• Title/Summary/Keyword: In-service performance indicator

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Development of Performance Evaluation System for Plant Management Appling BSC Concept (BSC를 이용한 설비관리 업무의 성과평가시스템 개발)

  • Kim, Kwang-Man
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.2
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    • pp.231-239
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    • 2012
  • A company's reliance on plants is growing in the area of production and service. Therefore, the importance of the work on plants in order to manage them efficiently is growing. Effective plant management increases the durability and efficiency of the plant. An organized BSC also increases the workers' will to work harder which is to bring the higher quality of plant management. In this way, however, it has studied with variety ways to assess plant management task for performance evaluation, there is a little deficiency that the study of methodical performance evaluation that based on the some strategies. The BSC, the very way, and it has been utilized in balanced and methodical performance evaluation means in widespread fields with strategy as the center to get visions. In this study, I have developed the performance evaluation system for plant management, appling BSC concept.

Development of Financial Effect Measurement(FEM) Models for Quality Improvement and Innovation Activity (품질개선 및 혁신활동에서 재무성과 측정모형의 개발)

  • Choi, Sungwoon
    • Journal of the Korea Safety Management & Science
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    • v.17 no.1
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    • pp.337-348
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    • 2015
  • This research introduces the Financial Effect Measurement (FEM) models which measures both the improvement and the innovation performance of Quality Control Circle (QCC) and activities of Six Sigma. Concepts and principle of Comprehensive Income Statement (CIS), Balanced Scorecard (BSC), Time-Driven Activity Based-Costing (TDABC) and Total Productive Maintenance (TPM) are applied in order to develop the 4 FEM models presented in this paper. First of all, FEM using CIS depicts the improvement effects of production capacity and yield using relationships between demand and supply, and line balancing efficiency between bottleneck process and non-bottleneck processes. Secondly, cause-and-effect relation of Key Performance Indicator (KPI) is used to present Critical Success Factor (CSF) effects for QC Story 15 steps of QCC and DMAIC (Define, Measure, Analyze, Improve, and Control) of Six Sigma. The next is FEM model for service management innovation activities that uses TDABC to calculate the time-driven effect for improving the indirect activities according to the cost object. Lastly, FEM model for TPM activities presents the interpretation of improvement effect model of TPM Capital Expenditure (CAPEX) and Operating Expenditure (OPEX) maintenance using profit, cash and Economic Added Value (EVA) as metrics of enterprise values. To better understand and further investigate FEMs, recent cases on National Quality Circle Contest are used to evaluate new financial effect measurement developed in this paper.

Radio Propagation Model and Spatial Correlation Method-based Efficient Database Construction for Positioning Fingerprints (위치추정 전자지문기법을 위한 전파전달 모델 및 공간상관기법 기반의 효율적인 데이터베이스 생성)

  • Cho, Seong Yun;Park, Joon Goo
    • Journal of Institute of Control, Robotics and Systems
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    • v.20 no.7
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    • pp.774-781
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    • 2014
  • This paper presents a fingerprint database construction method for WLAN RSSI (Received Signal Strength Indicator)-based indoor positioning. When RSSI is used for indoor positioning, the fingerprint method can achieve more accurate positioning than trilateration and centroid methods. However, a FD (Fingerprint Database) must be constructed before positioning. This step is a very laborious process. To reduce the drawbacks of the fingerprint method, a radio propagation model-based FD construction method is presented. In this method, an FD can be constructed by a simulator. Experimental results show that the constructed FD-based positioning has a 3.17m (CEP) error. In this paper, a spatial correlation method is presented to estimate the NLOS(Non-Line of Sight) error included in the FD constructed by a simulator. As a result, the NLOS error of the FD is reduced and the performance of the error compensated FD-based positioning is improved. The experimental results show that the enhanced FD-based positioning has a 2.58m (CEP) error that is a reasonable performance for indoor LBS (Location Based Service).

Resetting the Evaluation Indicators for School Garden Education Service

  • Hong, In-Kyoung;Yun, Hyung-Kwon;Jung, Young-Bin;Lee, Sang-Mi;Lee, Choon-soo
    • Journal of People, Plants, and Environment
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    • v.24 no.3
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    • pp.245-256
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    • 2021
  • Background and objective: The vitalization of urban agriculture has increased various forms of experience-based education using school gardens, which raised the importance of school gardens in terms of value as well as the need to develop an implementation system for education-based agricultural experience service using school gardens. Thus, we reset the evaluation indicators from the previous study to establish objective evaluation indicators that enable quantitative comparison of school garden education services. Methods: Analytic hierarchy process (AHP) and direct question (DQ) surveys were conducted on 20 experts from October 12 to 19, 2020 after establishing the purpose and subjects of evaluation, and then the weights were calculated using the Expert Choice 2010 program. Results: First, we analyzed the problems of the previous indicators by categorizing the performance indicators and comparing and verifying them with six requirements of valuation. Then, we added 'welfare values' and established sub-indicators accordingly. The importance of value indicator in AHP was in the order of education values (0.544), health values (0.182), welfare values (0.164), environmental values (0.062), and economic values (0.049). The importance of environmental and economic values was relatively low, less than 0.1. The importance of sub-indicators was highest in cultivating character (0.144), followed by enhancing ecological sensitivity (0.141) > promoting mental health (0.134) > cultivating agricultural literacy (0.120) > improving social skills (0.104). And mitigating climate change in environmental values was lowest (0.009). Increase in income was the lowest (0.036). This can be regarded as the expression of change to increase the educational effect based on collective life and the connotative meaning of 'school'. In the case of DQ, the AHP weight and order were the same, but the environmental and economic values were relatively low, and the result was different from AHP weight. For sub-indicators, the importance in DQ was highest in promoting mental health (0.136), followed by promoting physical health (0.085), ]cultivating character (0.082), social integration (0.072), and enhancing ecological sensitivity (0.071). After reviewing related experts, we came up with 5 evaluation indicators and 16 sub-indicators for school garden education service, which are objective evaluation indicators that enable quantitative comparison. Conclusion: In the future, we will validate the socioeconomic values of school garden education services and contribute to revitalizing school gardens by establishing policy alternatives for effective operation and management of school gardens.

Non-destructive identification of fake eggs using fluorescence spectral analysis and hyperspectral imaging

  • Geonwoo, Kim;Ritu, Joshi;Rahul, Joshi;Moon S., Kim;Insuck, Baek;Juntae, Kim;Eun-Sung, Park;Hoonsoo, Lee;Changyeun, Mo;Byoung-Kwan, Cho
    • Korean Journal of Agricultural Science
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    • v.49 no.3
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    • pp.495-510
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    • 2022
  • In this study, fluorescence hyperspectral imaging (FHSI) was used for the rapid, non-destructive detection of fake, manmade eggs from real eggs. To identify fake eggs, protoporphyrin IX (PpIX)-a natural pigment present in real eggshells-was utilized as the main indicator due to its strong fluorescence emission effect. The fluorescence images of real and fake eggs were acquired using a line-scan-based FHSI system, and their fluorescence features were analyzed based on spectroscopic techniques. To improve the detection performance and accuracy, an optimal waveband combination was investigated with analysis of variance (ANOVA), and its fluorescence ratio images (588/645 nm) were created for visualization of the real eggs between two different egg groups. In addition, real and fake eggs were scanned using a one-waveband (645 nm) handheld fluorescence imager that can perform real-time scanning for on-site applications. Then, the results of the two methods were compared with one another. The outcome clearly shows that the newly developed FHSI system and the fluorescence handheld imager were both able to distinguish real eggs from fake eggs. Consequently, FHSI showed a better performance (clearer images) compared to the fluorescence handheld imager, and the outcome provided valuable information about the feasibility of using FHSI imaging with ANOVA for the discrimination of real and fake eggs.

Performance Evaluation of Water Loss Management in Urban Areas Using Different Performance Indicators (여러 가지 지표를 이용한 전국도시의 물손실관리 수행능 비교평가)

  • Chung, Shin-Ho;Yu, Myong-Jin;Koo, Ja-Yong;Lee, Hwa-Kyoung
    • Journal of Korean Society of Environmental Engineers
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    • v.28 no.2
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    • pp.117-127
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    • 2006
  • Recently International Water Association(IWA) has proposed new performance indicators for water supply services and their successful applications are being reported continually. According to the various reports, the percentage indicators were suggested not to be used for performance comparison, especially where the targeted areas have great difference in consumption per service connection. But unfortunately in Korea the revenue water ratio, one of the percentage indicators is still being used to set up the goal of water-related administration and to compare the performances between systems. Therefore this study aimed to prove the inapplicability of the percentage indicators with nation-wide data and to suggest better performance indicators for more efficient water loss management. According to the result of the comparison of various performance indicators with conventional one, it is roved that percentage indicators ca not evaluate the performance efficiently where the local situations are significantly different. It is suggested that the better performance indicators such as real losses per service connection or ILI should be used to benchmark the performances of water suppliers on water loss management so thai the problems of water losses could be identified easily and recovered effectively.

A Study on the Development of Performance Indicators in the Community Business (커뮤니티 비즈니스 성과지표 개발연구)

  • Kim, Myung-Jin
    • The Journal of the Korea Contents Association
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    • v.17 no.6
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    • pp.22-31
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    • 2017
  • This study has begun with the perception that proper measuring system is required to grow community business in equilibrium and to grope for some developmental directions of it. First, for effective performance evaluation of community business, the study developed a performance evaluation model based on balanced score cards, and to apply validity analysis and analytic hierarchy process (AHP) by classifying. Second, the relative importance of the second indicator for each of the first aspects shows that participation of local residents and in the aspect of person interested, satisfaction of inner education in the aspect of learning and growth, shortening of work process in the aspect of inner process, and sales per head in the aspect of substantiality were high in relative importance. Third, in the result of calculation of overall weight for each aspect, participation of local residents, a business connection to the community, sales per head were ranked in the upper group. Thus, it's now necessary to have management support through fostering intermediate support organizations in community business which has been bureaucratic, and improvement of product and service through connection with outside consulting agencies and strategic alliance with the leading businesses is required.

A Study on the Establishment of Aviation Safety Leading Indicators (항공분야 예방안전지표 표준분류체계 수립에 관한 연구)

  • Jun-hwan Kim;Hyun-jin Paek;Jong-won, Lee;Joo-hyun Ahn
    • Journal of Advanced Navigation Technology
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    • v.25 no.6
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    • pp.456-465
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    • 2021
  • For predictive aviation safety management, the establishment of safety performance indicators to measure and manage the safety performance of service providers must be preceded. In particular, leading indicators are significant in that they play an important role in identifying and managing the causes of accident/incident in advance. However, the current safety performance indicators of the domestic aviation industry have limitations in that they focus on lagging indicators based on events that have already occurred. Therefore, the purpose of this study is to construct Korean leading indicators for preventive safety management. In addition, we verify the validity and importance of the indicators based on review of the experts and AHP analysis. This study is meaningful in that it can support the proactive safety management of the domestic aviation industry through the development of leading safety indicators, which have been relatively lacking in research.

Development of a Model for Comparing Risk-adjusted Mortality Rates of Acute Myocardial Infarction Patients (급성심근경색증 환자의 진료 질 평가를 위한 병원별 사망률 예측 모형 개발)

  • Park, Hyeung-Keun;Ahn, Hyeong-Sik
    • Quality Improvement in Health Care
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    • v.10 no.2
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    • pp.216-231
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    • 2003
  • Objectives: To develop a model that predicts a death probability of acute myocardial infarction(AMI) patient, and to evaluate a performance of hospital services using the developed model. Methods: Medical records of 861 AMI patients in 7 general hospitals during 1996 and 1997 were reviewed by two trained nurses. Variables studied were risk factors which were measured in terms of severity measures. A risk model was developed by using the logistic regression, and its performance was evaluated using cross-validation and bootstrap techniques. The statistical prediction capability of the model was assessed by using c-statistic, $R^2$ as well as Hosmer-Lemeshow statistic. The model performance was also evaluated using severity-adjusted mortalities of hospitals. Results: Variables included in the model building are age, sex, ejection fraction, systolic BP, congestive heart failure at admission, cardiac arrest, EKG ischemia, arrhythmia, left anterior descending artery occlusion, verbal response within 48 hours after admission, acute neurological change within 48 hours after admission, and 3 interaction terms. The c statistics and $R^2$ were 0.887 and 0.2676. The Hosmer-Lemeshow statistic was 6.3355 (p-value=0.6067). Among 7 hospitals evaluated by the model, two hospitals showed significantly higher mortality rates, while other two hospitals had significantly lower mortality rates, than the average mortality rate of all hospitals. The remaining hospitals did not show any significant difference. Conclusion: The comparison of the qualities of hospital service using risk-adjusted mortality rates indicated significant difference among them. We therefore conclude that risk-adjusted mortality rate of AMI patients can be used as an indicator for evaluating hospital performance in Korea.

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Effects of Customers' Relationship Networks on Organizational Performance: Focusing on Facebook Fan Page (고객 간 관계 네트워크가 조직성과에 미치는 영향: 페이스북 기업 팬페이지를 중심으로)

  • Jeon, Su-Hyeon;Kwahk, Kee-Young
    • Journal of Intelligence and Information Systems
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    • v.22 no.2
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    • pp.57-79
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    • 2016
  • It is a rising trend that the number of users using one of the social media channels, the Social Network Service, so called the SNS, is getting increased. As per to this social trend, more companies have interest in this networking platform and start to invest their funds in it. It has received much attention as a tool spreading and expanding the message that a company wants to deliver to its customers and has been recognized as an important channel in terms of the relationship marketing with them. The environment of media that is radically changing these days makes possible for companies to approach their customers in various ways. Particularly, the social network service, which has been developed rapidly, provides the environment that customers can freely talk about products. For companies, it also works as a channel that gives customized information to customers. To succeed in the online environment, companies need to not only build the relationship between companies and customers but focus on the relationship between customers as well. In response to the online environment with the continuous development of technology, companies have tirelessly made the novel marketing strategy. Especially, as the one-to-one marketing to customers become available, it is more important for companies to maintain the relationship marketing with their customers. Among many SNS, Facebook, which many companies use as a communication channel, provides a fan page service for each company that supports its business. Facebook fan page is the platform that the event, information and announcement can be shared with customers using texts, videos, and pictures. Companies open their own fan pages in order to inform their companies and businesses. Such page functions as the websites of companies and has a characteristic of their brand communities such as blogs as well. As Facebook has become the major communication medium with customers, companies recognize its importance as the effective marketing channel, but they still need to investigate their business performances by using Facebook. Although there are infinite potentials in Facebook fan page that even has a function as a community between users, which other platforms do not, it is incomplete to regard companies' Facebook fan pages as communities and analyze them. In this study, it explores the relationship among customers through the network of the Facebook fan page users. The previous studies on a company's Facebook fan page were focused on finding out the effective operational direction by analyzing the use state of the company. However, in this study, it draws out the structural variable of the network, which customer committment can be measured by applying the social network analysis methodology and investigates the influence of the structural characteristics of network on the business performance of companies in an empirical way. Through each company's Facebook fan page, the network of users who engaged in the communication with each company is exploited and it is the one-mode undirected binary network that respectively regards users and the relationship of them in terms of their marketing activities as the node and link. In this network, it draws out the structural variable of network that can explain the customer commitment, who pressed "like," made comments and shared the Facebook marketing message, of each company by calculating density, global clustering coefficient, mean geodesic distance, diameter. By exploiting companies' historical performance such as net income and Tobin's Q indicator as the result variables, this study investigates influence on companies' business performances. For this purpose, it collects the network data on the subjects of 54 companies among KOSPI-listed companies, which have posted more than 100 articles on their Facebook fan pages during the data collection period. Then it draws out the network indicator of each company. The indicator related to companies' performances is calculated, based on the posted value on DART website of the Financial Supervisory Service. From the academic perspective, this study suggests a new approach through the social network analysis methodology to researchers who attempt to study the business-purpose utilization of the social media channel. From the practical perspective, this study proposes the more substantive marketing performance measurements to companies performing marketing activities through the social media and it is expected that it will bring a foundation of establishing smart business strategies by using the network indicators.