• Title/Summary/Keyword: IS아웃소싱

Search Result 264, Processing Time 0.035 seconds

The Effects of Airline Outsourcing Staff Work Environments on Job Satisfaction, Turnover Intention and Achievement (항공사 아웃소싱 종사원의 직무환경이 직무만족, 이직의도와 조직성과에 미치는 영향)

  • Seo, Sun
    • The Journal of the Korea Contents Association
    • /
    • v.13 no.8
    • /
    • pp.420-432
    • /
    • 2013
  • This study examines the effects of airline outsourcing staff work environments with respect to job satisfaction, turnover intention and achievement. Research results show three significant findings. First, among the four variable factors for work environment, the most influential factor for job satisfaction was 'mutual cooperation of affiliated airlines'; 'training system' was found as the second most influential variable. Second, among the four variable factors examined for work environment, the most influential factor on turnover intention was found as 'human capabilities and labor intensities', followed by the 'training system' factor. Third, 'job satisfaction' was found to have a significantly negative (-) effect on outsourcing staff turnover intention. 'Job satisfaction' and 'turnover intention' were found to have a significant effect on organizational achievement. In conclusion, it can be said that mutual cooperation between airlines and airline outsourcing firms is the most valuable factor to enhance airline outsourcing.

A Study on the Outsourcing of the Academic Library Working in Japan (일본의 대학도서관 업무의 아웃소싱에 관한 연구)

  • 김영귀
    • Journal of Korean Library and Information Science Society
    • /
    • v.35 no.2
    • /
    • pp.47-71
    • /
    • 2004
  • The purpose of this study is to investigate the present status of outsourcing of the academic library working in Jagan and to suggest the alternatives of the problems facing with conversing the National University to the Corporation(named the government authority Corporation). The Corporation is implemented because of government financial crisis and decreasing of student candidates. As the result, the university autonomy will be enlarged, but the government financial assistance will be decreased. So outsourcing will be increased in the reason of the cutting of working expenses. For facing to the that environmental change, academic library should make preparations of their future.

  • PDF

A Study on Quality Control of Technical Services Outsourcing in Academic Libraries (대학도서관에서의 정리업무 아웃소싱 품질관리에 관한 연구)

  • Lee, You-Jeong
    • Journal of Korean Library and Information Science Society
    • /
    • v.40 no.2
    • /
    • pp.69-86
    • /
    • 2009
  • This study was intended to investigate the quality control in technical services outsourcing in academic libraries. For this purpose, investigated related papers and the experience of outsourced technical services in three academic libraries. Data from senior librarians charged with revision of catalogs are gathered. Issues of catalogs production and quality control are explored and statistics of outsourcing is analysed. Quality control is a major factor of the success of technical services outsourcing operation. The some suggestions in order to enhance quality of vendor-supplied cataloging are presented.

  • PDF

Influencing Factors on Outsourcing Success in the Defense Sector (국방부문의 아웃소싱 성공도에 영향을 미치는 요인에 관한 연구)

  • Yu, Dae Beom;Oh, Jay In
    • Information Systems Review
    • /
    • v.18 no.1
    • /
    • pp.79-103
    • /
    • 2016
  • The Korean Army has to construct a system that will enable it to cope immediately with the flexible military relationships in Northeast Asia by systematizing and improving the efficiency of operations. These improvements include building a smart and strong army, concentrating on cost-effective combat skills, maximizing the utilization of private resources, and establishing a military structure based on information and technology. Accordingly, this study proposes solutions to solve the problems affecting the success of outsourcing in the defense industry. Unlike outsourcing in other government ministries, outsourcing in the national defense sector may be unrealistic because this strategy is related to the renovation project of the Ministry of the National Defense. In general, the objective of outsourcing in the defense industry, similar to other businesses, is to improve efficiency and not to reduce troops and national defense budget. Several factors, such as identification and security guarantee, risk reduction, cost saving, quality improvement, the reliability of enterprise, and professional technology, are necessary to ensure outsourcing success in the national defense sector. In terms of effectiveness, the improvement in service quality significantly influences outsourcing success in the national defense sector. Eventually, the national defense forces must be strengthened to prevent the provocative actions of North Korea and other threats by improving identification, sense of national security, and quality unlike the current outsourcing of the government, as well as emulating German GEBB or PMC, which utilizes social capital.

A Resource-Based Perspective on Three IT Resources and Their Relationships in IT Outsourcing (IT 아웃소싱 성공에 영향을 미치는 3가지 IT 자원들과 그 관계: 자원기반 관점에서)

  • Kim, Chy Heon;Kim, Joon S.;Im, Kun Shin
    • Information Systems Review
    • /
    • v.14 no.3
    • /
    • pp.53-74
    • /
    • 2012
  • IT outsourcing (ITO) is an integration of two firms-external vendor(s) and a client firm-IT resources by contract. According to resource-based view(RBV), three different resources-ITO vendor's resource, client firm's resource, and the relationship resource between two firms- may have an impact on ITO performance. However, there have been few previous studies considering all three IT resources simultaneously. There have been also few empirical studies in ITO context, which test Bharadwaj (2000)'s findings: 1) IT resources can be divided into tangible IT asset and intangible IT capability, and 2) only IT capability has an impact on the IT performance. Therefore we examined whether, in ITO context, all three different resources have a significant impact on ITO performance. Adopting the findings of previous IT studies, we also divided IT resource into IT asset and IT capability. To achieve this research objective, we analyzed 62 ITO cases of 45 companies being listed in Korean top 100 companies for recent 3 years. Also, we analyzed the data with the Partial Least Squares method. The results of this research lead to the following conclusions: First, only when partnership is high, ITO vendors' resource can have an influence on ITO performance. Second, only client firm's IT capability, not IT asset, is directly related to the ITO success. Third, a firm's IT capability can increase the partnership. Therefore, we concluded that 1) RBV is also an useful theory in ITO context, 2) Bharadwaj(2000)'s suggestion is valid in ITO context as well, and 3) the relationship resource is also important in ITO.

  • PDF

A Study for the Success Factors and Development of IS Outsourcing (정보시스템 아웃소싱의 성공요인과 추진방안)

  • Nam, Ki-Chan;Jeong, Tae-Seok
    • 한국IT서비스학회:학술대회논문집
    • /
    • 2002.06a
    • /
    • pp.55-62
    • /
    • 2002
  • 정보시스템 아웃소싱 시장은 전세계적으로 2004년에 7천 8백억달러에 이를 것이고, 아웃소싱의 하나의 유형인 ASP는 2005년에는 240억 달러 선에 육박할 예정이다. 국내시장도 2001년에 2000년 보다 6배 가까이 급성장 한 것으로 나타났다. 이러한 상황에도 국내에서는 정보시스템 아웃소싱과 ASP에 대한 체계적인 연구가 부족한 형편이다. 특히 ASP에 대한 중요성을 인정하면서도 이에 대한 비즈니스 모델조차 아직 검증되지 못하고 있는 실정이고 반영시키지 못하는 단점이 있었다. 따라서 본 연구에서는 따라서 본 연구에서는 정보시스템 아웃소싱과 ASP의 의미와 현황을 살펴보고, 기업에서 성공적으로 이 서비스를 도입하기 위하여서는 어떠한 요인을 고려해야 하는가를 파악하였다. 특히 본 연구에서는 ASP를 중심으로 분석하였다.

  • PDF

Analysis of Systems Operation Performance and Outsourcing Strategy of ERP Systems (ERP 시스템의 아웃소싱전략과 시스템운영성과 분석)

  • Kim, Dong-Il
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.10 no.11
    • /
    • pp.3331-3339
    • /
    • 2009
  • This study analyzed relation with performance on the job by strategy of outsourcing as study about outsourcing and system operation performance of mid-size ERP systems. To summarize the results of this study, first, mid-size ERP outsourcing companies in stages, rather than the big bang approach to introducing more effective measures could get the conclusion. Second, ERP outsourcing, the business strategies of the big bang as significant were analyzed in terms of partnership. This section introduces the methodology and business partners, regardless of outsourcing could be distinguished from the very important variables. As a result, the standard for business enterprises mid-size mad to keep a systematic business analysis is very difficult. Therefore, a gradual introduction of a step by step implementation of such a methodology capable of performing reliable business methods are needed.

The Risk Factors of IT Outsourcing Decision in the Korean Firms (기업의 IT 아웃소싱 수행의사에 영향을 미치는 위험요인 분석)

  • Moon, Song-Chul;Ahn, Yeon-S.
    • Journal of Digital Contents Society
    • /
    • v.10 no.2
    • /
    • pp.341-348
    • /
    • 2009
  • This paper analyzes the outcomes surveying 79 firms in Korea to investigate how Information Technology(IT) Outsourcing risk factors affects IT Outsourcing intention. Based on our literature reviews based on number of key articles, journals, and the focus group interviews, IT Outsourcing risk factor s are proposed into three different domains: Transaction, Client, Vendor perspectives. As the statistic al analysis, it found that the risk factors related on the client, vendor perspectives, is closely related to the IT Outsourcing intention of the Korean firms. So It will be desirable to prepare and resist the risk factors of clients of themselves and IT service vendor's for the adopting and enlarging the IT outsourcing implementation.

  • PDF

A Critical Study of Library Outsourcing in Korea (도서관의 아웃소싱에 대한 비판적 연구)

  • 윤희윤
    • Journal of Korean Library and Information Science Society
    • /
    • v.31 no.3
    • /
    • pp.1-21
    • /
    • 2000
  • Outsourcing has been around a long time in libraries. Card catalogs of LC, and approvalplans, subscription agents and binding of journal are all forms of outsourcing that librarieshave come to accept as normal procedures. Nevertheless. outsourcing is one of the mostcontroversial topics discussed in library management today. It carries meanings ranging fromtraditionally outsourced activities to more recent outsourcing of entire functions anddepartments. This study will provide background and context for the issue of outsourcing.suggest several useful guidelines for the entities of library outsourcing in Korea. One of thecommon rationales for outsourcing is that the activity being outsourced is a "noncore"functions to the mission of the libraries. The best approach to outsourcing is probably a'middle-ground' objective approache-ground' objective approach.

  • PDF

A Study on Degree of Understanding Toward Outsourcing of Technical Processing in University Library (목록 업무의 아웃소싱에 대한 인식도 연구)

  • 김포옥;노옥림
    • Journal of the Korean Society for information Management
    • /
    • v.21 no.1
    • /
    • pp.145-171
    • /
    • 2004
  • This study aims at understanding in detail the process of constructing database from outsourced cataloging by investigating the actual conditions of university libraries nationwide regarding the outsourcing of cataloging processing that are being carried out in technical processing. And librarians' opinions about the cataloging inserted by outsourcing companies are considered and revised in depth. Also the degree of understanding of outsourcing company staffs regarding the cataloging is investigated then compared to that of library processing staffs and the difference is analyzed. Coupled with that, degree of understanding about CIP of National Library of Korea and functionality of reference cataloging of Korea Education & Research Information Service(KERIS) is investigated, thus the future directions to which technical processing of library should move forward are presented.