• International Journal of Quality Innovation
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• v.2 no.2
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• pp.145-150
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• 2001

The revised ISO9000 family of standards represents a significant improvement on the 1994 version and, if implemented well within organizations, should facilitate the development of effective, process-oriented Quality Management Systems. This paper describes how the International Standardized Testing Organization (ISTO) tests the understanding of ISO9000 : 2000, and presents an analysis of the results of the first examinations held in the UK, USA, Mexico and Hong Kong, in February and March 2001.

• Communications for Statistical Applications and Methods
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• v.10 no.1
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• pp.39-48
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• 2003

Quality in agriculture statistics at the international level is very important to all countries in the world. We investigate international organizations which produce worldwide agricultural statistics. The UN-FAO is one of the most important organization in agricultural statistics fields. We first introduce the Statistics division in FAO and present some considerations like production, reliability, quality of the agriculture data from my own experience as a consultant in FAO and Ministry of Agriculture and Forestry in Korea.

• Journal of the Korean Society for Nondestructive Testing
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• v.4 no.1
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• pp.23-29
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• 1984

This paper describes the evolution of quality assurance in Korea from it's total reliance on foreign contractors to the present status of conducting all QA functions independently. A brief status of the Republic of Korea Regulatory Bodies, licensing precess, codes and standards, and the quality organization of the Korea Electric Power Corporation are also included.

• Journal of the Korean Institute of Intelligent Systems
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• v.23 no.3
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• pp.232-237
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• 2013

The aim of this study is to structuralize a model of the factors determining the quality of nursing care perceived by the director or manager of a long-term care facilities (hospitalization of patients) using FSM(Fuzzy Structural Modeling), employed in structuralizing social systems. The results were as follows: first, quality in the top tier was shown to be connected with job commitment, commitment to the organization, work experience, care skills, knowledge about the elderly, training and education, which are factors in the middle tier; and second, the structure of the middle tier (job commitment, commitment to the organization, work experience, care skills, knowledge about the elderly, training and education) either showed a connection with the lower tier, which includes employment type, job satisfaction, leadership, relationship with users and workplace relationships, or showed a connection among the factors within. These results confirmed the following: first, care skills and knowledge about the elderly, which demonstrate the job expertise of caregivers, showed a connection with service quality based on work experience; second, job commitment in the middle tier was observed to affect various factors in the same tier such as care skills, knowledge about the elderly, training and education amongst others, and it was determined that it is an important determining factor in service quality. Lastly, a meaningful result was shown in relation to leadership. The leadership skills of the director of the facilities had a connection with the care caregivers' commitment to the organization, which had a connection with service quality. This structure showed the kind of role the director must play in order to improve service quality.

• Journal of the Korean Society of Food Culture
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• v.33 no.6
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• pp.550-557
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• 2018

This study examined the effects of the service quality of fine dining restaurants on the service value and customer satisfaction by targeting 310 customers with experience in using fine dining restaurants in Seoul. The results of this study are as follows. First, the quality of the physical environment and interactions and the result of fine dining restaurants had positive (+) effects on the service value. Second, the quality of the physical environment and interactions and the result of fine dining restaurants had positive (+) effects on customer satisfaction. Third, the service value had positive (+) effects on customer satisfaction. According to the result of this study, when customers visit fine dining restaurants, evaluations of the service quality, such as interior design, kindness, accessibility, pleasant environment, and good quality of food, are very important elements. The service quality has been verified to be a very important factor when evaluating fine dining restaurants. Overall, the result of this study can be used to develop measures for improving the service quality.

• Health Policy and Management
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• v.24 no.2
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• pp.153-163
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• 2014

Background: This study aims to explore the effects of quality of care, image, and role performance perceived by community residents on medical service satisfaction to public hospitals. Methods: The subjects of this study were selected in the community residents around 39 district public hospitals. The questionnaire were included 4 factors and 16 items. The data were collected utilizing call-interview by a survey company. Results: The community satisfaction was positively correlated with quality of care, image, and role performance of public hospitals (p<0.001). As the results of multiple logistic regression, the significant variables of community satisfaction were quality of care (odds ratio [OR], 1.353; 95% confidence interval [CI], 1.211 to 1.511), image (OR, 1.487; 95% CI, 1.280 to 1.727), role performance (OR, 1.240; 95% CI, 1.085 to 1.416) among subjects having use experience of public hospitals. The significant variables of community satisfaction were quality of care (OR, 1.240; 95% CI, 1.175 to 1.309), image (OR, 1.328; 95% CI, 1.232 to 1.432), age (OR, 3.051; 95% CI, 1.385 to 6.724), monthly incomes (OR, 0.420; 95% CI, 0.198 to 0.892) among subjects not-having use experience of public hospitals. Conclusion: Public hospitals have to effort to improve image and satisfaction of community through providing quality of care, and role performance. It is possible to support them by the central and local government.

• Journal of Broadcast Engineering
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• v.23 no.1
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• pp.104-114
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• 2018

Recently, as HTTP-based video streaming traffic continues to increase, Dynamic Adaptive Streaming over HTTP(DASH), which is one of the HTTP-based adaptive streaming(HAS) technologies, is receiving attention. Accordingly, many video quality control techniques have been proposed to provide a high quality of experience(QoE) to clients in a DASH environment. In this paper, we propose a new quality control method using ANFIS(Adaptive Network based Fuzzy Inference System) which is one of the neuro-fuzzy system structure. By using ANFIS, the proposed scheme can find fuzzy parameters that selects the appropriate segment bitrate for clients. Also, considering the characteristic of VBR video, the next segment download time can be more accurately predicted using the actual size of the segment. And, by using this, it adjusts video quality appropriately in the time-varying network. In the simulation using NS-3, we show that the proposed scheme shows higher average segment bitrate and lower number of bitrate-switching than the existing methods and provides improved QoE to the clients.

• Korean Journal of Adult Nursing
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• v.28 no.5
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• pp.536-545
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• 2016

Purpose: The aim of this study was to investigate the influencing effects of type D personality on symptom experiences and quality of life in percutaneous coronary intervention patients. Methods: A descriptive, cross-sectional study design was used. A total of 158 patients with percutaneous coronary intervention participated in this study, between July 1 and November 1, 2015. Data were analyzed by means, standard deviations, t-test, $x^2$ test, ANCOVA, and stepwise multiple regression analysis using SPSS 22.0 program. Results: About 53.8% of participants were classified as type D personality. The type D personality group reported statistically significantly higher symptom experience, lower cardiac function, and lower cardiovascular-specific quality of life compared to non-type D personality group. On stepwise multiple regression, the most significant factor of quality of life was symptom experiences (adjusted $R^2=.25$, p<.001), followed by type D personality (adjusted $R^2=.31$, p<.001). Conclusion: Personality trait assessment is recommended for patients with percutaneous coronary intervention to assess symptom experiences and quality of life. In addition, development of nursing intervention might be beneficial to manage symptom experience and quality of life in percutaneous coronary intervention patients with type D personality.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.6
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• pp.2926-2934
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• 2013

The purpose of this study is to investigate the correlation between the job stress and the quality of sleep about 119 rescue workers also improve the quality of sleep through the efficient management of job stress. The questionnaires were distribute to 263 person of 119 rescue workers, and the collected data were analyzed by SPSS 18.0 Program. The results of the analysis were quality of sleep was not good as 7.73 and there were little noticeable gap as location, subjective health condition, caffeine uptake, experience of the first aid denial. There was significant difference between job stress and quality of sleep. After multiple regression analysis, subjective health condition, caffeine uptake, experience of the first aid denial were main causes. In conclusion, job stress had a bad influence on quality of sleep.

• Journal of Korean Academy of Nursing
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• v.48 no.5
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• pp.622-635
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• 2018

Purpose: This study aimed to develop and test a structural model for sleep quality in female shift work nurses. The hypothetical model was constructed on the basis of Spielman's 3P model of insomnia and previous research related to the sleep quality of shift nurses. Methods: This cross-sectional study used structural equation modeling and recruited 285 female shift work nurses from four general and university hospitals with over 300 beds located in C and J cities in Gyeongsangnamdo. Data were collected from September 27 to October 20, 2016, and then analyzed using descriptive statistics, Pearson's correlation, and structural equation modeling. The study used SPSS/Win 18.0 and AMOS 18.0 in processing the data. Results: The final model showed good fit to the empirical data: ${\chi}^2/df=2.19$, SRMR=.07, RMSEA=.07, AGFI=.85, TLI=.91, GFI=.93, GFI=.89, NFI=.87. The factors that influenced sleep quality were sleep hygiene (${\beta}=.32$), perceived shift work status (${\beta}=-.16$), stress response (${\beta}=.16$), shift work experience (${\beta}=.15$), perceived health status (${\beta}=-.14)$, and circadian rhythm (${\beta}=-.13$) explaining 36.0% of the variance. Conclusion: The model of sleep quality of the shift work nurses constructed in this study is recommended as a model to understand and predict the sleep quality of shift work nurses. The results suggest that strategies for improving the sleep quality of shift work nurses should focus on sleep hygiene, perceived health status, stress response, circadian rhythm, perceived shift work status, and shift work experience.