• 산업경영시스템학회지
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• 제39권3호
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• pp.71-82
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• 2016

The ISO (International Organization for Standardization) 9000 QMS (Quality Management System) standards specify requirements that need to demonstrate an organization's ability to consistently provide products or services. Korean companies have been implementing ISO 9000 QMS to compete in global markets. ISO 9000 QMS standards have been revised in 1994, 2000, 2008, and 2015 since the first release in 1987. The key change in ISO 9001:2015 is focused on risk-based thinking. It means that risk inherent within an organization is early identified and proactively controlled by use of all aspects of QMS rather than taking preventive actions. In this article we did literature review mainly on empirical study related to motivation and operation performance of ISO 9000 implementation. We present the necessity of changeover, features of new version, and comparison between new and old version. In order to see how well organizations can implement the new ISO 9001:2015 we focus on manufacturing companies that are going to convert to ISO 9001:2015 registration. We collect their key characteristics such as yearly sales, the number of MPI (Management Performance Indicators), the number of KPI (Key Performance Indicators), the number of quality control engineers, quality control engineer work experience, and the degree of adaptiveness between new ISO 9001:2015 QMS and QMS currently operating in manufacturing companies. Especially the degree of adaptiveness is analyzed by correlation analysis, regression analysis, ANOVA, and t-tests to discover the relationships among their characteristics. We found out that the degree of adaptiveness is linearly related to quality control engineer work experience and the number of MPI and KPI that is practically utilized in manufacturing companies. We summarize the implications discovered to help manufacturing industry convert to ISO 9001:2015 registration.

• 한국산학기술학회논문지
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• 제16권7호
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• pp.4816-4827
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• 2015

본 연구는 혈액투석환자의 증상경험 정도, 건강관련 삶의 질과 영향요인을 파악하기 위한 서술적 조사연구이다. 연구대상자는 D광역시에 소재한 1개의 대학병원과 2개의 투석전문병원에 등록되어 혈액투석을 받고 있는 환자 102명이었다. 자료수집 기간은 2014년 4월부터 5월까지이었고, 자료분석은 SPSS/WIN 18.0을 활용하여 ANOVA, t-test, Pearson correlation, 단계별 회귀분석을 실시하였다. 연구결과, 본 연구 대상자가 경험하는 증상 중 피로가 가장 높았고, 피부건조, 가려움 순이었다. 본 연구대상자의 삶의 질 정도는 3점이었고, 영향요인은 가족의 월수입과 증상정도이었으며, 설명력은 42.2%이었다. 본 연구결과를 토대로 혈액투석 대상자들에 대한 사회복지 차원의 지원 확대와 대상자의 증상경험과 증상정도를 완화해줄 수 있는 다양한 프로그램개발 및 간호중재법의 적용이 필요할 것이다. 특히 피로와 가려움, 수면 장애는 혈액투석환자가 주로 호소하는 증상으로서 이를 경감시킬 수 있는 간호중재 개발을 위한 추후 연구를 제언한다.

• 한국의료질향상학회지
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• 제12권1호
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• pp.92-102
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• 2006

Background : Most hospitalized children will experience physical pain as well as psychological distress. Painful procedure can increase anxiety and fear of pediatric patients and their parents who do not have understanding logical of their disease and hospitalization. This study attempted to identify pain reduction in related to therapeutic intervention by age and environmental improvement. Methods : A total of 194 hospitalized children and their parents were investigated. Data collection period was 3 months from March to May 2004. Four instruments were used to collect the data : Faces Pain Rating Scale(FPRS), Heart rate, Oxygen saturation and Pain behavioral check list. The data were analyzed by a SPSS program and tested x2-test, t-test, ANCOVA. Results : 1. Age from 0 to 3, the Heart rate, FPRS, Oxygen saturation and Pain behavioral check list were significantly different in theraputic intervention group when compare to control group. 2. Age from 4 to 6, FPRS, Oxygen saturation and Pain behavioral check list were significantly different in theraputic intervention group when compare to control group. But the heart rate were not significantly different when compare to control group. 3. Age from 7 to 9, FPRS and Pain behavioral check list were significantly lower in therapeutic intervention group when compare to control group but Heart rate and Oxygen saturation were not significantly different when compare to control group. Conclusion : The results of this study concludes that most children experience acute pain during IV therapy and it can be reduced by age specific therapeutic intervention and by change of surrounding environment.

• 한국생활과학회지
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• 제19권6호
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• pp.1063-1070
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• 2010

This study examined 12 types of towels with differing fabric material, function, quality, printing, pile length, twist, etc. from a towel company which manufactures and distributes products domestically. After 3 months of use by consumers, a consumer satisfaction survey was administered and results analyzed. Four types of towels were assigned to each group and the towels were used every day for 3 months. Participant feelings after using the towel for the first time and after using it for three months were investigated. The questionnaire consisted of 26 questions on a 5-point Licket-type scale. The first 13 questions measured perceptions of absorption, touch, fine fiber loss, contamination, deformation, drying speed, and design. Other questions compared differences between the two towel types in terms of their material, function, quality, printing, pile length, and degree of twisting. Results showed that, with regards to weight, consumers preferred towels between 130~150g and a thickness of around 1.7~1.8mm. The bamboo towel was considered superior to the cotton towel in terms of sense of touch and did not happen linter after washing. The antibacterial towel was considered better than the cotton towel in terms of absorption but in terms of contamination, participants felt the antibacterial towel became dirty more easily than the cotton towel. We thought that it might be influence of the color of towel. Low-quality towels became stiffer and misshapen more easily than higher-quality towels. But the study showed that the consumers did not perceive significant differences in the towels' quality. Printed towels became thinner and their color changed more with washing. The consumers preferred the design of jacquard towels to printed towels. Towels with short piles was happened more linter than the towel with long pile after washing. Non-twisted towel were better than the highly-twisted towel in terms of sense of touch and absorption but the non-twisted towel happened more linter after washing and became dirty more easily.

• 대한통합의학회지
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• 제5권3호
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• pp.101-113
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• 2017

Purpose : The purpose of this study was to examine the self-rated oral health status of local residents and their quality of life in urban and county areas in an effort to provide information on how to improve their quality of life. Method : The 2015 community health survey data for South Gyeongsang Province(10 urban regions and 10 county areas) were analyzed. Result : The findings of the study were as follows: As for the characteristics of self- rated oral health, there were better self-rated oral health, less chewing difficulty, less use of dentures, higher rate of receiving dental checkups and more scaling experience in the urban communities than in the county areas. Concerning EQ-5D and happiness index by region, the two were higher in the urban regions than in the county areas. In regard to EQ-5D and happiness index by the characteristics of self-rated oral health, better self-rated oral health status and less chewing difficulty led to higher EQ-5D and higher happiness index. And the two were higher when dentures were not used, when more dental checkups were received and when there was more scaling experience. Conclusion : Therefore in order to boost the quality of life of local residents, the preparation of various educational programs is necessary to raise their awareness of health, and they should be provided with a wide range of medical benefits by dispersing medical institutions that are mostly located in urban communities or by expanding public health services in county areas.

• 한국전자통신학회논문지
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• 제9권6호
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• pp.719-726
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• 2014

본 논문은 사용자 체감 품질에 관한 것으로서 특히 주관적인 측면을 포함하는 사용자 체감 품질을 어떻게 객관적인 방법으로 평가할 수 있는지에 관한 것이다. 본 논문은 현재 상용화되어 사용되고 있는 와이브로 무선 접속 인터페이스를 통해서 음성 서비스가 제공되는 경우에 다양한 품질 지표들의 값의 변화를 실제 측정하고 이들 간의 상관관계를 분석하여 음성 서비스의 사용자 체감 품질을 객관적으로 평가하고자 한다. 분석결과 와이브로를 통한 음성 서비스의 사용자 품질은 네트워크 계층에서 측정되는 전송 지연과 높은 상관관계를 보였고 다시 전송 지연은 무선 채널의 RSSI와 높은 상관관계를 가진다는 점을 확인할 수 있었다.

• 서비스연구
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• 제11권3호
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• pp.55-74
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• 2021

글로벌시대에 있어 관광산업은 주요 수익사업으로서 국가 및 지자체에서 양질의 관광 경험을 제공하기 위하여 다양한 노력을 하는 실정이다. 다양한 관광 콘텐츠에 있어 본 연구의 목적은 글로벌 시대에 부합하는 무장애 지하철 서비스에 관한 연구로서 기존의 신속, 안전, 질서화된 수송으로부터 양질의 쾌적함과 전방위적인 서비스 체험의 제공으로 확대하기 위함이다. 사례연구로서 서비스디자인 방법을 통해 한 중 양국의 지하철 서비스시스템을 비교 분석하고, 이용자의 서비스 체험을 개선하여 지하철 서비스시스템의 이용자 만족도를 높일 수 있도록 무장애 지하철 서비스시스템을 제시하였다. 그 결과 편의 시설, 언어 문제, 보안 장비, 승차 환경 등 17개 분야의 20개 매력적 품질 요소(Attractive Quality Attribute)가 지하철 서비스의 질적 향상과 체험을 획기적으로 향상하는 데 중요한 역할을 한다는 연구 결과가 나왔다. 또한, 서비스 공간 시나리오(Service Spatial Scenario)의 구축을 통해 최적화된 지하철 서비스시스템을 가시화하여 이에 대한 이해를 도움으로써 전략적인 애플리케이션을 만드는 데 참고할 수 있도록 한다.

• 유통과학연구
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• 제18권1호
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• pp.59-69
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• 2020

Purpose: This study aims to examine such relationships as the experiential value that customers respond to with regard to maintenance service by empirically revealing how the quality of auto maintenance and repair service affects both customer satisfaction and intention to reuse the same service through the Perceived-experiential Value of customers. Research design, data and methodology: The research model was designed with service qualities such as human quality, material quality, interaction quality, and system quality as independent variables, perceived-experiential value as a parameter, and service satisfaction and return visit intention as dependent variables. Through a questionnaire composed of 24 items, a total of 319 survey data from customers with the experience of using car maintenance service centers in Korea were collected and analyzed using a structural equation. Results: The material quality did not affect the customers' perceived-experiential value, whereas the interaction quality had the greatest influence. It is confirmed that human quality, interaction quality, and system quality can generate customer satisfaction and repurchase intention through the perceived-experiential value. Conclusions: The experiential value of customers can play an important medium role in improving satisfaction, with customers considering interaction quality important. Therefore, the auto maintenance and repair service should consider relationship-focused service strategies.

• 한국건축시공학회:학술대회논문집
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• 한국건축시공학회 2009년도 춘계 학술논문 발표대회 학계
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• pp.243-246
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• 2009

Importance of quality control is gradually increasing in the construction. And the reber work is very important things which influence in safety and durability of the building and accounts for about 9.8% of the total cost. Although reber work is important, quality control of the rebar work is still performed by attitude and experience of worker. Therefore, it is very important to quality achievement effort and quality standards recognition of rebar worker for quality sophistication in the construction. Some papers have dealt with the quality control in construction. But there was no study for actual conditions of quality standards recognition of rebar workers. The purpose of this study is to survey the actual conditions of quality standards recognition of rebar workers and to analyze difference of consciousness of administrator and worker. The result are : there id difference of consciousness of worker and administrator, workers work without knowing quality standard.

• 농촌의학ㆍ지역보건
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• 제43권2호
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• pp.85-96
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• 2018

본 연구는 당뇨병 관리교육 경험유무에 따른 건강행태, 당뇨병 관리 차이를 분석하고, 당뇨병 환자의 건강관련 삶의 질에 미치는 요인을 알아보기 위해 지역사회건강조사를 활용한 이차자료 분석연구이다. 연구결과, 당뇨병 관리교육 경험군이 비경험군보다 흡연, 음주, 신체활동, 식생활 등에서 적절한 건강행태를 보이는 비율이 높았고, 당뇨병 관리에 있어서도 경험군이 비경험군보다 당뇨병 관리에 참여하는 비율이 높았다. 당뇨병 환자의 건강관련 삶의 질에 영향을 미치는 요인은 침상와병경험, 주관적 스트레스, 우울감 경험, 초등학교이하의 학력, 연령증가는 부정적인 영향을 보였고, 긍정적인 주관적 건강인지, 걷기운동 실천, 중등도 운동 실천, 월간음주, 직업있음, 배우자있음, 높은 주관적 행복감은 긍정적인 영향을 보였다. 본 연구의 결과, 아직도 많은 수의 당뇨병 환자들이 교육경험이 없는 것으로 나타났으므로 당뇨병 환자의 교육 참여를 높일 수 있는 정책적 고려가 필요하리라 생각되며, 당뇨병 환자들이 스트레스 인지가 높고, 우울감 경험등 정신건강이 취약한 것으로 나타났으므로 관리교육내용에 정신건강에 도움이 되는 교육내용이 포함될 것을 제언한다.