• 제목/요약/키워드: IT-BSC Model

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Performance Analysis for Base Station Controller in Mobile Communication Networks

  • Lim Seog-Ku
    • International Journal of Contents
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    • 제1권2호
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    • pp.13-17
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    • 2005
  • Base Station Controller which belongs to IMT-2000(International Mobile Telecommunication - 2000) network has several types of structure for efficient control protocol. This difference of structure occurs two different protocols for call handling. Recently the need of IMT-2000 is highly increasing, so it is important to analyze the performance of processors and IPC(Inter-Processor Communication) module with structure of BSC and protocol difference. This paper presents the performance comparison of different types of BSC in view of processor utilization, waiting time, queue length and QoS(Quality of Service) through the simulation model.

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한 종합병원 구성원의 경영목표 지향성의 구조적 모형과 선호 경영성과지표 (A Structural Model of Management Goal Orientations and Preferred Goal Achievement Index in one Hospital Employees)

  • 박재성
    • 보건행정학회지
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    • 제17권1호
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    • pp.50-74
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    • 2007
  • The purpose of this study was to identify a determent of mastery approach goal and performance approach goal using a basic concept of goal orientations and goal setting theory, and to evaluate a preference of goal achievement index as a balance score card (BSC). The study model proposed had a adoptable level of goodness of fit index(.94) and root mean square residual(.08). The meditating variable, goal contribution, totally mediated the impact of goal commitment, Y-theory human behavior, and self-efficacy but organizational resource contribution for pursuing goal orientation. Moreover, goal contribution significantly determined mastery approach goal(p<.01) and performance approach goal(.05). In standardized effects, the most powerful antecedent of mastery approach goal and performance approach goal were in order of organizational resource contribution(.27/.28), goal contribution(.21/.17), self-efficacy(.07/.06), and Y -theory human behavior and goal commitment(.05/.05), respectively. Moreover, goal contribution had a more powerful impact on mastery approach goal(.21) rather than performance approach goal(.17). In the preference of BSC, all job types preferred learning and growth index in first. In the second preference, medical doctors and pharmacists chose financial results, nurses customer service, and office managers internal processes. Each job type reflected its' own preferred BSC index to that of the other job types. In comparing a preference of four BSC index of each own job type, it was statistically different at p<.001. In conclusion, one who emphasize organizational goal contribution in pursuing goal orientation has a more strong orientation toward mastery approach goal rather than performance approach goal. A hospital should overcome and harmonize the different preferences of four BSC index since the differences might cause organizational conflicts among job types with having each unique professional norm.

Using Balanced Scorecard to Explore Learning Performance of Enterprise Organization

  • Chiu, Chung-Ching;Tsai, Chih-Hung;Chung, Yi-Chan
    • International Journal of Quality Innovation
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    • 제8권1호
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    • pp.40-75
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    • 2007
  • In the early industrial age which with high intensity of machine and labor, using financial measurement index was good enough to tie in company's mechanization and philosophy of management and been in efficiency. But being comply with "New Economic age," a new economic environment is full of knowledge and information, the enterprise competition had changed from tangible assets, plants to intangible innovation ability of knowledge. As recognizing the new tendency by enterprise, they value gradually the growth and influence from learning. Practice of organization learning not only needs firm structure and be in coordination with both hardware and software, but also needs an affect measurement model to offer enterprise to estimate learning performance. It's a good instrument of financial performance measure mold in the past years, But it's for measuring the past, couldn't formulate enterprise trend to future, hard to estimate investment for future, such as development of products, organization learning, knowledge management etc, as which intangible assets and knowledge ability just the key factors of being win around competition environment in the future. In 1992, Kaplan and Norton brought up Balance Scorecard (BSC) on Harvard Business Review, as an instrument helping enterprise to measure performance, which is being considered to be a most influence management instrument. It added non-financial index such as customer, internal process and learning growth besides traditional financial index, as offering enterprise an index to measure and manage intangible assets and intellectual property. As being aware of organization learning is hard to be ignored in the new economic age, this research is based on learning and growth of BSC, and citing one national material company try to let the most difficult measurement performance of organization learning, to be estimate through BSC, analyze of factor and individual case, to discuss the company how to make the related strategy and vision of organization learning to develop learning and growth of the structure of BSC, subject the matter of out put factors to be discussed, and measure the outcomes as a result of research. The research affect offers (1) the base implement procedure of carrying out BSC; (2) the reference of formulating measurement index while enterprise using BSC to estimate performance of organization learning; (3) the possibility bottleneck maybe forcing while carrying out BSC, to be an improvement or preventive for enterprise.

BSC 전략맵 지표를 이용한 정보기술 투자평가 : 방법론과 사례연구 (IT Investment Evaluation Using the Indices Generated from the Balanced Scorecard Strategy Map : A Method and Case)

  • 최덕원;이동욱;이동철
    • 대한산업공학회지
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    • 제31권2호
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    • pp.143-151
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    • 2005
  • Information technology(IT) investment evaluation requires measurements from many perspectives. Except for the case of financial performance, these measurements mostly belong to the qualitative or intangible domain. The problem with IT investment evaluation lies in the fact that it is very difficult to define the qualitative properties against which to measure the performances. This paper addresses the issue of developing the set of performance indices, and defining the structural relationships between them, such that the IT investment evaluation can be done in a systematic, objective and comprehensive manner. We introduce the balanced scorecard strategy map as the backbone reference frame for the generation of performance indices and for the description of the relationships between them. Sample indices for evaluating projects from strategic perspectives are provided with a case example. A step by step follow through of the index generation process has been presented along with the case.

연구개발 평가를 위한 ANP(Analytic Network Process) 모형 (A Model of Analytic Network Process for the evaluation of R&D)

  • 이영찬;정민용
    • 산업경영시스템학회지
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    • 제25권5호
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    • pp.67-74
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    • 2002
  • Technology Management and Research & Development(R&D) have been one of the most difficult divisions for measurement and evaluation. In spite of these difficulties, the importance of R&D has been dramatically increased. It is very difficult to manage more efficiently and effectively than any other departments of production, finance, marketing and so on. As criticizing the shortcomings of the traditional evaluation system in making decisions for corporate management which has only been focused on financial indices, so Kaplan & Norton has suggested the Balanced Scorecard(BSC) which can be managed Critical Success Factors(CSF) in accordance with corporate's strategy. The Analytic Network Process(ANP), based on the Analytic Hierarchy Process, allows the decision makers to leap beyond the traditional hierarchy to the interdependent environment of network modeling. Based on BSC, this study has developed the evaluation system for R&D which has used ANP transforming quantitative and qualitative indices to the quantifying scales in evaluating R&D.

전자상점 성과에 관한 이론적 모형 구축 (Development of the Theoretical Model on Electronic-Store Success)

  • 윤철호;김상훈
    • 경영과학
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    • 제20권2호
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    • pp.113-133
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    • 2003
  • This study developed the ISM (Electronic Store Success Model) by basing upon the revised D&M IS Success Model and reflecting the characteristics of marketing and e business. The theoretical rationale of this model was as following : 1) Though the revised D&M IS Success Model (2002) must be more logical and complete model than the original D&M IS Success Model (1992), it did not reflect characteristics of marketing and e business. 2) In the marketing studios, Service Quality has been suggested as one of basic strategies for success. 3) In e business studies, Trust has been emerging as a potentially important antecedent of e loyalty. 4) There has been a paradigm shift from satisfaction to loyalty in marketing emphasis. 5) Nowadays, ERP (Enterprise Resource Planning) has been pervaded in many organizations and has supported PCA (Profit Center Accounting) or Channel based Accounting, so it has not been difficult to evaluate financial performance of Electronic Store. The ESM that has six dimensions (System Quality, information Quality. Service Quality, Trust, Loyalty, Financial Performance) and expresses the causal relationship among them was proposed and was compared with BSC (Balanced Scorecard), WebQual, and EWAM (Extended Web Assessment Method). The results showed that the ESM coincides with BSC and contains dimensions of WebQual, and EWAM.

네트워크 기업의 협업 성과관리 모형에 관한 연구 (A Collaboration-based, Performance-Management Model for Networked Enterprises)

  • 김덕현
    • 정보화정책
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    • 제17권1호
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    • pp.120-135
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    • 2010
  • 국내외를 막론하고 개별기업 간 경쟁은 이제 네트워크 기업(NE: Networked Enterprise) 간 경쟁으로 전환되고 있다. NE의 핵심 가치는 참여자 간의 협업을 통해 네트워크 전체의 성과를 높이는 데 있다. 그러나, 협업 자체의 의미와 속성이 명확히 정의되지 않은 상태에서 NE 내에서 수행되는 협업의 성과를 평가해서 효과적으로 활용하는 것은 매우 어려운 일이다. 본 논문은 NE의 협업을 측정해서 전략적으로 관리하기 위한 성과평가 모형을 제안하기 위한 것이다. 제안 모형 자체는 균형성과표(BSC)와 EU의 품질경영 평가모형인 EFQM을 결합한 것이지만, 협업에 대한 포괄적 프레임워크에 기반을 두고 성과관리를 전략관리에 연계시킨 일종의 거시모형이라는 점에서 기존 연구들과 차이가 있다. 제안 모형은 추후 실증연구가 필요한 상태이며 우선 국내 몇 개의 NE에 대한 사례연구를 통해 제안 모형의 유효성을 확인하고 이론적, 실무적 시사점을 도출하였다.

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BSC와 ANP기법을 이용한 직무그룹별 정보시스템 우선순위 분석 (Priority Analysis of Information System by the Stakeholders using BSC and ANP Method)

  • 경태원;김상국
    • 한국콘텐츠학회논문지
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    • 제11권7호
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    • pp.426-436
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    • 2011
  • 과거 ERP는 주로 대기업 중심으로 활용되어 왔으나 글로벌 비즈니스 환경에서 생존하기 위해 이제는 대부분의 중소기업들이 기본적으로 ERP를 사용하거나 도입을 계획하고 있다. 그러나 ERP 도입을 위한 비용과 개발에 소요되는 노력은 결코 적지 않으므로 ERP 도입 이전에 도입에 따른 비용과 기대되는 성과와의 비교 측정이 필요하다. 그러나 지금까지 도입에 따른 분석의 틀은 주로 ERP 도입에 따른 업무 성과의 향상 정도를 측정하는데 주력하였다. 본 연구에서는 디스플레이어 부품을 생산하는 중소기업 임직원을 대상으로 정보시스템 우선순위 분석을 위한 설문조사를 실시하였다. 업무성과의 향상 이외에 지금까지 간과 되었던 시스템에 대한 사용자들의 우선순위 도출을 위해 BSC(Balanced Scorecard)모형을 이용하여 분석 지표를 재정리하였고, ANP기법을 이용하여 직무그룹별(경영자그룹, 중간관리자그룹, 실무자그룹) 중요도의 우선순위를 분석 하였다.

고온환경 조건하에서 고로슬래그를 사용한 콘크리트의 압축강도 증진 해석 (Estimation of Compressive Strength of Concrete Using Blast Furnace Slag Subjected to High Temperature Environment)

  • 한민철;신병철
    • 한국환경과학회지
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    • 제16권3호
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    • pp.347-355
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    • 2007
  • In this paper, estimation of the compressive strength of the concrete incorporating blast furnace slag subjected to high temperature was discussed. Ordinary Portland cement and blast furnace slag cement (BSC;30% of blast furnace slag) were used, respectively. Water to binder ratio ranging from 30% to 60% and curing temperature ranging from $20^{\circ}C{\sim}65^{\circ}C$ were also chosen for the experimental parameters, respectively. At the high temperature, BSC had higher strength development at early age than OPC concrete and it kept its high strength development at later age due to accelerated latent hydration reaction subjected to high temperature. For the strength estimation, the Logistic model based on maturity equation and the Carino model based on equivalent age were applied to verify the availability of estimation model. It was found that fair agreements between calculated values and measured values were obtained evaluating compressive strength with logistic curve. The application of logistic model at high temperature had remarkable deviations in the same maturity. Whereas, the application of Carino model showed good agreements between calculated values and measured ones regardless of type of cement and W/B. However, some correction factors should be considered to enhance the accuracy of strength estimation of concrete.

The Level of EC Utilization and its Impact on Firm Performance in SMEs

  • Jun, Byoung-Ho
    • Journal of Information Technology Applications and Management
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    • 제15권3호
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    • pp.127-152
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    • 2008
  • This study sought to explore how SMEs are utilizing EC. Drawing on existing research on IT and EC related field, this study presented the framework of EC utilization level and analyzed its affecting factors in the point of organizational perspectives; strategy and competency. The impact of EC utilization on firm performance was also examined by employing BSC. Structural equation model was applied to test the relationships among the theoretical constructs with data from 171 SMEs. The results showed that the rate of EC utilization in SMEs is growing quite rapidly. However, manufacturing related firms still remain at a lower level compared to service related firms. As for the two affecting factors of EC utilization level, it was found that the level of EC utilization appeared to be driven not by strategy but by competency. This result implicates that EC utilization in SMEs doesn't reach to strategic purpose yet, while it is dependent on firm's competency. As far as the impact of EC utilization on firm performance, the study showed that the level of EC utilization has significant relationship with all perspectives performance indicators of BSC. This study can provide the managers with current EC utilization pattern and the guidelines as to where to put the efforts in the EC utilization and how to get an effective EC utilization strategy in the future.

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