• 제목/요약/키워드: English experience

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Analyzing Customer Experience in Hotel Services Using Topic Modeling

  • Nguyen, Van-Ho;Ho, Thanh
    • Journal of Information Processing Systems
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    • 제17권3호
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    • pp.586-598
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    • 2021
  • Nowadays, users' reviews and feedback on e-commerce sites stored in text create a huge source of information for analyzing customers' experience with goods and services provided by a business. In other words, collecting and analyzing this information is necessary to better understand customer needs. In this study, we first collected a corpus with 99,322 customers' comments and opinions in English. From this corpus we chose the best number of topics (K) using Perplexity and Coherence Score measurements as the input parameters for the model. Finally, we conducted an experiment using the latent Dirichlet allocation (LDA) topic model with K coefficients to explore the topic. The model results found hidden topics and keyword sets with high probability that are interesting to users. The application of empirical results from the model will support decision-making to help businesses improve products and services as well as business management and development in the field of hotel services.

English vowel production conditioned by probabilistic accessibility of words: A comparison between L1 and L2 speakers

  • Jonny Jungyun Kim;Mijung Lee
    • 말소리와 음성과학
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    • 제15권1호
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    • pp.1-7
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    • 2023
  • This study investigated the influences of probabilistic accessibility of the word being produced - as determined by its usage frequency and neighborhood density - on native and high-proficiency L2 speakers' realization of six English monophthong vowels. The native group hyperarticulated the vowels over an expanded acoustic space when the vowel occurred in words with low frequency and high density, supporting the claim that vowel forms are modified in accordance with the probabilistic accessibility of words. However, temporal expansion occurred in words with greater accessibility (i.e., with high frequency and low density) as an effect of low phonotactic probability in low-density words, particularly in attended speech. This suggests that temporal modification in the opposite direction may be part of the phonetic characteristics that are enhanced in communicatively driven focus realization. Conversely, none of these spectral and temporal patterns were found in the L2 group, thereby indicating that even the high-proficiency L2 speakers may not have developed experience-based sensitivity to the modulation of sub-categorical phonetic details indexed with word-level probabilistic information. The results are discussed with respect to how phonological representations are shaped in a word-specific manner for the sake of communicatively driven lexical intelligibility, and what factors may contribute to the lack of native-like sensitivity in L2 speech.

TOEFL의 듣기문항 분석을 통한 한국대학생 듣기 학습효과 (An Analysis of English Listening Items on the TOEFL)

  • 차경환;유윤희
    • 음성과학
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    • 제7권2호
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    • pp.157-175
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    • 2000
  • The aim of this paper was to diagnose Korean college students' listening skills on the TOEFL. The researchers identified which section, among the TOEFL listening Part A, B, and C, is most easily teachable/ improvable during the period of a semester. First, the result of this research shows that Korean students tend to have lower scores in Part A than Part B or Part C. The results indicate that the short informal conversation doesn't give sufficient clues to students, and they don't have enough time to infer the answer. Second, the results revealed that. students showed the lowest progress in Part B after they studied TOEFL listening items and essential idioms for the listening section for 13 weeks. Because students didn't have much experience learning the informal conversation as opposed to the formal one in English, it is harder to achieve an improved grade in Part B, which consists of the informal conversation. But after a semester-long listening course, the average score on TOEFL listening sections increased.

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Pronunciation-based Listening Teaching

  • Lee, Kyung-Mi
    • 대한음성학회:학술대회논문집
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    • 대한음성학회 2000년도 7월 학술대회지
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    • pp.283-300
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    • 2000
  • This paper is intended to suggest how to improve Korean high school students' awareness of the pronunciation in order to foster communicative effectiveness. Initially it is focused on the tasks of listening to the suprasegmental aspects. The strategies used in the listening process are (1)discerning intonation units, (2)recognizing rhythm pattern, and (3)identifying contraction and linking in connected speech. The tasks including in each process are listening discrimination, guided practice activity, and listening and speaking activity. The teacher should avoid methods which yield discouraging outcomes and try to help students enjoy experience of success in doing exercises and activities. So I suggested: students put the slash on the pause perceptible to chunk the stream of speech into the intonation units, and mark the content words to internalize English rhythm. And then I suggested that students listen to pop song English in order to improve the awareness of function words and connected speech in the intonation unit.

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EFL Teachers' Professional Development: Peer Coaching

  • Bang, Young-Joo
    • 영어어문교육
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    • 제15권2호
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    • pp.1-25
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    • 2009
  • The purpose of this study is to explore the potential of peer coaching for EFL teachers' professional development. For this study, 12 college teachers in Korea participated in a 10-week program. They were 7 males and 5 females, ranging in age from 24 to 37 years. Data were collected through semi-structured interviews. Reflective analysis was used to analyze individual interview data. From the findings, two significant categories of peer coaching were identified: positive and negative responses to peer coaching experience. However, the overriding themes that emerged from the data were the benefits of peer coaching. The participants were almost unanimous in their acknowledgement of the advantages of peer coaching, such as reflective support through other's eyes, improved working environments, greater teaching strategies, higher professional self-esteem, and awareness of self-directed learning. Negative responses also appeared, mostly in regard to the working principles of implementation; the major issues of difficulties were time management, complexities of implementation procedure, stress and personal vulnerability, and relative lack of reflection and feedback skills. Demonstrating the participants' experiences towards the peer coaching program, this study provides EFL teachers with useful insights into peer coaching as an effective tool of their professional development.

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The Eluded Allusion: A Satirical Reading of Joseph Conrad's Heart of Darkness

  • Lee, Seogkwang
    • 영어영문학
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    • 제64권3호
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    • pp.415-432
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    • 2018
  • This essay reinterprets Joseph Conrad's The Heart of Darkness as satirical writing. In an experience-based fictional world, Conrad places imperial precursors who present themselves with a derogatory demeanor that stems from corrupt rapacity at its forefront. This rapacity is enabled by what European colonists believe to be a noble cause, regarded as a vehicle with which to enlighten African continent in his work. This essay reads this noble cause that allows such exorbitant and corrupt rapacity as a dominant element in the construction of Conrad's characters, particularly Kurtz, as objects of satire. Kurtz ends up beginning his calamitous descent into barbarism, mockingly quite opposite to what the colonial disciples misconceive themselves to be. In exhuming the satirical elements from the novel, this paper proves the significance of reading The Heart of Darkness as satire as an alternative reading to the racist book Chinua Achebe has accused it of.

Content-Based EFL Instruction Using Scaffolding and Computer-Mediated Communication as an Alternative for a Korean Middle School

  • CHUNG, Warren E.
    • Educational Technology International
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    • 제8권2호
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    • pp.93-112
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    • 2007
  • This case study explored the potential for implementing content-based English as a Foreign Language (EFL) instruction in a Korean middle school facilitated by computer-mediated communication (CMC). The instructor scaffolded the student participant's language learning online, helping her to produce English output on her own. While experimental social studies lessons on the topic of stereotyping were taught, data were collected on the student's online exchanges with her counterpart in Iran about their respective cultures. Findings show that the student from Korea was able to better understand her own culture as a result of the online experience. This interaction and the in-class lessons have demonstrated that content-based EFL instruction is a viable alternative to the school's existing curriculum.

James Joyce's 'The Dead' Revisited

  • Kim, Donguk
    • 영어영문학
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    • 제55권3호
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    • pp.429-440
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    • 2009
  • This paper does not follow the well-known critical practice of Charles Perke, Edward Brandabur and Phillip Herring who, regarding The Dead, James Joyce s earliest masterpiece, as the conclusion of Dubliners, classify Gabriel as one of the dead. Instead it concurs with such critics as William York Tindal, Kenneth Burke and Allen Tate who, interpreting The Dead as a story of Gabriel s spiritual maturation, discuss the famous snow vision at the end of the story as a signifier of his rebirth experience. A new reading of The Dead, which is the aim of this paper, examines the very processes which produce both form and content, thereby demonstrating that The Dead is a story of Gabriel s spiritual growth and that the supreme snow vision is prepared for his spirit which progresses towards a richer synthesis of life and death, a higher altitude of flight and wider horizons.

멀티미디어 기기 활용과 유비쿼터스 영어 교육환경 (Multimedia Application and Ubiquitous English Education Environment)

  • 미쉘 미희 최
    • 디지털콘텐츠학회 논문지
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    • 제13권3호
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    • pp.393-399
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    • 2012
  • 학생들이 다른 언어를 배우고 익히도록 동기부여를 하기 위해 기발한 독창성과 새로운 기술을 필요로 할 것이다. 멀티미디어를 이용하면 수업과 과제를 모든 학생들에게 흥미롭게 해줄 것 이다. 그들에게 관심이 있는 스마트 폰의 사용과, 노트북과 무선 인터넷의 사용으로 학생들은 그들의 언어 기술을 실제로 어디에서나 공부할 수 있을 것 이다. 예를들어 팟캐스트, 인터넷망을 통해 다양한 콘텐츠를 제공하는 서비스 Podcasts 도구 방법 등을 통해 ESL(English as a Second Language) 학습이 매우 용이하게 되었다. 즉 이러한 멀티미디어 tools를 이용한 외국어 듣기 연습 서비스 등 다양한 교수 학습방법 개발이 필요하다. 효율적인 영어 교육을 위한 도입된 이러한 여러 멀티미디어 기기의 사용은 여러 가지 독특한 장점을 가지고 있다. 본 연구에서 영어 교육을 최대화하기 위해 멀티미디어의 특징과 그 활용에 대해 연구하고자 한다. 디지털교과서 및 영어 수업을 위한 멀티미디어 콘텐츠 도구 활용, 인터넷 방송은 물론 원격화상 수업, 사이버 학습 등 1:1 영상 교육을 이용한 유비쿼터스 학습 환경을 제시하고자 한다. 더 나아가 최첨단 u-러닝 기기의 체험을 통해 미래 교육 변화를 조망하고 또한 다양한 수업기기와 변화된 수업시스템 모델을 통해 영어 교육의 새로운 방향을 제시하고자 한다.

The Effect of Professional Sport Spectator's Experience Economy Factors on Satisfaction: Focused on Mediating Effects of Attachment and a Sense of Community

  • LEE, Hyuk-Jin;JUNG, Sam-Kwon;SEONG, Myeong-Hee
    • The Journal of Asian Finance, Economics and Business
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    • 제6권3호
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    • pp.269-282
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    • 2019
  • The purpose of this study is to investigate the relationship between the spectator experience and satisfaction with a focus on attachment and a sense of community. The survey was given to random spectators who watched KBO (The Korea Baseball Organization) games in 2018. With 189 surveyed participants, this study used exploratory factor analysis and reliability analysis to verify the reliability and validity of the measured variables. The hierarchical multiple regression correlation was employed as a statistical method for the hypotheses of this study. The findings showed that spectators' experiences have influences on satisfaction. Among the experience factors, education and entertainment affect attachment, and education has the only significant influence on a sense of community. In addition, spectators' attachment and a sense of community positively influence satisfaction. Attachment and a sense of community have a relatively mediated effect on spectators' experiences and satisfaction. This study confirmed the need for various spectator experiences at KBO games, and the importance of place attachment or a sense of community.