• Title/Summary/Keyword: In role behavior

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The Antecedent of Employee Engagement and Its Effect on Innovative Behavior: A Religiosity-Based Social Exchange Theory (SET) Perspective

  • ARIFIN, Noor;TJAHJONO, Heru Kurnianto;HARTONO, Arif;MUAFI, Muafi
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.7
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    • pp.313-322
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    • 2021
  • This study aims to analyze the influence of religiosity, spiritual leadership, and work-life balance and its impact on innovative behavior through the mediating effect of employee engagement on the state-owned sharia bank of Central Java Province. The total sample of this study is 226 respondents taken from state-owned sharia bank in 6 Regencies/Cities in the former Karisedenan of Central Java. Samples are taken using a cross-sectional approach. The sampling technique is using the division of regions based on clusters (cities) and is carried out using a purposive sampling method. The results indicate that the indirect influence of all independent variables on innovative behavior through the mediating effect of employee engagement is found to be significant. This study views employee engagement from the perspective of religiosity-based social exchange theory so that religious values in the interaction relationship can be fairly applied and respected by the employees of the state-owned sharia bank. Managers can socialize the importance of spirit behavior to employees so that it can be their everyday attitude and becomes their guide for work. Leaders can become role models in straightening intentions while working as well as conditioning the conscience to always think positively at work by strengthening work engagement in sharia banking institutions.

Eco-Friendly Behaviors and Trust Mechanism in Building Satisfaction and Loyalty (만족도와 충성도 구축에 있어서의 친환경 행동과 신뢰 메커니즘)

  • Debora, LEE
    • The Korean Journal of Franchise Management
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    • v.14 no.1
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    • pp.57-74
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    • 2023
  • Purpose: As global interest in environmental issues increases, the demand for green products/services is increasing. Companies are establishing eco-friendly policies to meet the changing expectations of customers. Therefore, this study aims to analyze the effect of eco-friendly behavior and third-party certification on trust, satisfaction, and loyalty as well as the mediating role of satisfaction based on SOR and signaling theory. Research design, data and methodology: This study collected data from 501 respondents who visited restaurant and analyzed using measurement model with SPSS 28.0 and SmartPLS 4. Results: First, restaurants' eco-friendly behavior and third-party certification (TPC) positively influenced trust while these did not influence satisfaction. Second, trust positively influenced satisfaction. Third, trust and satisfaction positively influenced loyalty. Fourth, TPC had stronger impact on trust and satisfaction compared to eco-friendly behavior in female group while TPC had stronger impact on trust in male group. Conclusions: This study emphasized the importance of TPC over eco-friendly behavior. Restaurants should maintain pro-environmental behaviors such as reducing single-use items while obtaining TPC such as ISO and LEED certifications to increase customer trust. It also found the importance of trust and satisfaction in securing loyal customers. Restaurants should make efforts to build bonds with customers through authentic marketing such as events that encourage customer participation.

Effect of Digital Selling Readiness on Salespeople's Customer-Oriented Behavior Through Digital Literacy and Self-Efficacy

  • Hyunseung NA;Hangeun LEE;Chankoo YEO
    • Journal of Distribution Science
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    • v.22 no.2
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    • pp.95-102
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    • 2024
  • Purpose: This study systematically examined the concept of digital selling readiness of salespeople. Additionally, this study empirically confirms the sequential mediating roles of digital literacy and salesperson self-efficacy in the impact of digital selling readiness on customer-oriented behavior. Research design, data, and methodology: We collected data from salespeople at a Bank and Financial Service firm in South Korea. A total of 254 salespeople were invited to participate, with 154 surveys returned. After removing the questionnaires with missing values, 150 complete surveys were employed for the analysis. Results: The empirical analysis indicates that digital selling readiness positively affects digital literacy. Digital literacy, in turn, is positively associated with self-efficacy, leading to increased customer-oriented behaviors among salespersons. This study also confirms the sequential mediating effects of digital literacy and self-efficacy in the impact of salespeople's digital selling readiness on customer-oriented behavior. Conclusions: Our research deepens the understanding of how digital selling readiness fosters customer-oriented behavior through the sequential mediating effects of digital literacy and self-efficacy. This study extends the previous model by sequentially involving digital literacy and self-efficacy to better understand the psychological processes of digital selling. The results highlight the role of digital selling readiness in preparing salespeople for digital sales.

Influence of Safety Leadership of Manager in Construction Site on Workers' Safety Attitude and Behavior : Focused on Self-Serving Bias (건설현장 관리자 안전 리더십이 근로자 안전 태도와 행동에 미치는 효과 : 자기 고양 편향을 중심으로)

  • Lee, Jong Hyun;Moon, Kwangsu
    • Journal of the Korean Society of Safety
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    • v.35 no.2
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    • pp.76-83
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    • 2020
  • This study examined the effects of perceptual differences of safety leadership between managers and workers on workers' safety attitudes and behavior in two construction sites. In addition, the mediating role of safety attitude between safety leadership and safety behavior across discrepancy level of safety leadership. This study was conducted on two first-tier construction companies within the 100th place in 2019. Two companies were similar in size(100 - 150 billion won) and process from the basement frame finishing stage to start of the ground structure of apartment. In A Site, 40 managers and 73 workers, 42 managers and 77 workers in B site participated the survey on managers' safety leadership, and workers' safety attitude and behavior. The results showed that there was no significant difference between the safety leadership scores assessed by the manager and workers at site B. However, the safety leadership scores assessed by the managers were significantly higher than that by the workers at site A. The workers' safety attitudes and behaviors at site B were higher than those of workers at site A. Moreover, Site B was significantly higher in the effects of safety leadership on safety behavior than Site A. At site B, safety leadership had a significant influence on safety behavior even after controlling the safety attitude of workers. At site A, safety leadership had no significant effect on safety behavior after controlling safety attitude. These findings suggest that there is managers' self-serving bias on safety leadership in site A and that this bias of leadership can negatively affect workers' safety attitude and behaviors. In addition, it can be seen that if the self-serving bias on safety leadership occurs, the manager's safety leadership has less influence on workers' safety behavior.

A study on stress factors in dental hygienists caused by students in clinical practice by pattern of hospital (병원형태별 치과위생사가 임상실습 과정 중 실습생으로부터 경험하게 되는 스트레스 요인에 관한 연구)

  • Jang, Sung-Yeon;Kwon, Soon-Bok;Yang, Seung-Kyeong
    • Journal of Korean society of Dental Hygiene
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    • v.13 no.2
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    • pp.181-191
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    • 2013
  • Objectives : The research was performed to be used as basic data for dental hygienists' job satisfaction during clinical practice, and planning and operating effective clinical practice by analyzing stress factors in dental hygienists and the extent of stress caused by students in clinical practice. Methods : The research was aimed at dental hygienists working at college dental hospitals, dental clinic of general hospitals, dental hospitals and dental clinics located in Seoul and Gyeonggi province where clinical practices were conducted for dental hygiene students. For analysis, collected data was analyzed by using SPSS 20.0. Results : Results derived from analysis on characteristic difference by pattern of hospital were observed that there was a significant difference in job satisfaction by pattern of hospital. Results from analysis on correlation among stress factors were observed that there was correlation between behavior and attitude, interpersonal relationships, role and activity, ideal and value, and treatment fields. Results derived from analysis on the effect of stress factors on the job satisfaction were observed that role and activity (p=.002<.01), ideal and value (p=.019<.05), and treatment fields (p=.032<.05) affected the job satisfaction, while behavior and attitude (p=.386>.05), and interpersonal relationships ((p=.421>.05) did not affect the job satisfaction. A stress factor, role and activity (${\beta}$=.350) affected the job satisfaction the most, followed by ideal and value (${\beta}$=.242), and treatment fields (${\beta}$=-.185). For the explanation ability, the stress factors accounted for 20.5% of the job satisfaction. Conclusions : In conclusion, most of the dental hygienists are satisfied with students' clinical practice by pattern of hospital. Positive correlation was shown between stress factors. Behavior and attitude and ideal and value are high in stress in college dental hospitals, role and activity and treatment fields are high in stress in dental hospital, and interpersonal relationships are high in stress in dental clinics.

An Optimized User Behavior Prediction Model Using Genetic Algorithm On Mobile Web Structure

  • Hussan, M.I. Thariq;Kalaavathi, B.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.5
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    • pp.1963-1978
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    • 2015
  • With the advancement of mobile web environments, identification and analysis of the user behavior play a significant role and remains a challenging task to implement with variations observed in the model. This paper presents an efficient method for mining optimized user behavior prediction model using genetic algorithm on mobile web structure. The framework of optimized user behavior prediction model integrates the temporary and permanent register information and is stored immediately in the form of integrated logs which have higher precision and minimize the time for determining user behavior. Then by applying the temporal characteristics, suitable time interval table is obtained by segmenting the logs. The suitable time interval table that split the huge data logs is obtained using genetic algorithm. Existing cluster based temporal mobile sequential arrangement provide efficiency without bringing down the accuracy but compromise precision during the prediction of user behavior. To efficiently discover the mobile users' behavior, prediction model is associated with region and requested services, a method called optimized user behavior Prediction Model using Genetic Algorithm (PM-GA) on mobile web structure is introduced. This paper also provides a technique called MAA during the increase in the number of models related to the region and requested services are observed. Based on our analysis, we content that PM-GA provides improved performance in terms of precision, number of mobile models generated, execution time and increasing the prediction accuracy. Experiments are conducted with different parameter on real dataset in mobile web environment. Analytical and empirical result offers an efficient and effective mining and prediction of user behavior prediction model on mobile web structure.

The Effect of Daily Life Restrictions on the Behavior of People with Physical Disabilities on Emergency Behavior: Multiple Mediating Effects of Depression and Residential Environment (지체장애인의 일상생활제한이 위급시 행동에 미치는 영향: 우울과 주거환경의 다중매개효과)

  • Lee, Hyoung-Ha
    • The Journal of the Korea Contents Association
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    • v.22 no.9
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    • pp.678-688
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    • 2022
  • This study was conducted with the purpose of examining the direct effect of daily life restrictions on the behavior of people with physical disabilities who are easily exposed to 'disaster inequality' on emergency behavior, and comprehensively examining the mediating effect of depression and residential environment in this relationship. For this purpose, a total of 803 persons with physical disabilities aged 20 years or older were analyzed among the panels of the second year(2019) of the Panel Survey for People with Disabilities. As a result of the analysis, first, the daily life restriction of the physically disabled had a positive(+) effect on depression, a negative(-) effect on the residential environment and emergency behavior and depression had a negative(-) effect on the emergency behavior. The residential environment had a positive(+) effect on behavior in case of emergency. Second, it was found that depression and residential environment had a mediating effect between daily life restrictions and emergency behavior of the physically handicapped. In other words, it suggests that the living environment and depression can play an important role in the effect of daily life restrictions on the behavior in case of an emergency. Based on the analysis results, the implications of the study were suggested.

Space Safety Planning in Apartment House at Earthquake - Based on Human Behavior in Shindo 7 Area at the 1995 Hyogo-Ken Nanb Earthquake (지진발생시 공동주택의 공간안전계획에 관한 연구 -1995년 효고현 남부지진의 진도 7지역의 인간행동분석을 통하여-)

  • 김병곤
    • Proceedings of the Earthquake Engineering Society of Korea Conference
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    • 2000.04a
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    • pp.81-88
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    • 2000
  • This paper based on a survey of the 1995 Hyogo-Ken Nanbu Earthquake analyzes human behavior by the house pattern through the correspondence analysis in an area of Shindo 7: earthquake with an intensity of 7 on the Japanese scale. According to the analysis the following proposals are shown as a space safety planning: First : To establish the space allotment based on which the role behavior among family members are smoothly executed, . Second In the apartment house it is important to install a common space or a "Helping Neighbot" -route to the adjoining dwelling unit which is safe for residents' activities and effective for the improvement of the earthquake-resistant structure of the building. building.

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The Prediction of Long-Term Creep Behavior of Recycled PET Polymer Concrete (PET 재활용 폴리머 콘크리트의 크리프 거동 예측)

  • Jo, Byung-Wan;Tae, Gi-Ho;Kwon, Oh-Hyuk
    • Proceedings of the Korea Concrete Institute Conference
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    • 2004.05a
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    • pp.320-323
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    • 2004
  • In general, polymer concrete has more excellent mechanical properties and durability than Portland cement concrete, but very sensitive to heat and has large deformations. In this study, the long-term creep behaviors was predicted by the short-term creep test, and then the characteristic of creep of recycled-PET polymer concrete was defined by material and experimental variables. The error in the predicted long-term creep values is less than 5 percent for all polymer concrete systems. The filler carry out an important role to restrict the creep strains of recycled PET polymer concrete. The creep strain and specific on using the CaCO3 were less than using fly-ash. the creep increases with an increase in the applied stress, but not proportional the rate of stress increase ratio. The creep behavior of polymer concrete using recycled polyester resin is not a linear viscoelastic behavior.

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A Study on the Interrelation between Customer Movements and VMD in Department Stores (백화점의 고객동선과 VMD의 상관관계에 관한 고찰)

  • 최영신;차소란;임채진
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2002.04a
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    • pp.135-140
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    • 2002
  • In large commercial facilities, customer movements have a close interrelation between space structure and interior environment elements. With the importance of the spacial structure, VMD strategy has recently played greater role In the interior environment image to satisfy customers' needs. This study intends to examine the relationship among customer behavior, customer movement, and VMD by grasping customers shopping behavior characteristics that come from the relatively comprehensive factors in the female sections of the department stores through the environmental image that is composed of spatial and emotional elements. This study also serves the purpose that by tracking shopping time, shopping speed, and the ratio of shopping depth that directly reflects customer behavior characteristics, various causes, either general or specific, which can affect the decision on purchase are to be examined. Based on this research results, we bring up the basic data and foundation for floor MD plan, establishment of movement plan, and VMD plan at a store.

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