• Journal of the Korean Society of Clothing and Textiles
• /
• v.30 no.7 s.155
• /
• pp.1116-1125
• /
• 2006

This study investigated consumer satisfaction and dissatisfaction experiences in post-purchase product return process. As an exploratory research the study collected qualitative data of subjective consumer experiences using an open-ended questionnaire and identified and classified themes and patterns of satisfaction and dissatisfaction experiences. A total of 113 cases were categorized into satisfied experiences, unsatisfied experiences, and neutral experiences. Further, satisfied experiences were sub-categorized into kind sales associates, quick and easy return process, and services higher than expected based on sources of satisfaction in the return process while unsatisfied experiences were sub-classified into rejection of return, attitude of sales associates, and hassle of return process. In-store adaptive behaviors and intentions on future behaviors were also observed. The results indicated that service quality in the post-purchase service encounter and consumer expectation were important in determining satisfaction and dissatisfaction in the return process. Insights for research questions were proposed.

• Korean Institute of Interior Design Journal
• /
• no.13
• /
• pp.249-256
• /
• 1997

The need of Home-Office is increasing according to the technology and communication system being developed. It is necessary to develop space program and home furniture design for Home-Office. The purpose of this study was to investigate sjpace condition for Home-Office and Home-Office furniture, and to examine preference and opinion on Home-Office. The results this study can be summarized as follows: 1) An isolated space such as a study was the most preferred for Home-Office. The proper size of Home-Office space in residential interior was over 3.3m$\times$3m. 2) The system furniture which is enable to store OA system, and to have efficient work space was preferred. 3) The preferred color of system furniture was natural wood tone, and the most preferred color of chair was blue. 4) It was assumed that the possibility of Home-Office is increased in the new future.

• Journal of Broadcast Engineering
• /
• v.24 no.7
• /
• pp.1228-1236
• /
• 2019

Recently, media platforms such as YouTube and Twitch provide services that can generate personal revenue by utilizing media content produced by individuals. In this regard, interest in the copyright of media content is increasing. In particular, in the case of an audio source, competition for securing audio source copyright is fierce because it is an essential element for almost all media content production. In this paper, we propose a method to store the audio source and its signature using a blockchain and distributed storage system to verify the copyright of music content. To identify the possibility of extracting the audio signature of the audio source and to include it as blockchain transaction data, we implement the audio source and its signature file upload system based on the proposed scheme. In addition, we show the effectiveness of the proposed method through experiments on uploading and retrieving audio files and identify future improvements.

• Spatial Information Research
• /
• v.21 no.1
• /
• pp.1-13
• /
• 2013

This paper describes a GIS framework for geo-semantic information retrieval in mobile computing environments. We built geographic ontologies of POI (point of interest) and weather information for use in the combination of semantic, spatial, and temporal functions in a fully integrated database. We also implemented a geo-semantic app for Android-based smartphones that can extract more appropriate POIs in terms of user contexts and geographic ontologies and can visualize the POIs using Google Maps API (application programming interface). The feasibility tests showed our geo-semantic app can provide pertinent POI information according to mobile user contexts such as location, time, schedule, and weather. We can discover a baking CVS (convenience store) in the test of bakery search and can find out a drive-in theater for a not rainy day, which are good examples of the geo-semantic query using semantic, spatial, and temporal functions. As future work, we should need ontology-based inference systems and the LOD (linked open data) of various ontologies for more advanced sharing of geographic knowledge.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
• /
• 2010.10a
• /
• pp.629-630
• /
• 2010

Radio frequency identification (RFID) tags are cheap, simple devices that can store unique identification information and perform simple computation to keep better inventory of packages. Because of this, they are intended to replace the barcodes for supply chain management in the near future. However, unlike barcodes, these tags have a longer range in which they are allowed to be scanned, subjecting them to unauthorized scanning by malicious readers and to various attacks. Therefore, a security protocol for RFID tags is needed to ensure privacy and authentication between each tag and their reader. In order to accomplish this, in this paper, we proposed a lightweight privacy and authentication protocol for passive RFID tags.

• Journal of Industrial Technology
• /
• v.30 no.B
• /
• pp.41-47
• /
• 2010

Recently, the introduction of iPhone forced Korea to open its mobile market worldwide. The success of iPhone s open and cooperative code and the transition to the software-oriented paradigm also forces Korean mobile industry to greatly change according to the new trend for mobile market. Therefore, in this paper, to cope with such challenges, we investigate the effect of iPhone and then estimate its future prospect. Specifically, we focus on the effect on domestic mobile market, domestic software industry and individual's mobile life.

• Journal of the Korean Home Economics Association
• /
• v.44 no.2 s.216
• /
• pp.153-161
• /
• 2006

The purpose of this study was 1) to examine the current situation of traditional fashion markets, 2) to compare the perceptions toward remodeling traditional retail markets between retail merchants and consumers, and 3) to provide the new remodeling renovation of traditional fashion retail markets. The study subjects comprised 127 merchants and 128 consumers. Both the merchants and consumers tended to have a negative perception of future fashion traditional markets. Consumers tended to have a higher perception of fashion store service, such as A/S and salesperson's service, than merchants. In addition, there were significant differences in perceptions toward remodeling renovation of traditional markets between retail merchants and consumers. Based on these results, a fashion marketing strategy regarding digital network is suggested.

• Journal of Korean Medical classics
• /
• v.19 no.1 s.32
• /
• pp.155-167
• /
• 2006

From th Study on A Study on the Thesaurus of Korean medical information for developing search engine, the conclusion is as follow. Knowledge based information system consists of concepts, facts and relation. The final goal of developing the Knowledge based information system is to select, store and control the knowledge and information of Oriental Medicine. Considering limitation of organizing the knowledge system, it is difficult to realize complete basic system and application method. In order to work, it is necessary to combine experts in each part, for example Domain experts, Information and Knowledge engineer. Through the development of knowledge based information system, we can construct EMR(Electronic Medical Record) system in the near future, and it is possible to make semi-expert system. To make Knowledge based information system, we need to establish standards of information that make the distribution of Knowledge and information easily.

• Journal of the Korean Society of Costume
• /
• v.57 no.4 s.113
• /
• pp.95-109
• /
• 2007

After defining the determining factor of an attitude on clothing web-site as cognitive responses and affective responses, this study was to investigate how it affects against web-site attitude, brand attitude and purchase intention. To accomplish research subject, this study had an analysis on web-site attitude, brand attitude and purchase intention after selecting 3 department stores having mega fashion malls which run web-sites. Aad(Attitude toward an advertisement) was defined as cognitive responses and affective responses. This research analyzed it by multiple regression analysis after collecting a date from 265 customers who use 3 department stores selected The findings are as follows. First, Aad had a significance impact on web-site attitude across the department stores. Second, Aad had a significance impact on brand attitude across the department stores. Third, Aad had a significance impact on purchase intentions across the department stores. At the end of this paper, discussion, managerial implications, limitations, and future research directions were suggested.

• Proceedings of the KAIS Fall Conference
• /
• 2009.05a
• /
• pp.499-502
• /
• 2009

유비쿼터스 시대에서 요구하는 가장 핵심적인 요소기술 즉 인프라이다. 최근의 유통산업에서 크게 부각되고 있는 것은 지능형 매장운영과 Future Store(미래형 매장)이다. 이러한 매장의 지능화는 RFID 및 USN 등의 기술을 활용하여 적용되어 지고 있으며 또는 이로 인한 업무 프로세스의 개선을 통한 효율적인 매장운영과 고객의 쇼핑의 편리성을 제공하기 위한 서비스 개발에 초점이 맞춰져 있다. 본 논문에서는 효율적인 고객서비스를 위한 기본적인 인프라를 구축하고 고객의 참여를 통한 매장 운영의 간소화를 통하여 운영인력의 절감과 Picking 및 배달의 활성화를 통한 매장을 직접 방문하는 고객수의 감소로 인한 운영비용 감소효과와 지능형 시스템으로 인한 잉여 인력 및 비용을 고객서비스에 집중 가능하도록 하였다.