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A Review of Customer Satisfaction Factors in Libyan Housing Projects

  • Shebob, Abdulhamid;Shah, Raj;Mhalas, Amit
    • Journal of Construction Engineering and Project Management
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    • v.3 no.4
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    • pp.26-34
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    • 2013
  • Customer satisfaction and customer relationship are crucial aspect in any enterprises including housing construction projects. In general, the housing developers are facing a number of new challenges in different countries including Libya. The construction industries/housing developers need to continuously improve their products and services to meet customers' satisfaction desires and to remain in the current competitive market. This paper focuses on analysing the satisfaction factors of customers including qualityaspects of products and services in the construction projects. A framework was developed to evaluate the dynamics relationship between customer satisfaction and quality products or services, aiming to help companies' managers and policy makers to understand the needs and points of view of their customers. Apragmatic analysis was conducted to explore and analyse the customer satisfaction factors in construction industry considering different aspect of customer groups in Libya. Results indicate that there is a high demand of improvements in the contractor's performance in terms of cost, time and quality of products. It was also found that Libyan construction companies have been forced to transform their policies after on Libyan war 2011 to focus on client and customer satisfactory policies, or say centric for the purpose of improving client requirements and turn the business into more advantageous for any company.

An Analysis on Game Character Product Design Preferences among Kidults for Extending Mobile Game Lifespans (모바일 게임의 수명 연장을 위한 키덜트의 게임 캐릭터 상품 디자인 선호도에 대한 분석)

  • Choi, Rebekah Mijung;Paik, Paul Chul-ho;Park, Jin-won
    • Journal of Korea Game Society
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    • v.17 no.2
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    • pp.85-94
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    • 2017
  • Over the recent years, there has been a sudden surge in interest over character-related products among mobile game developers in South Korea as a business strategy to extend mobile game lifespans. However, even with the majority of mobile game players aging around 18~35 and higher, there has been a lack of study regarding design preferences and consumption tendencies of adult players-or kidults-when it comes to character-related products. In this study, three distinctive decision patterns among kidults were identified using an online Q-Sort method: (a) Character Oriented, (b) Item Oriented, and (c) Character-item Oriented. The similarities and differences of these three types are further analyzed to provide insight into important factors that play decisive roles in purchasing decisions made by kidults. The results from this study can aid mobile game developers in establishing reference points for future character business directions.

Coupling Metrics Including Indirect Dependency for Object-Oriented Systems (객체지향 시스템에서 간접 의존성을 포함한 결합도 메트릭)

  • Yoo, Moon Sung
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.3
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    • pp.37-42
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    • 2011
  • Nowadays software developers are moving from conventional software process technologies to the object-oriented paradigm. To develope the object-oriented softwares efficiently, various software metrics have been suggested. Coupling refers to the degree of independence between components of the system. It has long been well known that good software practice calls for minimizing coupling interaction. Many researches have been studied coupling metrics of the object- oriented systems. We review Chidamber and Kemerer's work & Li's work. In this paper, we study the coupling of the overall structures of object-oriented systems by analyzing the class diagram of UML. We propose four coupling metrics for object-oriented softwares. First, we use an established coupling metric for object- oriented systems as a basic coupling metric. Then we modify the basic coupling metric by including indirect coupling between classes, We also suggest two relative coupling metrics to measure coupling between subsystems. We investigate the theoretical soundness of the proposed metrics by the axioms of Briand et al. Finally, we apply the presented metrics to a practical case study. This coupling metric will be helpful to the software developers for their designing tasks by evaluating the coupling metric of the structures of object-oriented system and redesigning tasks of the system.

A Comparative Study of Evaluation Factors on Information Systems between the User and the Developer (정보시스템 개발자와 이용자 간의 평가요소에 대한 비교 연구)

  • 조현양
    • Journal of the Korean Society for information Management
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    • v.13 no.1
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    • pp.143-172
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    • 1996
  • The purpose of the study is to set up factors for evaluating information systems which can meet both users' and developers' needs. These factors can be used as a framework in developing successful information systems. To achieve this purpose factors are selected first from the literature review by the previous studies. Then two different questionnaires based on selected factors were made up and distributed to two separate groups; users and developers. It appeared that there are significant differences on ranking and weighting for evaluation factors of information systems between the user and the developer. 185 factors for evaluating information systems are divided into 9 criteria based on their roles. There are significant differences on ranking under 6 out of 9 evaluation criteria between two groups. These are 'effectiveness', 'usability', 'user friendliness', 'documentation', 'output', 'maintenance'. However, there are no significant differences on factors in 'performance', 'developer', and 'user satisfaction' criteria. As a result of the study 185 factors for evaluating information systems were presented with rank.

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The Design and Implementation of a Software Complexity Measurement System (소프트웨어 복잡성 측정 시스템의 설계 및 구현)

  • Lee, Ha-Yong;Rhee, Ryong-Geun;Park, Jung-Ho;Yang, Hae-Sool
    • The Transactions of the Korea Information Processing Society
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    • v.2 no.3
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    • pp.314-323
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    • 1995
  • Recently, as users' understanding about software is raised, software developers devoted all their energy to satisfy users' needs. Accordingly, software is getting increase in volume and becoming complicated. As account of it, development and maintenance costs of software have been increased, and a large number of developers were projected in maintenance and development of new software. Software with good maintenability has a function in a module and is easy to read and simple. In this paper, for effective management of software complexity, I designed and implemented the system which accepts source program by input and measures product metrics and produce measurement value of factor items.

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Virtual ARM Machine for Embedded System Development (임베디드 시스템의 가상 ARM 머신의 개발)

  • Lee, So-Jin;An, Young-Ho;Han, Alex H;Hwang, Young-Si;Chung, Ki-Seok
    • IEMEK Journal of Embedded Systems and Applications
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    • v.3 no.1
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    • pp.19-24
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    • 2008
  • To reduce time-to-market, more and more embedded system developers and system-on-chip designers rely on microprocessor-based design methodology. ARM processor has been a major player in this industry over the last 10 years. However, there are many restrictions on developing embedded software using ARM processor in the early design stage. For those who are not familiar with embedded software development environment or who cannot afford to have an expensive embedded hardware equipment, testing their software on a real ARM hardware platform is a challenging job. To overcome such a problem, we have designed VMA (Virtual ARM Machine), which offers easier testing and debugging environment to ARM based embedded system developers. Major benefits that can be achieved by utilizing a virtual ARM platform are (1) reducing development cost, (2) lowering the entrance barrier for embedded system novices, and (3) making it easier to test and debug embedded software designs. Unlike many other purely software-oriented ARM simulators which are independent of real hardware platforms, VMA is specifically targeted on SYS-Lab 5000 ARM hardware platform, (designed by Libertron, Inc.), which means that VMA imitates behaviors of embedded software as if the software is running on the target embedded hardware as closely as possible. This paper will describe how VMA is designed and how VMA can be used to reduce design time and cost.

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Development of Feasibility Analysis Model for Developer-requested Housing Projects (공동주택 개발사업 참여결정을 위한 사업타당성 분석모델 개발)

  • Kim, Ki-Shin;Lee, Joong-Seok;Huh, Young-Ki
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.3
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    • pp.117-125
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    • 2009
  • With construction industry recession, many construction companies are increasingly conducting the development projects by themselves. However, housing projects requested by developers still stand large portion. Although many studies on feasibility analysis were released, they mainly focused on economic feasibility and lacked research on factors and criterions of overall project. Also, because previous studies overly break downed factors related to project, they rarely used in practice. Therefore, this study developed the feasibility analysis model of housing development projects to help main contractors to easily and effectively decide if it is feasible enough to promote the projects requested by developers, and verified the reliability of the model. In this study, thirty one driving factors were identified under seven different categories and the criterion of each factor was also developed. The survey on important index of each factor found 'salability', 'economic feasibility', 'site location' and 'method of raising fund' significant. 12 projects were tested by the model and its results showed resonable reliability.

Evaluation of Efficiency and Conformity of DMAIC-Based Battery Production System Challenge Solving Methodology: A Study on the Applicability for Improvement ("DMAIC 기반 배터리 생산시스템 과제해결방법론"의 효율성 및 적합성 평가: 개선을 위한 적용 가능성 연구)

  • Shin Chul Park;Joo Yeoun Lee;Myoung Sug Chung
    • Journal of the Korean Society of Systems Engineering
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    • v.20 no.spc1
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    • pp.30-44
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    • 2024
  • The DMAIC methodology, which is most familiar to battery production system developers, is partially inadequate in its conformity to utilize battery production system tasks, so it is necessary to improve the function and structure of the methodology, but many battery production system developers use the DMAIC method based on experience, causing side effects such as confusion, delay in tasks, and insufficient performance during tasks. Accordingly, we intend to conduct an empirical study to improve the "efficiency improvement and conformity evaluation method" so that the DMAIC methodology can be used more reasonably and easily. Using the three-stage research model, we derive components that affect conformity through literature and questionnaire surveys in the first stage, use relational characteristics between components in the second stage to confirm the effect on conformity, and use the relational characteristics in the third stage to confirm the possibility of improving efficiency by applying them to the DMAIC methodology in actual cases. Finally, the "Conformity Assessment Index (CAI) equation" based on relational characteristics is established to enable effective conformity evaluation and continuous improvement.

Best Practices in the Implementation of Research Infrastructure in the Academic Environment: Shortcomings and Revisions

  • Michal Lorenz;Ema Juranova;Michal Konecny;Hana Kubelkova;Veronika Wolfelova
    • International Journal of Knowledge Content Development & Technology
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    • v.13 no.4
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    • pp.95-117
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    • 2023
  • The Digitalia MUNI ARTS - a local node of the LINDAT/CLARIAH-CZ research infrastructure at the Faculty of Arts of Masaryk University constitutes a repository in the Islandora system. It is used for long-term preservation of research data together with their research environment in the form of digital platforms. We transfer the digital outputs of humanities scholars research to the repository according to a set plan, which is based on best practice recommendations for project management and digital curation. In this paper, we present how the results of interviews with platform developers and infrastructure stakeholders translate into the curation workflow, and a resulting model for migrating digital platforms to the repository. Reflecting on three types of problems we encountered during the implementation of platforms into the repository - communication problems, problems of external dependence, and management problems - we describe a modification of the migration process. We present six recommendations for repository administrators and curators in an academic setting - holding an introductory meeting with developers, researching significant and relevant theories of knowledge domain, consulting license experts, prioritizing requirements, and preparing handover protocol and progress reports.

Optimization of DMAIC for production system developer task : Focused on Battery Manufacturing (DMAIC 방법론의 생산시스템 개발자 과제 최적화 모델링: 배터리 제조 중심으로)

  • Shin Chul Park;Joo Yeoun Lee;Myoung Sug Jung
    • Journal of Korea Society of Industrial Information Systems
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    • v.29 no.2
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    • pp.153-167
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    • 2024
  • DMAIC is the most familiar problem-solving methodology to battery manufacturing-related engineers, but continuous problems such as task delay, insufficient performance, and partial optimization are occurring due to indiscriminate application to various tasks of battery production system developers. In order to secure an "optimized model for DMAIC methodology" that can effectively respond to battery production system developers' tasks, a three-stage research model was used to derive the required characteristics of the production system developer task methodology, analyze the suitability of DMAIC, and conduct optimization modeling by supplementing the shortcomings. It was confirmed that the DMAIC methodology can be more suitable by applying the "system structural seven-step methodology", which is the result of this study, to developer tasks. It is expected that it will be applied to various industrial fields in the future by making it easier to learn and allowing differentiated operations according to the characteristics of various industries.