• Journal of Korean Medicine Rehabilitation
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• v.23 no.3
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• pp.187-199
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• 2013

Objectives The purpose of this study was to measure the expectation of patients visiting the Korean medical hospital for treatment from traffic accident (TA). Methods The data were collected with a questionnaire for about 1 year. The subjects were 39 patients who hospitalized in Korean Medical Hospital after TA. All data were analyzed using SPSS (Statistical Package for the Social Science) program to analyze. Results Acupuncture (8.36) had the highest expectation degree which was followed by Herbalmedicine (8.32), Pharmocoacupuncture (8.14). There were no significant differences in the expectation degree with sex, age, education, occupation. The patients who had experienced Korean medicine treatment had high expectation degree in Pharmocoacupuncture and Herbalmedicine. And the expectation was different significantly (p<0.05). Conclusions The expectation of TA patients was high in Acupucture and Herbalmedicine. The group experienced korean medical treatment before had high degree of expectation in Palmacoacupuncture and Herbalmedicine.

• Journal of Korean Academy of Nursing Administration
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• v.10 no.4
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• pp.495-513
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• 2004

As this study is the descriptive research study that tries to present the basic data aiming to establish a role of nurses for the Community Welfare Center, by surveying the role expectation and the degree of role performance towards nurses for the Community Welfare Center that nurses for the Community Welfare Center and social workers recognize, it carried out the Questionnaire research targeting nurses who are working for the Community Welfare Center located in Seoul and social workers of institutions where nurses are working, and then analyzed the results, and the study results are as follows. Both the group of nurses and the group of social workers were highly recognizing the necessity and the importance of nurses for the Community Welfare Center, and expected that more effective services will be possible to be offered by means of that nurses do work for the Community Welfare Center. However, compared to the degree that social workers recognize a nurses specialty, the nurses thought that their specialty is not acknowledged in the Community Welfare Center, and even in case of duty friction between groups being felt while social workers and nurses are working together, nurses were experiencing further friction of duties. While nurses are well recognizing their roles, they are statistically and significantly recognizing the degree of role performance lower than expected, thus the difference between the role expectation and the role performance could be seen. Also, the group of nurses showed the higher role expectation towards nurses than the group of social workers, and in relation to roles of a counselor, referral resource, an advocator, an educator, a case manager, a and a coordinator, the degree of role expectation by the group of nurses is statistically and significantly higher than the group of social workers, thus it could be seen that there is difference in the expectation degree between both groups, as to a role of nurses for the Community Welfare Center. In particular, as to a role of universally medical services, the expectations between nurses and social workers showed mutual agreement, but in relation to a role of nurses for community in the more expanded sphere, social workers did not show a receptive attitude, thus it was indicating that there exists an element of role conflict. In relation to the role performance of nurses for the Community Welfare Center, nurses were feeling the disorder degree more than social workers, in all items of disorder factors, and there was difference in recognition between nurses and social workers, as to the priority of disorder factors. Because of, through this study, having been found the difference in recognition of role expectation, the degree of role performance, and a disorder factor between nurses and social workers, as to the nurses for the Community Welfare Center, it is required a study with a more diversified method on a role of nurses for the Community Welfare Center.

• Korean Journal of Social Welfare
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• v.63 no.2
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• pp.133-154
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• 2011

This study aimed to examine the relationship between the expectation of independent life in old age and intergenerational downward transfer of Korean old people. It was focused on old people who did not live with their adult children by using the raw data of "2008 the Korean study of Welfare Services for the Elderly". The data were analysed by multiple regression analysis. The results showed the degree of the expectation of independent life in old age had positive effect on economic and service downward transfer of old people. Concretely, the degree of the expectation of economic and physical independence had positive effect on economic and service downward transfer of old people. The degree of the expectation of emotional independence had positive effect on service downward transfer of old people, while it had no effect on economic downward transfer.

• Korean journal of food and cookery science
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• v.20 no.3
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• pp.299-309
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• 2004

This study investigated the degree of expectation and satisfaction with internship program of undergraduates majoring in culinary studies, and suggested improvements in satisfaction for training programs. Differences between expectation and satisfaction were significant in all 21 items including pay for internship program, rest spaces, and break time during working. Expectation questions were extracted to five factors. Factor 1 circumstances of kitchen Factor 2 staff's ability and attitude Factor 3 working environment Factor 4 working hours and pay and Factor 5 rotation, period, and placement of jobs. Five factors were also obtained from factor analysis of satisfaction. Factor 1 working hours and rest Factor 2 staff's attitude and pay Factor 3 facilities and sanitation Factor 4 circumstances of kitchen and Factor 5 period and placement of jobs. Overall satisfaction values showed significant differences depending on gender, school-year system, grade, age, and school. The working hours and rest factor had the most significant influence on the overall satisfaction with internship program of undergraduates majoring in culinary studies.

• Journal of the Korean Home Economics Association
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• v.38 no.11
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• pp.31-42
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• 2000

The purpose of this study was to describe the general degree of expectation and performance of the housework socialization of rural homemakers, to investigate their relationships to demographic variables and to investigate the influence of the performance of housework socialization in relation to the expectation of it. The results of this study were as follows: 1. Rural homemakers’housework socialization score is the upper medium range. 2. The performance of housework socialization was somewhat affected by variables such as the education of homemakers, types of farm, years of residence in rural area, yearly income and employment of homemakers. 3. The expectation of housework socialization was significantly affected by variables such as the education of homemakers, types of farm and yearly income. 4. The expectation of housework socialization was significantly different depending on the utilization of grouped, the utilization of commodities and the utilization of household equipment, as subdomains of the performance on the housework socialization.

• Journal of the Korean Home Economics Association
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• v.45 no.5
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• pp.1-13
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• 2007

The purpose of this study was to explore the well-being attitude and use the expectation-disconfirmation model to assess consumer satisfaction with well-being products. The consumer expectations, performance and disconfirmation scales were composed of 7 items of 5-likert scales. Consumer satisfaction with well-being products was measured with one-item-measurement scale. The results of this study are as follows. 1. The well-being attitude consists of 4 factors. : consumption of the well-being products, pursuit of mental well-being, criticism of commercial fashion, and pursuit of harmony with natural life. 2. Well-being attitude influences the consumers' expectation, performance, and satisfaction with well-being products. 3. Consumer expectation for well-being products has no influence on satisfaction, but performance and disconfirmation have a high degree of influence on satisfaction.

• The Korean Journal of Community Living Science
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• v.17 no.1
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• pp.67-77
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• 2006

This study was conducted to investigate the degree of visitors' expectation and satisfaction with foodservice qualities in the rural theme villages. The subjects were 210 participants in the rural theme villages of Gyeongsangbuk-do. The results of this study consisted of three major parts: sociodemographic characteristics, visitors' visiting behavior, the analysis of visitors' expectation and satisfaction. 98.8% of the subjects were accompanied by children and most respondents had the intention of revisiting. The foodservice qualities with the highest expectation scores were 'food freshness' (3.76 point) and those with the highest satisfaction scores were 'friendly employee' (4.14 point). According to the overall attributes, visitors' satisfaction was higher than expectation. 'Food taste' and 'Local food' were the relatively most important attributes for overall satisfaction in the rural theme village.

• Journal of the HCI Society of Korea
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• v.14 no.1
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• pp.15-22
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• 2019

The purpose of this study is to investigate the users' expectation and expectation gap about the attributes of smart speaker as an intelligent agent, ie autonomy, sociality, responsiveness, activeness, time continuity, goal orientation. To this end, semi-structured interviews were conducted for smart speaker users and analyzed based on ground theory. Result has shown that people have huge expectation gap about the sociality and human-likeness of smart speakers, due to limitations in technology. The responsiveness of smart speakers was found to have positive expectation gap. For the memory of time-sequential information, there was an ambivalent expectation gap depending on the degree of information sensitivity and presentation method. We also found that there was a low expectation level for autonomous aspects of smart speakers. In addition, proactive aspects were preferred only when appropriate for the context. This study presents implications for designing a way to interact with smart speakers and managing expectations.

• Korea Journal of Hospital Management
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• v.8 no.1
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• pp.112-134
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• 2003

The purpose of this study is to analyze the consumer's expectation before the health care service and the consumer's satisfaction after it. The participants of the study are inpatients in a general hospital located in Seoul. The resources were collected from the self-administration questionnaire survey run parallel with face to face interview. In order to measure the degree of the consumer's expectation, 349 samples were collected from the first questionnaire survey on the date of admission to the hospital. The second questionnaire survey was carried out on the date of discharge to the hospital with the participants responding to the first questionnaire survey. There are 154 samples collected from this survey. The results from the analysis of these resources are as follow. First, the survey shows that one of the highest consumers' expectations was about the generosity, kindliness and sincerity from the staff at the hospital, specially from doctors. Second, according to the analysis of the factors affecting the expectations of the consumers, with regard to path of admission to a hospital relating to patient's features, outpatient who gets into a hospital expected good medical care much more than the other patients. In regard of doctor's features, patients usually and highly expect good medical care from doctors who have good carrier and much experience. Third, according to the second questionnaire survey, what patients are satisfied most with is about the generosity and sincerity from staff at a hospital, especially from doctors and their gem attitudes. The results from survey show that the differences among the degree of consumers' satisfaction are very variable, depending on surrounding environments and facilities. The only fact that expectation didn't meet with satisfaction appeared to the case about technology and skill of medical care and the case about updated medical skills and equipments. Fourth, comparing the degree of expectation with the degree of satisfaction of consumers, correlative analysis was concerned significantly and specifically about the part of overall cleanliness relating to facilities and surrounding environments, the items about medical examination and test plan procedure relating to skill of medical care, professional specialties and convenience for procedure, and the items about satisfying explanations and concern about patients from doctors relating to staff's generosity and sincerity. Fifth, the analysis of the factors affecting the degree of how much patients are satisfied with shows that relating to sociodemographical features, patients are not satisfied with the case when the time and process of medical treatment are getting longer. It is surveyed that consumer were satisfied with the motivation to visit a hospital and the insurance type in patient's feature and so were the medical department and the factor of the degree of the expectation in disease's feature. Sixth, according to analysis based on the survey, patients would join again a hospital when they get satisfaction from the medical care and also they want to come again regarding to doctor's capability. For example, when doctors are old, have a good carrier and much experience, patients would come again. As seen from the above, consumers are usually satisfied with the medical treatment more than that they expected before. They would intend to use again when they get satisfaction from the medical care provided at a hospital. Patients and consumers highly expect good attitude as well as capacity from medical doctors and they are also generally satisfied with those things. Therefore, in order to increase the degree of consumer's satisfaction and their intention to come again, the hospital staff would have to commit themselves to achieve high quality service continuously and would have to make an effort to offer the finest quality service.

• Journal of Families and Better Life
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• v.15 no.1
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• pp.1-12
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• 1997

This study is about understanding the single elderly's view on remarriage and finding factors that affect the remarriage which should provide basic data for the future research on the single elderly's view on remarriage. 251 single elderly men and women (divorced or widowed) were asked to answer the survey questionnaire which also involved individual interviews. A brief summary of the results of this study is as following. The elderly's view on remarriage significantly varies according to the factors like sex age and the number of children of the elderly cause of being single degree of loneliness need for remarriage degree of satisfaction out previous marriage prior remarriage experience. The degree of satisfaction out of previous marriage is high when they maintain cordial relationship with their children and the cause of breakup of marriage is death and the degree of loneliness is high and the period of the previous marriage is long while the period of being single afterward is short. Women's expectation level of remarriage is significantly different in most variables. But that of men's is not different significantly different in most variables. But that of men's is not different significantly in most variables. The satisfaction of the first marriage and the expectation level of remarriage are in positive correlation.