• Title/Summary/Keyword: Government Service

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COMPARISON OF DISCRETE TIME INVENTORY SYSTEMS WITH POSITIVE SERVICE TIME AND LEAD TIME

  • Balagopal, N;Deepthy, CP;Jayaprasad, PN;Varghese, Jacob
    • Korean Journal of Mathematics
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    • v.29 no.2
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    • pp.371-386
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    • 2021
  • This paper investigates two discrete time queueing inventory models with positive service time and lead time. Customers arrive according to a Bernoulli process and service time and lead time follow geometric distributions. The first model under discussion based on replenishment of order upto S policy where as the second model is based on order placement by a fixed quantity Q, where Q = S - s, whenever the inventory level falls to s. We analyse this queueing systems using the matrix geometric method and derive an explicit expression for the stability condition. We obtain the steady-state behaviour of these systems and several system performance measures. The influence of various parameters on the systems performance measures and comparison on the cost analysis are also discussed through numerical example.

Evaluating the Quality of Public Services Through Social Media

  • Wilantika, Nori;Wibisono, Septian Bagus
    • Asian Journal for Public Opinion Research
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    • v.9 no.3
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    • pp.240-265
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    • 2021
  • Public services need to be evaluated regularly to identify areas that need further improvement. Data collection via Twitter is affordable and timely, so it has the potential to be utilized to evaluate the quality of public service. This study utilizes tweets mentioning three service units of the provincial government of Jakarta and applies both sentiment analysis and topic classification to predict a rating/score of public service quality. The research goal is to examine if the evaluation of public services based on social media data is possible. The findings indicate that the use of Twitter has an advantage in terms of sample size and variety of opinions. Tweets can be translated into scores as well. Nonetheless, the representativeness issue and the predominance of complaint tweets can affect the reliability of the results.

An Empirical Study on Utilization of Electronic Government Services (전자정부 서비스 활용에 관한 실증연구)

  • Kim, Kyung-Hee;Park, Tae-Jun;Jang, Woo-Jung
    • Journal of Digital Convergence
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    • v.10 no.5
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    • pp.7-17
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    • 2012
  • This paper identifies the determinants of adoption and diffusion of e-government services, and examines the causal relationship among the variables of adoption behavior. The main findings, based upon survey responses from service users, are as follows: first, both the value of service and the socially influencing factor have the positive effect to the intention of utilizing services. Second, the socially influencing factor has the indirect effect to the intention of utilizing services, because it positively affects the value of service. The interaction factors, however, do not directly affect the intention of utilizing services. These interaction factors indirectly affect the intention of utilizing services through the path which increases the value of service, and its effect is larger than the socially influencing factor.

Vision and Developmental Tasks for Korea Agricultural Extension Services for the 21 st Century (21 세기 한국 농촌지도사업의 비전과 발전과제)

  • Lee, Soo-Chul;Lee, Chae-Shik
    • Journal of Agricultural Extension & Community Development
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    • v.7 no.1
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    • pp.101-119
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    • 2000
  • Agricultural Extension Services in Korea have accomplished a significant role in self- sufficiency of rice, a national staple food, through green revolution in 1970's; supplying green vegetables even during the winter season through white revolution in 1980's; and establishing technical agriculture by organizing rural leaders and 4-H members. In 1990s changes were made in international situations under the Uruguay Round multilateral trade negotiations and inauguration of the World Trade Organization. This was followed by localization of the extension staffs and the functions of extension services in Korea changed dramatically from national government to local governments. Thus, a weakened national function resulted in loosening of the linkages of research and extension in central government and local extension offices. Difficulties were reported in diffusion of new agricultural technology and efficient management of extension personnel. Developmental tasks for better extension services for the 21st century in Korea would include recovering national functions of agricultural extension, and developing a new paradigm for extension service. This should include the following measures; 1) Cooperative extension service should be adapted to involve national as well as local governments and non-government organization. 2) The target groups for extension services should be expanded to include farmers, noel residents as well as urban consumers. 3) The role of the extension service should cover agricultural technological diffusion of innovations as well as managerial skills and leadership development for rural organizations. 4) Extension services should be introduced to small farmers as well as consultation services for advanced farms. Diversified approaches should be employed for mama effective services. 5) Pre-service as well as in-service education should be offered to secure better extension educators equipped with knowledge, understanding and abilities on agricultural technology, information, agricultural philosophy, instructional methods and communication skills.

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An Encrypted Service Data Model for Using Illegal Applications of the Government Civil Affairs Service under Big Data Environments (빅데이터 환경에서 정부민원서비스센터 어플리케이션 불법 이용에 대한 서비스 자료 암호화 모델)

  • Kim, Myeong Hee;Baek, Hyun Chul;Hong, Suk Won;Park, Jae Heung
    • Convergence Security Journal
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    • v.15 no.7
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    • pp.31-38
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    • 2015
  • Recently the government civil affairs administration system has been advanced to a cloud computing environment from a simple network environment. The electronic civil affairs processing environment in recent years means cloud computing environment based bid data services. Therefore, there exist lots of problems in processing big data for the government civil affairs service compared to the conventional information acquisition environment. That is, it processes new information through collecting required information from different information systems much further than the information service in conventional network environments. According to such an environment, applications of providing administration information for processing the big data have been becoming a major target of illegal attackers. The objectives of this study are to prevent illegal uses of the electronic civil affairs service based on IPs nationally located in civil affairs centers and to protect leaks of the important data retained in these centers. For achieving it, the safety, usability, and security of services are to be ensured by using different authentication processes and encryption methods based on these processes.

The Growth of the IT Service Industry and the Role of Public Organizations in Fairfax County (미국 페어팩스 카운티 IT서비스산업의 성장과 공공부문의 역할)

  • Huh, Dongsuk
    • Journal of the Economic Geographical Society of Korea
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    • v.17 no.1
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    • pp.178-199
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    • 2014
  • This study aims to understand regional specificity and its impact on the IT service industry in Fairfax County. Fairfax County primarily specializes in the IT service in the United States, and it has cultivated a resilient and unique industrial environment. Business-related initiatives by the federal government have resulted in the influx and expansion of IT service firms, the formation of new small firms, the abundance of skilled workers, and the growth of the IT services related with the federal procurement market, though the government policies do not explicitly intend to affect the industrial path in Fairfax County. Meanwhile, local institutions have provided various programs and services for both incumbent firms and potential entrants, and have recently focused on the accumulation and leverage of relational assets among economic actors through a variety of networking venues.

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Quality Control of Web Information Service: the case of government web site (정보서비스 평가연구: 국내 행정부처 Web 정보사례)

  • Yoo, Sa-Rah
    • Journal of the Korean Society for Library and Information Science
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    • v.35 no.3
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    • pp.93-115
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    • 2001
  • Evaluating information quality of government Web service, applying quality measurement methods for web - database was conducted. This approach intended to control the quality of information service by indicating the problems and weak points in terms of retrieval, use of easiness, and user support, and by suggesting the guidelines for improvement. There were two main results to most of the investigation. The first one indicated that web information service of eighty-two percent of domestic government sites was not good enough (less than middle score). and only eight percent of them got higher score than middle point. The second result was that user support aspect was the worst part that we need to consider future course of action for service improvement. More specific guidelines were summarized at the discussion section.

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Public Shared Service Centers for Collaborative Government: A Case Study of the United States and the United Kingdom (협업정부 구현을 위한 행정공유서비스센터 도입방안 연구 - 정부 공유서비스센터 선진국 사례연구를 기반으로 -)

  • Hong, Kil Pyo;Chung, Choong Sik;Kim, Pan Suk
    • Informatization Policy
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    • v.21 no.3
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    • pp.33-55
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    • 2014
  • Public Shared Service Centers (PSSC) consolidate functions such as human resources, information technology, financial management or accounting into one office to serve an organization. A prominent example from the United States is the Federal Information Technology Shared Services Strategy. It supports mission, administrative, and infrastructure-related IT functions through providing organizations in the Executive Branch of the Federal Government (Federal Agencies) with policy guidance on the full range and lifecycle of intra- and inter-agency information technology (IT) shared services. This study looks at the Federal Information Technology Shared Services Strategy in order to draw lessons for fostering collaborative government through the use of PSSC. It finds the following factors are critical for success when implementing IT shared services: (1) agency leadership must be solidly behind their IT shared service plan, or the needed changes will not happen at the business unit, program, or system levels; (2) there must be a move away from internally-centered, program-specific thinking, and a move toward a paradigm of consuming and providing IT shared services with multiple groups whenever possible; and (3) successfully managing "loss of control" issues is central, and optimizing business processes is essential to move from stove-piped workflows to processes that work across the agency enterprise and beyond. Therefore, the study suggests that a Korean model of PSSC implementation be introduced, and that good IT Governance is a crucial component of PSSC strategies.

Analysis and New Agenda of e-Government program (전자정부의 의의와 추진실적 및 향후 과제)

  • HwangBo, Yeoul
    • Journal of Korean Society of Archives and Records Management
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    • v.3 no.1
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    • pp.141-158
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    • 2003
  • This paper examines new phenomenon and transformation that arise from the expansion of knowledge-based economy, envisions the meaning of e-government through comparing traditional administration with new governance, formulates the e-government model, and presents a direction for next e-government for the conclusion. These new phenomenon include a transformation to product and service convergence model, cyber sovereignty dilemma, privacy and information security threats, and various others. Also, there is a gradual transformation from government-oriented administrative approach to a new governance model that strengthens the role of NGO. And, e-government must work together to realize this new governance ideology. New e-government must be transformed where government and citizens can implement and manage e-government together. Therefore, expanding applications of Public Key Infrastructure (PKI) technologies, promotion of e-Democracy, and improvement of user interface to improve usability must be emphasized.

New Labour's Joined-Up Government and Social Service Reform (신노동당의 연계정부(joined-up government)와 사회서비스 개혁)

  • Lim, Sang Hun
    • 한국사회정책
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    • v.25 no.3
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    • pp.131-150
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    • 2018
  • As policy areas are widened and more complicated, policy coordination becomes a challenge to the public administration. New Labour's promotion of the joined-up government was a holistic attempt to redress the fragmentation of the government in social policy. It promoted the joined-up activities by setting up joining-up units and agencies at the core of the government, the Prime-Minister's Office and the Cabinet office, and between the public, private and voluntary sectors. The joined-up government was criticised as being hierarchical and fragmented, and as confusing the line of accountability. Policy coordination has growing importance in Korea, and the experiences of the joined-up government will have implications on more coordinated promotion of social policy.