• Proceedings of the Korea Information Processing Society Conference
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• 2016.10a
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• pp.114-116
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• 2016

Recently, SDN and NFV technology have been developed actively and provide enormous flexibility of network provisioning. The future network services would generally involve many different types of services such as hologram games, social network live streaming videos and cloud-computing services, which have dynamic service requirements. To provision networks for future services dynamically and efficiently, SDN/NFV orchestrators must clearly understand the service requirements. Currently, network provisioning relies heavily on QoS parameters such as bandwidth, delay, jitter and throughput, and those parameters are necessary to describe the network requirements of a service. However it is often difficult for users to understand and use them proficiently. Therefore, in order to maintain interoperability and homogeneity, it is required to have a service abstraction layer between users and orchestrators. The service abstraction layer analyzes ambiguous user's requirements for the desired services, and this layer generates corresponding refined services requirements. In this paper, we present our initial effort to design a Smart Service Abstraction Layer (SmSAL) for future network architecture, which takes advantage of machine learning method to analyze ambiguous and abstracted user-friendly input parameters and generate corresponding network parameters of the desired service for better network provisioning. As an initial proof-of-concept implementation for providing viability of the proposed idea, we implemented SmSAL with a decision tree model created by learning process with previous service requests in order to generate network parameters related to various audio and video services, and showed that the parameters are generated successfully.

• IE interfaces
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• v.16 no.spc
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• pp.99-104
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• 2003

While demands for express service are rapidly increasing according to recent progress of electronic commerce, express service companies are struggling to take a larger delivery service market share through ongoing improvement in their service processes. Extension of cut-off time for express service centers can provide the express company with increase of total sales, but it may also cause to increase the possibility not to satisfy customer needs due to work delay in the consolidation terminal. Therefore, compromised decision for cut-off time of each service center should be made by taking operation characteristics of the consolidation terminal into account. This study suggests an approach for determining the cut-off time for express service centers according to operational characteristics of the consolidation terminal with the objective of maximizing expected incremental sales. The problem defined in this study can be represented as two successive models; one is an integer programing model in which the best cut-off time for each sales center are determined, and the other is a single machine scheduling model in which a working schedule in the consolidation terminal is obtained. A genetic algorithm is developed to solve the two models simultaneously. Finally, an example problem is carried out to verify applicability and performance of the algorithm with the data set collected from an express company.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.16 no.8
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• pp.2831-2845
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• 2022

Compared to the significant approach of project-based learning research, a data-driven design project-based learning has not reached a meaningful consensus regarding the most valid and reliable method for assessing design creativity. This article proposes an advanced information data-interactive learning system for creative design using a service design process that combines a design thinking. We propose a service framework to improve the convergence design process between students and advanced information data analysis, allowing students to participate actively in the data visualization and research using patent data. Solving a design problem by discovery and interpretation process, the Advanced information-interactive learning framework allows the students to verify the creative idea values or to ideate new factors and the associated various feasible solutions. The student can perform the patent data according to a business intelligence platform. Most of the new ideas for solving design projects are evaluated through complete patent data analysis and visualization in the beginning of the service design process. In this article, we propose to adapt advanced information data to educate the service design process, allowing the students to evaluate their own idea and define the problems iteratively until satisfaction. Quantitative evaluation results have shown that the advanced information data-driven learning system approach can improve the design project - based learning results in terms of design creativity. Our findings can contribute to data-driven project-based learning for advanced information data that play a crucial role in convergence design in related standards and other smart educational fields that are linked.

• Korean Journal of Construction Engineering and Management
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• v.15 no.5
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• pp.61-70
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• 2014

Various procurement systems for Architecture-Engineering service for public construction project are currently established by construction-related law. However, comprehensive framework and criteria for the selection of Architecture-Engineering firm are in absence. Even though various selection methods for Architecture-Engineering service are currently established by law, cost-based selection method is mainly used in selecting Architecture-Engineering firm for the service. This paper examined current use of procurement system for Architecture-Engineering service and drew problems in practice. Through analysis of problems and bench-marking of those systems in advanced countries and international organizations, several strategies to improve performance of Architecture-Engineering service and to maximize the efficiency were suggested. The suggestions include framework and guideline to select a procurement method for the service which is being considered for the project and way of improving current procurement system. These suggestions will be a foundation for utilizing appropriate procurement system for the specific project and can make domestic Architecture-Engineering firm more competitive in the global market by breaking form the cost-based selection method in the selection of Architecture-Engineering firms.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.7 no.4
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• pp.784-799
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• 2013

This paper presents an adaptive rate control scheme for streaming-based content sharing service. This scheme delivers multimedia contents from a user device to another device or seamlessly redirects streaming service across heterogeneous user devices. In the proposed scheme, a streaming server adjusts video quality level according to the network and client status. Our scheme is different from other rate control schemes, because the video quality at the server is decided not only based on the available bandwidth, but also based on the device characteristics and bandwidth requirement at the access network. We also propose a bandwidth estimation method to achieve more equitable bandwidth allocations among streaming flows competing for the same narrow link with different Round Trip Times (RTTs). Through the simulation, we prove that our scheme improves the network stability and the quality of streaming service by appropriately adjusting the quality of the video stream. The simulation results also demonstrate the ability of the proposed scheme in ensuring RTT-fairness while remaining throughput efficient.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.19 no.6
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• pp.1387-1392
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• 2015

SCS(Social Curation Service) is a service system to help sale and consumption with intelligent information about consumer's favor which is got from the combination of social service and internet shopping mall. This paper develops and analyzes some algorithms for catching the customer's preference tendency in SCS system. The developed algorithms are implemented to verify it's efficiency.

• Journal of Korean Society for Quality Management
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• v.40 no.1
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• pp.25-38
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• 2012

Service FMEA may yield several possible corrective actions for each failure mode with large RPN. Corrective actions for each service failure are usually interrelated with the customers and environmental elements of the service system. SWOT analysis can provide an effective way to analyze the inner and outer environmental impacts for each corrective action. In this paper, we suggest a way for selecting and ranking corrective strategy in service operation based on SWOT analysis. Every candidate of corrective action strategy is ranked and evaluated on the basis of the impact factors of the SWOT variables, correlations between possible corrective actions and SWOT variables, and RPNs of service failures. The most desirable set of corrective actions is selected considering the preference score of each corrective action, required resources and budgetary allowance. The proposed methodology is demonstrated with an illustrative example.

• Journal of Communications and Networks
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• v.11 no.1
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• pp.36-41
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• 2009

The IEEE 802.16 wireless metropolitan area network (WMAN) standard is designed to correct expensive communication costs in CDMA-based mobile communication systems and limited coverage problems in wireless LAN systems. Thus, the IEEE 802.16e standard can provide mobile high-speed packet access between mobile stations and the Internet service provider through the base station with cheap communication fees. To efficiently accommodate voice over IP (VoIP) services in IEEE 802.16 systems, an uplink quality of service packet-scheduling scheme is proposed, and its performance is evaluated with an NS-2 network simulator in this paper. Numerical results show that this proposed scheme can increase the system capacity by 100% more than in the unsolicited rand service (UGS) scheme and 30% more than the extended real-time polling service (ertPS) scheme, respectively.

• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.151-156
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• 2010

As well as the development of the measurement of service quality, various kinds of service measurements are also being developed. Especially the mobile telecommunication service being representative to the mobile telecommunication company would be the mostly developed area. Its development can be understood along with the development of the telecommumication companies as well as cellular companies, not only the service alone. It is a differentiated phenomenon in the current research, such as the organic influence between the service quality and product. Of course there are such products placed on sale and enjoyed the common service, but at present there is another case that the product is on the market exclusively with the mobile company in here.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 2003.06a
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• pp.172-175
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• 2003

The enterprise find a solution to the problems such as a reduction of manufacturing period, accurate analysis for customer demand, improvement for customer service and rise of manufacture accomplishment. Internet is a good solution to such problems. Internet offers WWW(World Wide Web), remote control, file transfer and e-mail service. Among the services, WWW takes large portion because of convenient GUI, easy information search and unlimited information registration. Remote Monitoring Server(RMS) system that uses network service is constructed for chip mounter. Hardware base consists of RMS, chip mounter and C/S(Customer Service) server. Software includes DBMS and various modules in server home page. This provide product number, bad product number, trouble code, content and countermeasure in real-time information module, user information in setup module, detailed error information in fault diagnosis module, fault history in fault history module and customer information in customer service management module.