• Title/Summary/Keyword: Evaluation Perspectives

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Evaluating website performance using formula and balanced scorecard methods

  • Hou, Liyao;Hong, Jong-Yi;Suh, Eui-Ho
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.764-769
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    • 2007
  • This paper proposes a new model to· evaluate the effectiveness of websites using balanced scorecard (BSC) and weighted formula based methods.fisrt, we Use BSC method to find out the cause-and-effect relationships between the measure and website activities, and our proposed model evaluates website performance from six perspectives: business value, operational excellence, customer value, website interface, management, maintenance, and learning and innovation. Next, we usedformula-based approach to identify what makes website performance low by developing the evaluation formula through investigating website users; finally, case studies of two famous websites are given to show how our method can be used Our evaluation model can not only evaluate website performance but also suggest how to improve performance.

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An Empirical Study on the Integrated Customer Satisfaction Evaluation Model for New Product Development - Focused on Automobile Industry - (신제품 개발을 위한 통합 고객만족도 평가모델에 관한 실증적 연구 - 자동차 산업을 중심으로 -)

  • Kim Dong Nam;Cho Jai Rip
    • Journal of Korean Society for Quality Management
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    • v.32 no.4
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    • pp.113-124
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    • 2004
  • Customer satisfaction is becoming an increasingly salient topic in many firms and in academic research. One main rationale behind this interest is that customer satisfaction is believed to be associated with fruitful customer re-visit from the firm's point of view. Some country already had index models which can measure the degree of customer satisfaction. But, such models are ordinary models which used generally the scope of nation-wide /industry. Therefore, we needs some modifications to measure customer satisfaction for specific product & service and to provide the valuable feedback to specific firms. In this Perspectives, this study will evaluate the customer satisfaction index about automobile company and analyze it's result for valuable feedback. This study will present a model for an integrated customer satisfaction evaluation system which used structural equation modeling. Through this study, we anticipate that it will offer the measuring method about customer satisfaction and some guideline for product design process.

Procedure Evaluation and Follow-up Evaluation on the Conjugal Violence Intervention Program (부부폭력 개입 프로그램의 과정평가와 추후평가)

  • Lee, Jung-Yeon
    • Korean Journal of Human Ecology
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    • v.12 no.5
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    • pp.647-658
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    • 2003
  • This research was focused on evaluating the intervention program for preventing the recurrence of conjugal violence. It was based on family system perspectives because the conjugal violence was considered as the result of dysfunctional interactions between spouses. Especially, a follow-up study was conducted by the telephone interview one year later after the program ended. There were some findings as follows: First, the physical violent behaviors never reoccurred, but the verbal ones still continued. Second, this program had an effect on decreasing the recurrence of conjugal violence.

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Research into the Evaluation Framework of Environmental Education Programs through Lived Experience - A Case of '2001 Green Camp'- (자연체험교육 프로그램 평가틀에 관한 연구 -'2001 그린캠프'를 중심으로 -)

  • 박미선;지은경;김재현
    • Hwankyungkyoyuk
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    • v.14 no.2
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    • pp.51-67
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    • 2001
  • In this study we developed a framework to evaluate environmental education programs through lived experience in nature and the framework was applied to a neat case,'2001 Green Camp'. The framework consists of 4 items; goals and objectives, instructional planning, teaching and learning, methods and learning operation and environment. Learning outcomes such as changes to the levels of knowledge, attitude, participation and environmental sensitivity are not included in the evaluation framework but evaluated through direct questions to students. Two researchers observed and evaluated programs with the framework. This study reflected various perspectives of researchers, teachers, students and staff members.

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An Efficient Revenue/Profit Evaluation Method Based on Probabilistic Production Costing Technique (확률적 운전비계산 모형에 기초한 발전기 수입/순익 평가 방법론 개발)

  • 박종배;신중린;김민수;전영환
    • The Transactions of the Korean Institute of Electrical Engineers A
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    • v.51 no.12
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    • pp.638-646
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    • 2002
  • This paper presents an efficient algorithm for evaluating the Profit and revenue of generating units in a competitive electricity market based on the probabilistic production costing technique. The accurate evaluation of the profit and revenue of generating units for long-term perspectives is one of the most important issues in a competitive electricity market environment. For efficient calculation of the profit and revenue of generating units under the equivalent load duration curve(ELDC), a new approach to figure out the marginal plants and the corresponding market clearing prices during a time period in a probabilistic manner is developed. The mathematical formulation and illustrative application of the suggested method is presented.

Changes in Teaching Behaviors and Awareness of Pre-service Mathematics Teachers by Using Survey on Self-reflection during Education Practices (반성적 수업 분석지를 활용한 교육실습에서 중등수학 예비교사의 교수행동 및 인식 변화)

  • Kwon, JongKyum
    • Journal for History of Mathematics
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    • v.27 no.5
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    • pp.365-384
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    • 2014
  • The purpose of this study is to assess the changes that occur to pre-service mathematics teachers by using survey on the self-reflection during their education practices. For four weeks of the education practice period, the changes to pre-service teachers are analyzed from teaching and learning perspectives. The teaching perspective is sub-categorized into lesson contents, teaching methods, and evaluation on teaching, and the learning perspective is sub-categorized into monitoring on learning, support for learning and evaluation on learning. The analysis shows that significant changes occur in teaching contents from the teaching perspective and in all the sub-categories from the learning perspective. Based on the analysis, preservice teachers are suggested to utilize self-reflection programs during their education practices to promote their professionalism in teaching.

Case Study of Publishing and Using Open Courseware: Perspectives of Instructors, Students, and an Evaluation Group

  • YOU, Jiwon;PARK, Sung Hee
    • Educational Technology International
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    • v.11 no.2
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    • pp.149-172
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    • 2010
  • Knowledge can be more meaningful when it is shaped and personalized through interaction with others. Implementation of open learning environments such as open courseware or shared knowledge communities has gradually become more common. A case study which investigated instructors' experiences and perceptions of publishing and using open courseware in the classroom was conducted at a university in Korea. Responses from participating students and an evaluation group regarding how they perceived open learning environments were also examined. Based on the inductive analysis of the data, this study discusses advantages and challenges of publishing open courseware and collaborative learning environments. Also, practical guidelines for developing reusable learning materials are suggested.

Digital Library Evaluation Criteria: What do Users Want? (디지털 도서관 평가기준: 이용자들이 원하는 것은 무엇인가?)

  • Xie, Iris;Joo, Soohyung;Matusiak, Krystyna K.
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.1
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    • pp.5-18
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    • 2014
  • Criteria for evaluating digital libraries have been suggested in prior studies, but limited research has been done to understand users' perceptions of evaluation criteria. This study investigates users' opinions of the importance of digital library evaluation criteria. Thirty user participants, including 10 faculty members and 20 students, were recruited from five universities across the United States. They were asked to rate the importance of evaluation criteria in eight dimensions (e.g. collections, information organization, context, etc.). The results demonstrate that users care about evaluation criteria related to the use and quality of collection and services rather than the operation of digital libraries. The findings of this study are relevant to the development of user-centered digital libraries and associated evaluation frameworks through the incorporation of unique users' needs and preferences.

Korean Students' Achievement in Scientific Literacy (우리 나라 학생들의 과학적 소양 성취도)

  • Shin, Dong-Hee;Ro, Koog-Hyang
    • Journal of The Korean Association For Science Education
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    • v.22 no.1
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    • pp.76-92
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    • 2002
  • OECD/PISA(Programme for International Student Assessment) is significant in that it is the first international comparative study assessing 15-year-old students' scientific literacy. Based on Korean students' results of percent correct in 35 science items, several characteristics such as followings were revealed. First, from the perspectives of science application area, Korean students showed the highest achievement in the area of 'science in technology' followed by in the areas of 'science in life and health' and 'science in earth and environment'. Male students achieved significantly better than female counterparts in all three areas. Second, the achievement in items of science knowledge was significantly higher than in items of scientific processes. Whereas the achievement difference between science knowledge- and scientific process items was larger for male students. Third, from the perspectives of application contexts, Korean students showed the highest achievement in the historical context and the lowest achievement in the personal context. Fourth, from the perspectives of item format, Korean students performed significantly better in open-constructed items rather than in multiple-choice items. Fifth, Korean students showed low performance in items of biotechnology and environment-related issue, which was more prominent for female students. Sixth, whereas male students performed significantly better than female students in most aspects, it is noteworthy that there was no significant gender differences in items of scientific processes and females performed significantly better than male students in open-constructed items which require long sentence.

A Study on the Islamic terrorism in the Southeast Asia: Its Evaluation and perspectives (동남아시아 이슬람 테러리즘 현황 및 전망에 관한 연구)

  • Choi, Jin-Tai
    • Korean Security Journal
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    • no.14
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    • pp.549-567
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    • 2007
  • In the post-Cold war world, the threat of terrorism is emerging as the most formidable challenge. The terrorist attacks including 9.11 World Trade Center attack have proved such challenge. It has become apparent that no country is safe from the scourage of terrorism. The region of the southeast Asia is no exception to this trend. The Bali bombing of 2002, killing about 200 innocent people, demonstrated that the threat environment had significantly altered. Today, local and regional groups such as Jemiah Islamiah can conduct terrorist operations as devastating as those carried out by Al Qaeda. As fighting terrorism is a complex multi-dimensional task, the responsibility for fighting terrorism must not rest with a single government. The burden must be shared by both the local governments and international communities. In addition, To prevent another bombing of the scale of Bali, countries in the region of southeast Asia must respond decisively. The purpose of this study is to examine the current situation on terrorism in the southeast Asia and to provide perspectives on future terrorism in this region. To foster the better understanding, historical survey on the terrorism in the region and local terrorist groups' network with the foreign terrorist organizations including Al Qaeda have been researched. Based on the result of the research, this paper provides a perspectives and evaluation on the future terrorism in the southeast Asia. It also provides an implications for our reference in the war against terrorism.

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