• 농촌계획
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• 제27권4호
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• pp.13-24
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• 2021

This study used big data to analyze visitors' experiences in Fishing Experience Recreation Village. Through the portal site posting data for the past six years, the experience of visiting Fishing Experience Villages in Baekmi and Susan was analyzed. The analysis method used Text mining and Social Network Analysis which are Big data analysis techniques. Data was collected using Textom, and experience keywords were extracted by analyzing the frequency and importance of experience texts. Afterwards, the characteristics of the experience of visiting the Fishing Experience Village were identified through the analysis of the interaction between the experience keywords using 'U cinet 6.0' and 'NetDraw'. First, through TF and TF-IDF values, keywords such as "Gungpyeong Port", "Susan Port", and "Yacht Marina" that refer to the name of the port and the port facilities appeared at the top. This is interpreted as the name of the port has the greatest impact on the recognition of the Fishing Experience Villages, and visitors showed a lot of interest in the port facilities. Second, focusing on the unique elements of port facilities and fishing villages such as "mud flat experience", "fishing village experience", "Gungpyeong port", "Susan port", "yacht marina", and "beach" through the values of degree, closeness, and betweenness centrality interpreted as having an interaction with various experiences. Third, through the CONCOR analysis, it was confirmed that the visitor's experience was focused on the dynamic behavior, the experience program had the greatest influence on the experience of the visitor, and that the experience of the static and the dynamic behavior was relatively balanced. In conclusion, the experience of visitors in the Fishing Experience Villages is most affected by the environment of the fishing village such as the tidal flats and the coast and the fishing village experience program conducted at the fishing port facilities. In particular, it was found that fishing port facilities such as ports and marinas had a high influence on the awareness of the Fishing Experience Villages. Therefore, it is important to actively utilize the scenery and environment unique to fishing villages in order to revitalize the Fishing Experience Villages experience and improve the quality of the visitor experience. This study is significant in that it studied visitors' experiences in fishing village recreation villages using big data and derived the connection between fishing village and fishing village infrastructure in fishing village experience tourism.

• 서비스연구
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• 제10권4호
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• pp.43-55
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• 2020

최근 경험데이터에 대한 중요성이 커지면서 데이터사이언스적 관점으로 경험데이터를 다루려는 시도가 많아지고 있다. 빅데이터와 같은 수치적으로 계량화하려는 정량(quantitative)적 조사 방식의 수집방식으로 접근하는 경우에 경험이 가지고 있는 가치에 대한 폭넓은 해석이 어려울 뿐 아니라 비용, 시간이 상대적으로 많이 들고, 개인정보 침해의 위험으로 분석에 한계가 있다. 하지만, 정성(qualitative)적 조사 기반의 경험데이터 수집 절차인 에스노그라피(ethnograpy)는 사용자라는 관점에서 미래 고객의 자연스러운 실제 환경에서 주로 실시되기 때문에 적은 표본으로도 고객이 직면한 본질을 확인할 수 있고, 경험데이터가 가지고 있는 맥락적 차원의 관계를 해석하기에도 용이하다. 에스노그라피 방식의 경험데이터 수집이 경제적이고, 효율적이라고 하여도 데이터의 수집 과정에 대한 과학적 절차의 미흡은 문제가 될 수 있기에, 수집과정의 오차를 줄이는 것은 중요하다. 에스노그라피 방식의 경험데이터 수집에 대한 올바른 측정 도구를 사용했느냐에 대한 타당성 확보와 측정대상을 정확하게 선정하여 타당성 있는 측정 도구와 방법을 사용했느냐의 신뢰성 확보가 중요하다. 이러한 관점에서 에스노그라피 방식의 경험데이터 수집에 대한 올바른 측정 방법과 도구개발을 위해 타당성을 확보하고 측정대상을 명확하게 선별하는 연구방법의 신뢰성을 검증할 필요가 있다. 이에 본 연구에서는 에스노그라피 방식의 경험데이터 수집에 기반하여 자영업자의 고객경험을 분석해주는 'I know you_AI' 서비스의 데이터와 방법론 사례를 중심으로 이에 대한 검증 연구를 진행하였고, 연구 결과 신뢰성과 타당성이 있음을 확인하였다.

• 한국산학기술학회논문지
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• 제16권8호
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• pp.5189-5197
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• 2015

본 연구는 숲 체험활동에 대한 유아 교사들의 인식 및 요구도를 연구하였다. 연구 대상은 대전광역시에 소재한 유치원과 어린이집 교사170명을 대상으로 하였으며, 통계처리는 데이터 코딩(data coding)과 데이터 클리닝(data cleaning) 과정을 거쳐, SPSS(Statistical Package for Social Science) v. 18.0 통계 패키지 프로그램을 이용하여 분석하고, 조사대상자의 일반적 현황은 빈도분석을, 숲 체험 활동에 대한 인식과 요구도는 빈도분석 및 분산분석과 요인분석을 실시하였다. 연구결과 교사들의 숲 체험활동에 대한 교육적 효과가 긍정적인 것으로 나타났으며 특히 숲 체험 활동에 대한 인식 및 요구에서 숲 체험교육의 중요성에 대한 교육 프로그램의 적극적인 추천과 권장할 것을 인식하는 것으로 나타났다. 이는 숲 체험 교육의 중요성과 유아교사들의 인식이 유아의 자연과 상호작용하면서 그 안에서 인간과 자연과 공존의 중요성을 깨닫고 공동체 의식을 함양하는 데 숲 체험 교육이 그만큼 중요하고 유용함을 시사한 것이라 할 수 있다.

• 디지털융복합연구
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• 제18권7호
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• pp.299-306
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• 2020

본 연구는 환자중심성 의료문화 변화에 따라, 데이터마이닝 기법을 이용한 융복합 외래 의료서비스 환자경험조사 연구를 시행하여 환자중심성 의료기관 경영전략에 도움이 될 수 구체적 방안을 모색하고자 하였다. '2018 의료서비스경험조사' 원시자료를 이용하여 외래 의료서비스 환자경험이 있는 만 15세 이상 8,843명을 분석하였다. 의사결정나무분석을 수행하였다. 외래 의료서비스 환자경험에 대한 전반적 만족도 결정요인은 의사와 환자 권리보호였으며 추천의사 결정요인은 의사와 시설의 안락함과 편안함이었다. 여성이 남성에 비해 전반적 만족도에서 경험을 긍정적으로 평가했으며 60세 이상이 전반적 만족도와 추천의사에 대한 경험을 긍정적으로 평가했다. 외래 의료서비스 환자경험 의사결정예측 모형을 제시하고 의사 영역과 환자권리보호 영역, 시설의 안락함과 편안함이 중요한 요인임을 확인한 점이 의의가 있다. '의료서비스경험조사'에 대한 종단적 연구가 필요하며 입원 의료서비스경험에 대한 연구가 필요하다.

• 한국엔터테인먼트산업학회논문지
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• 제14권5호
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• pp.207-215
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• 2020

게임의 미적경험 연구는 플레이경험의 예술적 담론 형태의 인문·사회적 접근과 게임 내 특정 대상의 구조적 판별 위주의 공학적 접근에 편중되어 있다. 본 논문은 게임플레이 과정에서 플레이어의 경험적 측면을 분석할 수 있는 미적경험 과정에 대한 이론적 틀을 마련하였다. 이를 바탕으로 미적경험에 대한 인지적 데이터(시선추적, 플레이행동, 얼굴표정)의 유형을 분류하고 그 측정방법을 제시하였다. 파일럿 테스트를 통해 측정방법의 오류 및 고려사항을 도출함으로써 플레이어 관점의 실증적 연구를 수행하는데 기여할 것이다.

• 한국의상디자인학회지
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• 제17권4호
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• pp.131-144
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• 2015

The object of this study was to find out the influence of female consumers' cosmetics purchase experience on image-making efficacy and cosmetics pursuit benefits. Total 405 surveys of women working at the industrial complex in Daegu-Kyoungbuk area were used for data analysis. Frequency, factor analysis, reliability analysis, regression analysis, and ${\chi}^2$-test were used for data analysis. Our findings are as follows. Cosmetics purchase experience of female consumers had factors as recognition experience, relationship experience, emotional experience, visit experience, and sensual experience. The factors of image-making efficacy were self-confidence in displaying, ability of facial expression and display ability while those of cosmetics purchase experience turned out to be trend/brand pursuit, appearance improvement pursuit, functionality pursuit and economic feasibility pursuit. Cosmetics purchase experience was found to have significant effects on the factors of image-making efficacy, and cosmetics purchase experience on factors of cosmetics pursuit benefits. The differences by ages variable was examined with relation to the level of make-up and how they chose products when buying.

• 한국병원경영학회지
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• 제26권2호
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• pp.27-42
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• 2021

This study investigated the differences in patient experience by arrangement type of medical tourism facilitators(MTF) from the pre-visit to visit stages. Specifically, patient experiences from each stage with different service providers (MTFs and medical institutions) were measured: provision of information and respect for patient preferences as pre-visit experiences with the facilitators, communication and concierge services as visit experiences with the facilitators, and medical services as medical institution experiences. The scale to measure foreign patients' experiences was modified from the 'Picker in-patient questionnaire(PPE)' and the 'Picker patient experience questionnaire(PPE-15)'. Quantitative data were collected by conducting a self-administered questionnaire on 173 patients from China, Russia, Mongolia, and Kazakhstan. Qualitative data were collected by conducting in-depth interviews with 9 patients and 9 service providers. The data were collected between January and October in 2019. Quantitative data was analyzed by SPSS 25 for Chi-squared test and ANOVA, and qualitative data were analyzed based on keywords. The main results are as follows. When foreign patients used only overseas MTFs, they had a relatively positive patient experience in respect of receiving pre-visit information(F=7.47, p<.01) and respect for patient preferences(F=3.11, p<.05). Looking at both domestic and overseas facilitators during the visit, the patient experience was relatively negative for communication(F=3.75, p<.05). Regarding medical institutions, patients had a relatively negative patient experience with regards to medical services when they used both domestic and overseas facilitators(F=6.49, p<.01). The implications of this study are as follows. Patients should have a seamless and high-quality experience regardless of the facilitator arrangement type. This can be prepared through service standardization for the service providers. It would be also necessary to consider each other's features and problems at the institutional level and to improve service coordination by having service providers periodically communicate with each other.

• 보건행정학회지
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• 제31권2호
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• pp.207-216
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• 2021

Background: Good patient experience is positively associated with adherence to treatment recommendations, better clinical effectiveness, and health outcomes. This study aims to find out the key factors affecting positive patient experience to improve the quality of care using nationally representative survey data. Methods: The data was collected from the 6th National Health Nutrition Survey in 2015. Four patient experience items were investigated for patients with visiting outpatient care over the past year. Positive patient experience was defined as a case of responding always or usually yes. The t-test, chi-square test, and multiple logistic regression were performed to determine the key factors affecting the outpatient experience. Results: More than 80% of the respondents reported their care experience as positive excluding doctor spending enough time during the consultation. Male, poor health status, and single/divorced, and the longer time interval between outpatient care visit and survey were found to be significantly correlated with negative care experiences in the multiple logistic regression. Patients who received outpatient care at the oriental medicine clinic had a positive experience compared to those received outpatient care at the general hospital. However, patient factors including age, income, job, and insurance type had no significant association with patient experience. Conclusion: Health care providers should prioritize patients who report negative patient experiences and implement management decisions to improve the patient experience.

• 한국가정과학회지
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• 제1권2호
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• pp.37-47
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• 1998

The purpose of this study was to investigate the level of experience of sexual violence in terms of a continuum. For the purpose, this study made use of the questionnaire data and the interview resources collected from 243 female students. The staticstics used for data analysis were frequencies, percentiles and ANOVA. The major findings were as follows. The level of experience of sexual violence in terms of a continuum was high. Most female students recognized lots of unpleasant sexual behaviors as sexual violence. The level of experience and recognition of sexual violence differed significantly according to age and sexrole attitude. (Korean J Human Ecology 1(2):37∼47. 1998)

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제14권9호
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• pp.3680-3692
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• 2020

The purpose of this study is to orient users' touchpoints in co-design experience, to identify their need via visualized experience map, to recommend valid design information in online e-customization services. A user-centered co-design experience map (UCEM) is adopted to analyze the relation between users' desire and time spent, so as to evaluate the online co-design experiences. Based on evolutionary algorithm and fuzzy theory, data of this study is collected from 30 participants. The data was analyzed by descriptive analysis in SPSS, and frequency query and word cloud in NVivo. Employing design category and evaluating users' time spent, the findings are that (a) vamp color matching is consistent with interview data; (b) supported by qualitative feedback, the virtual experience map played an important role in the co-design process and the visualized interaction process; and (c) participants prefer to get more information and professional help on color matching and exterior design. Based on the findings in design category, future work should be focused on developing a better understanding of design resource recommendations and multi-stakeholder communication.