• 한방재활의학과학회지
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• 제23권3호
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• pp.187-199
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• 2013

Objectives The purpose of this study was to measure the expectation of patients visiting the Korean medical hospital for treatment from traffic accident (TA). Methods The data were collected with a questionnaire for about 1 year. The subjects were 39 patients who hospitalized in Korean Medical Hospital after TA. All data were analyzed using SPSS (Statistical Package for the Social Science) program to analyze. Results Acupuncture (8.36) had the highest expectation degree which was followed by Herbalmedicine (8.32), Pharmocoacupuncture (8.14). There were no significant differences in the expectation degree with sex, age, education, occupation. The patients who had experienced Korean medicine treatment had high expectation degree in Pharmocoacupuncture and Herbalmedicine. And the expectation was different significantly (p<0.05). Conclusions The expectation of TA patients was high in Acupucture and Herbalmedicine. The group experienced korean medical treatment before had high degree of expectation in Palmacoacupuncture and Herbalmedicine.

• 간호행정학회지
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• 제10권4호
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• pp.495-513
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• 2004

As this study is the descriptive research study that tries to present the basic data aiming to establish a role of nurses for the Community Welfare Center, by surveying the role expectation and the degree of role performance towards nurses for the Community Welfare Center that nurses for the Community Welfare Center and social workers recognize, it carried out the Questionnaire research targeting nurses who are working for the Community Welfare Center located in Seoul and social workers of institutions where nurses are working, and then analyzed the results, and the study results are as follows. Both the group of nurses and the group of social workers were highly recognizing the necessity and the importance of nurses for the Community Welfare Center, and expected that more effective services will be possible to be offered by means of that nurses do work for the Community Welfare Center. However, compared to the degree that social workers recognize a nurses specialty, the nurses thought that their specialty is not acknowledged in the Community Welfare Center, and even in case of duty friction between groups being felt while social workers and nurses are working together, nurses were experiencing further friction of duties. While nurses are well recognizing their roles, they are statistically and significantly recognizing the degree of role performance lower than expected, thus the difference between the role expectation and the role performance could be seen. Also, the group of nurses showed the higher role expectation towards nurses than the group of social workers, and in relation to roles of a counselor, referral resource, an advocator, an educator, a case manager, a and a coordinator, the degree of role expectation by the group of nurses is statistically and significantly higher than the group of social workers, thus it could be seen that there is difference in the expectation degree between both groups, as to a role of nurses for the Community Welfare Center. In particular, as to a role of universally medical services, the expectations between nurses and social workers showed mutual agreement, but in relation to a role of nurses for community in the more expanded sphere, social workers did not show a receptive attitude, thus it was indicating that there exists an element of role conflict. In relation to the role performance of nurses for the Community Welfare Center, nurses were feeling the disorder degree more than social workers, in all items of disorder factors, and there was difference in recognition between nurses and social workers, as to the priority of disorder factors. Because of, through this study, having been found the difference in recognition of role expectation, the degree of role performance, and a disorder factor between nurses and social workers, as to the nurses for the Community Welfare Center, it is required a study with a more diversified method on a role of nurses for the Community Welfare Center.

• 한국사회복지학
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• 제63권2호
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• pp.133-154
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• 2011

본 연구는 자녀와 동거하지 않는 65세 이상 노인을 대상으로 노년기 독립적인 삶의 기대감과 노인의 하향이전의 관계를 실증적으로 검토하여 분석하였다. 분석에 사용된 자료는 "2008년도 전국 노인생활실태 및 복지욕구조사"자료이며, 자료분석은 다중회귀분석을 이용하였다. 분석결과, 노인의 독립적인 삶의 기대감 정도는 노인의 하향이전 정도에 정적(+)인 영향을 주는 것으로 나타났으며, 구체적으로 경제적 신체적 독립적인 삶의 기대감은 노인의 경제적 서비스 하향이전에 정적(+)인 영향을 주는 것으로 나타난 반면, 심리적 독립적인 삶의 기대감은 노인의 서비스 하향이전에는 정적(+)인 영향을 주는 것으로 나타났지만 경제적 하향이전에는 영향을 주지 않는 것으로 나타났다.

• 한국식품조리과학회지
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• 제20권3호
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• pp.299-309
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• 2004

This study investigated the degree of expectation and satisfaction with internship program of undergraduates majoring in culinary studies, and suggested improvements in satisfaction for training programs. Differences between expectation and satisfaction were significant in all 21 items including pay for internship program, rest spaces, and break time during working. Expectation questions were extracted to five factors. Factor 1 circumstances of kitchen Factor 2 staff's ability and attitude Factor 3 working environment Factor 4 working hours and pay and Factor 5 rotation, period, and placement of jobs. Five factors were also obtained from factor analysis of satisfaction. Factor 1 working hours and rest Factor 2 staff's attitude and pay Factor 3 facilities and sanitation Factor 4 circumstances of kitchen and Factor 5 period and placement of jobs. Overall satisfaction values showed significant differences depending on gender, school-year system, grade, age, and school. The working hours and rest factor had the most significant influence on the overall satisfaction with internship program of undergraduates majoring in culinary studies.

• 대한가정학회지
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• 제38권11호
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• pp.31-42
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• 2000

The purpose of this study was to describe the general degree of expectation and performance of the housework socialization of rural homemakers, to investigate their relationships to demographic variables and to investigate the influence of the performance of housework socialization in relation to the expectation of it. The results of this study were as follows: 1. Rural homemakers’housework socialization score is the upper medium range. 2. The performance of housework socialization was somewhat affected by variables such as the education of homemakers, types of farm, years of residence in rural area, yearly income and employment of homemakers. 3. The expectation of housework socialization was significantly affected by variables such as the education of homemakers, types of farm and yearly income. 4. The expectation of housework socialization was significantly different depending on the utilization of grouped, the utilization of commodities and the utilization of household equipment, as subdomains of the performance on the housework socialization.

• 대한가정학회지
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• 제45권5호
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• pp.1-13
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• 2007

The purpose of this study was to explore the well-being attitude and use the expectation-disconfirmation model to assess consumer satisfaction with well-being products. The consumer expectations, performance and disconfirmation scales were composed of 7 items of 5-likert scales. Consumer satisfaction with well-being products was measured with one-item-measurement scale. The results of this study are as follows. 1. The well-being attitude consists of 4 factors. : consumption of the well-being products, pursuit of mental well-being, criticism of commercial fashion, and pursuit of harmony with natural life. 2. Well-being attitude influences the consumers' expectation, performance, and satisfaction with well-being products. 3. Consumer expectation for well-being products has no influence on satisfaction, but performance and disconfirmation have a high degree of influence on satisfaction.

• 한국지역사회생활과학회지
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• 제17권1호
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• pp.67-77
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• 2006

This study was conducted to investigate the degree of visitors' expectation and satisfaction with foodservice qualities in the rural theme villages. The subjects were 210 participants in the rural theme villages of Gyeongsangbuk-do. The results of this study consisted of three major parts: sociodemographic characteristics, visitors' visiting behavior, the analysis of visitors' expectation and satisfaction. 98.8% of the subjects were accompanied by children and most respondents had the intention of revisiting. The foodservice qualities with the highest expectation scores were 'food freshness' (3.76 point) and those with the highest satisfaction scores were 'friendly employee' (4.14 point). According to the overall attributes, visitors' satisfaction was higher than expectation. 'Food taste' and 'Local food' were the relatively most important attributes for overall satisfaction in the rural theme village.

• 한국HCI학회논문지
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• 제14권1호
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• pp.15-22
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• 2019

본 연구에서는 인공지능 대화형 에이전트인 스마트 스피커의 지능형 에이전트로서의 속성, 즉 자율성, 사회성, 반응성, 능동성, 시간연속성, 목표지향성에 대하여 이용자들이 일상적 상호작용을 통하여 어떤 기대를 가지는지, 또한 어떤 기대격차를 갖는지 살펴보고자 하였다. 이를 위해 스마트 스피커 이용자들을 대상으로 반구조화 인터뷰(semi-structured interview)를 진행하고 그라운드 이론에 기반하여 분석하였다. 연구 결과 사람들은 기술수준의 한계로 인해 스마트 스피커의 사회성이나 인간다움에 대해 큰 기대격차를 갖고 있었다. 스마트 스피커의 반응성에 대해서는 긍정적인 기대격차를 갖는 것으로 드러났고, 시간연속적으로 정보를 기억하는 것에 대해서는 정보의 민감성 정도나 제시방식에 따라 양가적 기대격차가 나타났다. 자율적인 추천에 대해서는 낮은 기대수준이 나타났고 능동적인 말걸기에 대해서는 맥락에 맞는 경우에만 선호하는 것으로 나타났다. 본 연구는 스마트 스피커와 상호작용하는 방식을 설계하고 기대 수준을 관리하는데 있어서 함의점을 제시한다.

• 한국병원경영학회지
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• 제8권1호
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• pp.112-134
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• 2003

The purpose of this study is to analyze the consumer's expectation before the health care service and the consumer's satisfaction after it. The participants of the study are inpatients in a general hospital located in Seoul. The resources were collected from the self-administration questionnaire survey run parallel with face to face interview. In order to measure the degree of the consumer's expectation, 349 samples were collected from the first questionnaire survey on the date of admission to the hospital. The second questionnaire survey was carried out on the date of discharge to the hospital with the participants responding to the first questionnaire survey. There are 154 samples collected from this survey. The results from the analysis of these resources are as follow. First, the survey shows that one of the highest consumers' expectations was about the generosity, kindliness and sincerity from the staff at the hospital, specially from doctors. Second, according to the analysis of the factors affecting the expectations of the consumers, with regard to path of admission to a hospital relating to patient's features, outpatient who gets into a hospital expected good medical care much more than the other patients. In regard of doctor's features, patients usually and highly expect good medical care from doctors who have good carrier and much experience. Third, according to the second questionnaire survey, what patients are satisfied most with is about the generosity and sincerity from staff at a hospital, especially from doctors and their gem attitudes. The results from survey show that the differences among the degree of consumers' satisfaction are very variable, depending on surrounding environments and facilities. The only fact that expectation didn't meet with satisfaction appeared to the case about technology and skill of medical care and the case about updated medical skills and equipments. Fourth, comparing the degree of expectation with the degree of satisfaction of consumers, correlative analysis was concerned significantly and specifically about the part of overall cleanliness relating to facilities and surrounding environments, the items about medical examination and test plan procedure relating to skill of medical care, professional specialties and convenience for procedure, and the items about satisfying explanations and concern about patients from doctors relating to staff's generosity and sincerity. Fifth, the analysis of the factors affecting the degree of how much patients are satisfied with shows that relating to sociodemographical features, patients are not satisfied with the case when the time and process of medical treatment are getting longer. It is surveyed that consumer were satisfied with the motivation to visit a hospital and the insurance type in patient's feature and so were the medical department and the factor of the degree of the expectation in disease's feature. Sixth, according to analysis based on the survey, patients would join again a hospital when they get satisfaction from the medical care and also they want to come again regarding to doctor's capability. For example, when doctors are old, have a good carrier and much experience, patients would come again. As seen from the above, consumers are usually satisfied with the medical treatment more than that they expected before. They would intend to use again when they get satisfaction from the medical care provided at a hospital. Patients and consumers highly expect good attitude as well as capacity from medical doctors and they are also generally satisfied with those things. Therefore, in order to increase the degree of consumer's satisfaction and their intention to come again, the hospital staff would have to commit themselves to achieve high quality service continuously and would have to make an effort to offer the finest quality service.

• 가정과삶의질연구
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• 제15권1호
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• pp.1-12
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• 1997

This study is about understanding the single elderly's view on remarriage and finding factors that affect the remarriage which should provide basic data for the future research on the single elderly's view on remarriage. 251 single elderly men and women (divorced or widowed) were asked to answer the survey questionnaire which also involved individual interviews. A brief summary of the results of this study is as following. The elderly's view on remarriage significantly varies according to the factors like sex age and the number of children of the elderly cause of being single degree of loneliness need for remarriage degree of satisfaction out previous marriage prior remarriage experience. The degree of satisfaction out of previous marriage is high when they maintain cordial relationship with their children and the cause of breakup of marriage is death and the degree of loneliness is high and the period of the previous marriage is long while the period of being single afterward is short. Women's expectation level of remarriage is significantly different in most variables. But that of men's is not different significantly different in most variables. But that of men's is not different significantly in most variables. The satisfaction of the first marriage and the expectation level of remarriage are in positive correlation.