• 제목/요약/키워드: Employee Autonomy

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조직 기업가 정신이 구성원의 조직몰입과 성과에 미치는 영향: 한국 외식 프랜차이즈 산업 (The Impact of Corporate Entrepreneurship on Employee Commitment and Performance: Evidence from the Korean Food Franchising Sector)

  • 박희현;류용규
    • 한국프랜차이즈경영연구
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    • 제7권2호
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    • pp.5-14
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    • 2016
  • Purpose - Competitive industry structure and recent economic depression challenge a survival of Korean small- and medium-sized food franchising companies (SMFCs), albeit the explosive growth of the Korean food service industry for last few decades. Against this backdrop, it examines how these SMFCs overcome liabilities of smallness and resource scarcity to strengthen competitive advantage in the market. To tackle this, in this article we focus on corporate entrepreneurship and human resources as a knowledge-based asset for these SMFCs. Furthermore, the ratio of employee turnover is high in SMFCs. We view that such brain-drain may result in poor performance of the Korean SMFCs. As such, we pay attention to the role of organizational commitment to an organization as a solution for enhancing individual-level employees' loyalty toward their organization. Research design, data, and methodology - Our research question is to what extent corporate entrepreneurship (i.e., innovative organizational culture, organizational autonomy, and administrative innovation) affects an individual-level attitude toward the organization and, in turn, employee creativity and satisfaction in the Korean SMFCs context. We collected data from employees in SMFCs for three months. A total of 126 valid questionnaires were collected, and analyzed the data using partial least squares path modeling. Results - The reliable and valid measurement model feed into testing the structural model. Our findings suggest that innovative organizational culture and organizational autonomy positively affect employee commitment. Particularly, organizational autonomy has a greater effect than innovative culture on employee commitment. However, the relationship between administrative innovation and employee commitment is not significant. We also find that employee commitment positively affects both employee creativity and satisfaction. Conclusions - Our contribution to the existing franchising business and management literature is twofold. First, the conceptual model includes three antecedents in the organizational entrepreneurship dimension to organizational commitment. Second, we conceptualize organizational commitment as employee commitment, and validate its impact on employee creativity and job satisfaction at an individual performance level. Overall, this article suggests that it is critically important for the Korean SMFCs to develop corporate entrepreneurship in order to facilitate employees' positive attitudes toward their organizations.

뷰티 및 화장품 산업 종사자의 직원지지평가, 직무스트레스, 직무자율성과 이직의도와의 관계 (Relationship between employee support evaluation, job stress, job autonomy and turnover intention of beauty and cosmetic industry workers)

  • 서유정;정달영
    • 융합정보논문지
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    • 제12권5호
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    • pp.202-211
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    • 2022
  • 본 연구는 뷰티 및 화장품 산업 종사자의 직무스트레스, 직무 자율성, 직원지지평가, 이직의도와의 관계를 알아보는 데 있다. 연구 대상은 뷰티 및 화장품 산업 종사자의 3개월 이상 경력자 570명을 대상으로 하였다. 자료를 처리하기 위해 기술통계, 빈도분석, 탐색적 요인분석, 상관관계 분석, 신뢰도 분석, 확인적 요인 분석을 실시하였다. 연구 결과는 첫째, 뷰티 및 화장품 산업 종사자의 직원지지평가는 직무 스트레스와 부적인 관계로 나타났다. 둘째, 직원지지평가는 이직의도와 부적인 관계로 나타났다. 셋째, 직무스트레스는 이직의도와 정(+)적인 관계로 나타났다. 넷째, 직무 자율성은 이직의도와 유의미한 관계에 있지 않았다. 다섯째, 직무스트레스는 직무 자율성과 이직의도와의 관계에서 간접효과가 있는 것으로 나타났다. 결론적으로 본 연구를 통해 뷰티 및 화장품 산업 종사자들의 이직 의도에 직무 스트레스가 유의미한 변인임을 알 수 있었다.

종업원 임파워먼트와 서비스품질의 관계 및 성, 재직기간의 조절효과 (The Relationship between Empowerment and Service Quality, and Moderating Effects of Sex and Tenure)

  • 안관영
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2003년도 추계학술대회
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    • pp.161-165
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    • 2003
  • With increasing of Korean family's revenue and pursuing quality of life, outdoor food and meal industry is rapidly growing up. Thus employee's service quality is much more needed in this industry. This paper reviewed the relationship between employee empowerment and service quality. The first purpose of this research is to test the effects of employee empowerment on service quality, and the second purpose is to test the moderating effects of sex and tenure on the relationships between employee empowerment and service quality. According to statistical analysis, meaning, competency, and autonomy generally had an affirmative impact on many service quality factors. Also the results of moderating regression analysis showed that long term employees were more sensitive to autonomy than short term employees.

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Effects of Self-Efficacy and Job Stress on Organizational Commitment among Clinical Dental Hygienists

  • Lee, Kyeong-Jin;Kim, Young-im
    • 치위생과학회지
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    • 제19권1호
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    • pp.60-66
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    • 2019
  • Background: This study aimed to provide basic data to establish a foundation for efficient operation of the organization by assessing the effects of self-efficacy and job stress (measured by self-efficacy, job demand, and job autonomy) on organizational commitment among clinical dental hygienists. Methods: This was a cross-sectional survey study that used a self-administered questionnaire to collect data. After institutional review board approval, a survey was conducted from January to May 2017, targeting dental hygienists working in dental clinics and hospitals. The final 199 questionnaires were analyzed with PASW 18.0 for Windows (IBM Corp.). The data were analyzed using mean and/or standard deviation t-test, one-way ANOVA, and multiple regression analysis. Results: The means for self-efficacy, job demand, job autonomy, and organizational commitment were $55.94{\pm}9.65$, $26.55{\pm}2.29$, $20.24{\pm}3.88$, and $49.49{\pm}8.39$, respectively. Along with self-efficacy, the other factors of organizational commitment among dental hygienists that were statistically significant included job autonomy, mean salary (2,500~2,990 thousand Korean won [KRW] and ${\geq}3,000$ thousand KRW), and employee welfare (good), which are sub-areas of the surface acting. In other words, it was found that the higher the mean salary, the better the employee welfare, the higher self-efficacy, and the higher the organizational commitment, and the explanatory power of the model was approximately 42.1%. Conclusion: These results suggest that the higher the self-efficacy, job autonomy, mean salary, and employee welfare, the higher the organizational commitment. In order to improve job demand among dental hygienists, it is necessary to establish an effective plan to improve job welfare, self-efficacy, and job autonomy.

주민자치조직의 구성원에 관한 연구 -청주지역의 주민자치위원회를 중심으로- (A Study on the Members of Citizen Autonomy Organization - A case of Citizen Autonomy Committee in Cheongju Area -)

  • 원세용
    • 한국농촌건축학회논문집
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    • 제9권1호
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    • pp.35-42
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    • 2007
  • This study is the research of occupation distribution about citizen members of autonomy organization in Cheongju area. Investigation of autonomy organization members acting as local readers makes it possible to understand direction for community promotion. Result of this study sums up two type occupational categories. First, in urban area independently managers is above participation ratio in public affairs appeared. On the other hand, ratio of private organization, employee, and experts are low. In rural area, it shows the participation ratio of functional representatives and farmers highly. Second, with investigation of detailed occupation, most independent contractors and such as architecture, real-estate, whole and retail sales, restaurant, nursery, and private educational institute. And small number of insurance, news paper, car sales, gas station mangers participate in autonomy organization. Private organization consist of educational organization, social welfare corporate and district head council, as well as some teachers and farmers.

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종업원 임파워먼트와 서비스품질의 관계 및 재직기간의 조절효과 (The Relationship between Empowerment and Service Quality, and Moderating Effects of Tenure)

  • 안관영;곽영환
    • 품질경영학회지
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    • 제31권4호
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    • pp.19-35
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    • 2003
  • With the increase in family income in Korea and the improving quality of life, there is a rapid growth in the restaurant industry. Therefore there is a demand for quality service in this industry. This paper reviews the relationship between service quality and the degree of employee empowerment. The first objective of this research is to test the effects of employee empowerment on service quality, and the second one is to test how tenure affects this relationship. According to statistical analysis, meaning, competency, and autonomy generally have an affirmative impact on many service quality factors. Also the results of regression analysis to test the moderation effect show that long term employees are more sensitive to autonomy than short term employees.

직원경험 요인 파악 및 직무 만족도에 끼치는 영향력 분석 (Identification of Employee Experience Factors and Their Influence on Job Satisfaction)

  • 이주현;이소현;김희웅
    • 경영정보학연구
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    • 제25권2호
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    • pp.181-203
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    • 2023
  • 기존에 우수한 인재를 유치하기 위한 기업들의 경쟁이 심화됨에 따라, 직원들의 직무 만족도 관리가 중요해지고 있다. 이에 많은 기업의 관리자들은 직원들의 일상적인 경험과 고충을 파악하여 직무만족도를 개선하기 위해 투자하고 있다. 그러나 직원 경험에 대한 충분한 이해의 부족으로 관리자들의 투자는 효과를 보지 못하고 있다. 본 논문은 전 세계적으로 가장 큰 직장인 커뮤니티인 글래스도어의 직원 리뷰와 기업 평점을 활용하여 직원 경험의 세부 요인들과 직무 만족도 간 관계를 조사한다. 이때 K-평균 군집화, Sentiment LDA Topic Modeling 등 텍스트 마이닝 기법을 활용하여 직급에 따른 주요 경험을 추출하고, DistilBERT 감성 분석을 통해 각 직원경험 요인의 감성점수를 측정한다. 이후 도출된 직원 경험 요인과 감성 점수를 계량적으로 분석하여 각 직원 경험 요인과 직무 만족도 간의 관계를 파악한다. 그 결과, 조직 관리자와 일반 직원의 직장 내 경험에는 상당한 차이가 있는 것으로 발견되었다. 또한 고객관계, 자율성 등은 관리자의 만족도에 영향을 미치지 않는 등, 직무 만족도에 영향을 미치는 직원경험 역시 직급 간 상이했다. 본 연구는 직업적응이론을 기반으로 텍스트 마이닝과 계량 모델링 방법을 이용하여 직원경험의 주요 요인을 확인하고 이를 검증함으로써 관련 연구분야의 문헌을 확장한다. 더불어, 본 연구결과는 직원들의 직무 만족도 개선을 위한 인사관리 전략에 활용될 수 있으며, 궁극적으로는 기업의 생산성을 개선할 것으로 기대한다.

수간호사의 관리역량과 전문직 자율성 인식이 간호업무성과에 미치는 영향 (Effects of Head Nurses' Managerial Competencies and Professional Nurse Autonomy in Nursing Performance)

  • 김영순;어용숙;이내영
    • 간호행정학회지
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    • 제20권4호
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    • pp.437-445
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    • 2014
  • Purpose: The aim in this study was to identify head nurses' nursing performance according to their managerial competencies and professional nurse autonomy. Methods: From January 15 to January 31, 2013 a survey was distributed to 200 head nurses working in 5 tertiary hospitals in B city and J city. The response rate was 80% (160 responses). The survey content included the Managerial Competencies Scale (MCS), Schutzenhofer professional nurse autonomy Scale (SPNA), and Nursing Performance Scale (SPNA). Results: The score for MCS was 4.53, for SPNA, 177.05, and for SPNA, 4.62. Nursing performance was related to managerial competencies (${\beta}=0.741$; p<.001; SE=0.059) and professional autonomy (${\beta}=0.135$; p=.010; SE=0.001). These factors accounted for 64.8~67.3% of the variability in nursing performance. Conclusion: Results indicate that head nurses' performance would be improved through increased nursing managerial competencies and expansion of professional autonomy suggesting a need to develop work systems designed to achieve high managerial competency and professional autonomy in head nurses.

Linking Personality, Emotional Labor and Employee Well-being: The Role of Job Autonomy

  • Young-Kook Moon;Kang-Hyun Shin;Jong-Hyun Lee
    • 감성과학
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    • 제25권4호
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    • pp.139-156
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    • 2022
  • This study aimed to examine the cause and consequence of emotional labor strategies based on the emotional labor framework. To investigate the boundary condition of the current research model, the study proposed that job autonomy would moderate the effects of emotional labor on employees' well-being. To achieve the purpose of the study, it was first tested whether neuroticism and extroversion of employees predicted the focal outcomes (i.e., burnout and work engagement) via distinct emotional labor strategies. Second, the moderation effects of job autonomy were tested for each emotional labor strategy in predicting the focal outcomes. Third, the conditional indirect effects of job autonomy on the mediation process were examined. The results revealed that surface acting partially mediated the relationship between neuroticism and burnout, whereas deep acting fully mediated the relationship between extraversion and work engagement. Regarding the moderating effects of job autonomy, it significantly moderated the relationship between surface acting and burnout and between deep acting and work engagement. In addition, from the moderated mediation effects, the conditional indirect effects of job autonomy were significant. Finally, theoretical and practical implications are discussed and limitations and future research directions were suggested.

콘텐츠산업 인력의 업무 자율성 변화 분석 (Analysis on changes in work autonomy of content industry workers)

  • 이용관
    • 문화경제연구
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    • 제20권2호
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    • pp.3-18
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    • 2017
  • 본 연구에서는 콘텐츠산업 인력의 업무 자율성 변화를 분석했다. 한국근로환경조사(2011, 2014) 자료에서 콘텐츠산업 인력과 업무 자율성 변수를 추출하고 이중차감추정법을 활용하여 분석한 결과 전체 표본에서는 콘텐츠산업 인력의 업무 자율성(업무 순서, 업무 방법, 업무속도)에 유의미한 변화가 나타나지 않았다. 반면 최근 콘텐츠업계의 자율성 감소는 논의는 대규모 인력과 자본이 투입되는 경우라는 것을 고려하여 30인 이상 사업체 표본을 대상으로 분석하면 콘텐츠산업 인력의 자율성이 유의미하게 감소한 것으로 나타난다. 업무의 자율성은 직위와 역량과는 정(+)의 관계가, 사업체 규모와는 부(-)의 관계가 나타난다. 본 연구는 그동안 사례 중심으로 논의되어 왔던 콘텐츠산업 인력의 업무 자율성 변화를 실증분석했다는 의의를 가진다. 또한, 인력들의 부여되는 자율성이 콘텐츠 제작 유통 과정에서 긍정적인 효과를 창출하기 위해서는 인력에 대한 보상 및 관리 체계 개선이 수반되어야 함을 제시하였다.