• Title/Summary/Keyword: Industry Policy Plan

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A Case Study on the Success and Failure of Customer Service in Tourism Industry (관광산업에서의 고객서비스의 성공과 실패에 관한 사례연구)

  • Ham, Bong-Gyun;Lee, Ung-Gyu
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.595-611
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    • 2005
  • The objective of this study is to lead balanced development of tourism industry by proving the nature of customer service which is one of the service characters as well as ultimate goal of tourism industry. This paper contains a few case studies of service industry customer service and proposed desirable development plan. This study tried differentiate customer service from management side in its role. Meanwhile, management and tourism industry integration, partly in the service channel, is a task to be studied continuously in terms of customer satisfaction. Customer service should utilize for social welfare and improving the firm's competitiveness in the tourism industry.

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Research of Chinese animation industry & policy (중국 애니메이션 산업과 정책 연구)

  • Rui, Tang;Kim, Il-Tae
    • Cartoon and Animation Studies
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    • s.15
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    • pp.139-150
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    • 2009
  • Today, China can reestablish its previously prosperous Chinese animation tradition and can make a great plan of recreating earlier characteristic Chinese animation style. In China, TV culture was already here to stay and a large number of foreign countries' animations were entering the Chinese market. Presently, Chinese animation was recognized as time order of 4points: Animation policy, Animation industry, Animation market, and culture. My studies about these issues show the Chinese animation industry has entered an advancing country. I have especially researched into solving these issues with the Korean and Chinese animation & market. As result, I have concluded that the Chinese animation industry must engage itself in foreign animation styles and global market in order to further advance its industry. To help raise its production quality & technique status, I recommend the Chinese government actually give the donations promised to the Chinese animation and culture industries as well as the education system now.

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Examination of Public Interests and Regulatory Framework of Pay TV Industry (유료방송시장의 공익성 개념과 정책 기조 분석)

  • Do, Joonho
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.17 no.3
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    • pp.215-226
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    • 2017
  • This study examines the concept of public interests in pay TV industry and analyzed the regulatory framework of the industry. The concept of public interests such as diversity, localism and quality which are mainly discussed in the context of over the air broadcasting extends to universal access, fair competition and consumer protection as pay TV industry grows. However, there is a lack of concrete implementation of public interests in regulatory framework and coordination of public and industrial interests was not accomplished. Major policy that regulates the pay TV industry carries out without big picture. Policy implementation without long term plan results in hierarchical regulation model and it produced consistency problem. In the process of implementing policy in pay TV industry public interests and industrial interests discussion is mixed and sometimes it played exaggerated role.

Suggestions of Policy for Revitalizing the Construction Industry in Busan (부산지역 건설산업 활성화를 위한 정책 및 제도 개선방안)

  • Bae, Min-Kyoung;Lee, Jun-Sang;Huh, Young-Ki
    • Journal of the Korea Institute of Building Construction
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    • v.10 no.5
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    • pp.1-10
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    • 2010
  • As the local economy has become stagnant, various policies have been made to revitalize the enormous construction industry. However, it is difficult for these policies to achieve their objective, as the construction industry is not an island unto itself but is interconnected in complex ways with diverse other areas of the economy. Interviews and surveys were conducted with experts in Busan, in order to identify the causes of the stagnant economy in the local construction market. The main findings were as follows. First, cost reduction and realistic master plans are needed as a solution for the problems of the redevelopment housing plan. Second, the alleviation of the construction policy is also necessary in order to overcome the problems of not considering the local construction industry. Finally, vocational training and quality education are needed to address the low awareness of construction feasibility analysis and the lack of highly trained human resources. The results of the study will help efforts to revitalize the local construction industry, and will provide an opportunity to reconsider the differences between the experts on issues of the industry.

A Study on AI Industrial Ecosystem to Foster Artificial Intelligence Industry in Busan (부산지역 인공지능 산업 육성을 위한 AI 산업생태계 연구)

  • Bae, Soohyun;Kim, Sungshin;Jeong, Seok Chan
    • The Journal of Bigdata
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    • v.5 no.2
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    • pp.121-133
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    • 2020
  • This study was carried out to set the direction of the new industry policy of Busan city by analyzing the changing trend of artificial intelligence technology that has recently developed rapidly and predicting the direction of future development. The company wanted to draw up support measures to utilize artificial intelligence technology, which has been rapidly emerging in the market, in the region's specialized industry. Artificial intelligence is a key keyword in the fourth industrial revolution and artificial intelligence-based data utilization technology can be used in various fields from manufacturing processes to services, and is entering an era of super-fusion in which barriers between technologies and industries will be broken down. In this study, the direction of promotion for fostering Busan as an artificial intelligence city was derived based on the comparison and analysis of artificial intelligence-related ecosystems among major local governments. In this study, we wanted to present a plan to create an artificial intelligence industrial ecosystem that can be called a key policy to foster Busan as an 'AI City'. Busan's plan to foster the AI industry ecosystem is aimed at establishing a policy direction to ultimately nurture the artificial intelligence industry as Busan's future food source.

Analysis of major issues in the field of Maritime Autonomous Surface Ships using text mining: focusing on S.Korea news data (텍스트 마이닝을 활용한 자율운항선박 분야 주요 이슈 분석 : 국내 뉴스 데이터를 중심으로)

  • Hyeyeong Lee;Jin Sick Kim;Byung Soo Gu;Moon Ju Nam;Kook Jin Jang;Sung Won Han;Joo Yeoun Lee;Myoung Sug Chung
    • Journal of the Korean Society of Systems Engineering
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    • v.20 no.spc1
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    • pp.12-29
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    • 2024
  • The purpose of this study is to identify the social issues discussed in Korea regarding Maritime Autonomous Surface Ships (MASS), the most advanced ICT field in the shipbuilding industry, and to suggest policy implications. In recent years, it has become important to reflect social issues of public interest in the policymaking process. For this reason, an increasing number of studies use media data and social media to identify public opinion. In this study, we collected 2,843 domestic media articles related to MASS from 2017 to 2022, when MASS was officially discussed at the International Maritime Organization, and analyzed them using text mining techniques. Through term frequency-inverse document frequency (TF-IDF) analysis, major keywords such as 'shipbuilding,' 'shipping,' 'US,' and 'HD Hyundai' were derived. For LDA topic modeling, we selected eight topics with the highest coherence score (-2.2) and analyzed the main news for each topic. According to the combined analysis of five years, the topics '1. Technology integration of the shipbuilding industry' and '3. Shipping industry in the post-COVID-19 era' received the most media attention, each accounting for 16%. Conversely, the topic '5. MASS pilotage areas' received the least media attention, accounting for 8 percent. Based on the results of the study, the implications for policy, society, and international security are as follows. First, from a policy perspective, the government should consider the current situation of each industry sector and introduce MASS in stages and carefully, as they will affect the shipbuilding, port, and shipping industries, and a radical introduction may cause various adverse effects. Second, from a social perspective, while the positive aspects of MASS are often reported, there are also negative issues such as cybersecurity issues and the loss of seafarer jobs, which require institutional development and strategic commercialization timing. Third, from a security perspective, MASS are expected to change the paradigm of future maritime warfare, and South Korea is promoting the construction of a maritime unmanned system-based power, but it emphasizes the need for a clear plan and military leadership to secure and develop the technology. This study has academic and policy implications by shedding light on the multidimensional political and social issues of MASS through news data analysis, and suggesting implications from national, regional, strategic, and security perspectives beyond legal and institutional discussions.

A Study on the Formation Plan of Green Cluster by Sectoral Type for the Enhancement of Regional Competitiveness in Green Industry (녹색산업의 지역경쟁력 확보를 위한 산업유형별 클러스터 형성방안에 관한 연구)

  • Kim, Soo-Kyung;Lee, Joo-Hyung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.3
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    • pp.1081-1089
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    • 2013
  • The purpose of this paper is to suggest the formation plan of green cluster for the enhancement of green industry competitiveness in Korea. For this reason, this paper has the analysis to find out regional competitiveness and effective factors in the green industry. The major findings are as follows. First, the renewable energy industry was competitive at Gyeonggi, Gyeongnam, Chungbuk, Chungnam, Ulsan, Jeonnam, and the carbon reduction industry was competitive at Ulsan, Gyeonggi, Gyeongbuk,, Chungnam, Seoul, Chungbuk, Inchon. Second, the most important factors of the renewable energy industry was factor condition, such as business, labor, research and development; while in the carbon reduction industry was sector of structure and rivalry, such as performance, policy and institution, market share, industry specialization. Third, it showed that the green industry was more competitive at the local area with the better industrial infrastructure. So, we need to focus on the green of existing industry-infrastructure, and the strategy of selection and concentration, for the enhancement of green industry competitiveness in Korea.

Study on ICT standardization unify North and South Korea - North Korea open Internet induction plan (남북한 ICT 표준화 통일방안 연구; - 북한 인터넷 개방 유도방안)

  • Choi, Sung
    • Journal of Digital Convergence
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    • v.14 no.4
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    • pp.79-88
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    • 2016
  • The priority policy measures to draw peaceful unification is to induce North Kore to open the Internet. In order to induce the Internet open for exchange and cooperation in ICT industry of the two Koreas, a preparation task was drawn after analyzing ICT standard, current state of Internet and industry, and feasibility of North Korea. The priority task for the exchange and cooperation in ICT industry of North and South Korea requires an effort to develop North Korea's underdeveloped technology level. Thus, to decrease the technology gap must precede, providing state-of-the-art ICT infrastructure of the South. In this paper, the inducement to draw the Internet open of North Korea through technical specifications and standardization in ICT industry of the North and South was studied.

Study on Establishment of National Technology Transfer System

  • Kim, Eun-Sun;Koo, Young-Duk;Park, Young-Seo
    • Journal of information and communication convergence engineering
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    • v.2 no.2
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    • pp.119-122
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    • 2004
  • In this paper, we examine the necessity and the role of technology transfer/diffusion in the frame of national technology innovation system. On the base of this, we present a construction plan of technology transfer/diffusion system to make the national electric industry for 21st century to possess the competitive power. To achieve above purpose, we examine the relations between theory of technology transfer/diffusion structure and policy. Furthermore, we try to find the necessity for construction of technology transfer & diffusion system and a driving plan. Then, it is analyzed that expected design requirements for the construction of electric technology transfer & diffusion system. Finally, construction and activation plan for electric technology transfer & diffusion system are presented, which would strengthen the national technology competitiveness.

A Empirical Study on Informatization of Logistics Industry in Incheon (인천지역 물류산업의 정보화 방안에 관한 실증적 연구)

  • Lee, Doo-Yong;Jang, Jung-Hwan;Jho, Yong-Chul;Kim, Dong-Min;Kim, Jung-Hwan;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.13 no.3
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    • pp.79-85
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    • 2011
  • The logistics industry in Incheon is lack of basic usage for logistic information. As development of logistics industry the companies recognized the importance of logistics informatization. But due to a small scale of logistic companies it is difficult to equip the basic infrastructure for logistics informatization. To investigate the status of informatization of logistics companies in Incheon, we divide questionnaire by the aspects of information operations, aspects of information needs, information effects and policy aspects of planning and support information. By the result of survey we suggest the supporting plan for Incheon logistics industry.