• Journal of the Korean Society for Aviation and Aeronautics
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• v.27 no.3
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• pp.82-89
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• 2019

There are many ways to identify airline's perception of the safety program and safety culture. In particular, various studies are under way to measure airline safety culture and safety awareness of airline employees. Often, survey methods are used a lot, but there is a limit to understanding the complex and diverse aviation culture through surveys alone. Nevertheless, the Air Safety Management System (SMS) of the International Civil Aviation Organization (ICAO) emphasizes the importance of safety surveys as a means of ensuring awareness of safety culture. The safety surveys is effective in identifying and providing awareness of the relationship between employees and the Air Safety Program (SMS, Safety Management and Safety Culture aspects). In this study, we conducted a survey of Z Airlines flight attendants and cabin crew to compare their perception of safety programs and culture, and based on this survey, we would like to compare and analyze simple safety culture measurements and safety awareness.

• Journal of the Korean Society of Costume
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• v.66 no.6
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• pp.122-134
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• 2016

With the advent of the new political regime of Jong Un Kim, North Korea is undergoing many changes, with its main motivation being economic growth. This study aims to identify the changes in clothing in North Korea under the new political climate. The research conducted a review on literature and empirical study. For literature review, books and papers from studies related to North Korea have been reviewed. For the empirical part, interviews with diverse class of North Korean refugees including Hanawon, videos on TV, 1,100 pictures and related articles from newspapers and Internet have been collected. Through this analysis, the study found that subtle changes in North Korean fashion started prior to the Jong Un Kim's regime, but has become full-blown since Kim's assumption of power. This proves that the country is not yet independent from its political situation. The results are as follows: First, the appearance of Ri Sol-ju has liberalized the fashion concept of North Korean women, and the popularity of her trademark style has actually contributed to a more amicable image for Kim. Second, the "Hallyu" style has spread to North Korea through various channels, and has started new trends. Third, the diversification of fashion styles has been greatly accelerated in accordance with the expansion of market, resulting from the economic revitalization policy. Last of all, Jong Un Kim's direct orders concerning fashion have resulted in some significant changes. The sophisticated uniforms of flight attendants and the development of luxury cosmetics being prime examples. As studies on this subject are extremely rare, this research is significant to identify the changes on the clothing culture under Jong Un Kim's regime, and to present an expanded view, as the two countries work towards an united Korea.

• Journal of Environmental Health Sciences
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• v.46 no.1
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• pp.96-102
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• 2020

Objectives: This study identified factors impacting radiation knowledge among aircrew, who are affected by cosmic radiation exposure due to their occupational environment. Methods: In September 2019 we conducted an online survey of aircrew through a Google link. We evaluated the level of radiation knowledge using a ten-item (10 points) questionnaire. The following exploratory variables were evaluated in relationship with the level of radiation knowledge using univariable linear regression models: sex, age, duration of employment, position level, company, marriage, education level, personal/family history of disease, and the number of times acquiring information on radiation through various channels (internet searching, watching television, reading newspaper, conversation about radiation with aircrew/non-aircrew, in-house training). With a p of 0.2 in univariable models, we built a multivariable linear regression model using a stepwise selection method. Results: The average radiation knowledge score of the 356 respondents was 7.22. Univariable linear regression analysis showed that radiation knowledge of the aircrew was associated with their company, position level, age, and number of conversations with other aircrew members. Our multivariable model showed that the radiation knowledge level of aircrew decreased as they had more conversations about radiation with other aircrew members and as their age increased. Conclusions: Korean air crew showed a lower level of radiation knowledge as their age and the number of conversations with colleagues increased. The study suggests that more education is needed in order for aircrew to gain accurate radiation knowledge.

• The Journal of the Korea Contents Association
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• v.9 no.6
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• pp.370-378
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• 2009

This study researched on job-esteem of the students who are majoring in aviation operation services. Examining the differences in feelings of job-esteem on one's university and grade level, firstly, the result among universities indicated that the difference in positive value and social reputation factors but there's no difference in negative treatment and relative profit factors. secondly, the result indicated that there is a difference in feelings of job-esteem based on one's grade level in positive value, social reputation, and negative treatment except relative profit factors. Also, the result of this study on how variables of population statistics and satisfaction on the college major and self-esteem as flight attendants affect subordinate factors of job-esteem showed only variables of satisfaction on college major affected positive value, social reputation, negative treatment, relative profit factors.

• Journal of Advanced Navigation Technology
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• v.22 no.2
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• pp.96-104
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• 2018

NOTAM is an announcement that is distributed to flight attendants with status information related to aviation. ICAO, the International Civilian Aviation Organization, recommends that a NOTAM service be provided for the SBAS service in order to use the SBAS signal-based access procedure. To comply with ICAO recommendation, KASS must provide NOTAM service to all aircraft landing using SBAS signal in order to provide APV-I SoL service. Therefore, it is necessary to develop KASS NOTAM system to provide KASS NOTAM service. In this paper, we analyzed the regulations related to NOTAM in Korea and abroad and analyzed the present state of NOTAM service in Korea. Based on this, we propose a method of providing KASS NOTAM service. We analyzed the NOTAM system of WAAS in the US and EGNOS in Europe and analyzed the main functional requirements of the KASS NOTAM system.

• Asia Marketing Journal
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• v.20 no.3
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• pp.83-103
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• 2018

The purpose of this research is to investigate the effect of customer-contact employees support on service recovery efforts. Service companies should try to prevent the service failure situation from occurring, but it is realistic that the service failure occurs due to the characteristics of the service. Service recovery efforts of service providers are important because effective responses to service failures can enhance customer satisfaction despite service failures. Social support for customer-contact employees needs to improve service recovery efforts. Specifically, this study focuses on the mediation roles of job burnout and customer orientation in relationship between social support for customer-contact employees and service recovery efforts. Social exchange theory was used as the theoretical underpinning of the research model. Based on reciprocity principle, this paper suppose that support for customer-contact employees and service recovery effort are a kind of social exchange relationship. Social supports for customer-contact employees are categorized into internal and external organization. Internal organization is POS(perceived organizational support) and external organization is customer support. The research model was tested with the data gathered from the flight attendants whose emotional labor intensity was relatively high and the service failure frequently occurred. As a result of analysis, social supports for customer-contact employees classified into organizational support, supervisor support, and customer support are found to have differential impacts on job burnout and customer orientation. It has been found that job burnout of service providers is negatively affecting service recovery efforts. On the other hand, customer orientation of service providers has a positive influence on service recovery efforts. Based on the results of the analysis, we provide practical implications for effective service recovery efforts in service failure situations, and suggest the theoretical implications to explain the process of service recovery effort. Finally, limitations of the study and directions for future research are suggested.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.11
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• pp.8096-8105
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• 2015

The purpose of this research is to understand influence of personal turnover factors and work turnover factors on job satisfaction in career decision-making and to analyze the moderating effects of supervisor support in their relations. Meaningful difference between one group with high supervisor support and other group with low supervisor support is demonstrated in regard with a course; job burnout ${\rightarrow}$ job satisfaction, and work overload ${\rightarrow}$ job satisfaction. Hence from a perspective of the course of job burnout ${\rightarrow}$ job satisfaction and work overload ${\rightarrow}$ job satisfaction, it can be argued that a group with low supervisor support yields more influence. Also it is shown that conflicts on balancing between job and family do not have influence on job satisfaction for either group with high supervisor support or with low supervisor support. As the result of the research shows, it bears a quite significant meaning that career development/lack of opportunity out of personal turnover intentions disclose difference between these two groups with different levels of supervisor support. Especially, a group of flight attendants which females are consisted of a majority of employees would require that their supervisors have more emotional interactions with each employee, so as that better opportunity would be given to the employees. To this end, utmost efforts are needed that deep and genuine relations with a supervisor can be built up.

• Korean Journal of Cognitive Science
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• v.31 no.3
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• pp.77-102
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• 2020

Some progress has been made in the study of the category coherence effect, which states that the attributes of soldiers or nuns with similarities in dress and behavior, and easily distinguished from other categories, are likely to be generalized. However, few studies have examined the fundamental psychological mechanisms that underlie this category coherence effect, and this study aims to fill this gap. For this purpose, two experiments were conducted after selecting categories with high coherence (nuns, soldiers, and flight attendants) and those with low coherence (interpreters, wedding planners, and florists). In experiment 1, we observed that the members of a category were presumed to have certain reasons to prefer [property X] (presumption of reasons for preference), with this presumption becoming stronger when [property X] was observed repeatedly in high-coherence categories than in the case of low-coherence categories. Experiment 2 showed that for the high-coherence categories, the presumption of reasons for preference was stronger when [property X], rarely seen in everyday life (base rate of 30%), was observed, while the presumption of reasons for preference was weaker when [property Y] (base rate 70%), frequently seen in everyday life, was observed. In the low-coherence categories, the presumption of reasons for preference tended to be weak for both rare and frequent attributes. That is, there were significant effects of the two-way interaction between category coherence and base rate on the presumption of reasons for preference. This study has implications for psychological essentialism and stereotyping.