• The Journal of Information Systems
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• v.16 no.1
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• pp.159-178
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• 2007

As generalization of using PC and the Internet information technology (IT) users in organizations are not passive clients but active producers of information services. One of the reasons for the change of users' role is social interactions with other users and IT department staffs. That is, users can find and develop new functions and usefulness of IT, especially, Web-based ones through communication with other users or IT department staffs. The objective of this study is to investigate the relationship between IT department service quality and social interactions with other users. For this purpose, we suggest a research model based on adaptive structuration theory (AST), which is to explain the changes in social structure (rules and resources) of IT by social interactions, as well as service quality theory. Our model's exogenous variable is service quality which is a second-order factor consisting of reliability, responsiveness, assurance, and empathy. As endogenous variables, we adopt two variables for appropriateness of using IT, faithfulness of appropriation and consensus on appropriation. Finally, dependent variables of ow model are usefulness and ease of use which can be considered as attitude on IT as well as other variables for appropriateness. For empirical test our model is applied to users of groupware and ERP in organizations and analyzed by partial least square. In result, all hypotheses suggested in our model are supported statistically.

• 한국HCI학회:학술대회논문집
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• 2008.02a
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• pp.493-498
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• 2008

We proposed "Table Mediator" which is a tabletop system for digital storytelling that uses web-retrieved information for the students' educational field trip. Students can perform their storytelling for their virtual pre-field trip to build up a sequential path as a story with web-retrieved documents, satellite images, geographical information, and group discussion. The proposed system was designed to lessen the limitation of individual interaction such as restricted viewpoint and biased inclination by group digital storytelling. Local interactions also have the limitation such as insufficient information and knowledge and the system supplied the rich live information such as subjective critiques or recently discovered history, or new updates for building a story that makes users arrange their own idea as a consistent story to lessen the limitation of the local interactions. The system can be used for various applications such as travel, education and other collaborative works with group interaction.

• Asia pacific journal of information systems
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• v.25 no.3
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• pp.445-472
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• 2015

Although knowledge transfer between two different parties occurs in IS development projects, the majority of prior studies focused on knowledge transfer from IT consultants to clients. Considering two parts of knowledge transfer in IS development projects, we must consider both 'where knowledge is transferred from' and 'where it is transferred to'. Therefore, in this study, we attempt to describe two different routes of knowledge transfer, such as knowledge transfer from an IT consultant to a client and knowledge transfer from a client to an IT consultant. In this regard, we have examined the effect of two different routes of knowledge transfer on system implementation success in IS development project. Specifically, we adopted the knowledge stock-flow theory to examine the causal relationship between IT consulting firms and clients in terms of knowledge transfer and eventual system implementation success. Survey data collected from 213 pairs of individuals (both clients and IT consultants) were used to test the model using three different analytic approaches such as PLS (partial least squares) and two types of mediated regression techniques. We found that knowledge transfers partially mediated both the relationships between IT consultants' IT skills (project members' business knowledge) and system implementation success. Furthermore, the effects of each knowledge transfer were distinguished by depending on the types of system, such as ERP or groupware. Our attempts have significant implications for both research and practice given the importance of effective knowledge transfer to IT consulting.

• Journal of the Korean Society for information Management
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• v.16 no.1
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• pp.69-87
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• 1999

This paper analyzes the implementation of a Knowledge Management System, which helps an organization to share information. Beginning with an overview of the theoretical concepts and types of Knowledge Management System, this paper goes on to describe related information technologies in detail. This paper then proceeds to evaluate the Korea Institute for International Economic Policy's (KIEP) Research Management System as a model, analyzing the purpose, system framework and operation. This study then concludes that in general existing information technologies are sufficient for an organization to build an efficient Knowledge Management System. However, the majority of individuals are currently not fully aware of the importance of sharing individual knowledge and information throughout an organization. Until this reluctance and ignorance is overcome the process of expanding the Knowledge Management System will be a slow and arduous endeavor.

• The Journal of Information Systems
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• v.18 no.1
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• pp.25-46
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• 2009

According to adaptive structuration theory, faithfulness of appropriation(FOA), and consensus on appropriation(COA) are variables for measuring appropriation in use of IT. FOA is the level of interpreting and using the intentions of the IT designers objectively and COA is the level of agreement on ways of using IT among or with user group independently of designers' intention. In traditional theories of IT adoption, computer self-efficacy(CSE), self evaluation on abilities of using computer, has been considered as one of the important individual differences. which would influence on beliefs of using IT. Therefore, considering the relationship among CSE, FOA, COA and attitude, we can hypothesize that CSE would play a moderation varaible among appropriation related variables relationships, FOA-attitude and COA-attitude. The objective of this study is an analysis of CSE's moderation effects in causality relationship among appropriation measuring variables. For this purpose, we propose a research model where there are four hypotheses for moderation effects of CSE on the relationships between appropriation variables. We test these hypotheses by sampling ERP and groupware users. In result, our proposed hypotheses except moderation effect of COA-usefulness are accepted. Main contribution of this study is to identify the relationship between CSE and AST. This study implies that very careful consideration of users' CSE is necessary in order to perform managerial activities based on FOA and COA in IT management department.

• The KIPS Transactions:PartB
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• v.8B no.3
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• pp.269-282
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• 2001

최근 웹의 확산과 더불어 제품개발을 위하여 공동작업 구성원들 사이의 정보 공유와 재사용을 지원하는 웹 기반의 공동작업 지원 시스템 개발에 대한 관심이 고조되고 있다. 기업 및 공공기관의 공동작업은 광범위하게 분산되어 있는 경우가 많으며, 여러 작업그룹 내의 구성원은 이러한 환경에서 효과적으로 서로의 정보를 교환하고 공유할 수 있는 작업공간을 필요로 한다. 또한 공동작업의 결과로서 생성된 기술문서의 체계적인 관리 기능과 실시간 의사전달의 기능 등이 함께 제공되는 것이 바람직하다. 본 논문에서는 웹 기반의 공동작업 지원 시스템인 CoWare의 설계와 구현에 대하여 설명한다. CoWare는 통합시스템으로서 CoSpace, CoDocs, CoMail로 명명된 세 개의 관련된 시스템으로 구성된다. CoSpace는 자료의 저장과 공유를 위하여 개인 및 작업그룹을 위한 작업공간을 제공하고, CoDocs는 전자문서의 체계적인 관리를 지원하며, CoMail은 실시간 의사전달의 기능을 제공한다. CoSpace, CoDocs, 그리고 CoMail은 기본적으로 사용자 정보, 사용자 그룹정보, 작업그룹정보의 공유를 통하여 상호 연계되어, 보다 자연스럽고 효율적으로 공동작업을 지원할 수 있다.

• Proceedings of the Korea Information Processing Society Conference
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• 2003.11b
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• pp.857-860
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• 2003

경쟁적인 비즈니스 환경에서 기업의 경쟁력 강화와 생산성 증가를 위해 기업 내의 협동작업은 매우 중요하다. 그리고 기업 내의 협동작업은 기업 프로세스에 대한 신속한 대처와 정확한 지원을 위해 시간과 장소에 구애받지 않고 작업할 수 있는 유선 및 무선의 전자적 환경이 제공되어야 한다. 또한 기업 경영 활동의 효율성을 높이기 위해서는 기업 내에 산재해 있는 기존 데이터의 활용을 극대화 하고 기업 내의 기존 시스템들 간의 연계와 확장을 고려하는 방안이 검토되어야 한다. 이에 본 논문에서 우리는 소프트웨어 공학 방법론을 사용하여 재사용성을 증가시키고 유지보수 비용을 절감시킬 뿐만 아니라 EIS(Executive Information System) 및 ERP(Enterprise Resource Planning)와 같은 시스템과의 연계를 보다 쉽게 하는 그룹웨어 시스템을 제안 및 구현하였다. 또한, 우리는 정보의 실시간 공유를 통하여 기업의 이익을 극대화 할 수 있는 협동작업을 지원하기 위한 향상된 도구로써 유 무선 통합시스템과 기업 지식 경영의 가치를 높이기 위한 데이터마이닝 기법이 적용된 의사결정 시스템인 지능형 그룹웨어 어플리케이션을 제안한다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.3
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• pp.42-57
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• 2005

The National Education Information System(NEIS) has been utilized in primary and secondary schools. In this paper, we consider the NEIS should be used not only for educational administration affairs, but also for a lifelong management of national human resource. The current School Information Management System(SIMS), including the NEIS, is unsatisfactory due to the insufficiency of actual field suitability and end-user's conveniency. To this, we have devised improvements of the SIMS in the seven problem areas: ) The core business process of the school should be analyzed sufficiently and reflected in SIMS. (2) We should fully utilize groupware functions which activate the learning organization. (3) We might apply and use the CRM techniques of enterprises in SIMS. (4) The SIMS should be easy to make necessary school assessment data. (5) We should complement functions of the SIMS for a lifelong healthcare information management of national human resource. (6) The SIMS should support the school lunch management. (7) We should bring BOM and work-flow concepts into the SIMS.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.27 no.10C
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• pp.912-920
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• 2002

As computer systems and communication technologies develop rapidly, CSCW(Computer Supported Collaborative Work) system appears nowadays, through which it is available to work on virtual space without any restriction of time and place. Most of CWCS systems depend on a special network and groupware. The systems of graphics and CAD are not so many because they are specified by hardware and application software. We propose a Web-based collaborative CAD system which is independent from any platforms, and develop a 3D solid modeler in the system. This system can be worked in the environment of Client/Server architecture. Clients connect to the design server through Java applet on WWW. The server is implemented by Java application.

• Archives of design research
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• v.17 no.3
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• pp.373-382
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• 2004

Video protocol analysis is a popular and effective technique in many research disciplines including industrial design and HCI for understanding the interactions between people, and between people and machines. Analysing and transcribing video recordings is, however, notoriously time consuming, and a variety of single-user computer based tools have been developed to ease the task. This paper examines collaborative video analysis. The motivation for groupware tools for video analysis is described, and the desirable features of such tools are identified. The following section reviews related work on video analysis and on single-user video analysis tools. The review is used to derive a set of design goals for collaborative video analysis tools. We then detail prototype's user interface, its collaborative facilities, and its implementation. The preliminary evaluation is described prior the conclusions which identify directions for further work.