• 한국융합학회논문지
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• 제12권5호
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• pp.157-166
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• 2021

중국 중산계급이 궐기하는 배경 하에 차고 저장 서비스가 고급 지역사회에서 사용자 체험을 제고시키는 중요한 구성 부분으로 되었다. 본 연구는 중국 썅수만을 예시로 들며, 보관 서비스의 지속적인 발전을 위한 새로운 보관 서비스 시스템에 대해 소개하고자 한다. 연구 목적에 달성하기 위해 모델하우스 방문, 사용자 심층 인터뷰 조사와 사용자 여정도로 고객의 핵심 니즈를 파악하여 맞춤형 서비스 프로세스를 구축하였다. 최종 분석 결과를 보자면 해당 보관 서비스 시스템은 공간을 늘렸을 뿐만 아니라 고객 만족도도 높였다. 따라서 본고는 기타 건설회사에 이론적 서포트와 개리지 서비스의 실제 사례를 제공하며 커뮤니티의 서비스 시스템 성능을 대폭 개선할 수 있다.

• 한국실내디자인학회논문집
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• 제27권1호
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• pp.58-67
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• 2018

This study aims to analyze the cases of storage space outside housing unit and propose the activation plan. The issue of storage in residential complex has continued to be reported. This is more salient due to the recent preference trend for small houses, the constant increase of living goods and the limitation of the available space inside housing unit. Although more apartment houses are trying to have individual storage in the exterior space to address these issues, there is still a paucity of the related studies and more studies are required. In this study, we conducted on-site investigation and user interview of each case to propose active usage of the storage space outside housing unit. Result of this study shows that the most crucial factor to improve is 'accessibility' in order to activate the storage space. Storage room should be located close to each household or the individual parking space. The second factor is the size and the structure of the storage room. The sufficient space for keeping and taking large objects out are required. The front of the storage room should have a clogged structure to insure privacy. The third is the provision of suitable support programs such as the system that occupants can check remotely what items are in their storage rooms, garage sale, laundry service, auto cleaning system and rental program. Those programs are required for efficient management and activation of space. Another requirement is to improve environmental factors which include maintenance of optimal temperature and humidity, automatic ventilation system, control of individual lights, and security enhancement. Based on the results of the survey, we provide basic data which can be used for practical space planning to activate exterior storage space of the housing unit. Further surveys are required to develop this study by obtaining more data for generalization.