• IE interfaces
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• v.22 no.1
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• pp.17-25
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• 2009

In mobile device's user interface, menu organization is very important as well as menu structure because small display of mobile device. Menu items should be organized based on user knowledge structure to design user-centered interface. Traditionally, MDS (Multidimensional Scaling) have been most often used to expose users' perceived organization of menu items. But, information that MDS reveals is just relative spatial location of concepts and not relevant to concepts connection. Unlike MDS, Trajectory Mapping explicitly finds users' cognitive links between perceived concepts. This study proposes a Trajectory Mapping technique for eliciting knowledge structure, especially a set of cognitive pathways linking menu items, from end user. With twelve participants, MDS and Trajectory Mapping were conducted using cellular phone's menu items. And user knowledge structure was analyzed through Visual Concept Map that combination of results of MDS and Trajectory Mapping. After then, menu items were organized according to users' perceived organization. Empirical usability test was also conducted. The results of usability test showed that usability, in terms of task performance time, number of errors, and satisfaction, for newly organized interface was significantly improved compare to original interface. The methodology of this study is expected to be applicable to design a user-centered interface. In other words, Trajectory Mapping technique can be used as a design tool of user interface for imposing user knowledge structure on the interface.

• Journal of the Korean Institute of Landscape Architecture
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• v.38 no.4
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• pp.45-53
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• 2010

This paper has attempted to propose a more progressive direction for U-environmental sculptures in a ubiquitous urban space in terms of usability, service, function and formative characteristics that enhance user satisfaction with these sculptures. For this, Media Pole, a U-environmental sculpture on Gangnam U-Street, has been examined. The results of this study are as follows: First, a study of user satisfaction was planned after establishing levels of satisfaction in terms of service, function and formative characteristics. In terms of satisfaction by the section of Media Pole, the public transportation map was the most influential in service while street culture and beauty of shape were critical in function and formative characteristics, respectively. In the relationship between satisfaction by section and overall satisfaction, furthermore, functional satisfaction had the biggest influence. Therefore, the development of human-centered functional factors which have pleasant and touching stories to facilitate communication with citizens are important in order to develop various Media Pole contents to enhance user satisfaction with the U-environmental sculpture and allow it evolve into a Gangnam landmark Since we are in the initial stage of a U-city, there are many problems that need to be addressed such as a lack of natural beauty, poor material quality of environmental sculptures, absence of storytelling, poor technology, lack of content, poor profitability and lack of means of social communication. In the end, the development of a comfortable, people-friendly space and U-environmental sculptures are needed in consideration of economic, social and cultural aspects instead of focusing on advanced technology only.

• Journal of Korean Physical Therapy Science
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• v.30 no.4
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• pp.1-8
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• 2023

Background: This study evaluates the usability of the Motion-Tracking Gait Assistive Walker (MTGAW) designed for elderly individuals and those with disabilities, identifying areas for improvement through interviews with physical and occupational therapists. Design: A survey study involves the usability test for MTGAW. Methods: Usability evaluations were conducted with 37 physical therapists and occupational therapists. The process included explanation, product usage, satisfaction surveys, and interviews. A satisfaction survey covering 19 items across safety, maneuverability, usability, and management areas was administered. Individual interviews identified areas for improvement. Results: Overall, high satisfaction was reported across the four areas, but interviews highlighted the need for improvements, such as addressing discomfort due to slow speed and enhancing safety measures to prevent rear-end falls. Adjusting the walker's height and width to suit the user's physique was also suggested. Conclusion: MTGAW enhances walking support and hand movement freedom but needs refinement in speed control, fall prevention, and customization based on the user physique. Future efforts should focus on developing an improved MTGAW, considering recommendations from physical therapy experts, and conducting studies to analyze its clinical effectiveness for commercialization.

• Journal of Korean Society for Quality Management
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• v.28 no.4
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• pp.29-46
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• 2000

Advent of the distributed computing has contributed to the rapid distribution of information technology throughout the organization. While powerful and user-friendly information technology are more available to end users, managing the distributed, heterogeneous IT environment has become a serious problem for corporate IT managers. Integrated Control Architecture (ICA) enables the monitoring and controlling of the dispersed information resources for effective enterprise-wide information resource management. This paper empirically examines the propositions that the level of information resource control is positively related to IS effectiveness measured in user satisfaction. Measures are developed and validated for the control of information resource object such as data, application, platform, and control of relationships among such objects. Results from a study of 130 organizations support that the organizations with high information resource control exhibit user satisfaction.

• Journal of Korea Society of Industrial Information Systems
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• v.11 no.2
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• pp.86-97
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• 2006

From the mid 1990's, the scale of IS had been growing, which resulted in increasing number of failure projects. As a result, the measurement of IS performance was a growing concern. Moreover, the need for research on the relation between IT investment and performance that isfd the concern of CEOs has been raised. In this study, the correlation between the IS functionality and investment was discovered based on the IS success model suggested by DeLone & McLean(1992), a business information system evaluation model by Lee Kuk Hie(1992), a balanced score card by Kaplan & Norton(1992). As a result of the LISREL analysis, the investment in the IS has a positive impact on the quality of both information systems and information. In turn, the quality of both information systems and information have a positive impact on the end-user satisfaction, the end-user satisfaction on the financial performance, customer satisfaction, and internal business processes. This study showed that sufficient investment in IS improved business performance

• Journal of Information Technology Applications and Management
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• v.24 no.3
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• pp.1-21
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• 2017

Business Intelligence (BI) system is a strategic tool that presents an analytical perspective about business and external environments. Even though its strategic value was well known, users often avoid using it or adopt it ceremonially. In fact, over 50 per cent of BI projects worldwide are reported to end in failure. Such an unexpectedly lower success rate has been a key issue in BI studies. In order to enhance a proper use of information systems, MIS field provided a number of theoretical constructs. One example is Goodhue & Thompson's Task-Technology Fit (TTF). In addition, internalization, the degree to which people make their own effort to modify behavior, was recently suggested as another important determinant of use. Though in MIS community both TTF and internalization proved to be a key determinant of system use, there has been not much study aiming to discover antecedents influencing these constructs. In this study we assert that user participation should be highlighted in BI projects. Especially, we emphasize user participation at the phase of feasibility study that is mainly conducted to determine whether a BI system is essentially necessary and practicable. Our research model employs participative feasibility study as a major antecedent for TTF and internalization that consequently will lead to user satisfaction and actual use. This model was empirically tested on 121 BI system users. The result shows that user participation in feasibility study is positively associated with TTF and internalization, each being related to user satisfaction and system use. It implies that, if an organization has BI users get involved in strategic feasibility study phase, the BI system would turn out to fit users' tasks and, furthermore, users would put more efforts spontaneously in order to use it properly.

• Journal of the Korean Institute of Educational Facilities
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• v.14 no.4
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• pp.66-74
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• 2007

This research intends to study the influential factors of the recent integration of a 4-year university and a 2-year college on the students. To this end, the problems of each campus following the integration process and the requests of students will be grasped by a comparative analysis of the satisfaction levels of students in each campus. Therefore, the purpose of this study is to offer a basic material in order to reflect students' opinions in the process of future integration between universities and to enhance the convenience of university life and the extent of satisfaction for the students.

• Journal of the Regional Association of Architectural Institute of Korea
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• v.20 no.6
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• pp.105-112
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• 2018

The purpose of this study is to develop an application that supports a user in the maintenance of small photovoltaic device. To this end, this study analyzed the maintenance status, related regulations and existing application contents in Korea. According to the analysis results, most users did not maintain device for themselves. In addition, the maintenance market has not been activated due to its low profitability. Regulations on the maintenance of photovoltaic device prescribed by the KESCO and Japanese counterpart were analyzed to establish the standards for photovoltaic device inspection, and an application was developed based on the existing applications and research results. In order to evaluate the completeness and satisfaction of the developed application, it surveyed 52 users and 22 experts. The survey results showed that the completeness was calculated to be 90 points, and the level of satisfaction was 93 points on a 100-point scale. Therefore, it is expected that the maintenance application developed in this study will be useful for users to maintain the photovoltaic device.

• Asia pacific journal of information systems
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• v.3 no.1
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• pp.54-87
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• 1993

This exploratory study addressed the issue of effective EUC management, based on the sociotechnical theory. Extensive literature review gave birth to a set of critical success factors in EUC. With those factors, a basic EUC model was developed. Then the model was tested in the domestic industry to find its validity. It was also attemped to develop a structural equation model in which critical factors for sucessful implementation of EUC are arranged by the result of empirical survey. In the final model, technical support, computer experience, user control, and top management support were included as exogenous factors. Thses contructs were found to influence directly or indirectly three endogenous factors, user satisfaction, computer use, and performance.

• Journal of Service Research and Studies
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• v.11 no.4
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• pp.67-76
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• 2021

The importance of smart learning is increasing as the speed of development of non-face-to-face services increases due to the influence of COVID-19. This study is the user satisfaction evaluation model that utilizes the causal relationship between variables used for evaluation, focusing on the usability evaluation results of the learning disability intervention service (www.basic-edu.net) according to the need to evaluate the use satisfaction of the smart learning system. To this end, theoretical studies were conducted on smart learning and learning disability intervention services, www.basic-edu.net, usability evaluation of learning disability intervention systems, and use satisfaction evaluation models. And based on the results, a hypothesis was presented on the user satisfaction evaluation model of the smart learning system. The experimental method allowed 40 students and parents across the country to use the www.basic-edu.net service and was evaluated for its usability. In addition, using this data, the hypothesis was verified using regression analysis based on four variables: ease of use, interest, self-learning, and satisfaction with use. As a result of the hypothesis verification, it was found that the causal relationship of all hypotheses from H1 to H4 was significant.