• Title/Summary/Keyword: Evaluation Scheme

Search Result 1,522, Processing Time 0.025 seconds

A Study on Kiosk Satisfaction Level Improvement: Focusing on Kano, Timko, and PCSI Methodology (키오스크 소비자의 만족수준 연구: Kano, Timko, PCSI 방법론을 중심으로)

  • Choi, Jaehoon;Kim, Pansoo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
    • /
    • v.17 no.4
    • /
    • pp.193-204
    • /
    • 2022
  • This study analyzed the degree of influence of measurement and improvement of customer satisfaction level targeting kiosk users. In modern times, due to the development of technology and the improvement of the online environment, the probability that simple labor tasks will disappear after 10 years is close to 90%. Even in domestic research, it is predicted that 'simple labor jobs' will disappear due to the influence of advanced technology with a probability of about 36%. there is. In particular, as the demand for non-face-to-face services increases due to the Corona 19 virus, which is recently spreading globally, the trend of introducing kiosks has accelerated, and the global market will grow to 83.5 billion won in 2021, showing an average annual growth rate of 8.9%. there is. However, due to the unmanned nature of these kiosks, some consumers still have difficulties in using them, and consumers who are not familiar with the use of these technologies have a negative attitude towards service co-producers due to rejection of non-face-to-face services and anxiety about service errors. Lack of understanding leads to role conflicts between sales clerks and consumers, or inequality is being created in terms of service provision and generations accustomed to using technology. In addition, since kiosk is a representative technology-based self-service industry, if the user feels uncomfortable or requires additional labor, the overall service value decreases and the growth of the kiosk industry itself can be suppressed. It is important. Therefore, interviews were conducted on the main points of direct use with actual users centered on display color scheme, text size, device design, device size, internal UI (interface), amount of information, recognition sensor (barcode, NFC, etc.), Display brightness, self-event, and reaction speed items were extracted. Afterwards, using the questionnaire, the Kano model quality attribute classification of each expected evaluation item was carried out, and Timko's customer satisfaction coefficient, which can be calculated with accurate numerical values The PCSI Index analysis was additionally performed to determine the improvement priorities by finally classifying the improvement impact of the kiosk expected evaluation items through research. As a result, the impact of improvement appears in the order of internal UI (interface), text size, recognition sensor (barcode, NFC, etc.), reaction speed, self-event, display brightness, amount of information, device size, device design, and display color scheme. Through this, we intend to contribute to a comprehensive comparison of kiosk-based research in each field and to set the direction for improvement in the venture industry.

A Page Replacement Scheme Based on Recency and Frequency (최근성과 참조 횟수에 기반한 페이지 교체 기법)

  • Lee, Seung-Hoon;Lee, Jong-Woo;Cho, Seong-Je
    • The KIPS Transactions:PartA
    • /
    • v.8A no.4
    • /
    • pp.469-478
    • /
    • 2001
  • In the virtual memory system, page replacement policy exerts a great influence on the performance of demand paging. There are LRU(Least Recently Used) and LFU (Least Frequently Used) as the typical replacement policies. The LRU policy performs effectively in many cases and adapts well to the changing workloads compared to other policies. It however cannot distinguish well between frequently and infrequently referenced pages. The LFU policy requires that the page with the smallest reference count be replaced. Though it considers all the references in the past, it cannot discriminate between references that occurred far back in the past and the more recent ones. Thus, it cannot adapt well to the changing workload. In this paper, we first analyze memory reference patterns of eight applications. The patterns show that the recently referenced pages or the frequently referenced pages are accessed continuously as the case may be. So it is rather hard to optimize page replacement scheme by using just one of the LRU or LFU policy. This paper makes an attempt to combine the advantages of the two policies and proposes a new page replacement policy. In the proposed policy, paging list is divided into two lists (LRU and LFU lists). By keeping the two lists in recency and reference frequency order respectively, we try to restrain the highly referenced pages in the past from being replaced by the LRU policy. Results from trace-driven simulations show that there exists points on the spectrum at which the proposed policy performs better than the previously known policies for the workloads we considered. Especially, we can see that our policy outperforms the existing ones in such applications that have reference patterns of re-accessing the frequently referenced pages in the past after some time.

  • PDF

A Study on the Optimal Span Width in the Bridge Main Span of Incheon 2nd Bridge (1) Evaluation on the Optimal Main Span Width according to Traffic Volume and Ship Maneuverability (인천항 제2연륙교 주경간의 적정 교각폭 결정에 관한 연구 (1) 교통량 측면과 선박 조종성 측면에서의 소요 교각폭 산정)

  • Koo Ja-Yun;Kim Seok-Jae;Jang Eun-Kyu;Kim Se-Won
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2004.11a
    • /
    • pp.175-181
    • /
    • 2004
  • A construction project of Incheon 2nd bridge, which is connected between the Incheon Song-Do New Town and the Incheon International Airport in Young-Jong-Do, have been proposed by the private capital in 1999. But the optimal span width in the bridge main span have not been decided in spite of the three investigations into the feasibility of ship's safe transit in this planned bridge. In this paper, we study the optimal main span width according to the traffic volume in the future traffic and the ship maneuverability of maximum size aspect. The result cf this study, Incheon 2nd bridge main span design is required to design two-way traffic scheme and 1,000m span width, which will satisfy the safe transit from the viewpoint of the traffic volume in the future traffic and the ship maneuverability maximum size.

  • PDF

Green Port Strategies for Reducing Air Pollution in Port of Incheon (대기오염 저감을 통한 인천항의 Green Port 전략)

  • Han, Chul-Hwan
    • Journal of Korea Port Economic Association
    • /
    • v.27 no.1
    • /
    • pp.281-304
    • /
    • 2011
  • In the energy-climate era, pollution emissions from port activities have a significant issue in international shipping and port community. Thus international organization such as IMO and developed countries are seeking to develop various reduction strategies against air pollution. However Korea has recently conducted several studies concerning air pollution in port industry. The main purpose of the paper is to suggest emission reduction strategies for bulk terminal in Port of Incheon, which handles large amount bulk cargoes as a gateway for the metropolitan area. For this aim, the clean air strategies of the world major ports were considered and air pollution reduction strategies were suggested. The main findings of this paper are as follows. First, the emission reduction strategies for container terminal are should be integrated based on technologies changes, operational changes and market-based measures. Second, the emission reduction strategies for bulk terminal can be effective when use innovative measures during loading, unloading and storage process such as telescopic cascade trimming chute, snake sandwich equipment, dry fog system and dome structure. Finally, investigation on actual conditions of air pollution in Korean ports and development of environmental evaluation scheme for persisting monitoring should be conducted.

Development of a Community-based Preventive Health Care Model for the Elderly in Korea through the Evaluation of a Japanese Counterpart (일본의 노인건강관리체계 검토를 통한 한국 지역사회노인 예방 건강관리 방안모색 연구)

  • Lee, In-Sook
    • Perspectives in Nursing Science
    • /
    • v.7 no.1
    • /
    • pp.10-22
    • /
    • 2010
  • Purpose: Through a thorough examination of the CCSC (Community Comprehensive Support Center) system in Japan, this study suggests a scheme to provide community-based preventive health care services for the elderly in Korea. Methods: The study inquired into the applicability of the Japanese model by reviewing the data related to the CCSC project, aided by both in-depth interviews with staff in the field and consultations with specialists. Results: Rearrangement of the Visiting Health Management Project system is needed to manage the collective or individual visiting care management for frailty prevention of the elderly in communities. The delegated service system for preventive care in the community, including direct management by one of the public health centers, also needs to be reviewed and the application of stricter standards for the selection of the agency or corporation to run the delegated service is necessary. Long-Term Care Insurance, along with national and local grants, is to be considered as a financial resource for the community-based preventive health care model for the elderly. By making active use of education rooms at district offices, senior citizen centers in neighborhoods for the elderly with easy access can be created. The project needs to raise active supports from communities, develop programs which can be absorbed into particular local cultures, and promote the understanding of the preventive project in local communities. The preventive program should focus on first solving the problems of depression, seclusion, and lack of mobility of the elderly. Second, the program should instruct physical self-management for exercise-nutrition-dental maintenance, and third, the program should strengthen the cognitive abilities of the elderly. In addition, it is necessary to systematize and implement counter-plans of the family and community to protect the elderly who has mental and cognitive problems. Finally, by establishing a network of public health welfare resources based upon research on a community level, assessment and planning for the health of the elderly should be one with their family, and comprehensive consultation and recommendations should be provided to the family. Conclusion: Taking into consideration the experience Japan has had with respect to a similar project, it is appropriate to develop and implement a service system which would combine the Visiting Health Management Project system which has already been established and a preventive health care model for the elderly on a community level.

  • PDF

Flood Forecasting and Warning System using Real-Time Hydrologic Observed Data from the Jungnang Stream Basin (실시간 수문관측자료에 의한 돌발 홍수예경보 시스템 -중랑천 유역을 중심으로-)

  • Lee, Jong-Tae;Seo, Kyung-A;Hur, Sung-Chul
    • Journal of Korea Water Resources Association
    • /
    • v.43 no.1
    • /
    • pp.51-65
    • /
    • 2010
  • We suggest a simple and practical flood forecasting and warning system, which can predict change in the water level of a river in a small to medium-size watershed where flash flooding occurs in a short time. We first choose the flood defense target points, through evaluation of the flood risk of dike overflow and lowland inundation. Using data on rainfall, and on the water levels at the observed and prediction points, we investigate the interrelations and derive a regression formula from which we can predict the flood level at the target points. We calculate flood water levels through a calibrated flood simulation model for various rainfall scenarios, to overcome the shortage of real water stage data, and these results as basic population data are used to derive a regression formula. The values calculated from the regression formula are modified by the weather condition factor, and the system can finally predict the flood stages at the target points for every leading time. We also investigate the applicability of the prediction procedure for real flood events of the Jungnang Stream basin, and find the forecasting values to have close agreement with the surveyed data. We therefore expect that this suggested warning scheme could contribute usefully to the setting up of a flood forecasting and warning system for a small to medium-size river basin.

Efficient Cache Management Scheme in Database based on Block Classification (블록 분류에 기반한 데이타베이스의 효율적 캐쉬 관리 기법)

  • Sin, Il-Hoon;Koh, Kern
    • Journal of KIISE:Computer Systems and Theory
    • /
    • v.29 no.7
    • /
    • pp.369-376
    • /
    • 2002
  • Although LRU is not adequate for database that has non-uniform reference pattern, it has been adopted in most database systems due to the absence of the proper alternative. We analyze database block reference pattern with the realistic database trace. Based on this analysis, we propose a new cache replacement policy. Trace analysis shows that extremely non-popular blocks take up about 70 % of the entire blocks. The influence of recency on blocks' re-reference likelihood is at first strong due to temporal locality, however, it rapidly decreases and eventually becomes negligible as stack distance increases. Based on this observation, RCB(Reference Characteristic Based) cache replacement policy, which we propose in this paper, classifies the entire blocks into four block groups by blocks' recency and re-reference likelihood, and operates different priority evaluation methods for each block group. RCB policy evicts non-popular blocks more quickly than the others and evaluates the priority of the block by frequency that has not been referenced for a long time. In a trace-driven simulation, RCB delivers a better performance than the existing polices(LRU, 2Q, LRU-K, LRFU). Especially compared to LRU. It reduces miss count by 5~l2.7%. Time complexity of RCB is O(1), which is the same with LRU and 2Q and superior to LRU-K(O(log$_2$N)) and LRFU(O(l) ~ O(log$_2$N)).

A Study on Cross-correlation Control Schemes on Walsh and Golay Codes Based on the Orthogonal Transformation and BER Performance Evaluation of Asynchronous CDMA System Using the Modified Codes (직교변환에 의한 Walsh 및 Golay 코드의 상호상관 제어방식과 수정된 코드를 사용한 비동기 CDMA 시스템의 비트오율 성능에 관한 연구)

  • Lee, Won-Chang;Kim, Myoung-Jin
    • Journal of the Institute of Convergence Signal Processing
    • /
    • v.9 no.4
    • /
    • pp.304-312
    • /
    • 2008
  • Orthogonal codes like Walsh and Golay codes may have large correlation value when they are not synchronized, hence they are seldom used in asynchronous CDMA systems. Wysocki[1] showed that by multiplying the original Walsh-Hadamard matrix with an orthogonal transformation matrix the resultant matrix sustains orthogonality between row vectors and their cross-correlation can be reduced. Soberly and Wysocki[2] proposed similar scheme on Golay codes. This implies that using the proper orthogonal transformation cross-correlation of Walsh and Golay codes can be reduced, and the transformed codes can be used for user separation in the CDAM reverse link. In this paper we discuss cross-correlation related parameters which affect the performance of an asynchronous CDMA link, and we investigate the correlation properties of the transformed codes. When we designed orthogonal transformation matrices for Walsh and Golay codes, we minimized the maximum value of aperiodic cross-correlation of the codes ($ACC_{max}$) or the mean square value of the aperiodic cross-correlation($R_{cc}$) with preserving the orthogonality of the modified codes. We also evaluate the asynchronous CDMA system that uses the transformed Walsh and Golay codes.

  • PDF

An Hybrid Clustering Using Meta-Data Scheme in Ubiquitous Sensor Network (유비쿼터스 센서 네트워크에서 메타 데이터 구조를 이용한 하이브리드 클러스터링)

  • Nam, Do-Hyun;Min, Hong-Ki
    • Journal of the Institute of Convergence Signal Processing
    • /
    • v.9 no.4
    • /
    • pp.313-320
    • /
    • 2008
  • The dynamic clustering technique has some problems regarding energy consumption. In the cluster configuration aspect the cluster structure must be modified every time the head nodes are re-selected resulting in high energy consumption. Also, there is excessive energy consumption when a cluster head node receives identical data from adjacent cluster sources nodes. This paper proposes a solution to the problems described above from the energy efficiency perspective. The round-robin cluster header(RRCH) technique, which fixes the initially structured cluster and sequentially selects duster head nodes, is suggested for solving the energy consumption problem regarding repetitive cluster construction. Furthermore, the issue of redundant data occurring at the cluster head node is dealt with by broadcasting metadata of the initially received data to prevent reception by a sensor node with identical data. A simulation experiment was performed to verify the validity of the proposed approach. The results of the simulation experiments were compared with the performances of two of the must widely used conventional techniques, the LEACH(Low Energy Adaptive Clustering Hierarchy) and HEED(Hybrid, Energy Efficient Distributed Clustering) algorithms, based on energy consumption, remaining energy for each node and uniform distribution. The evaluation confirmed that in terms of energy consumption, the technique proposed in this paper was 29.3% and 21.2% more efficient than LEACH and HEED, respectively.

  • PDF

Technology trend of Smart-home Security System (스마트 홈 시큐리티 기술 동향)

  • Jang, Ye-Jin;Jeon, Yong-Tae
    • Korean Security Journal
    • /
    • no.30
    • /
    • pp.117-138
    • /
    • 2012
  • To cope with rapidly increasing crimes, the Smart-home system has become common to minimize and prevent crimes in the residential space. Accordingly, the interest on the security-related Smart-home system is also increasing. First is the establishment of Smart-home security standard. At present, the Smart-home security systems are implemented by individual policies of construction companies or by the requirement of residents. Each construction company has their own characteristics in the Smart-home security system; while there is no standardized system. Second is the introduction of Smart-home security certificate system. Like people have certificates, now the residential spaces may also need certificates. A certificate system that represents the performance of residential spaces cannot be an absolute criterion in the evaluation of apartment quality, however, it can be a basic requirement for the convenient residential environment and policies being implemented by the government. If a certificate system would be introduced, construction companies will compete with each other to provide with better security system and apartment operation companies will hire more specialized security personnel in order to get higher certificates. Consequently, better security of residential space will be secured. It is also required to develop and establish response measures by studying the key changes and trends of Smart-home security system. The advance in mechanical security devices will bring about more changes in the future. Therefore, more various in-depth studies are required on the basic specifications of security system in the residential spaces.

  • PDF