• 제목/요약/키워드: Emotional Work

검색결과 779건 처리시간 0.024초

뵈메의 감성학을 통한 올라퍼 엘리아슨 공간의 지각적 분위기 체험 연구 (A Spatial Study about Olafur Eliasson's Emotional Atmospheric Experience of Gernot Böhme's Aesthetics)

  • 장수민;김개천
    • 한국실내디자인학회논문집
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    • 제27권3호
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    • pp.108-115
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    • 2018
  • The atmosphere is a popular word in everyday life. There is often an atmosphere when we enter a particular place. As if to say, The mood is perceived as an emotional and subjective word. Atmosphere is subjective and there are different feelings, but there are definitely certain feelings that people can relate to. The researcher examines the question in the paper and analyzes how the atmosphere in the space could be explained. So I will research about $B{\ddot{o}}hme^{\prime}s$ aesthetics which is called atmosphere. and analysis how his atmosphere is applied in nowadays art. So this study has two purposes. First is the notion of the atmosphere, not the atmosphere of rational perspective, it's about emotional and perceptual experiences. Therefore a connection about audience and arts is the most important focus in atmosphere. So the other purpose is Olafur Eliasson's Atmosphere. he is an artist about this perception. His work requires spectator intervention and participation to make it a perfect art. There is also a element in Eliasson's philosophy, in which the perceptual experiences of visitor's relationship between the work and the viewer, and eliminates the boundary as a perceptual expression.

사용자 행동 자세를 이용한 시각계 기반의 감정 인식 연구 (A Study on Visual Perception based Emotion Recognition using Body-Activity Posture)

  • 김진옥
    • 정보처리학회논문지B
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    • 제18B권5호
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    • pp.305-314
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    • 2011
  • 사람의 의도를 인지하기 위해 감정을 시각적으로 인식하는 연구는 전통적으로 감정을 드러내는 얼굴 표정을 인식하는 데 집중해 왔다. 최근에는 감정을 드러내는 신체 언어 즉 신체 행동과 자세를 통해 감정을 나타내는 방법에서 감정 인식의 새로운 가능성을 찾고 있다. 본 연구는 신경생리학의 시각계 처리 방법을 적용한 신경모델을 구축하여 행동에서 기본 감정 의도를 인식하는 방법을 제안한다. 이를 위해 시각 피질의 정보 처리 모델에 따라 생물학적 체계의 신경모델 검출기를 구축하여 신체 행동의 정적 자세에서 6가지 주요 기본 감정을 판별한다. 파라미터 변화에 강건한 제안 모델의 성능은 신체행동 자세 집합을 대상으로 사람 관측자와의 평가 결과를 비교 평가하여 가능성을 제시한다.

장기요양시설 요양보호사의 피로 영향요인 (Factors Affecting Fatigue of Care Helpers in Long-term Care Facilities)

  • 임종미;조옥희
    • 근관절건강학회지
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    • 제27권2호
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    • pp.169-176
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    • 2020
  • Purpose: This study aims to investigate the factors affecting fatigue of care helpers in long-term care facilities. Methods: The subjects consisted of 131 care helpers at six long-term care facilities in Chungcheongnam-do. A survey was conducted between July and September 2019 to collect data, which were analyzed using t-test, ANOVA, Pearson's correlation coefficients, and multiple regression analysis.Results: An increase in fatigue of care helpers owing to taking care of over 10 patients a day, increase in emotional labor and sleep disturbance, and a decrease in economic status was observed. Their fatigue decreased when there was an increase in their subjective health status and job satisfaction. Work-related stress (β=.37, p<.001), emotional labor (β=.21, p=.014), and sleep disturbance (β=.18, p=.026) significantly predicted fatigue. These factors explained 37% of the total variance in fatigue (F=10.48, p<.001).Conclusion: In addition to improving the work environment, interventions that alleviate emotional labor and improve sleep quality, are needed to lower the fatigue of care helpers.

The Influence of Safety Climate, Safety Leadership, Workload, and Accident Experiences on Risk Perception: A Study of Korean Manufacturing Workers

  • Oah, Shezeen;Na, Rudia;Moon, Kwangsu
    • Safety and Health at Work
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    • 제9권4호
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    • pp.427-433
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    • 2018
  • Background: The purpose of this study was to identify the influence of workers' perceived workload, accident experiences, supervisors' safety leadership, and an organization's safety climate on the cognitive and emotional risk perception. Methods: Six hundred and twenty employees in a variety of manufacturing organizations were asked to complete to a questionnaire. Among them, a total of 376 employees provided valid data for analysis. To test the hypothesis, correlation analysis and hierarchical regression analysis were used. Statistical analyses were conducted using IBM SPSS program, version 23. Results: The results indicated that workload and accident experiences have a positive influence and safety leadership and safety climate have a negative influence on the cognitive and emotional risk perception. Workload, safety leadership, and the safety climate influence perceived risk more than accident experience, especially for the emotional risk perception. Conclusion: These results indicated that multilevel factors (organization, group, and individual) play a critical role in predicting individual risk perceptions. Based on these results, therefore, to reduce risk perception related with unsafe behaviors and accidents, organizations need to conduct a variety of safety programs that enhance their safety climate beyond simple safety-related education and training. Simultaneously, it needs to seek ways to promote supervisors' safety leadership behaviors (e.g., site visits, feedback, safety communication, etc.). In addition, it is necessary to adjust work speed and amount and allocate task considering employees' skill and ability to reduce the workload for reducing risk perception.

Healthcare Workers' Mental Health in Pandemic Times: The Predict Role of Psychosocial Risks

  • Carla Barros;Pilar Baylina;Ruben Fernandes;Susana Ramalho;Pedro Arezes
    • Safety and Health at Work
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    • 제13권4호
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    • pp.415-420
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    • 2022
  • Background: Healthcare workers perform an emotionally exhausting daily work activity, making them prone to occupational hazards, namely psychosocial ones. This study aims to assess the impact of psychosocial risk factors on healthcare workers' mental health. Methods: A cross-sectional study was developed between May and June of 2021 with 479 healthcare workers from Portuguese hospitals. The Depression, Anxiety and Stress Scale was used to assess mental health, and psychosocial risks were assessed through the Health and Work Survey - INSAT. Statistical analysis was performed to identify the psychosocial risk factors related to anxiety, depression, and stress. Subsequently, a multiple linear regression was performed to identify the models that better explained psychosocial risk factors' relationship with anxiety, depression, and stress. Results: Data showed a strong exposure to psychosocial risks. Work pace and intensity, work relationships, and emotional demands stood out with higher global average percentages for yes answers to "exposure and discomfort." The analysis of the b values and p-values from the multiple linear regression shows that some cross-sectional psychosocial risks are predictors of anxiety and stress dimensions, and other psychosocial risks differ in the two mental health dimensions. However, it is important to highlight that healthcare workers still showed great joy and pleasure in performing their work activities. Conclusion: Support network development in the work environment is needed to prevent healthcare workers' emotional stress and promote their psychological well-being. Therefore, new research is essential to understand the psychosocial risks that affect healthcare workers and assess the less visible effects of work-health relationships.

노인요양시설 사회복지사의 직무환경과 개인적 성향이 소진에 미치는 영향 (The Effects of Elderly Care Facility Social Workers' Work Environment and Personal Tendencies on Their Exhaustion)

  • 홍석자;서상범
    • 사회복지연구
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    • 제42권4호
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    • pp.187-216
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    • 2011
  • 본 연구는 노인요양시설에 종사하는 사회복지사의 직무환경(역할갈등, 역할모호성, 역할 과다, 보상체계의 적절성)과 개인적 성향(정서적 공감성, 인지적 공감성, 외적 귀인성향, 내적 귀인성향)이 사회복지사의 소진(감정적 고갈, 개인적 성취감 저하, 클라이언트에 대한 비인격화)에 미치는 영향을 검증하여 노인요양시설에 종사하는 사회복지사의 소진을 예방할 수 있는 방안을 제시한 것이다. 노인장기요양기관으로 지정된 노인요양시설에 근무하는 사회복지사를 대상으로 설문조사를 실시, 수집된 총 312부의 자료를 기반으로 구조방정식모형을 통해 분석한 결과, 직무환경인 역할모호성은 개인적 성취감 저하와 클라이언트에 대한 비인격화에, 역할갈등과 역할과다는 감정적 고갈과 클라이언트에 대한 비인격화에 각기 유의미한 정(+)의 영향을 미치는 것을 알 수 있었으며, 개인적 성향인 인지적 공감성과 내적 귀인성향은 개인적 성취감 저하에 부(-)의 영향을, 외적 귀인성향은 감정적 고갈과 클라이언트에 대한 비인격화에 유의미한 정(+)의 영향을 미치는 것으로 알 수 있었다. 본 연구는 노인요양시설에 종사하는 사회복지사의 소진을 직무환경 뿐 아니라 개인적 성향에 주목해서 조명했다는 면에서 의의를 가진다.

국내 항공사 승무원의 감성지능이 고객지향성에 미치는 영향 -사회적 지원의 조절효과- (Effect of Emotional Intelligence on Customer Orientation among Flight Attendants -moderating effect of social support-)

  • 고선희;박정민
    • 한국콘텐츠학회논문지
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    • 제14권3호
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    • pp.401-413
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    • 2014
  • 본 연구에서는 항공사 객실승무원을 대상으로 감성지능이 고객지향성에 미치는 영향을 파악해 보고자 하였다. 또한 승무원의 감성지능과 고객지향성의 관계에 있어 사회적 지원의 조절효과를 살펴봄으로써 감성지능 연구의 이론적 실무적 시사점을 제공하고자 하였다. 현재 운항중인 두 대형항공사의 객실승무원을 대상으로 자료를 수집하였으며 분석결과는 아래와 같다. 편의표본추출을 통해 233부의 설문지를 항공사 승무원을 대상으로 회수하였으며, 결측치가 있는 자료를 제외하고 214부를 활용하였다. SPSS 18.0을 통해 자료 분석을 실시하였으며 분석결과는 아래와 같다. 첫째, 감성지능은 이론적 고찰을 통해 자기감정인식, 타인감정인식, 감정조절, 감정활용의 하위요인으로 구분하였으며 그 중 자기감정인식을 제외한 모든 요인이 고객지향성에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 감성지능과 고객지향성의 관계에 있어 동료지원은 조절효과가 있는 것으로 나타났다. 셋째, 상사지원과 조직지원은 감성지능과 고객지향성의 관계에 있어 부분적으로 조절효과가 있는 것으로 나타났다. 이러한 연구 자료를 활용하여 팀워크를 강화할 수 있는 교육프로그램을 마련하고, 동료들 간의 관계를 돈독히 할 수 있는 프로그램을 제도적으로 마련하여 지원해주는 것이 필요하다.

해양경찰공무원의 감정노동이 직무소진에 미치는 영향 (Impact of Emotional Labor on Job Burnout Marine Police Officials)

  • 김종길
    • 해양환경안전학회지
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    • 제21권6호
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    • pp.721-728
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    • 2015
  • 행정의 패러다임 변화로 경찰행정도 민간부분과 마찬가지로 고객중심 민원서비스제도의 개선을 위하여 노력하고 있으며 이로 인하여 서비스제공자인 경찰공무원도 부정적인 요소인 감정노동이 발생하고 있다. 이 연구는 해양경찰의 감정노동의 정도를 파악하고 감정노동이 직무소진에 어떠한 영향을 미치는가를 검증하고자 한다. 연구결과는 해양경찰공무원은 공공부분에 종사하는 다른 공무원과 동일하게 감정노동을 경험하고 있는 것으로 조사되었으며, 감정노동이 직무소진에 영향을 미치는 것으로 조사되었다. 즉 해양경찰공무원이 지각하는 감정적 부조화가 고갈에 정(+)의 영향을 미치며, 또한 감정적 부조화는 냉소에 정(+)의 영향을 미치고, 감정표현의 주의정도는 직업효능감 저하에 부(-)적 영향을 미치는 것으로 나타났다. 그러므로 감정노동이 방치된다면 소진에 영향을 미쳐 조직에 부정적인 영향으로 성과달성에 중대한 장애요인이 될 수 있으며, 또한 개인의 신체적, 정신적으로 심각한 문제를 야기할 수 있으므로 이를 예방하기 위한 정책의 시행이 필요하다.

간호⋅간병통합서비스 병동 간호사의 감정노동 파악 및 개선방안: 초점집단인터뷰 적용 (The Emotional Labor Status and Improvement Plans of Nurses Working in the Integrated Nursing Service Ward: Applying Focus Group Interviews)

  • 김찬희;이선희
    • 동서간호학연구지
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    • 제27권2호
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    • pp.104-113
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    • 2021
  • Purpose: The purpose of this study was to investigate the status of emotional labor of nursing personnel working in comprehensive nursing service ward and to suggest the way service improvement can be achieved. Methods: A total of 28 nurses working in comprehensive nursing service ward were divided into four groups to conduct focus group interview. All interviews were recorded and transcribed after the interview to perform data analysis in the order of data classification, topic categorization, and keyword derivation. Results: The five categories of subjects and relating keywords drawn from the focus group interviews are as follows: 1) Emotional labor experience: suppressing emotions, expressing emotions or actions that are different from reality, 2) Situations of emotional labor: verbal abuse and assault, sexual harassment, personal needs and errands, 3) Responses to emotional labor: responding directly, responding directly, receiving senior's help, using the organizational system, persevering, 4) Problems caused by emotional labor: work exhaustion, job change intention, job stress, 5) Protection plan against emotional labor: manual or education for nurses, education for patients and carers, compensation, tough sanctions though system strengthening. Conclusion: This study shows that although nurses working in comprehensive nursing service ward generally experience high levels of emotional labor, the problem solving of them relies mainly on personal response. Therefore, it is necessary to develop various measures to protect nurses in an organizational level response, thus to improve the comprehensive nursing service system.

간호사의 감정노동이 이직의도에 미치는 영향: 소진의 매개효과와 오센틱 리더십의 조절된 매개효과 (The Effect of Nurse's Emotional Labor on Turnover Intention: Mediation Effect of Burnout and Moderated Mediation Effect of Authentic Leadership)

  • 나수양;박한종
    • 대한간호학회지
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    • 제49권3호
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    • pp.286-297
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    • 2019
  • Purpose: To investigate the effect of nurses' emotional labor on their turnover intention that was mediated by burnout and to examine the moderated mediation effect of authentic leadership. Methods: A total of 227 nurses working at two general hospitals in Seoul were recruited from March 21 to May 6 in 2016. Emotional labor including surface acting and deep acting; burnout factors such as emotional exhaustion and personal accomplishment; and turnover intention were assessed. The data were analyzed using SPSS 22.0 and SPSS PROCESS macro. Results: Surface acting significantly increased emotional exhaustion and reduced personal accomplishment. Deep acting significantly increased personal accomplishment. Emotional exhaustion significantly increased turnover intention. Conversely, personal accomplishment significantly reduced turnover intention. Surface acting had an indirect effect on turnover intention that was mediated by emotional exhaustion. Deep acting had an indirect effect on turnover intention that was mediated by personal accomplishment. Authentic leadership had a moderated mediation effect on the relationship between surface acting and turnover intention that was mediated by emotional exhaustion. Conclusion: The findings of this study indicate that the establishment of strong authentic leadership by head nurses would help nurses reduce their burnout and turnover intention. Conducting intervention studies would be also important to promote better work environments that would enable nurses to fortify the positive aspect of emotional labor and to reduce their burnout levels.