• Title/Summary/Keyword: Experience Quality

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Anxiety, Depression, and Quality of Life in Parents of Adolescents with Inflammatory Bowel Disease: A Longitudinal Study

  • Satomi Nomura;Yuri Hirano ; Ichiro Takeuchi ;Hirotaka Shimizu ;Katsuhiro Arai
    • Pediatric Gastroenterology, Hepatology & Nutrition
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    • v.26 no.5
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    • pp.239-248
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    • 2023
  • Purpose: The parents of adolescents with inflammatory bowel disease may experience impaired mental health and quality of life. This longitudinal study aimed to verify whether the mental health and quality of life of the parents of adolescents with inflammatory bowel disease declined when their children had active disease. Methods: Sociodemographic data, parental anxiety, depression, and quality of life were analyzed using validated questionnaires for each variable. After the baseline survey, the second and follow-up surveys were conducted at 3 and 12 months, respectively. The active disease group comprised eight parents whose children had active disease during the baseline and second surveys. The remission group comprised 14 parents whose children remained in remission during both surveys. The improved group comprised nine parents whose children experienced active disease at baseline and remission during the second survey. Parental mental health and quality of life were compared among the groups. Results: Significantly higher levels of anxiety were observed in the active disease group in all surveys (p<0.050). Although depression levels and quality of life did not differ significantly among the three groups, pairing the active disease group with other groups showed some large effect sizes. Conclusion: Parents tended to experience decreased mental health and quality of life when their adolescents experienced active inflammatory bowel disease. Consequently, our hypothesis was partially verified. Therefore, parents need support when their children have active disease; this finding highlights the need for parental support systems.

The Influence of After Sales Services Quality on the Repurchase and Word-of-Mouth Effect - Korean Home Appliance (구매후 A/S 품질이 재구매 및 구전효과에 미치는 영향 - 가전제품을 중심으로)

  • 이인식;김화순
    • Journal of Korean Society for Quality Management
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    • v.31 no.2
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    • pp.1-16
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    • 2003
  • The purpose of this research is to examine the influence of after sales service quality in the Korean home appliance. This study is assumed that after sales service quality is composed of prices of service and corporate image as well as technical quality and functional quality. Also, this study examined that how after sales service quality have influence on the repurchase and word-of-mouth effect, and the relationship between the repurchase and word-of-mouth effect was identified in this research. To perform the empirical study, 204 questionnaires from persons who experience taking after sales services with charge for their home appliance are gathered and analyzed. The results make contribution to the Korean home appliance manufacturing company to newly recognize about the factors of after sales services quality. Further empirical or theoretical study for finding the factors of after sales services quality can be recommended in the presence of competitive service industry.

아동간호학 임상실습 교육의 방향

  • Park, Mun-Hui
    • The Korean Nurse
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    • v.35 no.4
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    • pp.51-56
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    • 1996
  • This research was an attempt to restructure the curriculum of pediatric clinical education on the base of the analysis of the pediatric clnical experience of nursing students acquired according to the traditional hospital-based pediatric clinical education and the evaluation of its results. As the focus of health care changes, pediatric clinical education the future necessitates changes in the traditional clinical experince at all levels. The traditional concentration of clinical experience within an acute care setting must be restructured to include the expanding future roles of the nurse and the changes in the health care structure. In order to meet the need for restructuring, it is inevitably necessary to adopt an organizational design for pediatric clinical experience that is not all traditional. The additional experiences and variety of settings will enhance the quality of pediatric clinical experience. And as a matter of course this organizational change will enhance the student learning experience by giving them the opportunity to observe normal growth and development, preventive health care measures, and the role of the nurse outside the acute care setting. As the nursing's focus changes to meet the challenges of the future the faculty must apply themselves to these changes to prepare students for the future. Students must be ready to fill the many roles that nurses will hold in the future.

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Relationship between Family Abuse Experience, Family Stress and Happiness in University Students : The Mediating Effects of Social Support and Family Resilience (대학생의 가족학대경험, 가족스트레스와 행복의 관계 : 사회적 지지와 가족탄력성의 매개효과를 중심으로)

  • Kim, Min-Kyeong
    • Journal of Families and Better Life
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    • v.29 no.6
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    • pp.41-54
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    • 2011
  • The purposes of this study were to find correlation between family abuse experience, family stress, social support, family resiliency and happiness in university students, and to explore the mediating role of social support and family resiliency between family abuse experience, family stress and happiness. The subjects were 295 university students. The data were analyzed by means of frequency analysis, Pearson's correlation and structural equation modeling with SPSS and AMOS. Instruments were Lee's(2010) Happiness Scale for university students, Strauss'(1988) CTSP(Parent-Child Conflict Tactics Scale), McCubbin's(1981) FILE(Family Inventory of Life Events and Changes), Yu's(2004) Family resiliency of Family Health Scale and Park's(1985) Social Support Scale. The major findings were as follows; Family abuse experience was positively correlated with family stress and negatively correlated with social support, family resiliency and happiness. Family stress was negatively correlated with family resiliency. Social support and family resiliency were positively correlated with happiness. Family abuse experience positively influenced family stress and negatively influenced social support and family resiliency. Social support positively influenced family resiliency and happiness. Family stress negatively influenced family resiliency. Family resiliency positively influenced happiness. Thus education program and counseling should be provided to increase happiness and family resiliency, and social support should be provide to increase the quality of life for university students.

A Study on the Relationship between Patient Safety and Patient-Centeredness in Hospitals (의료기관 환자안전과 환자중심성 간 관계 연구)

  • Kook, Sun-Pyo;Kang, Jegu;Lee, Kwang-Soo
    • Korea Journal of Hospital Management
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    • v.27 no.3
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    • pp.39-49
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    • 2022
  • Purposes: This study purposed to analyze the relationship between patient safety and patient-centerendess. Methodology: The comprehensive scores from patient safety assessment program and patient experience survey conducted by Health Insurance Review & Assessment Service were used as independent variables and dependent variables. This study analyzed the relationship between 4 patient safety-related areas(i.e. risk standardized readmission ratio, intensive care unit, preventive antibiotic, the drug evaluation) and 6 patient experience areas(i.e. nurse services, doctor services, medication & treatment, hospital environment, patient's right, overall experience) by using robust regression analysis. Findings: According to results, the score in 'patient's right' and 'risk standardized readmission ratio' areas were found to have a significant relationship, and 'overall experience' and the 'preventive antibiotic' areas. The ratio of senior beds and specialists was a general characteristics of hospitals that had a significant relationship on patient experience assessment. Practical Implication: The relationships between patient safety and patient experience assessment were varied depending on areas. Further study is needed to make clear the supposed relationship.

Young Children Teacher's Application Experience and Utilizing Observation of Digital Device

  • Kim, Dae-Wook;Song, Yun-Kyung
    • International Journal of Advanced Culture Technology
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    • v.10 no.4
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    • pp.126-136
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    • 2022
  • The purpose of this study is to investigate the application experience and observation of young children's teachers' digital devices. The participants of this study were 6 young children teachers using digital devices. Individual interviews were conducted as a data collection method. It was conducted 2-3 times per research participant. Data collection was conducted from November to December 2020. The Data analysis was focused on the young children's teachers' digital device application experience and observation use. 'Easy and simple use', 'using existing familiar apps', 'providing healing to teachers', and 'improving the utilization of spare time' were derived as early childhood teachers' experience of applying digital devices. 'Easy use of observation records', 'Use together in various ways', 'Use for parent counseling', 'Use appropriate for observation of revised Nuri Curriculum' through early childhood teacher's experience of observing digital devices ' was derived. As a conclusion of this study, first, it is easy for young children's teachers to apply digital devices to the field. Second, if young children's teachers use digital devices, they can make a wide range of observations, enabling high-quality early childhood education practices.

An Empirical Analysis of Effects of Stress on Relation between Physical Activity and Health-Related Quality of Life: Results from KNHANES 2008 to 2013 (스트레스와 신체활동, 그리고 건강관련 삶의 질의 연관성에 대한 실증분석: 2008~2013년 KNHANES 데이터분석)

  • Jeon, Hyeon Gyu;Sim, Jae Mun;Lee, Kun Chang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.8
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    • pp.5351-5363
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    • 2015
  • In literature, empirical studies investigating how stress affects HRQOL (health related quality of life) through physical activities are insufficient. In this sense, on the basis of KNHANES dataset for 2008 ~ 2013, we conducted an empirical study. Empirical results revealed that in the male group with stress experience, HRQOL was significantly influenced by age, household income, education, occupation, physical activity level. To do so, we adapt the chi-square analysis and the logistic regression analysis. Meanwhile, in the stress non-experience group, the low level activity has lower HRQOL than the high level activity(male: OR=1.15 p<0.001, female: OR=1.18 p<0.001). In the stress experience group, the male has the same pattern of effect compared to the stress non-experience group(OR=1.79 p<0.01). However, in the female, the low level activity has the higher HRQOL than the high level activity(OR=1.18 p<0.05). Therefore, we confirmed that physical activity has a different effect on HRQOL through stress experience.

Quality-Sustainable Way to Business Excellence

  • Kondo, Yoshio
    • International Journal of Quality Innovation
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    • v.3 no.2
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    • pp.1-12
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    • 2002
  • Quality is distinguished from the other important management indicators, cost and profitability, by the features of its far longer history and of common concern to both manufacturer and customer. We may say from this that quality has a far more human aspect than either cost or profitability. We stress the importance of establishing “quality culture.” But we do not commonly use the terms of “cost culture” or “productivity culture.”In addition, we know from our experiences that improving quality by creative methods can lead to lower cost and higher productivity, although the converse is not necessarily true. In the Maslow's hierarchy of human needs, it is known that the character of human needs changes from extrinsic and material ones at lower levels to intrinsic and mental or spiritual ones at higher levels. We know from our experience that employee satisfaction is closely linked with quality, which is of more human nature and can further be deployed into the detailed elements of quality. The leaders and managers should positively display leadership and respond to the efforts of the subordinates. Without these managerial leadership and efforts, it is almost impossible to provide essential and true customer satisfaction. They are the indispensable elements for business excellence.

Development of Organization-level Evaluation Model and Process for Information Systems Quality (조직 수준의 정보시스템 품질평가 모형과 절차 개발)

  • Lee, Sang-Ho;Cho, Sung-Rim;Ahn, Byung-Oh
    • Journal of Information Technology Services
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    • v.7 no.4
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    • pp.151-165
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    • 2008
  • This study suggests the organization-level standard(model and process) for quality evaluation of information systems(IS) in non-use organizations despite international standards(ISO/IEC 9126 and ISO/IEC 14598) and national standards(KS X 9126 and KS X 14598) related to quality evaluation of IS. The standard in this study is composed of quality evaluation processes, a quality model, and quality metrics. The weights of the attributes and the sub-attributes in the quality model were calculated by an analytic hierarchy process(AHP). The minimum level and the target level of each metrics were determined by brainstorming of the committee. Furthermore, the case study for the investigation of the applicability and the usability of the suggested organizational standard in the real IS development project was performed. For gaining significant benefits of the standard, both the diffusion and the experience accumulation by its continuous use are needed.

Relationship of the Experience of Violence to Burnout and Job Satisfaction in Emergency Department Nurses (응급실 간호사의 폭력경험, 소진 및 직무만족도간의 관련성)

  • Sung, Mi Hae
    • Journal of Korean Clinical Nursing Research
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    • v.14 no.2
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    • pp.83-92
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    • 2008
  • Purpose: This study was done to identify the relationship between experiences of violence, and burnout and job satisfaction of emergency department (ED) nurses and to provide basic information to improve quality of life for nurses and quality of nursing care by increasing the ability of nurses to deal with violent situations and thus, improve job satisfaction. Method: Participants (n=153) were recruited in S and B cities from October 16 to December 22, 2007. Descriptive statistics, t-test, ANOVA, and Pearson correlation coefficient were used to analyze the data. Results: Level for ED nurse burnout was 2.54 out of a possible 4, and for ED nurse job satisfaction, 2.81 out of a possible 5. There were significant differences according to sex (t=-3.217, p=.002), total clinical career (F=5.805, p<.05), and clinical career in the ED (F=1.640, p<.01). There was a significant positive correlation between violence experience and burnout (r=.500, p<.001), and significant negative correlations between violence experience and job satisfaction (r=-.300, p<.001), and between burnout and job satisfaction (r=-.492, p<.001). Conclusion: The findings from this study indicate that experiences of violence in the ED decrease work efficiency of the nurses and increase burnout. So, it is important to reduce occurrences of violence in ED and to prepare programs for dealing with violence and providing emotional support in cases of violence directed at nurses.

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