types of L&T methods; full online, Blended and Supportive. This research studies the concept, scope and dimensions of interoperability (InT) of E-Learning in MEU then the connection and interdependence between with quality development. In this paper we have described the support and the importance of finest standards and specifications for the objectives of InT of E-Learning and quality development in MEU. The research is based principally on secondary data observed from MEU E-Learning deanship. Also sample of 20 E-Learning experts at MEU were given closed ended as well as semi closed questionnaires for evaluating the assurance of InT of E-Learning and quality development. These experts are mainly certified online facilitators and admin staff. Results provide the verification of application and presence of InT of E-Learning and assured the quality development process in MEU.