• 로봇학회논문지
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• 제4권3호
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• pp.210-217
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• 2009

This paper introduces a design of multi-dimensional complex emotional model for various complex emotional expression. It is a novel approach to design an emotional model by comparison with conventional emotional model which used a three-dimensional emotional space with some problems; the discontinuity of emotions, the simple emotional expression, and the necessity of re-designing the emotional model for each robot. To solve these problems, we have designed an emotional model. It uses a multi-dimensional emotional space for the continuity of emotion. A linear model design is used for reusability of the emotional model. It has the personality for various emotional results although it gets same inputs. To demonstrate the effectiveness of our model, we have tested with a human friendly robot.

• 한국학교보건학회지
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• 제22권2호
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• pp.125-135
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• 2009

Purpose: This study is to identify the relations between alexithymia, emotional clarification, emotional expressiveness and somatic symptoms, and their effect on the elementary school students. Methods: This study targets 567 elementary school students and they are composed of 288 boy students and 279 girl students in 5th and 6th grade, and 283 in the 5th grade and 284 in the 6th grade. Results: In somatic symptoms, alexithymia, emotional clarification, and emotional expressivness, a significant difference is found. For the somatic symptoms and alexithymia, the subject in grade 5 show higher score than those in grade 6. For the emotional clarification, and emotional expressivness, the subjects in grade 5 show higher scores than those of grade 6. According to sex, only in emotional clarification, a significant difference is found between boys and girls and the girls show higher score that the boys. In looking at the correlations between alexithymia, emotional clarification and somatic symptoms, the somatic symptoms has positive correlations with alexithymia while it has negative correlations with emotional expressiveness. The alexithymia has negative correlations with emotional clarification and emotional expressiveness. It is found that the emotional clarification has positive correlations with emotional expressiveness. Conclusion: In respect to the effect of alexithymia, emotional clarification and emotional expressiveness on somatic symptoms, emotional alexithymia and emotional clarification have effect on somatic symptoms and emotional expressiveness has no effect on somatic symptoms.

• 한국가구학회지
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• 제23권3호
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• pp.317-323
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• 2012

Indoor of 21th century information-oriented society is feeling necessity of emotional design that can satisfy emotional of human. Desire of modern becomes various and emotional lighting design is risen on important element in indoor plan on human oriented modern society who become complicated. Emotional space is trend that is atomized as go today and is expanded as the target and area also go. That is, is included as target of emotional space to light and sound, taste, smack and is appealing by senses of human. Wish to do color that is optical element among element of senses differently and present design. Design concept of this research is emotional lighting design that can receive. It is lighting that equip emotional beauty and ability from modern indoor improving space. I wish to quote emotional lighting design about effect gotten to indoor by sight of designer.

• 패션비즈니스
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• 제20권1호
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• pp.69-81
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• 2016

In this study investigated the effect of emotional labor, emotional exhaustion, and depression on the job-related attitudes. Sample subjects used in this study were salespeople of a fashion shop in Jeollabukdo and Jeollanamdo. Questionnaire data from 160 fashion shop salespeople were analyzed through a reliability analysis, factor analysis, and multiple regression analysis. The results of the study were as follows. First, emotional labor of salespeople was divided into 2 factors, surface acting and deep acting. Second, emotional labor had a significant influence on the emotional exhaustion and depression. Third, the surface acting of emotional labor had a positive influence on the emotional exhaustion and depression; whereas, the deep acting of emotional labor had a negative influence on the emotional exhaustion and depression. Fourth, the surface acting of emotional labor, emotional exhaustion, and depression had a negative influence on job involvement; in addition, the deep acting of emotional labor had a positive influence on job involvement. Fifth, the surface acting of emotional labor, emotional exhaustion, and depression had a positive influence on turnover intention; in addition, the deep acting of emotional labor had a negative influence on turnover intention.

• 한국병원경영학회지
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• 제11권4호
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• pp.1-18
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• 2006

The purpose of this study is to examine the effects of nurses' emotional labor and the importance of leaders' emotional intelligence roles by verifying them with job satisfaction and organizational commitment for 396 nurses at 8 university hospitals in Seoul and Gyeonggi province. It was found that emotional labor had a negative relationship with job satisfaction and organizational commitment. And leaders' emotional intelligence has a significant positive relationship with job satisfaction and organizational commitment. However, leaders' emotional intelligence has no moderation effect on emotional labor and dependent variables. As this study shows that emotional labor and leader's emotional intelligence affect organizational effectiveness of hospital nurses, it would be important to not only manage members' emotional labor but to also develop the emotional intelligence of both leaders and the staff.

• 한국치위생학회지
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• 제16권1호
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• pp.53-59
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• 2016

Objectives: The purposes of this study is to examine the relationship between emotional labor and burnout among dental hygienists. Methods: A self-reported questionnaire was completed by 247 dental hygienists from September 4 to October 9, 2014. The questionnaire consisted of emotional labor, job burnout, and job stress. Emotional labor included frequency of emotional expression, compliance with emotional regulation, emotional diversity, and emotional dissonance by the instrument pf Morris and Feldman. Job burnout was adopted from Maslach burnout inventory(MBI). Job stress was adpoted from instrument of Chang. Except 13 incomplete answers, 234 data were analyzed by AMOS 18.0 and SPSS 18.0 program. Results: The emotional labor has a significant positive relation to the job burnout. There was a statistical significance between emotional labor and job stress. Job stress had a positive relation to job burnout. Job stress had a mediating effect between emotional labor and job burnout. Emotional labor had a direct effect on the job burnout. Job stress also had a mediating effect on job burnout. Conclusions: It is necessary to improve working environment that can enhance emotional balance and to develop job stress management program.

• 한국감성과학회:학술대회논문집
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• 한국감성과학회 2000년도 춘계 학술대회 및 국제 감성공학 심포지움 논문집 Proceeding of the 2000 Spring Conference of KOSES and International Sensibility Ergonomics Symposium
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• pp.26-29
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• 2000

This study would review how important to define emotional intelligence could be in measuring individual differences in emotional experience. For this purpose, the definitions of emotion, built by psychological theorists, would first reviewed, in connection to the newly developed techniques in the area of emotional engineering. Comparing peripheral theories of emotion and cognitive appraisal theories, the multi-facets of emotional experience would be illustrated and it would discussed what these facets mean to predict emotional health of individuals.

• 수산해양교육연구
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• 제25권1호
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• pp.113-127
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• 2013

This study investigated the direction of program development in emotional education through storytelling without separating intellectual education in current schooling. As the basic research on program development for elementary school students' emotional intelligence, this study examined how storytelling affects program development in emotional education, and the direction of program contents and structures using storytelling. Firstly, current storytelling and existing programs used for emotional education were analyzed and the direction of program development in emotional education was investigated. Secondly, the structures and procedures of programs for emotional education through storytelling were examined. Finally, stressed contents and items by each factor consisting of emotional intelligence related to the curriculum, and more discussions to consider were inquired. For systematic emotional education, there must be efforts made on developing contents of each factor comprising emotional intelligence; and teaching must be done through the interrelatedness among home, society and school. Furthermore, the construction of social system across the country is required. In conclusion, this study suggest the emotional education needs new curricula based on narrative, because it is dependent on personal emotions and situations.

• 한국간호교육학회지
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• 제25권2호
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• pp.263-272
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• 2019

Purpose: The purpose of this study was to identify the moderating effect of interpersonal skills on the relationship between childhood emotional trauma and depression. Methods: From June to July, 2017, a convenience sample of 226 nursing students was recruited. Research data were collected through self-report questionnaires and analyzed using SPSS version 22.0. Results: 68.1% (154) respondents experienced emotional abuse, and 48.1% (110) emotional neglect in childhood emotional trauma. The average depression score was 10.76. There were 54.4% (123), 34.5% (78), 12.8% (29), and 7.1% (16) of respondents with mild, moderate, and severe depression, respectively. The average interpersonal skills score was 3.59. There was a significant correlation between childhood emotional trauma (emotional abuse, emotional neglect), interpersonal skills and depression. And the moderating effect of interpersonal skills on the relationship between childhood emotional neglect and depression was significant. Conclusion: Interpersonal skills play a role as a moderating variable influencing the relationship between emotional neglect of childhood emotional trauma and depression, and also reduce the effects of childhood emotional trauma on depression. When developing a depression prevention program for nursing college students, such programs should consider strategies to reduce the negative effects of childhood emotional trauma and to improve interpersonal skills.

• 한국컴퓨터정보학회논문지
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• 제13권5호
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• pp.291-308
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• 2008

본 연구는 고객과 직접적인 대면을 하지 알고 전화를 이용하여 감정노동(emotional labor)을 수행하는 콜센터 상담원들의 감정노동의 결과로 표출되는 감정소진(emotional exhaustion)에 영향을 주는 요인을 연구하였다. 본 연구는 감정소진이 직무만족을 저해시켜 이직의도를 높이는 것으로 이직율이 높은 콜센터 경영에서 관리하여야할 중요한 요소라는 것에 대한 실증적인 증거를 제시하였다. 감정소진을 낮추기 위해서는 시간적 압력을 낮추고 업무의 자율성을 부여하여야 하며, 이직의도를 낮추는 위해서는 상사지원이 중요한 요소로 나타났다. 본 연구의 의의는 콜센터 경영에 있어서 감정노동이 상담원의 관리에 중요하다는 것을 제시하였다는 것이다.