• 제목/요약/키워드: IT-enabled Capability

검색결과 24건 처리시간 0.029초

지적자본이 혁신성과에 미치는 영향: 정보기술 기반의 동적능력을 중심으로 (Examining the relationship between Intellectual Capital and Innovation Performance: The Role of IT-enabled Dynamic Capabilities)

  • 안경민;이영찬
    • 지식경영연구
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    • 제20권4호
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    • pp.1-22
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    • 2019
  • The purpose of this study is to investigate the role of IT-enabled dynamic capability in the relationship between intellectual capital and innovation performance under Industry 4.0. We approach the intellectual capital from the perspective of the resource-based view and define the components of intellectual capital as human capital, social capital, and organizational capital. On the other hand, the IT-based dynamic capability means that the information technology and the utilization ability of the enterprise are combined to overcome the turbulent environment. The empirical results showed that the IT-enabled dynamic capabilities mediated the relationship between intellectual capital and innovation performance as it revealed in theory. And in terms of practical implications, we found the importance of an organization's information technology ability to effectively utilize intangible resources for organizational performance.

콜센터에서 정보기술과 고객지식을 이용한 고객서비스 프로세스 향상 : 컴퓨터 자기효능감의 조절역할 (Enhancing the Customer Service Process through Information Technologies and Customer Knowledge in Call Centers : The Moderating Role of Computer Self-Efficacy)

  • 최수정
    • 한국IT서비스학회지
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    • 제16권3호
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    • pp.185-203
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    • 2017
  • Call center service is enabled by the use of a firm's various information technologies (IT) and accumulated knowledge. IT and knowledge resources have been considered a fundamental infrastructure for developing a firm's business capabilities. Recognizing this, this study examines whether a firm's IT and customer knowledge resources enhance its customer service process capability and thereby contribute to creating superior customer service, at the level of customer service representatives (CSRs). That is, constructs in this study were measured on a basis of CSRs' perception. Moreover, this study verifies the moderating role of CSRs' computer self-efficacy on the relationships between IT and customer knowledge resources and customer service process capability. To test the proposed hypotheses, this study conducted partial least squares (PLS) analysis with a total of 234 data which were collected on CSRs working at four call centers. The key findings are as follows: first, IT infrastructure integration and customer knowledge integration are positively associated with customer service process capability. Second, customer service process capability is a key determinant of customer service performance. Finally, CSRs' computer self-efficacy has a moderating effect on the relationship between IT infrastructure integration and customer service process capability. The details of the findings and implications are presented.

IEEE 802.15.4 비컨 가용 방식에 의한 실시간 음성 트래픽 성능 평가 (Performance Evaluation of Real-time Voice Traffic over IEEE 802.15.4 Beacon-enabled Mode)

  • 허윤강;김유진;허재두
    • 대한임베디드공학회논문지
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    • 제2권1호
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    • pp.43-52
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    • 2007
  • IEEE 802.15.4 specification which defines low-rate wireless personal area network(LR-WPAN) has application to home or building automation, remote control and sensing, intelligent management, environmental monitoring, and so on. Recently, it has been considered as an alternative technology to provide multimedia services such as automation via voice recognition, wireless headset and wireless camera for surveillance. In order to evaluate capability of voice traffic on the IEEE 802.15.4 LR-WPAN, we supposed two scenarios, voice traffic only and coexistence of voice and sensing traffic. For both cases we examined delay and packet loss rate in case of with and without acknowledgement, and various beacon period varying with beacon and superframe order values. In LR-WPAN with voice devices only, total 5 voice devices could be applicable and in the other case, i.e., coexisted cases of voice and sensor devices, a voice device was able to coexist with about 60 sensor devices.

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Relaxation Phenomena observed for Single Polymer Chains

  • Watanabe, Kenji;Ohno, Naoto;Nakajima, Ken;Nishi, Toshio
    • 한국고분자학회:학술대회논문집
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    • 한국고분자학회 2006년도 IUPAC International Symposium on Advanced Polymers for Emerging Technologies
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    • pp.341-341
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    • 2006
  • Nanofishing enabled us to stretch a single polymer chain with picking it at its two modified termini using atomic force microscope (AFM). Stress-strain curves obtained to date had been the result on slow pulling events and therefore observed phenomena had been interpreted as quasi-static responses. In this study, we extended the capability of nanofishing to the phenomena far from equilibrium state by giving much faster pulling speeds. We could observe a momental increase entanglement and a successive stress relaxation.

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아스팔트 포장의 품질향상을 위한 정보화 시공법 개발 (Developing Computer Integrated Construction Methodologies to Improve Quality of Asphalt Pavement)

  • 이희준
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2001년도 학술대회지
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    • pp.208-213
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    • 2001
  • The current progress in computer and electrical engineering has enabled the construction industry to implement innovative technologies in design and engineering. However, the construction segment is still largely based on experience, and this makes it difficult to meet the recent rigorous specifications, especially in the highway construction. This paper describes the current progress and the findings in the development of the computer integrated asphalt paving system, which is expected to assist the equipment operators to construct the quality pavement. The technologies to collect the required information, preferably in real-time, were reviewed comprehensively, and the selected technologies are proposed for the future development. Positional and thermal data were collected at the sample project in real-time to verify the capability of the available technologies. The collected data was analyzed using multiple regression method to confirm the significant factors for the compaction of the sample project, and to develop the empirical model, which can be adopted in the future system.

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Damage Detection in Fiber Reinforced Composites Containing Electrically Conductive Phases

  • Shin, Soon-Gi;Hideaki Matsubara
    • The Korean Journal of Ceramics
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    • 제6권3호
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    • pp.201-205
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    • 2000
  • Fiber reinforced plastic (FRP) composites and ceramic matrix composites (CMC) which contain electrically conductive phases have been designed and fabricated to introduce the detection capability of damage/fracture detection into these materials. The composites were made electrically conductive by adding carbon and TiN particles into FRP and CMC, respectively. The resistance of the conductive FRP containing carbon particles showed almost linear response to strain and high sensitivity over a wide range of strains. After each load-unload cycle the FRP retained a residual resistance, which increased with applied maximum stress or strain. The FRP with carbon particles embedded in cement (mortar) specimens enabled micro-crack formation and propagation in the mortar to be detected in situ. The CMC materials exhibited not only sensitive response to the applied strain but also an increase in resistance with increasing number of load-unload cycles during cyclic load testing. These results show that it is possible to use these composites to detect and/or fracture in structural materials, which are required to monitor the healthiness or safety in industrial applications and public constructions.

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역전달 신경회로망을 이용한 심전도 신호의 패턴분류에 관한 연구 (ECG Pattern Classification Using Back Propagation Neural Network)

  • 이제석;이정환;권혁제;이명호
    • 전자공학회논문지B
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    • 제30B권6호
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    • pp.67-75
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    • 1993
  • ECG pattern was classified using a back-propagation neural network. An improved feature extractor of ECG is proposed for better classification capability. It is consisted of preprocessing ECG signal by an FIR filter faster than conventional one by a factor of 5. QRS complex recognition by moving-window integration, and peak extraction by quadratic approximation. Since the FIR filter had a periodic frequency spectrum, only one-fifth of usual processing time was required. Also, segmentation of ECG signal followed by quadratic approximation of each segment enabled accurate detection of both P and T waves. When improtant features were extracted and fed into back-propagation neural network for pattern classification, the required number of nodes in hidden and input layers was reduced compared to using raw data as an input, also reducing the necessary time for study. Accurate pattern classification was possible by an appropriate feature selection.

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전환기의 항공력의 역할 (Airpower in the Transition Era)

  • 권재상
    • 한국국방경영분석학회지
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    • 제17권2호
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    • pp.1-15
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    • 1991
  • If one were to say that war is political in its nature, then war could be one of the several ways of achieving political goals. Thus, the aspect of wars will, in certainty, be altered by the changes in political environment. Wars in the past broke out mainly due to ideological differences that ran to extremes and were of high intensity. However, wars today show such restraints as controlling them beforehand or during the war in anticipation of the post-war situation. The trend of ideas to actualize such wars in the effective operation of airpower is on the rise. Airpower normally possesses speed and operative flexibility as well as capability of destruction, so it is possible to destroy the politically declared targets clearly. Previous airpower was merely employed as means of helping to vertically detouring the spatial obstacle that the ground forces encountered. Over the years, due to the speedy improvement of aviation technology and of ideas concerning wars in space, more advanced application has been developed. but they also were nothing more than an auxiliary role to facilotate the ground forces, that needed a longer effective range of firepower and did not become forces with the right of self-determination, that is, the fact of decisive war that makes its outcome. However, under transitional strategic environment like that of the present, Airpower possesses not only the capability to operate as a decisive means of war but also as theories to support it. The advancement in air technology has enabled supremacy over targets in depth, and the development of electronic technology has empowered the improvement of degree of destruction but also triumphant war by means of an overwhelming supremacy in a relatively short period. Thus, the method of systematic destruction that accomplishes the stated goals while rejecting the damage of accumulative destruction has been realized. The progress of such a concept has also proved that the counter-force strategy that has been developed in nuclear strategy is useful in conventional warfare as well. Therefore, it can be said that the under today's strategic environment airpower is an outstanding means of military strategy that can deeply affect to achieve the national objectives.

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볼레로시스템 상 SURF(전자결제시스템)의 운용프로세스에 관한 연구 (A Study on the Operational Process of SURF under Bolero System)

  • 채진익
    • 한국전자거래학회지
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    • 제7권1호
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    • pp.187-206
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    • 2002
  • The purpose of this study is to review the process for the trade settlement system between all parties involved in the commercial transaction under SURF System. SURF application is the latest value added service from bolero.net and a fully automated documentary settlement system. It extends bolero.net's capability to enable trade transactions by providing a delivery versus payment system. It has been designed as a standard, shared, infrastructure component for handling trade settlement within an electronic environment to keep step with the operation of electronic Bolero bill of Lading. It exploits the services provided by the Bolero Core Messaging Platform - secure, guaranteed transactions based on boleroXML standards to provide document compliance services with optional bank guarantees. So, SURF system can automatically check all commonly used trade documents such as commercial invoices, bills of lading and certificates of weight and analysis, etc and supports a full range of settlement options including Open Account, Documentary Collections, Documentary Credit. 58 have key features as follows, ① automatic document compliance checking, ② integrated with the Title Registry, ③ supports various forms of vender financing, ④ governed by a set of legally binding rules, ⑤ fully prepared for Straight-Through-Processing, ⑥ Enabled compliance with UCP 500.

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A Multiple Database-Enabled Design Module with Embedded Features of International Codes and Standards

  • Kwon, Dae Kun;Kareem, Ahsan
    • 국제초고층학회논문집
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    • 제2권3호
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    • pp.257-269
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    • 2013
  • This study presents the development of an advanced multiple database-enabled design module for high-rise buildings (DEDM-HR), which seamlessly pools databases of multiple high frequency base balance measurements from geographically dispersed locations and merges them together to expand the number of available building configurations for the preliminary design. This feature offers a new direction for the research and professional communities that can be utilized to efficiently pool multiple databases therefore expanding the capability of an individual database and improving the reliability of design estimates. This is demonstrated, in this study, by the unprecedented fusion of two major established databases, which facilitates interoperability. The DEDM-HR employs a cyberbased on-line framework designed with user-friendly/intuitive web interfaces for the convenient estimation of wind-induced responses in the alongwind, acrosswind and torsional directions with minimal user input. In addition, the DEDM-HR embeds a novel feature that allows the use of wind characteristics defined in a code/standard to be used in conjunction with the database. This supplements the provisions of a specific code/standard as in many cases guidance on the acrosswind and torsional response estimates is lacking. Through an example, results from several international codes and standards and the DEDM-HR with the embedded features are compared. This provision enhances the scope of the DEDM-HR in providing an alternative design tool with nested general provisions of various international codes and standards.