• Title/Summary/Keyword: Explanatory role

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The Effects of Customer Value and Customer Trust on Customer Retention: An Empirical Study in Indonesia

  • DEWOBROTO, Wiji;NIMRAN, Umar;ARIFIN, Zainul;YULIANTO, Edy
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.7
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    • pp.255-264
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    • 2021
  • The purpose of this study is to analyze the role of customer value and customer trust as a mediator of flexibility influence on customer retention. The study applies SEM tools with WarpPLS analysis and translates customer value and customer trust as mediation. This study was organized into three parts: exploratory research, descriptive research, and explanatory research. The quantitative approach in this study uses a survey method by taking samples from the population. This is a latent variable that is measured using a research instrument in the form of a questionnaire. The survey was conducted by distributing questionnaires to respondents. This research was conducted at PT. Nusa Prima Logistics Terminal Teluk Lamong by taking primary data, in the form of assessments or perceptions from respondents, so a survey was conducted by submitting a questionnaire directly to 194 respondents. Quantitative data analysis was performed using Structural Equation Modeling (SEM) to answer the research hypothesis. Flexibility is very influential in increasing customer retention so to develop customer retention, it is necessary to increase flexibility, customer value, and customer trust. The novelty in this research lies in identifying the role and position of customer value and customer trust as mediation that affect customer retention.

How Social Capital Mediates the Impact of Job Crafting on Job Performance: Evidence from Vietnamese Industrial Enterprises

  • TRAN, Toan Khanh Pham
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.7
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    • pp.647-655
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    • 2021
  • Job crafting refers to changes that individuals make in their work to achieve their preferences and needs. Contingent on the social exchange theory, the aim of this study is to explore the relationship between job crafting and job performance. In addition, the study examines the mediating effect of social capital in the relationship between job crafting and job performance. The data was collected from 387 employees in Vietnamese industrial enterprises through a questionnaire survey using both qualitative and quantitative methods. The information was then analyzed by explanatory factor analysis (EFA) confirmatory factor analysis (CFA) as well as structural equation modeling (SEM). The results show that all three dimensions of job crating positively affect job performance and that social capital plays a mediating role in that relationship. This study contributes to the field of human resources management, particularly job crafting, by examining different dimensions of job crafting that impacts job performance. Moreover, this is the first study to test the mediating role of social capital on the relationship between job crafting and job performance. These insights may help the organizational managers to encourage beneficial job crafting.

The Role of Corporate Social Responsibility on the Relationship between Financial Performance and Company Value

  • UTAMI, Elok Sri;HASAN, Muhamad
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.3
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    • pp.1249-1256
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    • 2021
  • This study investigates the company value determinant by observing the effect of financial performance and Corporate Social Responsibility (CSR) and its role in moderating performance achievement. The macro-economy variables such as inflation and interest rate are also used as the controlling variable. This research employs the sample of manufacturing companies of the food and beverage sub-sector listed on the Indonesia Stock Exchange. This study used panel data from 2013 to 2017, with the moderating regression analysis. The result shows that the profitability of the current or previous period affects the company's value. CSR and company size affect the company value at the next period shows that stock price, which reflects the investor's perception today, will be affected by the CSR, Size, and Return On Asset of the previous year. CSR also shows that it can be the substitute for profitability since a company that performs CSR is the one that has a good performance. The regression moderating model and the profitability of the previous period have a higher explanatory power than the higher R square value in explaining company value.

The Impact of Supervisory Communication Apprehension on Subordinates' Job Performance: An Empirical Study in Pakistan

  • ASAD, Muhammad;ZAFAR, Mueen Aizaz;SAJJAD, Aymen
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.2
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    • pp.437-448
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    • 2022
  • The impact of supervisory communication apprehension (SCA) on subordinates' job performance was investigated in this study. We also examined the impact of task-related uncertainty in mediating the relationship between SCA and subordinate work performance, as well as the role of information-seeking behavior in moderating the relationship between task-related uncertainty and subordinate job performance. A sample of subordinates and their supervisors from public and private sector enterprises in Pakistan were used in the study. The concept of communication apprehension is not limited to a single organization or industry, and the conditions suggest that apprehensive supervisors are likely to exist in different organizations and industries in Pakistan, including banks, telecommunications, and development sector organizations. Company directors and leaders of human resources departments were contacted to reach out to possible respondents. SmartPLS software was used to evaluate the data using a structural equation modeling technique which is commonly used in explanatory studies (Atta et al., 2021). We found evidence to support ideas predicting the association between SCA and subordinate job performance, as well as the mediating role of task-related ambiguity in the relationship. Furthermore, the findings show that information-seeking activity has a moderating effect on the link between task-related ambiguity and subordinate job performance. This is one of the first studies to look at major mediating and moderating mechanisms in the link between SCA and subordinate job performance.

Relationships among professional identity, role conflict and job satisfaction of nurses in emergency department(ED) (응급실 간호사의 전문직 정체성, 역할갈등 및 직무만족도의 관계)

  • Choi, Sung-In;Sung, Mi-Hae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.6
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    • pp.3725-3733
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    • 2014
  • The purpose of this study was to determine the relationships among professional identity, role conflict and job satisfaction of nurses in and emergency department and to verify the factors that influence the job satisfaction. The subjects were 120 nurses in the emergency department of 2 tertiary hospitals and 5 secondary hospitals located in B city from July 1, 2013 to July 31, 2013. The professional identity and role conflict, and the professional identity and job satisfaction showed positive correlations. The factors influencing the job satisfaction were found to be the professional identity and 'hoping to work at an emergency department in the future'. The full explanatory power of the model was 13.0%. Therefore, participating in a symposium and specialty enhancing training will be needed to enhance the specialty of emergency department nurses.

Factors Influencing Suicidal ideation among Korean University Students

  • Kim, Inhong;Park, Younghee
    • International journal of advanced smart convergence
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    • v.8 no.3
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    • pp.151-160
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    • 2019
  • Korea has the highest suicide rate among the OECD countries, and the suicide rate is highest among young adults in their 20s, most of whom are university students. Therefore, suicide among Korean university students is a public health issue that is of interest to us. The purpose of this study is to investigate the factors affecting the suicidal ideation of university students in Korea, and to use them as a basis to establish effective intervention for university suicide prevention through it. This was a cross-sectional descriptive study using convenience sampling method. The participants were 344 university students at universities in S and G cities. Data were collected with a structured questionnaire and analyzed using descriptive analysis, t-test, ANOVA, Pearson correlation coefficients, and hierarchical regression analysis using with the SPSS/Win 23.0 program. There was a significant correlation between depression (r=.45, p<.001), drinking alcohol (r=.14, p=.008), social support (r=-.26, p<.001), quality of life (r=-.46, p<.001), and suicidal ideation. In the first step of hierarchical regression analysis, satisfaction of school life (${\beta}=.198$, p<.001) was the significant factor influencing the suicidal ideation. Explanatory power was 25.2%. In the second step of the hierarchical regression analysis, absence of parents (${\beta}=-.095$, p=.044), depression (${\beta}=.247$, p<.001), quality of life (${\beta}=-.280$, p<.001), and explanatory power were increased to 42.0%. The results of the study indicate the need to actively identify the group of university students in their 20s with high risk of suicide through continuous evaluation of depression, and to improve the quality of life as a method of preventing suicide. In addition, the effect of absence of parents on the suicidal ideation among Korean university students suggests that parental support may play an important role in suicide prevention.

The Influence of Maternal Educational Level on the Oral Health Behavior of Korean Adults

  • Young-Eun Jang;Su-Kyung Park
    • Journal of dental hygiene science
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    • v.23 no.4
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    • pp.312-319
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    • 2023
  • Background: Parental attention is crucial for preventing childhood oral diseases. Mothers play a significant role in maintaining their families' oral health, and their educational level influences their children's oral health behaviors. This study investigates the impact of mothers' educational levels on adult oral health behaviors using data from a national survey. Methods: This study employed a cross-sectional analysis of secondary data. The data used were obtained from the 8th Korea National Health and Nutrition Examination Survey. Descriptive statistics were calculated to identify participant characteristics. Next, t-tests and one-way analysis of variance were conducted to examine the effects of the explanatory variables on the distribution of the dependent variable. Finally, logistic regression analysis was used to investigate the influence of the explanatory variable on the dependent variable, using "no education" as the reference value, and calculate the odds ratios. Results: Children of mothers with a college education or higher had a 1.13 times higher likelihood of receiving oral examinations than those whose mothers had no education. Children whose mothers graduated from college or higher had a 2.23 times higher probability of receiving preventative dental treatment than those whose mothers had no education. Children whose mothers graduated from college or higher had a 1.92 times higher probability of receiving scaling than those whose mothers had no education. Children whose mothers graduated from high school had a 1.35 times higher probability of receiving scaling than those whose mothers had no education. Conclusion: Developing oral health programs is important for low-educated and low-income parents to change theirs and their children's oral health behaviors/attitudes. This will help reduce oral health disparities among adults raised by parents of higher and lower socioeconomic statuses. Therefore, a comprehensive approach is essential for adults to maintain good oral health, regardless of variations in their parental educational levels during childhood.

The pattern of Time Allocation of Husbands and Wives: Based on the Household Production Approach (부인과 남편의 시간배분구조 분석:가정생산모델을 중심으로)

  • 허경옥
    • Journal of the Korean Home Economics Association
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    • v.35 no.1
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    • pp.319-338
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    • 1997
  • This study examined the time allocation pattern of husbands and wives. This study investigated i)the pattern of time allocation in the light of the extent of time spent in housework child care and leisure among husbands and wives living in urban area ii) the differences in extent of time spent in such activities between wives and husbands and iii) the determinants of time spent in such activities. A system of time allocation equations based on household production theory and several hypotheses explaining the distribution of domestic work among couples were employed. According to the results the pattern of time allocation was different between wives and husbands. Regardless of women's employment status wives were more likely to have dual responsibilities than were husbands. The time equation employed in this study had more explanatory power in the pattern of time allocation of wives than of husbands and of employed wives than of non-employed wives. The sex-role ideology hypothesis was supported for non-employed wives but not for employed wives. The time availability hypothesis was supported for the time allocation of employed wives and husbands. The economic efficiency hypothesis was supported for employed wives' time allocation.

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Networks and Innovative Performance of the Korean Manufacturing Firms

  • Sung, Tae-Kyung
    • Proceedings of the Technology Innovation Conference
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    • 2005.08a
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    • pp.5-28
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    • 2005
  • This paper estimates the effect of networks on innovative performance at the firm level , using Korean Innovation Survey (KIS) dataset Product innovation, product improvement , and process innovation are used as proxies for innovative activity. The explanatory variables such as firm size, market concentration ratio, lagged profitability, foreign ownership, export ratio, firm's age, formal R&D activity, and industrial R&D intensity are yet other considerations. With two year-long (2000 and 2001) data from 1,124 Korean manufacturing firms, we estimated the logistic regression model. The research finding indicates that the external networks have a strong positive effect on innovative output regardless of type of innovation. However, the network effects by partner (other firms or research institutions) vary across the type of innovation. Especially, we found that the user-supplier linkage plays an important role in product ion innovation, product improvement, and process innovation.

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Analysis on the Determinants of International Competitiveness in OECD Service Industries (OECD 국가의 서비스산업 경쟁력 결정요인 분석)

  • Seo, Hwan-Joo
    • Journal of Information Technology Services
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    • v.8 no.2
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    • pp.189-204
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    • 2009
  • Our study aims to investigate the determinants of international competitiveness and international specialization in services, using OECD service trade data. Real exchange rates, world demand, economies of scale, diffusion of IT, human capital, R&D expenditure and institutional variables are introduced as explanatory variables in regressions for 29 OECO countries over $1996{\sim}2003$. Some of major findings from the study can be summarized as follows. First, economies of scale play important role in transport and business services. Second, the index of freedom to trade measured by Faster Institute has a positive and significant impact on international competitiveness in telecommunication, finance and insurance and business services. Third, IT provides favorable condition to build international competitiveness in finance and insurance and business services. Fourth, R&D expenditure contributes to the amelioration of international competitiveness in transport services, while investment in new equipments contributes to increasing the competitiveness in telecommunication services. Thus, our results show the importance of the industrial base for developing a competitive service economy.