• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.41 no.1
• /
• pp.118-127
• /
• 2018

Recently, service quality must reflect several demands of customers who show rapid and various changes so as to be compared with the past. So, objective and rapid measuring methods for service quality are necessary. For them, first of all, service company must calculate their standard of service quality accurately by measuring service quality exactly. Kano classified the degree of influence that is the degree of correspondence of the quality attributes of products and services to the subjective satisfaction of customers. As a result, the types of qualities are classified as attractive, must be, one dimensional, and indifference attributes. They have been widely used quality attributes in various industrial fields up to now. However, Kano model has a limit that it ignores the characters of the next frequent numbers even though there are not much gap comparing to the most frequent number in the questionnaire answers. The limit is attributed to the character of Kano model that the most frequent number is accepted as the only quality character. Timko calculated the customer satisfaction coefficient by using Kano's method and studied the differences in quality character by classifying the quality characteristics in a graphical way through the relationship between the satisfaction and the dissatisfaction coefficient. In this study, we used the quality level determination method of the 7-point Likert scale, which takes the weight into account, to complement the deficiencies of the existing Kano model. We also developed and applied a Potential Satisfaction Level (P) and Potential Customer Demand Improvement (PCDI) Index to present a new approach to the determination of service quality attributes. To measure the level of potential service satisfaction and to understand the degree of improvement, we collected specimens of 51 participants who has been trained in the National Strategy Business Training Program, which has been managed by government agent, and analyzed the results.

• Proceeding of Spring/Autumn Annual Conference of KHA
• /
• 2006.11a
• /
• pp.109-114
• /
• 2006

Since 1970, concentrated development in Gang-nam caused serious differences with Gang-buk, such as housing environment, education, culture, industry, economy, and consumption behavior as well as Urban Infrastructure. In this result, the government has executed New Town project to solve these matters, but the residents' opinion wasn't reflected. The purpose of this study is to research New Town project district residents' consciousness and prefered image for housing and this research will be applied to basic study for housing environment improvement policy in future. The results of this study are summerized as follows : First, living satisfaction is revealed almost low level, and the most demands for improvement are to solve lacks of park and green yard. Second, image of Gang-nam, which of housing environment is better than Gang-buk, is expressed as the words, 'Complicated', 'Complex', 'Polished', 'Convenient', 'Rich'. Third, prefered types of housing are high-rise Residental Complex, Apartment mixed with detached housing, and tower-type apartment. And These are connected with there values

• JSTS:Journal of Semiconductor Technology and Science
• /
• v.17 no.2
• /
• pp.302-317
• /
• 2017

This paper proposes a new full adder design based on pass-transistor logic that offers ultra-low power dissipation and superior variability together with low transistor count. The pass-transistor logic allows device count reduction through direct logic realization, and thus leads to reduction in the node capacitances as well as short-circuit currents due to the absence of supply rails. Optimum transistor sizing alleviates the adverse effects of process variations on performance metrics. The design is subjected to a comparative analysis against existing designs based on Monte Carlo simulations in a SPICE environment, using the 22-nm CMOS Predictive Technology Model (PTM). The proposed ULP adder offers 38% improvement in power in comparison to the best performing conventional designs. The trade-off in delay to achieve this power saving is estimated through the power-delay product (PDP), which is found to be competitive to conventional values. It also offers upto 79% improvement in variability in comparison to conventional designs, and provides suitable scalability in supply voltage to meet future demands of energy-efficiency in portable applications.

• Journal of the Korean Society of Safety
• /
• v.23 no.2
• /
• pp.51-56
• /
• 2008

In these days, work-related musculoskeletal disorders(WMSDs) is one of the issues in the shipbuilding industry. As the number of injured workers and demands for worker's compensation have rapidly increased, improvement of work conditions and environments to prevent WMSDs has been more demanded. To reduce WMSDs' hazards in the shipbuilding industry, simulation technique which showed it's ability of increasing the manufacturing productivity was applied, because simulation technique has the evaluation ability for a worker's danger level of production process by RULA(Rapid Upper Limb Assesment). In this research, worker's altitude had modeled and worker's action has simulated. After the caution level was evaluated, we pointed out clues which had high workload. To reduce work-load, we applied ergonomic principles for improving working conditions and environments. Improved working conditions and environments were simulated using human modelling and simulation and their workload were evaluated again.

• Journal of the Korean housing association
• /
• v.13 no.6
• /
• pp.1-10
• /
• 2002

As the elderly population increases, concerns for the elderly's welfare become greater both quantitatively and qualitatively. In order to give a chance for the elderly to live in familiar dwelling and regional context to which they are accustomed, and to participate in their society actively, it is of great importance that suitable living spaces must be provided for the elderly. The practical ways of providing people with good living environment and its easy maintenance for healthy and valuable lives were discussed in this paper. This research is designed to propose pertinent policies related to social issues concerning the elderly. 137 seniors over 60 living in Gwanaju city were sampled and surveyed. The scope of planning for the elderly's lifestyle and welfare is divided into two parts, one is planning of space for the realization of stable and spacious dwellings and another is urban environment planning capable of supporting healthy and affluent lifestyles. Also, the realization of stable housing, the construction of urban structure for a healthy life, and the provision of barrier-free living conditions are investigated. For increasing the degree of stabilization and improvement for the elderly's life, self-governing bodies should grasp the demands of living condition and spatial requirements by taking the lifestyles of the elderly into account in urban or regional levels. Then, a master plan including development, improvement, execution, and maintenance of proper housing facilities and urban environments should be made for the best results.

• Proceedings of the KSME Conference
• /
• 2007.05a
• /
• pp.321-325
• /
• 2007

Recently, demands on thin multi-layer printed circuit boards(PCB) have been rapidly increased with broad spread of personal portable digital appliances such as multi-media. In case of mobile phone, however, the fact that PCBs have low flexural strength might cause defects. The purpose of this study is to improve the flexural strength by substituting the well-known GFRP(glass fiber reinforced plastic) for CFRP(carbon fiber reinforced plastic). Firstly, finite element simulation was carried out using ABAQUS to find out a unique CFRP layer that has a role to sustain the applied forces mainly in PCB. Secondly, three point bending tests were conducted with the newly designed CFRP PCB model to verify the improvement of the flexural strength. Consequently, it is shown that PCB layered with the CFRP on both outer sides of the board can be used to improve the flexural strength effectively.

• Korean Journal of Organic Agriculture
• /
• v.12 no.3
• /
• pp.303-316
• /
• 2004

Recently, with the improvement of national income, the increase of int e rest in the consumers, health, and the enhancement of recognition of environment the demands of environmental-friendly agricultural products(EFAPs) are on the rise rapidly. The demand in the market for EFAPs increases rapidly, and the sales amount increases by 30~40% every year. But, it is in situation that the EFAPs arc not distributed well between the producers and consumers now. That is, the producers of EFAPs can not End th e ir markets. And, the consumers do not trust the EFAPs. Also, it is in situation that it is difficult to promote the demand because of relatively higher prices than the general agricultural products. To solve these problems, it may be summed up as follows. First, it needs to reduce the distribution cost by the construction of stable supply basis. Second, it needs to improve the distribution system of EFAPs. Third, it needs to enhance the differentiation and improve the consumers, reliability. Fourth, it needs to make in brand and extend the various publicities. Fifth, it needs to construct the supporting system and enhance the cooperation with the related institutions. Sixth, it needs to End new demand and introduce the procurement system by the government.

• Current Research on Agriculture and Life Sciences
• /
• v.3
• /
• pp.203-218
• /
• 1985

In Korea, the developmental gap is deep between rural and urban areas in spacial aspect and, or between agricultural and industrial side. So there are much room for improvement in agri. development in national standpoint as well as in individual farmer's level. In this respect, agricultural financing is requisitive to speed up the pace of agricultural development and in result, to contribute to improvement of farm income. By the way, farmers' credit demands are always in excess-demand status and they rely on private money-lenders in the burden of high interest rate. In agricultural financing market, there are two kinds of credit ; institutional credit and non-institutional credit market, that is private money-lending. In institutional credit, there are mutual credit system operating by the primary coops and policy credit system by NACF financed by Government in part. Here, in this paper, I venture to study on the improvements of the policy credit system to increase and activate the supply function of agri. policy credit into farmers to enhance their socio-economic status.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.2 no.1
• /
• pp.19-30
• /
• 2001

Machine tool (Mother machine) is the basis of industrial development and it largely has an effect on the quality improvement and Productivity improvement of machinery products because it demands high technical abilities such as design, machining. control and assembling which reflect the technical level of a country. But, in case of domestic companies. it is difficult to secure good engineers and enough fund for developing machine tool, which can not narrow the gap with advanced machine tool manufacturing companies. Therefore, this Project focused on the extraction of research and development project to improve the international competitiveness of machine tool industry through comprehending problems that domestic companies have and investigating the research trend in domestic and international countries.

• The Journal of Korean Association of Computer Education
• /
• v.22 no.6
• /
• pp.1-10
• /
• 2019

As the 2015 revised curriculum is implemented and the software education is emphasized, the education field demands more informatics teachers with computational thinking and programming skills. In this thesis, we have studied ways to improve the practical evaluation of informatics·computer teacher-appointment test so that a preliminary teacher can be selected through the evaluation of programming skills. We analyzed existing informatics·computer appointment tests and conducted questionnaires for professors and teachers to suggest improvement and expansion of practical skill evaluation. According to the results from the questionnaire, 88% of the respondents answered that expanding the evaluation of programming practice is necessary. In the questionnaires regarding the programming language, the number of questions, and the test time, the highest response rate was C language(51%), 5 questions(66%) and 2 hours(56%).