• 한국IT서비스학회지
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• 제13권2호
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• pp.55-69
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• 2014

As Korea's global IT sourcing is sluggish and supply of qualified IT personnel does not meet the demand, IT developers currently do not worry about their job security. The sluggish global sourcing is attributed to the lack of system design and analysis skills as well as lack of communication skills of IT personnel. Most of big Korean IT service firms operate in captive market. This is also attributed to the cause of the sluggish global sourcing. Some IT managers, especially in global IT service firms, concerned about the negative long term effect of the sluggish global sourcing on competitiveness and human infra capability of Korea's IT service industry. Managers in IT service firms expect skill requirement changes in the future when global sourcing becomes active. The skills and knowledge that they wish to retain in-house is business knowledge, system analysis and design knowledge, customer relation management skills, project management skills and industry knowledge. The jobs with the above knowledge usually involve customers.

• 디지털융복합연구
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• 제17권2호
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• pp.91-100
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• 2019

본 연구의 목적은 글로벌 비즈니스 커뮤니케이션 역량 배양을 위한 교육과정을 개발할 때 교육내용 선정을 위한 기초자료를 제공함을 목적으로 한다. 이를 위해 우선적으로 글로벌 역량의 하위요소에 대한 기존 연구를 검토하여 하위 역량요소를 수정, 보완하여 글로벌 비즈니스 커뮤니케이션 역량의 하위요소를 선정하였다. 선정된 글로벌 비즈니스 커뮤니케이션 역량의 하위요소의 중요도에 대해 20개 기업체 근무자 148명을 대상으로 인식 조사를 실시하였다. 그 결과 언어 능력인 영어 이메일 작성, 영어 자료 및 문서 읽고 이해, 전화영어, 비즈니스 영어회화, 사회언어적 능력인 타문화에 대한 이해, 전략적 능력인 커뮤니케이션 스킬, 글로벌 비즈니스 이해 능력인 비즈니스 지식이 비교적 높은 중요도를 보였다. 따라서 글로벌 비즈니스 커뮤니케이션 역량 배양을 위한 교육내용을 선정할 때 우선적으로 이들 요소를 포함시키는 것이 바람직하다는 결론을 내렸다.

• 대한방사선기술학회지:방사선기술과학
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• 제38권3호
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• pp.287-294
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• 2015

직업구조가 빠르게 변화하는 상황에서 기업들은 기초직업능력의 중요성을 더욱더 강조하고 있다. 이에 본 연구는 S대학교 재학생의 기초직업능력 수준을 파악하여, 기초자료를 제시하고자 하였다. 수집된 자료는 T-test 및 일원 분산분석(Oneway ANOVA)을 실시하였다. 연구결과 기초직업능력 일곱 개 영역에 있어 전반적으로 보통이상의 수준을 가지고 있는 것으로 조사되었다. 이 중 의사소통능력 중 읽기와 쓰기 능력이 가장 낮게 나타났으며, 그 다음이 조직이해능력 중 글로벌 문화를 이해하며 외국어를 활용할 수 있는 능력, 수리능력 순으로 나타났다. 반면에 대인관계능력이 가장 높은 수준으로 나타났다. 이는 앞으로 병원 근무에 있어서 환자 및 구성원들과 대인관계를 잘 형성할 수 있을 것으로 생각된다. 또한 의사소통능력 중 읽기와 쓰기 능력, 수리능력, 조직이해능력 중 글로벌 문화를 이해하며 외국어를 활용할 수 있는 능력이 학년 간에 통계적으로 유의한 차이가 있는 것으로 나타났다(P<0.01). 본 연구는 S대학교 방사선과 재학생을 대상으로 기초직업능력 수준을 파악하였기 때문에 연구결과를 전체 대학교 재학생 및 모든 학과에 대해 일반화하는데 다소 한계가 있을 수 있다. 이상의 결과를 토대로, 학생들이 의사소통능력, 수리능력, 조직이해능력, 자기관리능력 등을 향상시킬 수 있도록 전공 교육과정과 연계하여 지도하여야 할 것이다. 따라서, 우수한 직업기초능력을 갖춘 인재를 양성하기 위해 학과의 특성과 학생들의 특성을 잘 고려하여 학년별 및 학생 수준별로 진행될 수 있는 다양한 프로그램 활용 및 산업체와 잘 연계된 맞춤형 교육이 필요할 것으로 생각된다.

• 공학교육연구
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• 제17권4호
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• pp.54-57
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• 2014

This paper investigated the influence of foreign words, otherwise known as loan words, on global communication abilities of university students from two non English-speaking countries: Korea and Japan. To survey the understanding and usage of foreign words which are from English language and used frequently in daily conversation, questionnaires were administered to Korean and Japanese university students majoring in engineering who shared similar linguistic backgrounds. The results were analyzed from global communication viewpoint. Based on the results, methods for improving global communication skills in engineering education were proposed.

• 한국조리학회지
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• 제14권2호
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• pp.73-85
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• 2008

This study is based on an empirical study on consequences of emotions and emotional labor in the food-service industry. It analyzed the effect of emotional labor on emotions of emotional laborers and the effect of emotional labor on communication skills. Data used for analysis were collected through the questionnaire surveyed on the various samples including employees of family restaurants, Korean restaurants, Chinese restaurants, Japanese restaurants, etc. The result of data analysis indicated that only the efforts for emotional expressions among the factors influenced affirmative emotion(P-value=0.042). It also showed that the factor of the efforts for emotional expressions by researchers had a positive effect on both language communication skills and non-language communication skills(P-value=0.000). This study was valuable in the aspect that emotions and communication skills were first selected as dependent variables of emotional labor and it verified causality between emotional labor and these variables. However, it also has some limitations that its sample size was small and it depended on convenience sampling.

• 한국의류산업학회지
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• 제17권5호
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• pp.754-769
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• 2015

Global sourcing refers to activities performed to acquire materials, finished products and apparel production all around the world. The purposes of the study were to examine basic job requirements and primary skills of sales team and supporting team in global sourcing companies, to investigate educational programs provided by the companies or other educational institutions, and to examine courses to be newly established in the curriculum of clothing and textile majors. The results of the study found that the ability to use English and communication skills were important to perform their tasks (sales and supporting teams). The results revealed that fabric and textile, sewing, and apparel production process were the most frequently taken educational programs provided by global sourcing companies and English classes were the most frequently taken educational programs in the other educational institutions. The results also found that the clothing and textile curriculum need to add classes that help sales and supporting teams perform global sourcing tasks, such as fashion practical English, fabric and textile, apparel production processes, textile and apparel trades, fiber and fabric testing, and presentation skills. The study suggested educational directions for developing curriculum contents of clothing and textiles and cultivating professionals in the global sourcing industries.

• 무역상무연구
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• 제47권
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• pp.403-428
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• 2010

Our country's sustainable trade growth fundamentally depends on the supply of excellent labors called global trade expert. He or she is required several knowledge and skills not only trade, marketing, information technology, foreign languages but also global mind. Universities have to supply excellent global trade expert to companies according to needs and wants. The object of this paper is to propose some ideas for training of global trade expert of Korea university under global trade environment. First, global companies prefer labors who have not only some skills about specialty and communication skill but also personality on passion, creativity, leadership and so on. Second, The university's curriculum needs to improved in terms of "convergence" and "specialty". In nature, trade major treats lots of subjects such as trade, business adminstration, economics, international law, international commerce, logistics, marketing, etc to catch up changing global business circumstances and companies' needs. Therefore convergence of adjacent field is very important in study and training. Finally, Universities need to use field-specialist to supplement of trade working experience as instructors and practitioners. The concept of convergence and specialty is not separated but harmonious each other.

• 임상간호연구
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• 제28권1호
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• pp.34-44
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• 2022

Purpose: The purpose of this study was to examine the level of Person-centered Critical Care Nursing (PCCN) and the factors influencing PCCN for nurses in Intensive Care Units (ICU). Methods: This study was designed by cross-sectional descriptive correlational study. The participants included 147 ICU nurses in two general hospitals in Seoul, Korea. Demographic characteristics, PCCN, communication skills, professionalism, and work environment were measured. The collected data were analyzed using descriptive statistical analysis, independent t-test, One-way ANOVA, Pearson's correlation coefficient, and stepwise multiple linear regression with the SPSS/Win 25.0 program. Results: The average age of the participants was 29.6±4.7 years and the mean work experience in the ICU was 4.67±3.52 years. The level of PCCN was 3.70±0.41, which was moderate to high, and it significantly showed a positive correlation with therapeutic communication skills (r=.66, p<.001), global interpersonal communication competence (r=.42, p<.001), professionalism (r=.38, p<.001), and work environment (r=.16, p=.048). The factors influencing PCCN were identified as therapeutic communication skill and global interpersonal communication competence (Adj R²=.45, p<.001). Conclusion: The findings of this study were confirmed that the strategies to promote PCCN are necessary to enhance therapeutic communication skill and global interpersonal communication competence. In addition, they may be particularly meaningful in providing basic data for nursing education and future intervention development research to promote PCCN for the ICU nurses. For improving PCCN for healthcare providers in ICU, further studies should be conducted to develop education and intervention programs.

• International Journal of Internet, Broadcasting and Communication
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• 제12권1호
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• pp.1-6
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• 2020

In this paper, we propose a new program for university student's IT leadership renovation. Automation and Artificial Intelligence(AI) are changing the nature of work. According to MGI report, they will change the skills needed in the workforce. Leadership is one of the skills needed more of in the future at workplace including IT industry. Leadership could be defined as having 5 level leadership. According to the 5 level leadership, a program was formulated to renovate university student's self-leadership, teamwork, team leadership and finally global leadership. We named the program as Stepping-Stone Platform for Student's IT Leadership Renovation(SSP-SLR). Each level of four stepping stones consists of one semester. Student can raise their leadership skills by the program step by step. Various instruction learning methodologies are adopted to the program, including Flipped learning which has been proved effective in many ways in the field of education recently.

• 한국보건간호학회지
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• 제30권2호
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• pp.274-287
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• 2016

Purpose: The purpose of this study was to examine the effects of Motivational Interviewing(MI) training program on communication skill and self-efficacy of home visiting nurses(HVNs). Methods: This study has a mixed-methods design that includes a one-group pre-post test study and focus group interviews(N=23). From April 16th to June 11th in 2014, total six two-hour sessions of MI training program were provided to the participants. The quantitative outcomes were collected using Global Interpersonal Communication Competence Scale(GICC-15) and Self-efficacy Scale, and the qualitative data were obtained by 5 focus group interviews. Group pre-post changes were evaluated by paired t-tests and the qualitative data were analyzed by content analysis method. Results: MI training program led to significant enhancement in communication skills(Z=-3.62, p<.001) and self-efficacy(Z=-3.67, p<.001). The qualitative study revealed that the participants had positive experiences to express empathy, support self-efficacy, and respect autonomy for their clients applying reflective-listening and affirmation skill. Conclusion: The HVNs who participated in the MI training program showed improved communication skills and self-efficacy in the quantitative and qualitative studies. A randomized clinical trial is needed to confirm the value of MI training program for HVNs.