A Learning Experience from ISTO Examination

  • Croft, Nigel (International Standardized Testing Organization A.G. Chairman) ;
  • Park, Young-Hyun (Dept. of Industrial System and Information Engineering Kangnam University)
  • Published : 2001.12.31

Abstract

The revised ISO9000 family of standards represents a significant improvement on the 1994 version and, if implemented well within organizations, should facilitate the development of effective, process-oriented Quality Management Systems. This paper describes how the International Standardized Testing Organization (ISTO) tests the understanding of ISO9000 : 2000, and presents an analysis of the results of the first examinations held in the UK, USA, Mexico and Hong Kong, in February and March 2001.

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