• 제목/요약/키워드: Food and beverage industry

검색결과 236건 처리시간 0.027초

패밀리 레스토랑의 서비스 품질에 관한 연구 (A Study on the Service Quality in Family Restaurant)

  • 김도영;노영만
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제14권2호
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    • pp.17-22
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    • 2003
  • Although researchers have, during the past decade, become increasingly interested in customer satisfaction customer reaction, and service quality issues, very little of research has devoted to the family restaurant. Family restaurant industry is among the fastest growing sectors of the tourism market. This paper discusses the importance of the family restaurant product and service quality, and presents the relationship among service quality, customer satisfaction, and customer reaction. The literature supports the value of family restaurant's service quality and relation between service quality and customer reaction. Exploratory study examined customer's satisfaction with service quality components and customer's reaction with satisfaction. The survey was conducted in four phases; service quality, customer reaction(satisfaction, repurchase intention, and word of mouth), restaurant information, general profile of customer. The results of the study show that service quality(product's quality, physical character) provided family restaurant customer with the overall satisfaction, and service quality affected on customer reaction(repurchase intention, positive word of mouth). Also overall satisfaction affected on repurchase intention and positive word of mouth.

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호텔기업의 재무비율과 수익성간의 관계 (An Analysis of Financial Ration for the Profitability in the Hotel Industry)

  • 박태수;이상건
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제15권1호
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    • pp.81-97
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    • 2004
  • The purpose of this study is to suggest management information through the analysis of relationships between financial characteristics and financial performance to the owners and managers of super deluxe hotels in Korea. The data of super deluxe hotels were collected by the electronic F/S announcement system. Forty-two hotels, which have financial statements for the previous three consecutive years were chosen as the sample of analysis. Return on total assets and times interest earned, asset turnover, current ratio of the super deluxe hotels are correlated. Return on total assets and asset turnover, sales growth rate, times interest earned are also correlated. And productivity and asset turnover of chain hotels are correlated. Based on this study, it can be concluded that chain hotels are maily correlated with growth ratio and activity ratio. Otherwise non-chain hotels are mainly correlated with current ratio and safety ratio.

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관능 평가 및 반응 표면 분석에 의한 삼백초와 둥굴레 가미 어성초 음료의 제조 조건 최적화 (Optimization of Preparation Conditions of Houttuynia cordata Beverage Containing Saururus chinensis and Polygonatum odoratum by Sensory Evaluation and Response Surface Methodology)

  • 성숙경;장경호;정경희;김애정
    • 동아시아식생활학회지
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    • 제18권6호
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    • pp.1072-1080
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    • 2008
  • The optimization of the addition ratios of Houttuynia cordata, Saururus chinensis, and Polygonatum odoratum var. pluriflorum hot water extract to Houttuynia cordata beverage was evaluated by applying response surface methodology. The quality characteristics of a selected best product were investigated. Sweet, savory, and fishy taste, and overall acceptability were optimized by response surface methodology using a central composite design. The concentration of effect of Houttuynia cordata, Saururus chinensis, and Polygonatum odoratum var. pluriflorum hot water extract was modeled using an equation. Hot water extracts of Houttuynia cordata ($1.75{\sim}1.89%$), Saururus chinensis ($1.03{\sim}1.04%$), and Polygonatum odoratum var. pluriflorum ($2.17{\sim}2.31%$) represented the optimal concentration conditions to obtain the best taste. The physical and chemical characteristics of the beverage manufactured at optimized conditions were pH 4.18, soluble solids 0.41 $^{\circ}Brix$, total acidity 0.21%, color value ($L^*$ value 40.08, $a^*$ value 4.53, and $b^*$ value 10.69), total polyphenol 54.63 mg/L, and electron donating ability 26.98%.

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국제 관광호텔 총지배인들의 경영환경인지와 전략경영 과정에 대한 한일국가간의 교차연구 (International Tourism Hotel General Managers` Perceived Environmental Uncertainty and Their Strategic Management Processes : A Cross-Country Study of Korea and Japan)

  • Choi, Jeong-Gil
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제12권1호
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    • pp.111-122
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    • 2001
  • This study analyzed the relationships among perceptions of uncertainty, environmental characteristics and strategy maker\`s actual decision such as resource allocation in different organizational subunits by focusing on the hotel general managers in two different countries Korea and Japan. The results show that managerial perceptions of the environment would vary across organizations within an industry but it was surprising to fad that managerial perceptions did not vary more substantially across countries. General managers in both countries perceived government regulator\`s actions to be the most uncertain environmental factor. Hotels in Japan were more geared toward external effectiveness than were hotels in Korea. The findings of this study also suggest that when the organization faces high environmental uncertainty, it places greater emphasis on extemally oriented functions such as market research and product development.

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한국 특급호텔의 고객만족지수 연구 (A Study on The Effective Efforts to Recover Unsatisfied Restaurant Customers An Empirical Study of the Measurement of the Customer Satisfaction in Hotel Industry In Korea)

  • 나영선
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제15권2호
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    • pp.99-122
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    • 2004
  • The purposes of this study and to develop the model to prove the structural relationship between service orientation and customer satisfaction, to find out the mediation variables between them, to survey and analyze their roles empirically, and to prove the probability of applying the strategic frame to all hotels in Korea. For these purposes, the author developed a structural model which consists of six variables. The data were collected from 7 hotels and analyzed with AMOS program. The findings can be summarized ad follows : First, the higher customer expectation, the lower customer satisfaction. Second, the higher customer expectation, the higher customer perceived quality. Third, the higher customer perceived qualify, the higher customer satisfaction. Fourth, the higher customer perceived quality, the higher customer perceived value. Sixth, the higher customer satisfaction, the lower customer complaint. Seventh, the higher customer satisfaction, the higher customer loyalty.

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Effect of Antioxidant Addition on Milk Beverage Supplemented with Coffee and Shelf-life Prediction

  • Kim, Gur-Yoo;Lee, Jaehak;Lim, Seungtae;Kang, Hyojin;Ahn, Sung-Il;Jhoo, Jin-Woo;Ra, Chang-Six
    • 한국축산식품학회지
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    • 제39권6호
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    • pp.903-917
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    • 2019
  • This study aimed to extend the shelf-life of coffee-containing milk beverage by adding Theobroma cacao (cacao nibs) extract. To prepare the beverage sample containing cacao nibs extract, 0.8% cacao nibs hydrothermal extract was aseptically injected. Qualitative changes in the beverage samples, including antioxidant effect, peroxide value (POV), caffeine content, and sensory parameters were monitored regularly during storage at 10℃, 20℃, and 30℃ for 4 wk. The inclusion of cacao nibs extract produced higher antioxidant activity compared to the control. As the storage temperature increased, the POV of all samples increased. Samples with cacao nibs extract generally displayed lower POV than the control. The caffeine content of all samples tended to decrease during storage, with the decrease accentuated by higher storage temperatures. In the shelf-life prediction using the Arrhenius model, the kinetic regressions of the cacao nibs extract-added sample and control were YPOV=1.2212X-2.1141 (r2=0.9713) and YPOV=1.8075X-2.0189 (r2=0.9883), respectively. Finally, the predicted shelf-life of cacao nibs-added group and control to reach the quality limit (20 meq/kg POV) were approximately 18.11 and 12.18 wk, respectively. The results collectively indicate that the addition of cacao nibs extract extends the shelf-life of the coffee-containing milk beverage and heightened the antioxidant effect.

호텔 식음료업장의 구조조정에 관한 연구 - A호텔의 식욤료업장을 중심으로 - (Application of new management solutions in Food & Beverage Divisions of the A hotel)

  • 박정화
    • 한국조리학회지
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    • 제4권
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    • pp.481-499
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    • 1998
  • In the present situation of national economy crisis, known as IMF, the hotel and tourist industry are undergoing financial difficulties. Particularly the hotel food and beverage business has experienced a significant reduction in sales. The results of the case study of the wheat noodle restaurant of the A hotel prompt for a change in business style and management. After researching menu, business records and other factors, it was recommended to open a new korean style restaurant in place of the current one. It was also recommended to include noodle dishes into menu in order to keep old customers. Besides, these changes, considering the fact that the noodle restaurant typically has a peak hour at lunch time, and the Korea one at dinner, will be quite practically useful in proper personal management in the service aspect.

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오미자첨가 양파 발효 음료의 향미 특성 (Flavor Characteristics of Omija (Schisandra chinensis Baillion) Added Onion Fermented Beverage)

  • 정은정
    • 한국산업융합학회 논문집
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    • 제26권3호
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    • pp.371-380
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    • 2023
  • 본 연구는 오미자첨가 양파발효 음료의 휘발성 향기 성분을 분석하여 양파발효 음료 개발의 산업화를 위한 자료를 제시하고자 하였다. 오미자첨가 양파발효 음료의 휘발성 향기성분 분석 결과 테르펜 유도체 화합물류 4종, 에스테르류 9종, 방향족 화합물류 5종, 알코올류 6종, 케톤류 7종, 알데하이드류 3종, 산류 11종, 함황화합물류 1종, 퓨란류 8종, 기타 1종 등 총 55종의 화합물이 동정 되었다. 전체적인 향기 성분의 함량은 산류가 37.8%, 퓨란류 29.0%로 높은 함량으로 나타났다. 산류 화합물에서는 양파의 초산발효를 통해 획득된 acetic acid 및 octanoic acid의 함량이 높게 나타났다. 퓨란류에서는 사과 농축액과 황설탕에서 기인된 woody향의 furfural 및 캐러맬 향의 5-(hydroxymethyl)furfural이 높게 나타났다. 또한 발효음료의 양파향에 영향을 줄 것으로 판단되는 2,5-dimethyl thiophene 함황화합물이 검출되었다.

The High-throughput Solid-Phase Extraction in the Field of Synthetic Biology: Applications for the Food Industry and Food Managements

  • Hyeri SEONG;Min-Kyu KWAK
    • 식품보건융합연구
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    • 제10권3호
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    • pp.19-22
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    • 2024
  • The field of synthetic biology has emerged in response to the ongoing progress in the life sciences. Advances have been made in medicine, farming, eating, making materials, and more. Synthetic biology is the exploration of using living organisms to create new organisms. By manipulating specific genes to express targeted proteins, proteins can be created that are both productive and cost-effective. Solid-phase extraction (SPE) and liquid-liquid extraction (LLE) are employed for protein separation during the production process involving microorganisms. This study centers on Scanning Probe Microscopy (SPM) to showcase its utility in the food industry and food management. SPE is predominantly utilized as a pretreatment method to eliminate impurities from samples. In comparison to LLE, this method presents benefits such as decreased time and labor requirements, streamlined solvent extraction, automation capabilities, and compatibility with various other analytical instruments. Anion exchange chromatography (AEC) utilizes a similar methodology. Pharmaceutical companies utilize these technologies to improve the purity of biopharmaceuticals, thereby guaranteeing their quality. Used in the food and beverage industry to test chemical properties of raw materials and finished products. This exemplifies the potential of these technologies to enhance industrial development and broaden the scope of applications in synthetic biology.

기능성 음료의 유통기간 예측 (The Prediction of Self-life on Functional Beverage)

  • 이기동;김정옥;김민선;이강표
    • 한국식품저장유통학회지
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    • 제13권2호
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    • pp.154-160
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    • 2006
  • 기능성 음료(CJ(주) 팻다운)의 유통기간을 설정하기 위해 12주 동안 저장하면서 이화학적 및 관능적 특성을 조사하였다. 진공도, 당도, pH 및 산도는 저장기간 동안 거의 변화를 나타내지 않았으며, 총균 또한 검출되지 않아 저장기간 동안 미생물학적으로도 안전한 것으로 나타났다. 관능검사의 전반적인 기호도와 이화학적 특성을 회귀분석한 결과 색도의 b (yellowness)값이 0.9504으로 가장 높은 상관계수를 나타내어 b값을 기능성 음료의 품질지표로 설정하였다. b값은 0차 반응식을 따르는 것으로 나타났으며, 각 온도별 반응상수를 이용하여 $Q_{10}$값을 구하여 유통기간을 산정한 결과 $20^{\circ}C$에서 73.89주, $30^{\circ}C$에서 34.21주, $40^{\circ}C$에서 13.21주로 나타났다. Arrhenius 식을 이용하여 계산된 활성화에너지 15.87 kcal/mol을 이용하여 실험하지 않은 온도, 즉 우리나라의 연평균 기온 $10{\sim}16^{\circ}C$에서의 저장기간을 구한 결과 $107.88{\sim}193.59$주로써 기능성 음료는 상온에서 2년간의 유통이 가능한 것으로 나타났다.