• Journal of Venture Innovation
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• v.5 no.4
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• pp.75-90
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• 2022

This study was conducted to empirically analyze the relationship between business and digital capabilities of small businesses on business satisfaction. To this end, business capabilities were subdivided into industry expertise and customer management expertise. Digital capabilities were subdivided into SNS activity, ease of ICT usability, and business utilization of ICT. At the same time, we examined how the moderating effect of performance of personal media education. A survey was conducted to empirically analyze this, and 200 sample who received personal media education were analyzed. SPSS 24.0 and Macro Process 4.0 were used for statistical analysis. As a result of the empirical analysis of this study, industry expertise, customer management expertise, SNS activity, and business utilization of ICT, all had a positive (+) significant effect on business satisfaction. On the other hand, the significant influence relationship on the ease of ICT usability was not tested. Industry expertise and business utilization of ICT were found to be variables that had a great influence. It was analyzed that personal media education performance plays a moderating role between SNS activity, business utilization of ICT and business satisfaction. The results of this study are meaningful in that they empirically analyze that these capabilities affect business satisfaction even for small businesses at a time when the importance of digital capabilities increases.

• Journal of Korean Society for Quality Management
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• v.40 no.2
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• pp.106-116
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• 2012

This paper aims to develop the adequate quality cost model at a company which delivers ICT(information communication technology) services. One particular business unit was in the first instance selected and quality costs were then analysed at an organization level, for a department and for specific processes. Some areas were determined for quality improvement at each level and their causes were also investigated. However, the existing PAF(prevention, appraisal and failure) models reveled some limitations because the ICT services company included the different number of large and complicated business processes. The PAF model did not sufficiently highlight the detailed causes of failure costs. It did not also stimulate the relevant department's strong responsibility to improve such problems. Both micro PAF and process cost models were proposed in order to cope with this. In final, it explains the relationship between six sigma and quality costing, suggesting how to use the quality costing results as a means of promoting either continuous improvement or innovation in a case company.

• Journal of Technology Innovation
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• v.23 no.3
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• pp.67-85
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• 2015

This study investigates the relationships among SMEs' innovation capacity, standardization education activities, and performances. Employing about 900 SMEs in the ICT and electronics electricity industries, this study used regression analysis and examined the effects of standardization education activities on performance and the moderating effect of innovation capacity. The results indicate that standardization education activities positively affect SMEs' production and quality improvement and R&D activity improvement. The results also show that R&D investment ratio moderates the relationship between standardization education and production and quality improvement. This study provides practical insight into why firm managers should pay attention to standardization education and innvation capacity to improve firm performance.

• International journal of advanced smart convergence
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• v.8 no.1
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• pp.159-165
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• 2019

'4th Industrial Revolution' is accelerating as a core part of creating new growth engines and enhancing competitiveness of businesses. The fourth industrial revolution means the transformation of society and industries that are brought by IoT (Internet of Things), big data analysis, AI (Artificial Intelligence), and robot technology. Information and Communication Technology (ICT), which is a major factor, is affecting production and manufacturing systems and as ICT technologies become more advanced, intelligent information technology is generally utilized in all areas of society, leading to hyper-connected society where new values are created and developed. ICT technology is not just about connecting devices and systems and making smart, it is about constantly converging and harmonizing new technologies in a number of fields and driving innovation and change. It is no exception to the agro-fisheries trade. In particular, ICT technology is applied to the agricultural sector, reducing labor, providing optimal environment for crops, and increasing productivity. Due to the nature of agriculture, which is a labor-intensive industry, it is predicted that the ripple effects of ICT technologies will become bigger. We are expected to use the Smart Concentration using ICT convergence technology as a useful resource for changing smart farms, and to help develop new service markets.

• Asian Journal of Innovation and Policy
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• v.5 no.3
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• pp.315-329
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• 2016

Public R&D investment information has diverse implications for researching R&D trends. Also, as it is important for the establishment of R&D policy to grasp the current situation and trends of R&D to improve science and technology level, science and technology information service system, such as NTIS (National Science & Technology Information Service), is operated at a national level in most countries. However, since the data forms provided by current NTIS are raw data, it is necessary to develop the R&D performance indicator or to use additional scientometric methods by analyzing scientific papers or scientific R&D project information for grasping R&D trends or analyzing R&D task results. Thus, this study applied public R&D investment information to investigate and monitor R&D trends in the field of information & communication technology (ICT) of meteorology and climatology by using NTIS data of Korea and NSF (National Science Foundation) data of USA.

• Journal of the Korean Society of Safety
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• v.37 no.4
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• pp.1-10
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• 2022

The purposes of this study were to suggest 1) a future direction for Korea's machine tool industry and 2) how to secure the safety and reliability of emerging intelligent or automated machine tooling. The study concludes that, overseas, the machine tool industry is growing again while promoting innovation by converging with ICT. Accordingly, Korea also promotes ICT innovation to advance the machine tool industry, which is at the core of the national economy. As a result, unlike in the past, the frequency of serious injuries like entrapment accidents has recently decreased, while the proportion of collision accidents has increased. In addition, a new type of accident has become possible. Since ICT is network-based, the distinction between work and rest can become ambiguous; there is a risk of hacking, working hours and places are flexible and there are risk factors for diseases like chronic fatigue due to overload of specific personnel. As robots and automation are introduced, there is also a high probability of problems caused by physical and psychological burdens on system operators and resulting fatigue.

• Smart Media Journal
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• v.13 no.3
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• pp.62-73
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• 2024

This research, conducted over a three-year period starting from 2020, was a collaborative project between practitioners in the field of VE design and the Korea Expressway Corporation, aimed at innovating the design VE project to construct an intelligent ICT-based smart highway and enhancing highway driving performance and customer satisfaction. The research included R&D support for payment and management systems integrated with IOT technology, the application of the developed prototype at highway sites, and analysis of user performance evaluation. Based on the Innovation Work Roadmap of the Korea Expressway Corporation, the research process involved collaboration between a public participation group and an expert group, considering the technical feasibility of data-based ICT technology through the National Idea VE Contest. The final VE design results were implemented at the Seongnam tollgate site with budget support from relevant departments, followed by a satisfaction survey. It is expected that the continuous contributions to achieving an ESG society, such as the increase in the number of customers using the tolling zone equipped with smart upgrades, along with their satisfaction rate, and the reduction in carbon emissions and total settlement time of highway users, will be sustained.

• Asian Journal of Innovation and Policy
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• v.2 no.1
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• pp.37-62
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• 2013

Many scholars have persevered in understanding the convergence process by developing a measurement that reflects the characteristics of the convergence phenomenon as a process. Recently a series of studies suggested a framework in terms of diversity and coherence. However, an index for coherence is required to reflect the vital features of the conceptual definition, and thus a new index for coherence is proposed in this paper. Technology Convergence Index combines diversity and coherence and indicates the degree of the convergence in information computer technology (ICT), biotechnology (BT) and nanotechnology (NT) sectors. The index can not only be used to track each technology field that consists of a major technology sector, but also to compare other leading countries. Based on a comparison study between the United States and South Korea, the degrees of technology convergence of Korea in ICT, BT, and NT sectors have ameliorated.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2017.11a
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• pp.457-457
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• 2017

창업활성화와 중소기업의 안정적인 성장을 유도하기 위해 다양한 지원 정책이 추진되고 있다. 정부에서는 조세 금융의 직접적인 방법과 지원 사업을 통한 간접적인 방법으로 효과적인 지원을 위해 노력하고 있다. 그러나 정부의 창업정책에 대한 견해는 여전히 팽팽하다. 지원의 필요성에 대해서는 공감하고 있으나. 지원 방식과 지원사업의 실효성에 대해 논의가 이어지고 있다. 이에 따라 본 연구에서는 정부 창업지원 사업에 대한 중요도와 만족도를 평가하고자 한다. 이를 위해 정부 창업지원 사업을 경험한 ICT 창업 기업을 대상으로 설문을 수행하였으며, 이 중 128개를 대상으로 GAP 분석 및 ISA 분석을 진행하였다. 이를 통해 실제 지원 사업을 체감한 기업의 의견을 반영하여 현실성 있는 보완책을 제언하고자 한다. 본 연구 결과를 바탕으로 정부 창업지원 사업에 대한 개선 방안을 제언하여, 정부 창업지원사업의 질적 수준을 개선하는 데 기여하고자 한다.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2017.11a
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• pp.1373-1373
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• 2017

오늘날 ICT는 타산업과의 융합을 통한 경제성장의 핵심수단 및 사회이슈를 해결할 도구로서 인식되고 있으나, 우리나라의 R&D 성과활용은 기술개발의 성공률에 비해 매우 낮은 수준이다. 이는 R&D의 공급자인 연구자 중심의 기획, 기술개발 추진이 주된 원인으로 지적되고 있다. 이에 따라, 수요자의 요구에 부합되는 시장성 있는 제품 서비스 구현이 R&D 추진의 중요한 요소로 대두되고 있으며, 기획에서부터 실사용자의 요구사항을 도출하고 기술개발과정에서 지속적으로 사용자의 피드백을 통해 수정해 나가는 리빙랩 방식의 적용이 절실히 필요한 상황이다. 그러나, 그동안 리빙랩 R&D는 사회문제해결형 또는 지역환경개선형에 집중해서 추진되어 왔다. 본 논문에서는 중소기업 R&D사업에의 리빙랩 도입 방안에 대해 검토해보고 이를 통해 기술개발 결과물의 사업화 가능성을 향상시키기 위한 효율적인 R&D 추진방안에 대해 제안하고자 한다.