• 한국컴퓨터정보학회논문지
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• 제23권8호
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• pp.115-121
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• 2018

This study inquires into employee's intent to leave in South Korean dental clinics. A systematic research was undertaken on theories of leadership types, job satisfaction, organizational commitment and empowerment, and then interaction between these variables was verified based on quantitative data by using Structural Equation Model (SEM). The findings suggest that making improvements of empowerment, job satisfaction, and organizational commitment demand individualized consideration and charisma, the components of transformational leadership. As a way to reduce turnover intention, the role of job satisfaction and organizational commitment was more influential than that of empowerment. Also, a combination of charisma of transformational leadership and contingent reward of transactional leadership turned out to be the ideal leadership type to reduce turnover intention. Lastly, the harmony of individual goal with that of organization, apparent documentation of reward system, and stress control were recommended as practical solutions to improve organizational profitability and effectiveness and to reduce turnover rate in dental clinics.

• The Journal of Asian Finance, Economics and Business
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• 제10권2호
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• pp.61-71
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• 2023

The purpose of this study is to examine the relationship between POS, JR, and Innovation, and to explore the role of job psychological empowerment as a mediator in this relationship. A structured questionnaire was distributed to 25 companies in the petrochemical industry. PLS-SEM 4 was used to analyze the data of 100 valid responses. These findings suggest that employee empowerment (EMPOW) fully mediates the relationship between job resourcefulness (JR) and Innovation (INNOV). The total effect of JR on INNOV is also significant, with a beta coefficient of 0.234 and a t-value of 3.375. However, when the mediating influence of EMPOW is taken into account, the effect of JR on INNOV is no longer significant, with a beta coefficient of 0.100 and a t-value of 1.610. This suggests that EMPOW plays a key role in the relationship between JR and INNOV and that JR may not have a direct impact on Innovation. The study informs the development of interventions or strategies for promoting Innovation in organizations by identifying key factors that facilitate or inhibit the innovation process. The study further contributes to the development of new theories or models on the relationship between perceived organizational support, job resourcefulness, psychological empowerment, and Innovation.

• 한국콘텐츠학회논문지
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• 제12권5호
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• pp.213-226
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• 2012

소진은 사회복지사의 전문성과 그들이 제공하는 서비스의 효과성과 효율성을 저하시키는 심각한 문제이고, 임파워먼트와 경력몰입은 사회복지조직의 성과 제고에 중대한 영향을 미치는 핵심 요소이다. 본 연구는 사회복지조직 종사자인 사회복지사를 대상으로 임파워먼트가 소진과 경력몰입에 미치는 영향을 분석하기 위해 재직기간 1년 이상의 민간부문 사회복지사 265명을 대상으로 구조화된 설문조사를 실시한 후에 자료를 분석하였다. 연구 결과 임파워먼트와 경력몰입은 중간값 이상, 소진은 중간값 이하의 수준을 보여주고 있으며, 임파워먼트는 소진과 부(-)의, 경력몰입과는 정(+)의 상관관계를 갖는 것으로 나타났다. 또한 임파워먼트의 의미성과 자기결정성은 소진과는 부(-)의, 그리고 경력몰입에 정(+)의 영향을 미치는 것으로 나타났다. 따라서 이러한 결과를 바탕으로 소진을 예방하고 경력몰입을 높이기 위한 조직 및 개인차원의 전략과 함의를 도출하였다.

• 디지털산업정보학회논문지
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• 제15권3호
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• pp.207-223
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• 2019

This study aims to explore the casual relation between construction company employees' Self-Leadership and two variables: Organization Citizenship Behaviour and Organizational Trust through Psychology Empowerment. To explain in details, this study examines how the independent variable, Self Leadership, with its behavior-focused, natural reward and constructive thought pattern strategies, affects the dependent variable, Organization Citizenship Behavior and Organizational Trust through the intervening variable, Psychology Empowerment. A survey was conducted on current employees of construction companies in metropolitan areas to empirically examine the research model. The result of study hypothesis on Self-Leadership is as follows; first, Self-Leadership showed a positive effect on Psychology Empowerment, Organization Citizenship Behaviour and Organizational Trust. Second, Psychology Empowerment showed a positive effect on Organization Citizenship Behaviour. Third, Psychology Empowerment showed a positive effect on Organizational Trust. The capacity of individuals is critical when it comes to competitiveness of construction companies. When employees willingly participate in building trust within the company, the work place will become more and more constructive; based on trust, efficiency will increase because people from different processes can work together and performance will also improve even when project managers are absent because others could help their role instead, thus driving more efficient human resource management to the company. To conclude, a company's vision can be spread wide and far when their employees engage themselves in Learning Organization with Self Leadership. They will also be satisfied with their work through improving interpersonal relationship at work.

• Safety and Health at Work
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• 제6권4호
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• pp.279-288
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• 2015

Background: In this study, the measurement of job stress of electric overhead traveling crane operators and quantification of the effects of operator and workplace characteristics on job stress were assessed. Methods: Job stress was measured on five subscales: employee empowerment, role overload, role ambiguity, rule violation, and job hazard. The characteristics of the operators that were studied were age, experience, body weight, and body height. The workplace characteristics considered were hours of exposure, cabin type, cabin feature, and crane height. The proposed methodology included administration of a questionnaire survey to 76 electric overhead traveling crane operators followed by analysis using analysis of variance and a classification and regression tree. Results: The key findings were: (1) the five subscales can be used to measure job stress; (2) employee empowerment was the most significant factor followed by the role overload; (3) workplace characteristics contributed more towards job stress than operator's characteristics; and (4) of the workplace characteristics, crane height was the major contributor. Conclusion: The issues related to crane height and cabin feature can be fixed by providing engineering or foolproof solutions than relying on interventions related to the demographic factors.

• International Journal of Quality Innovation
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• 제7권1호
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• pp.206-222
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• 2006

Recent research on quality management systemically explored the use of quality management practices and performance. The consequences of using quality practices have not been consistently confirmed despite an increasing number of published empirical studies. The results of empirical studies of quality practices and performance are mixed. This study examines which quality management practices indicate high-, medium-, and low-performance under the TQM framework using MANOVA and multiple discriminant analysis (MDA). To measure quality management practices, this study used the Malcolm Baldrige National Quality Award (MBNQA) framework. Based on a survey of 490 suppliers from eleven different industries in Korea, the results revealed that the high performing group surpasses the medium and low performing groups in process management, employee empowerment, employee education and training, and employee satisfaction. Furthermore, the high and medium performing groups exceed the low performing group in human resource planning and evaluation, strategic deployment, leadership system, and senior executive leadership.

• Asian Journal for Public Opinion Research
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• 제10권2호
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• pp.123-146
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• 2022

This study aims to identify the effect of the relationship between human resources management (HRM) and total quality management (TQM) on improving employee performance. Several previous qualitative studies have stated that TQM and HRM are separate methods. This article describes a new method using a quantitative approach. This research is needed to fill the gap in the literature by empirically analyzing the relationship between HRM, TQM practices, and organizational performance. Data was collected quantitatively from 100 employees in Indonesia through questionnaires and online survey methods. The data collected were analyzed using structural equation modeling (SEM) with the Lisrel 8.5 system. TQM-oriented HRM is operationalized as a second-order latent variable measured by four factors (training, empowerment, teamwork, compensation). The findings support the validity of the TQM-oriented HRM model as a hierarchical, second-order latent construct and show a strong relationship with employee performance. The results of this study are different from previous studies, which showed that TQM and HRM are separate methods. The results of our research provide an academic and practical overview that TQM-oriented HRM can be used to help organizations build platforms for human resources policies aimed at improving employee performance.

• 가족자원경영과 정책
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• 제19권1호
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• pp.139-161
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• 2015

The number of Healthy Family Support Centers has increased and the services for enhancement of family strength have extended during the past ten years since the Framework Act on Healthy Families was enacted. It is time to pay attention to the empowerment for Healthy Family Specialist because their capability is directly linked to improve the quality of services, which means the satisfaction of family services and the quality of family policy. In this context, this study investigate organizational experience of Healthy Family Specialists and suggest the empowerment plan to enhance their capability. We conducted in-depth interviews for 9 Healthy Family Specialists who is currently working at Healthy Family Support Centers as a manager status during June 2014. We analyzed organizational experiences through job commitment and job satisfaction and empowerment plans through their strength and weakness. Our findings revealed that job commitment and job satisfaction of Healthy Family Specialist are relatively low due to a poor working condition and a low brand awareness. Also, the capability of Healthy Family Specialists is an important factor to determine their job commitment and job satisfaction, and it can impact on the long service. These results suggest that the payroll system, increment of salary, career recognition, employee benefit, systematic operation, and motivation are needed to improve their job satisfaction. There are various ways to improve professional capability of Healthy Family Specialists besides education program. This study contributes to make the plan of empowerment for Healthy Family Specialists and it also contributes to improve the service quality of family policy.

• 디지털융복합연구
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• 제14권9호
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• pp.99-109
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• 2016

본 연구는 조직 내의 내부마케팅을 권한위임, 교육훈련, 경영층지원, 보상시스템, 내부의사소통으로 설정하고 종업원들이 인식하는 내부마케팅과 고객지향성의 관계에서 상사의 리더의 매개효과를 검증하는데 그 목적이 있다. 본 연구를 규명하기 위해서 총 570부의 설문지가 분석에 사용되었으며, 분석방법으로는 신뢰도 분석, 확인적 요인분석 및 구조모형 검증을 통해서 분석을 실시하였다. 분석 결과는 다음과 같다. 첫째, 내부마케팅은 고객지향성에 정(+)의 영향을 미치는 것으로 나타났고, 둘째, 내부마케팅은 상사의 신뢰에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 상사의 신뢰는 고객지향성에 정(+)의 영향을 미치는 것으로 확인되었으며, 넷째, 상사의 신뢰가 가지는 매개효과로는 권한위임, 교육훈련, 보상, 내부의사소통 요인에서 부분매개효과를, 경영층지원은 완전매개효과가 있는 것으로 검증되었다. 이러한 연구결과는 이론적, 실무적으로 기여하는 바가 클 것으로 사료된다.

• 노동경제논집
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• 제23권1호
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• pp.81-101
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• 2000

본 연구의 주목적은 종업원 경영참여제도의 경제적 효과를 분석하는 데 있다. 먼저 경영참여제도와 보완적 관행들-고용 안정성, 교육훈련제도, 합리적 보상체계, 정보의 공유 및 권한 위임-과의 유기적 결합을 통해 노사공동선 달성이 가능하다는 이론적 분석 들을 제시하고 있다. 그리고 이 분석 틀에 의거하여 회귀분석을 통하여 참여제도와 보완적 관행들의 결합에 의해 기업의 성과수준(1인당 부가가치생산성) 향상이 가능하다는 것을 구명하였다(가설 1). 그리고 t-test와 판별분석을 통하여 참여제도의 도입 및 운영수준이 높고, 보완적 관행들과의 상호결합이 잘 이루어지는 기업들과 그렇지 않은 기업들 간에는 기업의 성과수준과 근로자 삶의 질 수준에 뚜렷한 차이가 있다는 것을 구명하였다(가설 2). 이러한 연구결과는 참여제도 도입의 당위성올 제공한다고 볼 수 있다.