• Title/Summary/Keyword: IT readiness

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The Structural Impact of Technology Readiness on Call Center Counselors' Intention to Use in the Introduction of Artificial Intelligence Systems: Focusing on AICC(Artificial Intelligence Contact Center) (인공지능 시스템 도입에 있어서 기술 준비도가 콜센터 상담사들의 사용 의도에 미치는 구조적인 영향: AICC(인공지능 컨택 센터)를 중심으로)

  • Seong Sik Baeck;Jun Seop Lee
    • Journal of Information Technology Services
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    • v.22 no.4
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    • pp.1-19
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    • 2023
  • This study is a study on the effect of technical readiness factors on counselors' intention to use when applying AICC. AICC counselors experience improved customer service and emotional stability by receiving various monitor notification window services based on artificial intelligence algorithms such as customer counseling history, prohibited word control system, and customized counseling system. Accordingly, this study tried to verify using factors derived from technology readiness theory and technology acceptance theory among the factors affecting the intention to continue using AICC provided to counselors. To verify the research hypothesis, the causal relationship between variables such as Optimism, Innovativeness, Discomfort, Insecurity, and Technology Acceptance Theory, such as Team Support, Ease of Usage, and Innovation Resistance, was verified. As a result of empirical analysis, first, it was verified that Optimism has a positive (+) effect on Team Support and Ease of Usage, and Discomfort and Insecurity have a negative (-) effect on Ease of Usage and Team Support. Second, it was confirmed that Team Support and Ease of Usage had a positive effect on the Intention to use AICC. Based on the above empirical analysis results, the concepts of Technical Readiness were clearly proved, and in practical terms, AICC helped inquiry, quality evaluation, recording, and management of counseling history, ultimately increased corporate work efficiency.

A Study on the Development of Web-based Measurement System for Reading Readiness (웹 기반 독서 준비성 측정 시스템 개발 연구)

  • Lee Jong-Moon
    • Journal of Korean Library and Information Science Society
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    • v.37 no.3
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    • pp.309-324
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    • 2006
  • In this study, the factors of reading readiness were investigated theoretically and the web-based measurement systems for reading readiness that were developed and operated by the experts or the commercial vendors were examined. On the basis of the results examined, the web-based comprehensive measurement system for reading readiness was proposed. It‘s expected that this study will give libraries with such systems a chance to evaluate their systems and will do much for libraries’ ability to plan their desired system.

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Developing a Framework for Assessing Smart Factory Readiness of SMEs and Case Study (중소기업을 위한 스마트공장 도입 준비도 진단 체계 개발 및 적용사례연구)

  • Cho, Ji-Hoon;Shin, Wan-Seon
    • Journal of Korean Society for Quality Management
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    • v.47 no.1
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    • pp.1-15
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    • 2019
  • Purpose: The purpose of this study is to support SMEs' introduction of smart factories during the $4^{th}$ Industrial Revolution era. Through this study, we developed the readiness assessment framework for SMEs. This study draws practical implications for improving the readiness of SMEs to introduce smart factories. Methods: Readiness Assessment Framework Design method, Case Studies Analysis Results: This study identified SMEs suitable for smart factories and identified key issues for nonconforming companies. And the diagnostic framework has been determined whether it works in a real-life SME environment. Conclusion: In order to succeed in the smart factory deployment, readiness assessment for SMEs should be performed as necessary. Prior to the introduction of smart factories, quality innovation activities should be carried out according to factory level.

Antecedents of internet purchasing intention - Impulse buying, market mavenism, online interaction readiness, and online consumer procrastination - (인터넷 구매의도의 선행변수 - 충동구매, 마켓메이븐 성향, 온라인 상호작용 준비성, 온라인 소비자 연기 -)

  • Park, Hye-Jung
    • The Research Journal of the Costume Culture
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    • v.25 no.5
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    • pp.593-610
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    • 2017
  • In order to identify the antecedents of internet purchasing intention toward fashion items, this study examines shopping-related variables as both direct antecedents of internet purchasing intention, and as indirect antecedents of internet purchasing intention through online-related variables. Impulse buying and market mavenism were considered as shopping-related variables, whilst online interaction readiness and online consumer procrastination were considered as online-related variables. It was hypothesized that impulse buying and market mavenism not only directly influence purchasing intention toward fashion items, but also indirectly influence it through online interaction readiness and online consumer procrastination. Data were gathered by surveying university students in Seoul using convenience sampling. A total of 286 questionnaires were used in the statistical analysis. SPSS was used for exploratory factor analysis, and AMOS was used for confirmatory factor analysis and path analysis. The factor analysis of market mavenism, impulse buying, and online consumer procrastination revealed one dimension, whilst the factor analysis of online interaction readiness revealed two dimensions: 'online relationship' and 'internet role.' Tests of the hypothesized path proved that impulse buying indirectly influences internet shopping intention only through online consumer procrastination, whereas market mavenism influences internet shopping intention indirectly through both online interaction readiness and online consumer procrastination. The results will be useful for Internet shopping mall marketers and for future study.

Determinants of the Intent to Use a Wireless Technology of a University Hospital Nurses (일개 대학병원 간호사의 무선정보기술 사용의도 영향 요인)

  • Lee, Eun-Ju;Seo, Young-Joon;Kim, Yeon-Hee;Oh, Ji-Young
    • Health Policy and Management
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    • v.20 no.3
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    • pp.58-72
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    • 2010
  • The purpose of this study is to investigate determinants of intent to use a wireless information technology(WIT) of University Hospital Nurses. The independent variables used in the study are usefulness, compatibility, social environment, perceived readiness, technical readiness, organizational readiness and socio-demographic characteristics. The dependent variable is the intent to use a wireless information technology(WIT). The sample used in this study consisted of 297 nurses selected from a university hospital located in Wonju, Gangwon-do, Korea Data were collected with self-administered questionnaires and analyzed using multiple regression analysis. The results of the study revealed that 5 independent variables of usefulness, compatibility, perceived readiness, technical readiness, and organizational readiness were found to have significant effects on the nurses' intent to use a WIT. As a conclusion, it is important to make organizational, clinical, and technical environment WIT-friendly prior to applying WIT to hospital nurses. In addition, it is also important to provide an education and training for nurses to improve their skill of using WIT and to make the new WIT compatible with the existing nursing information system.

The factors influencing the nursing practice readiness of new graduate nurses (신규간호사의 간호실무준비도에 영향을 미치는 요인)

  • Kim, Mi Young
    • The Journal of Korean Academic Society of Nursing Education
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    • v.29 no.4
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    • pp.395-404
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    • 2023
  • Purpose: The purpose of this study was to identify the factors influencing the nursing practice readiness of newly graduated nurses. Methods: The participants were 120 new nurses with 1 to 12 months of work experience at two tertiary hospitals in Seoul and Gyeonggi Province. The data were collected through an online questionnaire from February 6 to April 30, 2023. The collected data were analyzed using the IBM SPSS 25 program, and the independent t-test, Mann-Whitney U-test, ANOVA, Pearson's correlation coefficient, and a multiple regression analysis were performed. Results: The participants' nursing practice readiness was found to be positively correlated with their confidence in core nursing skill performance, satisfaction with clinical practice, satisfaction concerning simulation education, satisfaction regarding preceptorship, length of preceptorship and length of current unit placement. The regression analysis showed that the significant variables affecting nursing practice readiness were confidence in core nursing skill performance and satisfaction with clinical practice, and the explanatory power of the variables on nursing practice readiness was 36.0%. Conclusion: In order for newly graduated nurses to achieve nursing practice readiness, it is necessary to develop a nursing education program that can improve their confidence in core nursing skills performance and satisfaction with clinical practice in the nursing college curriculum and further research on the factors affecting nursing practice readiness is needed.

Effects of Cyber Universities' Career Maturity on Academic Stress : Mediator Effects of Self-directed Learning Readiness (사이버대학생의 진로성숙도가 학업스트레스에 미치는 영향 : 자기주도 학습 준비도의 매개효과)

  • Kim, Hyun-Ah;Lee, Jayoung
    • The Journal of the Korea Contents Association
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    • v.14 no.11
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    • pp.486-496
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    • 2014
  • The purpose of this study was to examine the role of self-directed learning readiness between career maturity and academic stress. To examine it, a total of 582 cyber universities were participated in this study, and correlation analysis and regression analysis were conducted. Therefore, career maturity was significantly positive correlated with self-directed learning readiness and it was significantly negative correlated with academic stress. In addition, it was revealed that self-directed learning readiness mediated between career maturity and academic stress. Based on the results, we discussed the strategies for reducing academic stress for cyber students, limitations and suggestions for future researches were also discussed.

Effects of Technology Readiness on User Perceptions and Use Intention of Mobile Social Commerce

  • Han, Sang-Lin;Park, Hyo-Ju
    • Asia Marketing Journal
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    • v.18 no.2
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    • pp.25-44
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    • 2016
  • This research was implemented by using TRAM model. An existing research (Ok 2011) which dealt with technology readiness and social commerce at once had only asked consumers' attitude on 'general technology'. This research, however, has specifically focused on Social Network Service and mobile social commerce. Research hypotheses and research model were developed and tested by using 610 consumer survey data. It was found that individual's positive/negative technology readiness has a direct influence positively/negatively on perceived ease of use and perceived trust respectively. Also their positive and negative technology readiness has an indirect influence positively/negatively on perceived usefulness. Thus someone's positive and negative attitude on SNS has a different direction towards the perception of mobile social commerce. Perception on mobile social commerce depends on their attitude (positive or negative) concerning SNS. Managerial implications and limitations of the study were also discussed.

An Analysis of the Applicability of Technical Risk Index in the Weapons System Research & Development Projects (무기체계 연구개발사업에서 기술적 위험지표 적용 가능성 분석)

  • Lee, Sunhun;Kim, Minjun
    • Journal of the Korea Institute of Military Science and Technology
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    • v.20 no.6
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    • pp.835-843
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    • 2017
  • The Technology Readiness Assessment(TRA) has the advantage of identifying immature technologies in promoting weapon system research and development project. However, a more diverse set of information is required for the determination of phase shift and technical risk management for weapons system R&D projects. In this paper, we investigate the various indexes the various indexes proposed to overcome the limitations of the Technology Readiness Level(TRL) and analyze the possibility of applying to the actual weapons system R&D projects. Based on the analysis, it was possible to provide additional information that could not be presented in TRA using technical risk indexes other than TRL, confirming that it could be used for technical risk management for weapons system R&D projects.

The Investigation into the Relationship between Intellectual Preferences Model and Preparation for Organization

  • Yami, Masoud Movafagh;Asgari, Omid
    • Asian Journal of Business Environment
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    • v.7 no.3
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    • pp.5-15
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    • 2017
  • Purpose - The objective of the present study is to examine the relationship between intellectual preferences of individuals and the level of readiness for change according to Ned Herman. Research design, data and methodology - For this, Iranian Supreme Audit Court was selected as a case study in this research and it was carried out to evaluate research variables and test hypotheses using standard questionnaires of intellectual preferences and readiness for change based on the methodology. It should be remarked that only 32 managers of Audit Court were willing to participate in this research and responded to the questionnaires. Results - The outputs of the performed tests showed that although there is not a significant relationship between the individuals with intellectual preferences for class A and readiness for change them, approaching the intellectual preferences of the individuals to D region increases the readiness for change them. On the other hand, whatever individuals have intellectual preferences for branches in groups B and C, the level of preparedness for change is low. Conclusions - The results of this research have made a clear policy for the effective utilization in human resources based on their intellectual preferences model for management with organizational changes.