• The Journal of Asian Finance, Economics and Business
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• 제8권4호
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• pp.1033-1045
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• 2021

Corporate social responsibility for employees is associated with employees' requirements related to the work and the organization's ability to meet such needs. The study aims to examine the impact of corporate social responsibility for workers on employee management effectiveness amongst businesses in Vietnam. Using the quantitative method, through SEM linear structural model analysis, the research surveys 619 samples of employees at businesses in Vietnam. The study results show that corporate social responsibility for workers has both a direct and indirect impact on the effectiveness of employee management through intermediary factors such as organizational identity, organizational commitment, and knowledge sharing of employees. In addition, the study also demonstrates that commitment has a positive correlation with both organizational identification and knowledge sharing of employees in the businesses. On that basis, the study proposes several recommendations to improve employee administration efficiency. This study's findings have shown the importance and impact of corporate social responsibility in many respects on employee administration efficiency. These are meaningful contributions in theoretical and practical aspects that help businesses get a more in-depth insight into employee administration and the need to care and promote corporate social responsibility for employees, which is an important basis for further research.

• 한국조리학회지
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• 제22권1호
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• pp.78-86
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• 2016

This study is designed to investigate the impact of employee's awareness about corporate social responsibility on innovative behavior among frontline employees in the hotel industry. In addition, the present study seeks to demonstrate whether employees awareness about corporate social responsibility or innovative behavior varies according to gender, age, education level and employment type. In order to achieve the study goal, the data were obtained from frontline employees(Rooms division, F&B division) working in the 5-star hotels. And the data were analyzed by frequency analysis, factor analysis, reliability analysis, t-test, ANOVA and regression analysis were undertaken using SPSS(18.0). The results showed that gender, age and employment type were not significant factors to generate differences on awareness about corporate social responsibility. But the higher educated employee was likely to perceive the awareness about corporate social responsibility better. Employee's innovative behavior varied on all of gender, age, education level and employment type. In other words, employee who is male, in the older age group, in the higher educated level and the full-time position tends to do more innovative behavior. Implications based on the study results are also discussed.

• 대한안전경영과학회지
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• 제24권2호
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• pp.51-59
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• 2022

Considering that extant studies on safety behavior have paid insufficient attention to the impact of corporate social responsibility(CSR) on employee's safety behavior. This paper delves into the influence of CSR on safety behavior and its intermediating mechanism such as mediator and moderator. To be specific, the current paper examines the mediating effect of employee's psychological safety in the CSR-safety behavior link, also investigating the moderating effect of ethical leadership in the relationship between CSR and psychological safety. As expected in the hypotheses, the results showed that that CSR has a positive (+) influence on psychological safety, which has a positive (+) impact on safety behavior. Also, employee's psychological safety mediated the association between CSR and safety behavior. Lastly, ethical leadership moderated the CSR-psychological safety link.

• Advances in nano research
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• 제15권3호
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• pp.277-283
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• 2023

This research aims to explore factors influencing creativity among the employees of nanotechnology companies. Further, this survey aimed to investigate the role of psychological capital (PS), job satisfaction (JS) and corporate social responsibility (CSR) as sources to foster creativity. Participants included 375 employees of nanotechnology companies in China. Sequential mediation analysis revealed that creativity was significantly influenced by psychological capital, job satisfaction and corporate social responsibility. Furthermore, not only psychological capital, job satisfaction and corporate social responsibility were directly and indirectly related to creativity but also explained 67.35% variance of it. It seems that having more psychological resources, more well-being and good feelings concerning performance in the workspace and the efforts of companies to improve employee welfare are among the most important factors in increasing employee creativity. Our findings can help companies, especially nontechnology companies, in focusing on factors fostering the creativity of employees, because creativity enhances and promotes the performance and success of companies.

• 한국의류산업학회지
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• 제12권5호
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• pp.591-598
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• 2010

Customer misbehavior can affect dissatisfaction and negative behavioral responses of other customers at the service encounter. This study explored other customer and retail employee reponses to customer anger and aggressive behaviors at the service encounter by examining the perceived wrongness of such behaviors under different situations and comparing the two perspectives of retail employees and consumers. Three scenarios were developed representing different situations including firm's responsibility, both of customer and employee responsibilities, and uncontrollable one. Data were collected from individual interviews with 222 retail employees and 149 consumers. The results showed that the consumers' perceived wrongness of customer aggressions were higher comparing to that of employees. The reasons of perceived wrongness were different by three situations implying that responsibility and controllability affected the perceived wrongness. The study further discusses implications.

• 한국콘텐츠학회논문지
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• 제14권10호
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• pp.247-254
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• 2014

본 연구의 목적은 기업의 사회적 책임이 호텔 종사원의 조직신뢰 및 직업존중감에 미치는 영향을 분석하는데 있다. 이론적 배경을 토대로 세 개의 가설을 설정하였으며 회귀분석과 AMOS로 검증하였다. 분석결과 첫째, 윤리적 책임과 기부적 책임정도가 높을 수록 조직신뢰에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, CSR과 직업존중감과의 관계에서, 기부적 책임은 내재적 가치에, 경제적 책임은 사회적 평판에 영향을 미치는 요인으로 나타났다. 셋째, 조직신뢰와 직업존중감과의 관계에서, 조직신뢰는 내재적 가치와 사회적 평판에 유의미한 영향관계가 있음을 확인하였다. 요약하면, 호텔의 CSR중 기부적 책임이 종사원들의 조직신뢰와 직업존중감에 직간접적 영향을 미치는 핵심요인으로, 적극적 자선활동과 판매액의 일정부분을 사회에 환원함으로써 종사원의 긍정적 태도를 유도할 수 있다. 따라서 호텔은 일관된 사회적 책임활동으로 종사원들의 조직신뢰를 향상시키고 직업존중감을 높일 수 있는 정책을 시행해야 할 것이다.

• 한국병원경영학회지
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• 제18권4호
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• pp.145-165
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• 2013

The researches on corporate social responsibility(CSR) focused mostly on its effects on financial performance or consumer's behavior. However relatively few studies have dealt with employee's attitude towards CSR. The purpose of this study is to analyze determinants of hospital employee's attitude towards CSR. The data were collected from 163 employees at a general hospital in Gyeonggi-do from June 18 to July 18 in 2012. For the statistical analysis of data, t-test, ANOVA, and hierarchical multiple regression analysis were implemented. The result of hierarchical multiple regression analysis shows that first, perceived management support and direct benefits were positively related to the attitude towards the acceptance of CSR while interruption of work was negatively related. Second, as interruption of work was controlled, the statistically significant relationship between clinical department and attitude towards the acceptance of CSR was disappeared. In order to accommodate CSR in hospitals, first, the enterprise-wide support is more effective rather than expecting the action of each employee. Second, hospitals should provide the education about CSR to let employees expect direct benefits such as improving of their moral sense. Third, the burden of work causing interruption needs to be managed to cause employees to accept CSR.

• 한국조리학회지
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• 제7권2호
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• pp.1-24
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• 2001

A Study on the strategic methods for internal marketing of Family Restaurant. We know that customer satisfaction in measuring the effect of marketing performance on employees in service industry. There are four strategies of internal marketing for service-employee, which are participation-promotion and manner-management of employee, classification to employee, communication strategy, motivation environment for employee. First, communication, sales and service technology of employee can be developed and improved through the education and training. Second, company can make better achievement by classifying life-style and individual desire. Third, communication strategy can improve service quality by development of team-work through the confidence and joint-responsibility. Fourth. the company make environment which employee can compete by offering incentive fairly and properly. In the conclusion, when employees serve customers in a depressed attitude, they neglect service process and bring about customer non-satisfaction. This have negative effect on external customer satisfaction in the short term. And so that customer-satisfaction can't exist without employee-satisfaction. that is job-satisfaction is the goal of company. therefore study about internal marketing action should be go on.

• 디지털융복합연구
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• 제16권8호
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• pp.137-150
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• 2018

최근 들어 기업윤리의 중요성이 국내와 국외에서 크게 대두되고 있음에도 불구하고, 국내외에서 이뤄지는 기업윤리의 연구와 교육은 매우 미흡하다. 국내 4년제 대학교에서 정식 과목으로 기업윤리를 개설해 가르치는 곳이 아직까지 매우 적으며, 기업윤리에 관한 연구 역시 부족하다. 대학교에서 정식 과목으로 기업윤리를 개설해 가르치더라도 사례를 중심으로 진행하는 단순한 토론형태의 수업에 머무르고 있고, 기업윤리에 관한 연구 또한 기업의 사회적 책임에 편중됨으로써 기업윤리에서 다루어야 할 많은 주제들을 외면하고 오로지 기업의 사회적 책임만을 집중적으로 탐구하는 흐름으로 이뤄지고 있다. 이와 같은 문제의식에서 출발한 본 논문은 질적 연구의 방법을 사용해 기업윤리에서 꼭 다루어야 할 5가지 주제인 직원의 권리, 직원의 책임, 환경에 대한 책임, 다양성과 차별, 그리고 다국적 기업과 세계화를 제시하였고, 각 주제와 관련된 최신문헌들을 고찰함으로써, 각 주제와 관련된 교육과 연구를 위한 방향들을 제시하였다. 구체적으로, 5가지 주제와 관련해서 학생들에게 반드시 교육이 이루어져야 할 내용을 논의하였고, 향후에 반드시 이뤄져야 할 연구의 방향들을 제시하였다. 즉, 본 논문은 기업윤리의 5가지 주제들을 제시하고 각 주제에 필요한 교육과 연구의 방향들을 제시하고 있다. 본 연구를 이론적 근거로 하여 향후 각 주제들에 대한 다양한 후속 연구들이 가능할 것이다.

• 한국산학기술학회논문지
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• 제21권12호
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• pp.752-758
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• 2020

교수는 대학의 구성원으로 종업원이다. 교수의 연구활동을 통해 창출된 발명은 원칙적으로 직무발명에 해당되고, 소속 대학의 산학협력단으로 승계되어 특허출원 된다. 한편, 교수는 자신의 발명이 대학의 산학협력단으로 이전되어 특허출원 되기에 앞서, 발명의 내용을 논문이나 학술대회에서 자기 공개를 하는 경우가 종종 있다. 본 연구에서는 교수들의 자기 공개된 특허출원 건수와, 비밀유지 의무와 관련하여 제기된 특허무효심판의 건수를 분석하였다. 그리고 판례를 통해서 자기 공개 시기를 대학의 승계결정 이전과 이후로 나누어서 비밀유지 의무의 위반 여부를 분석하였다. 이와 함께, 독점 배타적인 특허권의 확보 측면에서 교수의 자기 공개로 인해 발생될 수 있는 부정적 효과들도 조사하였다. 교수가 자기 공개하는 경우에, 대학 소유의 발명은 권리화에 실패하거나 권리를 확보하더라도 포괄적인 권리의 확보가 어렵게 된다. 권리 확보에 성공하더라도 권리가 무효될 가능성이 존재하게 된다. 또한, 교수는 발명진흥법에서 정의한 종업원의 비밀유지 의무를 위반하게 될 수 있고, 직무발명의 승계가 확정된 이후라면 부정경쟁방지법에서 정의한 비밀유지 의무도 위반하게 될 수 있다. 따라서 대학은 교수의 직무발명에 대한 자기 공개를 보다 적극적으로 관리 할 필요가 있다.