• 제목/요약/키워드: In-store shopping environment

검색결과 114건 처리시간 0.021초

클릭스트림 데이터를 활용한 전자상거래에서 상품추천이 고객 행동에 미치는 영향 분석

  • 이홍주
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2008년도 춘계학술대회
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    • pp.135-140
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    • 2008
  • Studies of recommender systems have focused on improving their performance in terms of error rates between the actual and predicted preference values. Also, many studies have been conducted to investigate the relationships between customer information processing and the characteristics of recommender systems via surveys and web-based experiments. However, the actual impact of recommendation on product pages for customer browsing behavior and decision-making in the commercial environment has not, to the best of our knowledge, been investigated with actual clickstream data. The principal objective of this research is to assess the effects of product recommendation on customer behavior in e-Commerce, using actual clickstream data. For this purpose, we utilized an online bookstore's clickstream data prior to and after the web site renovation of the store. We compared the recommendation effects on customer behavior with the data. From these comparisons, we determined that the relevant recommendations in product pages have positive relationships with the acquisition of customer attention and elaboration. Additionally, the placing of recommended items in shopping cart is positively related to suggesting the relevant recommendations. However, the frequencies at which the recommended items were purchased did not differ prior to and after the renovation of the site.

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한국 e-Biz 시장의 핵심성공요인 성숙도 측정 (Measurement of CSF's Maturity for Korean e-Biz Market)

  • 홍현기
    • 한국콘텐츠학회논문지
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    • 제7권7호
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    • pp.161-170
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    • 2007
  • 국 내외적으로 e-비즈니스는 일반적인 상거래 유형으로 자리 잡고 있다. 최초 e-비즈니스는 전자상거래라는 용어로 시작되었다. 그러나 점점 단순한 전자상거래보다 포괄적인 전자상거래 방식으로 변화되었다. 이러한 시점에서 한국의 e-비즈니스 시장에 대한 연구를 통해 성숙된 e-비즈니스 시장의 진입과 세계시장을 이끌 수 있는 토대를 마련하고자 한다. 이를 위해 한국 시장의 e-비즈시장 활성화를 위한 핵심성공요인의 성숙 단계를 측정하였다. 시간의 흐름에 따라 변화되는 핵심성공요인 의 중요도를 측정하여 한국 시장에서의 e-비즈니스의 활성화의 수준을 분석하였다. 이를 통해, 향후 e-비즈니스 시장의 발전 방향을 예측하고, 이에 대응할 수 있는 방안을 제공하고자 한다.

얼굴 인식을 이용한 뷰티 미러 (Beauty Mirror using Face Recognition)

  • 박상민;손병수;김명식;최병윤
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2021년도 춘계학술대회
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    • pp.518-520
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    • 2021
  • 코로나의 등장으로 감염병 문제가 대두되는 상황속 화장품 판매점에서 사용되는 샘플용 화장품은 감염의 원인이 될 수 있다. 이를 예방하기 위해 각 화장품 판매점에서 뷰티미러를 사용할 수 있다. 뷰티미러는 조작용 기기와 거울용 기기로 구성된다. 거울용 기기에서 사용자의 얼굴을 인식하기 위해 얼굴의 특징점을 찾고 부위별로 특징점을 나누어 활용한다. 조작용 기기와 거울용 기기간 통신을 위해 FTDI232 칩을 이용해 Serial통신으로 데이터를 송·수신한다. 뷰티미러는 화장품 매장에만 국한되지 않고 인터넷 쇼핑몰에 적용해 온라인 환경에서도 테스트 가능하게 하는 등의 활용이 가능하다.

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체험매장의 지각된 용이성과 유용성이 만족과 충성도에 미치는 영향 (The influence of perceived usefulness and perceived ease of use of experience store on satisfaction and loyalty)

  • 이지현
    • 유통과학연구
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    • 제9권3호
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    • pp.5-14
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    • 2011
  • 본 연구에서는 전통적 유통과 차별되는 체험매장의 혁신적 속성에 대한 지각 (지각된 유용성, 지각된 용이성)이 소비자의 만족과 충성도에 어떠한 영향을 미치는가를 살펴보고, 이에 대한 소비자 특성의 조절효과를 살펴보았다. 그 결과, 지각된 유용성과 용이성은 소비자의 만족과 충성도에 긍정적인 영향을 미치는 것으로 나타났다. 지각된 용이성과 유용성 중 만족에 더 강한 긍정적인 영향을 미치는 요인은 용이성인 것으로 나타났다. 그러므로 체험매장의 마케팅과 프로모션에는 이 매장을 이용함으로써 더욱 빠르고 쉽게 원하는 제품을 구입할 수 있다는 편리함을 강조하는 것이 유리할 것이라 판단된다. 그리고 혁신적 속성에 대한 소비자 특성(월평균 스포츠 용품/의류 구입 금액, 스포츠 용품/의류를 구입하는 유통을 선택할 때 직접 제품을 체험해보는 것을 중요하게 생각하는 정도)의 조절효과는 검증되지 않았다. 이는 아직까지 우리나라에 체험매장 자체가 생소한 개념이므로 그에 대한 만족, 충성도 형성과정이 소비자의 특성에 따라 조절될 만큼 충분하게 경험되어지지 않았기 때문이라 풀이된다.

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기 개발 아파트단지의 범죄예방 환경설계(CPTED) 적용 방안 (A Plan for the Application of CPTED to the Developed Apartment Complex)

  • 김남정;문효곤;강명수
    • 토지주택연구
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    • 제5권4호
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    • pp.271-279
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    • 2014
  • 본 연구는 현재 운영되고 있는 CPTED기법의 대부분이 새로이 개발되는 아파트단지에 적용되고 있고, 기 개발 아파트단지는 상대적으로 범죄에 노출되어 있다는 문제인식을 갖고 있다. 본 연구는 CPTED기법 적용시 발생되는 비용적 측면을 고려하여 거주민의 범죄예방 선호 공간 및 시설을 조사하였으며, 다음으로 기존의 물리적 환경의 변화 없이 신규 도입이 가능한 CPTED 계획요소를 도출하여 기 개발 아파트단지의 CPTED 적용방안을 제시하였다. 본 연구에서 제시한 CPTED 적용의 1순위 공간은 아파트 단지입구, 지하주차장, 공원 및 휴게시설, 엘리베이터, 건물내 계단 및 복도이며, 2순위는 보행로, 담장, 1층 중앙현관, 3순위는 단지내 상가와 공동시설, 지상주차장이다.

멀티채널 환경에서 정보탐색채널과 구매채널의 불일치 현상에 관한 연구: 쇼루밍 현상을 중심으로 (Inconsistency between Information Search and Purchase Channels: Focusing on the "Showrooming Phenomenon")

  • 염민선
    • 유통과학연구
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    • 제13권9호
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    • pp.81-93
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    • 2015
  • Purpose - "Showrooming" refers to the phenomenon where a shopper visits a store to see and compare products but makes the purchase online at a lower price. Surveys on showrooming activities at home and abroad indicate that a significant number of consumers pursue showrooming activities. The advent of "showroomers," who engage in buying activities, hovering both on and offline, while selectively choosing sales channels to suit their needs, is powerful enough to erode the borders between channels and bring about seismic changes in the distribution industry. However, surprisingly, there has been no in-depth discussion on showrooming. This study seeks to theoretically investigate what impact personal characteristics have on showrooming preferences and attitudes in a multi-channel environment. Specifically, assumptions have been made that price perception, perceived performance risk, and trust in online shopping not only have a direct impact on showrooming attitudes but also indirectly affect it through the means of contact motivation. Research design, data, and methodology - To test the hypotheses, this study conducted a survey of male and female shoppers, ages 20 through 40s, who live in metropolitan areas, and have actively showroomed fashion items in the last six months. A clothing item usually purchased after a careful decision-making process was chosen as the target product of the study. The survey was conducted between October and November 2014, using a professional survey service provider. A total of 200 surveys were collected, of which 198 were used for analysis. Conceptual model Structural Equation Modeling (SEM) and Amos 18.0 were employed for data analysis and model verification. In addition, following the confirmatory factor analysis and measurement model analysis, the theoretical model that corresponds to the research model was analyzed. Results - Analysis results show that price perception, perceived performance risk, and trust in online shopping have a statistically significant and positive (+) impact on showrooming attitudes. In addition, in terms of the indirect influence of price perception and perceived performance risk on showrooming attitudes through means of contact motivation, price perception had a statistically significant and positive impact on means of contact motivation, whereas perceived performance risk did not have a statistically significant impact on it, with the relevant hypothesis rejected. Conclusions - These analysis results imply that the ultimate goal of consumers is to maximize their shopping benefits by selectively and strategically taking advantage of different channels in a complementary manner. This study presents many implications for distributors to encourage a deep understanding of showrooming consumers who have complicated consumption behaviors and to build channel integration strategies. This study has limitations in theoretical and practical implications. Therefore, subsequent studies need to focus on verifying that showrooming activities are based on reasonable and planned decisions by applying the theory of reasoned or planned behavior. In addition, the scope of the study should expand to include web showrooming, where consumers conduct product research online and purchase offline.

지속가능한 성장을 위한 백화점의 경쟁전략에 관한 연구 (A Study on the Competitive Strategy of Department Store for Sustainable Development)

  • 진창범;박철주;윤명길
    • 유통과학연구
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    • 제15권3호
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    • pp.73-80
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    • 2017
  • Purpose - Since Korean distribution market was opened, the domestic environment in department stores has been changed by the pattern of consumption and consumer need based on income classes. As multilateral Free Trade Agreement (FTA) accelerates opening markets, the scale of circulating capital has become bigger. Large-scale commercial facilities have developed quickly as a form of a large shopping center, thus, the matter of choice and securing market area became an important valuable in this trend. Moreover, multi-complex space has been proposed as the goal of successful business with promoting the public benefit. Research design, data, and methodology - This research studied consumer behavior using data about the life style and sales of consumers, not statistical data or survey as previous studies. This research tried to find the differentiation in complex cultural space with consumption behavior of department store. Results - As the structure of society and culture was getting diverse and complex, economic growth and development with such diversity and complexity improved consumers' quality of life. The changes of consumer life style are quite natural like human instinct. Department stores have activated retail business with the products of accumulated technology. Moreover, they have created the space of consumption and culture. Because of these social and environmental changes, department stores are being developed as Multi-functional spaces as well as sale places considering the strategies of department and the changes of consumers' purchasing behaviors. Conclusions - Urban culture complex is a landmark standing for the culture era of 21st century. It has provided an opportunity for consumers to enjoy culture, and has been an important factor to improve company images. Based on these roles and needs, expectancy effects are related with consumer preference and space preference, and the attitude toward companies. Moreover, the expectancy effects from those relationships are getting bigger and bigger. We should respect nature, a characteristic of Korean architecture, maintain visual continuity that harmonies with nature in the development of the complex space of the domestic department stores, and should take significance in the development of the complex cultural space in the direction of feeling the hierarchy of the space to obtain the visual pleasure with the artificial structure.

전자상거래시 고객만족 결정요인에 관한 연구 (The Determinants of Customer Satisfaction In Electronic Commerce.)

  • 조현철;심규열
    • 마케팅과학연구
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    • 제7권
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    • pp.261-281
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    • 2001
  • 정보통신기술의 발달과 정보통신 네트워크의 확산으로 인해 기존의 경제활동 방법과 거래수단, 거래대상과 범위는 커다란 변화를 맞이하고 있다 인터넷 상거래가 제공하는 많은 혜택 측 비용효율성, 구매편리성, 소비시간의 경제성, 다양한 제품의 검색기능성 등온 종래 의 상거래에 대한 인식과 개념에 대한 일대 변혁올 가져오고 있다. 전자상거래 시장의 성장과 전망은 조사방식과 조사기관 별로 다른 결과를 보여주고 있는데, 국내 쇼핑몰 업체수 의 변화를 보면 빠르게 진입과 퇴출이 발생하는 불안전성을 보이고 있다. 그러나 전반적으 로는 시간의 흐톰에 따라 인터넷을 통한 기업간 전자상거래 및 기업 소비자간 전자상거래 시장규모가 급격히 증가하고 있는 것만은 틀림이 없는 현상이다. 그러나 인터넷이 생활의 일부가 된 지금 인터넷은 단지 시간과 공간을 초뭘하여 전세계로 열려있다는 가능성한을 제시할 뿐, 인터넷 쇼핑몰올 운영하는데 있어서 성과는 매우 다양하게 나타나고 있다. 따라 서 본연구에서는 전자상거래 이용시 인터넷 통신 환경, 상품/서비스에 대한 위험, 주문과정 에서의 편의성, 보안과정상의 위힘 요인이 인터넷 쇼핑몰 이용자 안족에 영향을 미치는 영 향을 실증분석을 통해 검토해 보았다. 실증분석 결과, 인터넷 쇼핑몰 이용자 만족에 영향을 미치는 요인들이 상대적 크기를 살펴본 결파 편의성이 이용자의 만족에 가장 큰 영향올 미치는 것으로 나타났다. 즉 인터넷을 통하여 상품이나 서비스를 제공받는 고객들은 인터넷 의 편리함이 고객만족의 결정에 가장 큰 영향을 미치는 것을 확인할 수 있었으며 인터넷 쇼핑시 소비자가 지각하는 상품이나 서비스에 대한 위험과 보안상의 위헝울 어떻게 제거하 느냐의 문제도 인터넷 쇼핑몰 기업측면에서 중요시해야할 요인으로 나타났다.

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구도심 재래시장의 특성 분석 연구 -공주 산성시장 및 중동상점가를 중심으로- (Analysis on the Characteristics of Traditional Markets in an Old Town Center - focusing Gongju Sanseong market and middle eastern shopping district -)

  • 박훈
    • 한국농촌건축학회논문집
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    • 제15권1호
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    • pp.1-11
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    • 2013
  • The Gongju Sanseong Traditional Market, the subject of this study, was formed in the early 1900's, and along with the development of Gongju, it has been constantly changed and expanded up until now. The Sanseong Traditional Market located in Gongju, the Korea's representative historic city, exhibits merits in the aspects as a city based on the symbolic significance of the city where it is located and historical characteristics; however, it also presents some problems as well in consideration of user convenience and accessibility. Thereupon, this study conducted literature review on traditional markets, field research with a field trip, and a survey in order to analyze the spatial characteristics of the market environment and grope for the methods of activation. The conclusion suggested through this is as written below: First, the changes of types regarding spatial use according to the modernization project of traditional markets are essential, so about the spatial use according to the spatial changes, it is needed to distribute it balancedly considering the central space of the market. Second, with the understanding of the spatial types of traditional markets, it is needed to build a plan for alternation in the types of physical space based on that. Third, it is necessary to suggest the methods of integrated spatial use among standing markets and 5-day markets. In particular, through the approaches from the aspects of architectural and urban design and through reasonable spatial planning, a systematic approach considering the convenience of the users and merchants using it as their living space should be prioritized. And lastly, it is needed to reorganize the space according to the physical and non-physical methods in order to figure out the methods of activating traditional markets in agricultural areas and minor cities. With the complex approaches above, we can grope for the methods of activating traditional markets.

남성 패션 스타일의 변화와 특징에 따른 디자인 제안 (Development of Men's Wear Design according to the Change and Features of Men's Fashion Styles)

  • 박한힘;김영인
    • 한국의상디자인학회지
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    • 제17권4호
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    • pp.117-129
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    • 2015
  • This study is to find out the changes and features of male consumers' life style and purchase tendency according to the change of Korean fashion market, and based on which to suggest the design for the 20s men as well as a proper distribution channel for it. Documentary research and investigation were done together for the study. By reviewing documents focused on previous studies and declaring the change of men's fashion shopping tendencies and the following changes and features of their fashion sense and styles a conceptional frame for a design suggestion was presented. Ways to investigate were men's wear collection research, Q-technique. First of all, they tend to boldly reduce unnecessary purchases and do not hesitate to focus on the wanted item, expanding the trend of 'value purchase.' Secondly, men's wear use various design elements with feminine images, while the materials, colors and design expressive techniques that have been exclusively used for women's wear, began to be applied to men's one, turning them into gentle styles with womanhood is stressed. Thirdly, Korean distribution channel is rapidly diversified from departments to new-concept ones such as multi-brand stores. Especially, displaying and selling various optional products, multi-brand stores lead such diversification of fashion distribution channel. Fourthly, features of the drapery types favored by the 20s men are that they like no-chromed dark or blackish colors with fixed structure and partially-applied drapery on the clothes. Fifthly, it turns out that men in their 20s set a premium on design and price while they buy clothes. In addition to that, they buy clothes mainly during discount period and displayed much bigger satisfaction for the purchase on discounted price that those on normal price.

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