• 제목/요약/키워드: Healthcare Sector

검색결과 140건 처리시간 0.023초

치과병원의 외래진료 단위공간에 관한 건축계획적 연구 (A Study on the Architectural Planning of Ambulatory Care Unit of Dental Hospital)

  • 이희진;이특구
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제2권3호
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    • pp.21-33
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    • 1996
  • This study aims to decide optimized size of a dental care unit. The efficient treatment room makes its user so comfortable that treatment can be easier and faster. Therefore, an operating room is the most important part in the dental hospital. This study focused on the outpatient care unit of dental hospital. The hospital for the case study is selected recently rebuilt dental university hospital. This study is to survey the behavior of all user in the sector and treatment unit. As the result, optimized plan type and size for each cases are proposed.

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The Structural Relationship among Emotional Intelligence, Empowerment, Organizational Citizenship Behavior and Service Quality: Focusing on specialized hospital services

  • SHIM, Kyu-Yeol;OH, Sang-Hyun
    • 융합경영연구
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    • 제8권4호
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    • pp.27-35
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    • 2020
  • Purpose - This study is aiming to understand the critical role of employees' organizational citizenship behavior in evaluation of employee service quality. This paper examined what emotional intelligence and empowerment affect to their organizational citizenship behavior and service quality. Research design - Data were collected by questionnaires through specialized hospital services. Survey was conducted on patients who have been treated at a spine specialized hospital. Results - Emotional intelligence and empowerment have direct effects on organizational citizenship. Service quality is a function of organizational citizenship. The results showed that emotional and motivated capabilities of individuals influenced organizational citizenship behavior. Managerially, this study contributes to the understanding of the role of organizational citizenship behavior in service sector. Conclusions - The relationship between service quality and organizational citizenship behavior and also examined the effect of combination of creative and voluntary behavioral attributes such as emotional intelligence and psychological empowerment have on voluntary organizational citizenship behavior. The results showed that in order to induce organizational citizenship behavior, emotional intelligence should be facilitated and empowerment enlarged.

A Study on Service Quality and Customer Satisfaction in Nigerian Healthcare Sector

  • Potluri, Rajasekhara Mouly;Angiating, Gift
    • 산경연구논집
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    • 제9권12호
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    • pp.7-14
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    • 2018
  • Purpose - The core objective of the research is to explore the quality of services provided by the Nigerian health care sector that lead to know the satisfaction levels of the consumers. Research design, data, and methodology - After a meticulous literature review, the researchers administered a two part questionnaire to know the service gaps and satisfaction levels of the customers. The research carried out with a sample of 400 respondents but received only 150 responses from the residents around Adamawa state. The collected data was edited, coded, and analyzed with the SPSS latest version with the descriptive and inferential statistical tools. Results - Majority of the respondents expressed their discontentment over the responsiveness of the service providers when compared to tangibility and reliability quality variables. There is no relationship between the quality variable tangibility and overall satisfaction. Related to the overall satisfaction, 42 percent of respondents have neutral perspective indicated that they are either satisfied or dissatisfied as against the 43.3 percent of dissatisfied customers. Conclusions - This research proffers invaluable information to the entire Nigerian health-care sector to review their existing delivery of services to improve patient satisfaction. This research is first of its kind concentrated to know the quality of health-care services and customers overall satisfaction in Nigeria.

정신건강을 위한 보건시설체계에 관한 연구 (A Study on the Healthcare Facility System for Mental Health)

  • 이현지;채철균
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제19권4호
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    • pp.29-36
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    • 2013
  • Purpose: Currently meaning and the needs of the times for the mental health are extensively changing. Contemporary needs for mental health has led to a change in the mental health policy and mental health facilities. But Change on Most of the mental health facilities have been focused on quantitative increase. So, changes in mental health facilities due to changes in mental health policy are needed for the study. This study investigate to the mental health facility system through this changes. Methods: In order to determine the flow of Mental health policy in Korea the mental health laws and reports were investigated Results: the result of this study can be summarized into two points. Korea's mental health policy has changed from the rehabilitation of the mentally ill to the prophylaxis of all the people. So, mental health facilities are changing form rehabilitation facilities in the private sector to public mental health center. Especially, mental medical institutions and mental health center are changing to requirement for the needs of the times. Mental medical institutions are changing from inpatient to outpatient and mental health center are changing from the rehabilitation of the mentally ill to the prophylaxis of all the people. Implications: Understand the flow of mental health policy, mental health facilities and the corresponding need.

텍스트 네트워크 분석을 통한 보건의료 영역에서의 공공성 탐색 (Exploratory Study of Publicness in Healthcare Sector through Text Network Analysis)

  • 민혜숙;김창엽
    • 보건행정학회지
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    • 제26권1호
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    • pp.51-62
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    • 2016
  • Background: The publicness concept in healthcare has been built to its social consensus relying on historical context, with the result that the meaning of publicness has a great diversity and heterogeneous nature in Korea. Thus it needs to be addressed to clarify the meaning and boundary of the publicness concept in healthcare, so as to discuss its social implication. Methods: In order to investigate whether or how the publicness concept is used in healthcare, we conducted a text network analysis in 779 news articles from 8 Korean daily newspapers over a recent 5-year period. Results: The publicness concept was closely related to medicine and medical institution, and formed a conceptual network with public health, medicine, welfare, patient, government, Jin-ju city, and health. Keywords relating publicness tended to be similar between four major newspapers; however, the association with Jin-ju city, government, and society was noticeable in Kyunghyang Shinmun and Hankyoreh, and so was patient and service in Dong-A Ilbo. Conclusion: Publicness and medicine was closely associated, and government seemed to remain as a main actor for public interest. Publicness was related with a variety of actors and values, with its expanded boundary. The different contexts of publicness by newspapers might reflect each ideological inclination. The textual importance of publicness was relatively low in part, which suggests that publicness was used in a loose sense or as a routine.

모바일 헬스케어와 정보보안 (Mobile Healthcare and Security)

  • 우성희
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2016년도 추계학술대회
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    • pp.755-758
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    • 2016
  • 스마트폰의 사용은 모바일 인터넷 비즈니스 성장의 큰 영향을 주었다. 커머스와 광고, 결제와 게임, 영상콘텐츠, 미디어, 헬스케어와 최근의 소셜과 함께 일어나는 O2O 비즈니스까지 그리고 헬스케어 분야에서도 많은 성장을 보이고 있다. 미국의 경우 2015년 스마트폰 기기용 헬스케어 앱규제를 완화하고, 같은 해 중국은 웨어러블등 모바일 기기를 활용해 부족한 의료진과 병상문제 해결을 위한 5개년 로드맵을 마련하기도 하였다. 국내에서도 웨어러블 기기를 의료분야에 활용이 점차 증가하고 있다. 하지만 여기에 반드시 해결해야 할 선과제가 있다면 바로 보안문제이다. ICT 활용 증가로 금융, 의료등 비 ICT 분야에서도 보안사고가 해마다 증가하고 있다. 또한 금융사기, 불법 판촉, 보험 제약 회사 악용 등 2차 피해 발생 가능성이 높은 금융, 의료 분야에서 개인정보 유출 사고 등의 위험이 증가 추세이다. 따라서 본 연구에서는 모바일의 위협요소인 악성코드와 스마트폰의 5대 위험, 국내외 모바일 헬스케어 활용사례와 헬스케어를 위한 모바일 위협 대응 방안을 분석한다.

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대학 특성화 사업 성과에 관한 연구-보건의료 데이터 사이언티스트 프로그램을 중심으로 (Achievements of Characterized Education for Healthcare Data Science Initiative)

  • 박화규
    • 서비스연구
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    • 제9권3호
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    • pp.87-99
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    • 2019
  • 본 소고는 '대학 특성화 사업'의 헬스케어분야에 선정된 순천향대학교의 CK-1 사업단의 보건의료 데이터 사이언티스트 특성화 프로그램인 HDSI 성과에 관한 연구이다. 현 대학들의 HDSI 데이터 전문인력 양성 활성화를 위한 지원정책은 미진하나 해외 경우 전문인력 양성교육 및 과정 개발등 에 특성화하여 운영하는 경우가 많다. 또한 대부분의 HDSI 국내 인력양성 프로그램은 기업과의 멘토링·사례 공유 등 단기적 콘텐츠 위주로 협업이 이루어지고 있으나, 기업에서 요구하는 기술수준과 직무능력에 맞춘 교육을 제공하기 어려운 실정이다. 본 CK-1 사업단에서는 현재 대학의 HDSI 보건의료의 IT 교육이 급변하는 환경과 현실 간 괴리가 있음을 판단하고, 실무중심의 특성화 산학연계프로그램이 체계적으로 활성화될 필요가 있음을 강조하여 1) 실무형 Field Inside 교육 2) 융합형 트랙교육, 3) 회복탄력성 및 변화대응력 강화 교육의 3가지 특화전략을 갖고 추진되었다. 이는 한국연구재단에서 우수사업단으로 선정되었고, 종합평가에서 A등급을 받아 매우 유의미한 연구 성과로 인정받았다. 더불어, 본 특성화프로그램에 참여 학생들은 설문분석과 결과지표 분석을 통해, 만족도 유의미하게 상향되었음을 알 수 있었다. 이러한 HDSI 정량적 및 정성적 분석을 통해 특성화 사업의 과정, 결과와 성과를 비특성화 사업 참여 대학 및 일반에 알림으로서 CK-1 정책이 대학 경쟁력 강화에 얼마만큼 기여하고 있는지를 제시하고자 한다.

영국의 NHS 개혁 및 의료시장 동향에 관한 연구 (NHS Reforms and Healthcare Market in the United Kingdom)

  • 남은우;전기영
    • 한국병원경영학회지
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    • 제8권4호
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    • pp.1-25
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    • 2003
  • The wave of globalisation initiated by marketisation has increasingly penetrated into all sectors across the world, accordingly, the health & hospital service sector could not be made no escapes, and it currently faces the order of more marketised competition more than ever. Traditionally, the characteristic of the hospital services in the UK has considered as a model of social provision by government. However, contrary to our knowledge, the sphere of the hospital service in the UK has already been immersed in by the marketisation, in which the private actors have been embedded in order to tweak the activities of the hospital service with in the European Union. As the methodology of this research, the qualitative analysis, namely the interview with some doctors in Surgery, NHS Trusts staffs and relevant specialists in has been performed on April to May, 2003. And on the other hand, the various documents related to its service have been analysed. Thus, this paper will review the characteristics of the health service sector in the UK. In doing so, it will illuminate what would be the structural factors derived from its existing system, as a result, it will shed light on how the UK government makes an effort to resolve the problematic situation by reviewing the policy direction of Foundation Hospital proposed recently. In the next stage, it will analyse how all elements consist of the hospital management in the UK has been adjusted and be likely to be changed within Europe. More specifically focuses on how the private hospital service has been managed and related with the activities of its public hospital service-NHS Trusts. Also, under the circumstance, what private health insurance companies function will be studied. In conclusion, it will be concluded that what will be the implication of Korean hospital service market so as to correspond to globally open market by WTO. Now the UK health service system has faced a turning point of becoming more health care market internally and externally pressed by global and regional factors. Thus it is meaningful to scrutinize how a key part of social provision in the health care market system tends to adjust to globally marketised regulation.

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코로나19 관련 사이버 공격 및 대응현황 분석 (An Analysis of Cyber Attacks and Response Cases Related to COVID-19)

  • 이용필;이동근
    • 한국IT서비스학회지
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    • 제20권5호
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    • pp.119-136
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    • 2021
  • Since the global spread of COVID-19, social distancing and untact service implementation have spread rapidly. With the transition to a non-face-to-face environment such as telework and remote classes, cyber security threats have increased, and a lot of cyber compromises have also occurred. In this study, cyber-attacks and response cases related to COVID-19 are summarized in four aspects: cyber fraud, cyber-attacks on companies related to COVID-19 and healthcare sector, cyber-attacks on untact services such as telework, and preparation of untact services security for post-covid 19. After the outbreak of the COVID-19 pandemic, related events such as vaccination information and payment of national disaster aid continued to be used as bait for smishing and phishing. In the aspect of cyber-attacks on companies related to COVID-19 and healthcare sector, we can see that the damage was rapidly increasing as state-supported hackers attack those companies to obtain research results related to the COVID-19, and hackers chose medical institutions as targets with an efficient ransomware attack approach by changing 'spray and pray' strategy to 'big-game hunting'. Companies using untact services such as telework are experiencing cyber breaches due to insufficient security settings, non-installation of security patches, and vulnerabilities in systems constituting untact services such as VPN. In response to these cyber incidents, as a case of cyber fraud countermeasures, security notices to preventing cyber fraud damage to the public was announced, and security guidelines and ransomware countermeasures were provided to organizations related to COVID-19 and medical institutions. In addition, for companies that use and provide untact services, security vulnerability finding and system development environment security inspection service were provided by Government funding programs. We also looked at the differences in the role of the government and the target of security notices between domestic and overseas response cases. Lastly, considering the development of untact services by industry in preparation for post-COVID-19, supply chain security, cloud security, development security, and IoT security were suggested as common security reinforcement measures.

산업 영역에서 빅데이터 개인정보 보호체계에 관한 연구 (A Study on Personal Information Protection System for Big Data Utilization in Industrial Sectors)

  • 김진수;최방호;조기환
    • 스마트미디어저널
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    • 제8권1호
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    • pp.9-18
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    • 2019
  • 4차 산업혁명 시대에 사물인터넷과 모바일을 통해 수집된 다양한 정보를 이용해 공공 및 민간영역의 새로운 비즈니스모델을 위한 빅데이터 산업이 각광을 받고 있다. 하지만, 개인정보 비식별화 조치를 통한 빅데이터 통합 및 분석를 수행하면서 개인프라이버시가 노출될 위험성을 여전히 가지고 있다. 최근 개인정보를 노출하지 않고 데이터의 가치를 유지하는 방법에 대한 연구가 진행되고 있다. 본 논문에서는 빅데이터산업 활성화를 위해 의료, 농업 등 산업별로 개인정보 보호체계가 필요함을 강조하였다. 비식별화된 개인정보의 적정성 평가 기준을 개인 민감정보 중심의 의료분야는 k-익명성 최소값을 일반적인 산업분야의 평균값 보다 높은 5 이상으로 설정해야하며, 농업분야에서는 개인별 민감정보범위에 개인소유 반려견이나 농지 정보를 포함시켜서, 산업별 특성에 맞게 개인정보 보호체계를 보완해야하며, 해당 산업의 특정지역을 대상으로 먼저 실증을 거처 전국적으로 확산하는 것을 제안한다.