• 한국산학기술학회논문지
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• 제20권9호
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• pp.459-464
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• 2019

본 연구목적은 요양보호사를 대상으로 하여 감정노동, 회복 탄력성이 노인 돌봄 태도에 미치는 요인을 파악하고, 요양보호사의 노인에 대한 긍정적인 태도 형성 및 유지를 위한 전략을 제공하고자 시행된 조사연구로 D시, K도 요양보호사 142명을 대상으로 구조화된 설문지를 이용하여 시행되었다. 결과 분석 프로그램은 SPSS/WIN 21.0 program을 이용하여 기술통계, t-test, one-way ANOVA, Pearson Correlation coefficient, Multiple regression analysis를 이용하였다. 연구결과 노인 돌봄 태도는 $3.56{\pm}0.90$점, 감정노동은 $3.23{\pm}0.74$점, 회복 탄력성은 $3.94{\pm}0.40$점이었다. 노인 돌봄 태도는 회복 탄력성(r= .294, p<.005)과 유의한 정적(+)상관을 보였고, 노인 돌봄 태도의 설명력은 15.6%로 회복 탄력성(${\beta}=.360$, p= .002), 근무 형태(${\beta}=-.282$, p= .001)가 요인으로 나타났다. 본 연구결과 요양보호사들에 관한 근무형태가 안정적일수록 자신의 직무인 노인 돌봄 태도가 증가하고 있음을 보여주고 있다. 또한, 어려운 상황을 스스로 이겨낼 수 있는 회복 탄력성에 관한 프로그램을 활용하여 이들에게 미치는 영향을 파악해 볼 필요성이 있다.

• Journal of Preventive Medicine and Public Health
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• 제55권3호
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• pp.226-233
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• 2022

Objectives: The aim of this study was to evaluate the subjective level of health-related quality of life of Korean healthcare workers using various quality-of-life instruments. Methods: This study included 992 participants, who were doctors and nurses. A survey was conducted between November 28 and December 4, 2019. Data from 954 participants divided into 3 groups (physicians, residents, and nurses) were analyzed. Four measurement tools (29 questions) were used in the survey to evaluate subjective health status and well-being. Results: In the Mayo Well-being Index, burnout during work (88.5%) and emotional difficulties caused by work (84.0%) were frequently cited by the respondents. Regarding questions on burnout and emotional difficulties, residents and nurses had the highest scores (91.0 and 89.6%, respectively). Emotional problems, such as anxiety, depression, and irritability, accounted for a high percentage (73.1%) of the total, while 82.2% of respondents reported that their work schedules interfered with their leisure and family time. There was no significant difference among the groups in subjective health status. However, 10.1% of the residents experienced very low quality of life, which was a higher proportion than that of physicians (2.7%) and nurses (5.2%). Conclusions: The level of well-being that Korean medical workers experienced in relation to work was lower than the results of the United States healthcare workers surveyed using the same tool. This study was unique in that it conducted a subjective quality-of-life survey on Korean healthcare workers.

• 한국건축시공학회지
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• 제10권4호
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• pp.59-65
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• 2010

건설현장에서 안전사고 발생을 최소화하기 위해서 많은 건설회사들은 최선을 다하고 있다. 또한 안전은 건설프로젝트의 성공을 결정짓는 중요한 요소 중의 하나다. 최근 많은 안전도구들이 건설현장에서 적용되고 있고, 또한 감성안전문화는 건설현장에서 안전의식을 증진시키는 중요한 요인이다. 그러므로 본 연구의 목적은 건설 현장에서 안전의식을 향상시키기 위한 감성안전센서의 효과를 고찰하는 것이다. 본 연구에서 많은 건설현장 작업자들은 센서를 사용한 감성안전에 대하여 만족하고 있는 것으로 나타났고, 또한 음성안내 시스템은 작업자들에게 긍정적인 자극을 줄 수 있을 것이다. 따라서 본 음성안내센서를 건설현장에 적용하면 건설회사들은 안전과 작업생산성의 향상을 가져올 수 있을 것이다.

• 한국산업보건학회지
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• 제27권3호
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• pp.210-220
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• 2017

Objectives: This study was conducted to prepare fundamental data and prevention measures on health promotion and occupational disease, and to assess the effects of the working environment on subjective health status and absenteeism among workers using data from the third working environment survey in Korea. Methods: This study's subjects were composed of 29,711 wage workers from the 3rd working environment survey data. The dependent variables were several diseases, subjective health status and absences, and the independent variable was the working environment. The collected data were analyzed by One-Way ANOVA, Pearson's correlation and stepwise multiple analysis using the IBM SPSS(ver. 20.0) statistical package program. Results: The effecting factors for cardiovascular disease were age, working shift and emotional state. The effecting factors for anxiety and depression were years of education, working condition, duties, and emotional state. The effecting factors of insomnia were duty and emotional state. The positive effecting factors for absent days were work standing, working shift, number of night shifts, autonomy, and duties. The positive effecting factors of subjective health status were age, work standing, working years, working shift, appropriateness of working hours, leadership of superiors, duties and emotional state. Conclusions: Based on the above results, the author considers that it is necessary to improve the working environment to reduce absent days, such as by reducing of number of night shifts and giving autonomy regarding duties, and to improve the working environment for subjective health status such as by controlling the appropriateness of working hours and stability of the emotional state. In addition, this study provides fundamental data on health promotion and occupational disease among workers.

• 한국심리학회지 : 문화 및 사회문제
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• 제19권3호
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• pp.409-433
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• 2013

여가에 대한 연구는 최근 활발히 이뤄지고 있지만 여가의 심리적 과정에 대한 연구는 부족하였다. 이에 본 연구는 여가경험이 정서적 소진에 미치는 영향에 대해서 살펴보고, 일과의 심리적 분리가 두 변인 간의 관계에서 매개효과를 보이는지를 검증하였다. 다양한 직종의 근로자 215명을 대상으로 인구통계학적 변인, 여가경험, 심리적 분리, 그리고 정서적 소진을 측정하였다. 여가경험은 요인분석 결과를 바탕으로 유능감, 사회교류감, 자연교류감, 그리고 자연통제감으로 구분하였다. 연구결과, 여가경험 중 유능감이 정서적 소진에 부적인 영향을 미치는 것으로 나타났다. 그리고 일과의 심리적 분리가 여가경험의 하위 요인 중 유능감과 정서적 소진 간의 관계에서 부분매개 하는 것으로 나타났다. 정리하면 개인이 여가를 통하여 유능감을 느낄 수 있게 되면 일과의 심리적 분리가 활발히 진행되고 이에 따라 정서적 소진이 감소하는 것으로 나타났다. 이러한 연구결과를 바탕으로 개인은 유능감을 느낄 수 있는 여가계획을 통해 스트레스로 인한 소진에서 회복할 수 있도록 해야 하며 조직도 이러한 여가를 경험할 수 있도록 지원이 이뤄져야할 것이다.

• 대한음성학회지:말소리
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• 제54호
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• pp.45-61
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• 2005

In this paper, we present a method of generating intonation contour for Korean text-to-speech (TTS) system and a method of synthesizing emotional speech, both based on Soft template mark-up language (Stem-ML), a novel prosody generation model combining mark-up tags and pitch generation in one. The evaluation shows that the intonation contour generated by Stem-ML is better than that by our previous work. It is also found that Stem-ML is a useful tool for generating emotional speech, by controling limited number of tags. Large-size emotional speech database is crucial for more extensive evaluation.

• 한국산학기술학회논문지
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• 제19권7호
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• pp.396-406
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• 2018

본 연구는 PRECEDE 모델을 적용하여, 콜센터 상담사의 삶의 질에 영향을 미치는 요인들 간의 인과관계를 구조방정식 모형으로 규명하고자 시도하였다. 조사대상은 D광역시 4개의 콜센터에서 인바운드 업무에 종사하고 있는 상담사 695명으로 하였다. 자료 수집은 2016년 11월 15일부터 12월 5일까지의 기간 동안에 구조화된 무기명 자기기입식 설문지를 사용하여 설문조사하였다. 연구결과, 조사대상 상담사의 삶의 질은 정신건강(우울증, 불면증, 불안감) 및 감정노동과 유의한 음의 상관 관계를 보인 반면, 직무환경, 자기효능감, 조직의 지지, 조직몰입과는 유의한 양의 상관관계를 보였다. 구조모형 분석결과, 삶의 질에 정신건강은 부정적인 영향을 주고, 직무환경과 자기효능감은 긍정적인 영향을 주는 것으로 나타났다. 또한 감정노동은 정신건강에 부정적인 영향을 주었으며, 조직몰입과 직무환경은 감정노동 수준을 낮추는 효과가 있었다. 아울러 조직의 지지는 근로자의 자기효능감과 조직몰입을 높이는 효과가 있으며, 조직몰입은 감정노동을 완화시키는 효과가 있었다. 따라서 콜센터 상담사의 삶의 질을 높이기 위한 건강증진 프로그램의 실시가 필요한 것으로 생각된다.

• International Journal of Computer Science & Network Security
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• 제23권8호
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• pp.101-106
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• 2023

In this busy world actually stress is continuously grow up in research and monitoring social websites. The social interaction is a process by which people act and react in relation with each other like play, fight, dance we can find social interactions. In this we find social structure means maintain the relationships among peoples and group of peoples. Its a limit and depends on its behavior. Because relationships established on expectations of every one involve depending on social network. There is lot of difference between emotional pain and physical pain. When you feel stress on physical body we all feel with tensions, stress on physical consequences, physical effects on our health. When we work on social network websites, developments or any research related information retrieving etc. our brain is going into stress. Actually by social network interactions like watching movies, online shopping, online marketing, online business here we observe sentiment analysis of movie reviews and feedback of customers either positive/negative. In movies there we can observe peoples reaction with each other it depends on actions in film like fights, dances, dialogues, content. Here we can analysis of stress on brain different actions of movie reviews. All these movie review analysis and stress on brain can calculated by machine learning techniques. Actually in target oriented business, the persons who are working in marketing always their brain in stress condition their emotional conditions are different at different times. In this paper how does brain deal with stress management. In software industries when developers are work at home, connected with clients in online work they gone under stress. And their emotional levels and stress levels always changes regarding work communication. In this paper we represent emotional intelligence with stress based analysis using machine learning techniques in social networks. It is ability of the person to be aware on your own emotions or feeling as well as feelings or emotions of the others use this awareness to manage self and your relationships. social interactions is not only about you its about every one can interacting and their expectations too. It about maintaining performance. Performance is sociological understanding how people can interact and a key to know analysis of social interactions. It is always to maintain successful interactions and inline expectations. That is to satisfy the audience. So people careful to control all of these and maintain impression management.

• 보건의료산업학회지
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• 제11권2호
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• pp.17-27
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• 2017

Objectives : The rapidly changing consumer-centric and customer-oriented nature of the medical environment results in significant cognitive load. We aimed to clarify the situation of emotional labor and job stress among hospital employees and seek policies and hospital management for employees' emotions. Methods : The study was conducted through a questionnaire about emotional labor and job stress among 554 individuals working in Seoul, in 9 national, public, and private hospitals. Results : The results of the emotional labor and job stress questionnaire showed statistically significant differences in surface behavior and job stress; both had higher values in employees from the private hospitals than employees from public hospitals. Conclusions : This study found that the stress of emotional labor is a serious problem in government medical institutions. In addition, these institutions need to provide internal customer satisfaction through the hospital ombudsman and harmonize work and healing programs by including plans for improvement.

• 한국치위생학회지
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• 제19권6호
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• pp.975-982
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• 2019

Objectives: This study aims to serve as basic data for improving human resource management and the quality of work at dental hospitals and clinics by examining the relationship among clinical dental hygienists' emotional labor, job stress, and turnover intention. Methods: A self-reported questionnaire was completed by 220 dental hygienists in hospitals and clinics from March 11 to April 26, 2019. Data were analyzed using SPSS 20.0. For participants' burnout, job stress, emotional labor, and turnover intention based on general and occupational characteristics were analyzed using a t-test and one-way ANOVA. After performing a one-way ANOVA, a Duncan test was performed for mean comparison. Pearson's correlation analysis was conducted to determine correlations between variables, and stepwise multiple regression was performed to examine the factors that affect burnout. Results: Clinical dental hygienists' mean burnout was 3.05 points, and the factors that affect such burnout were turnover intention, job stress, and emotional labor. Burnout was higher when job satisfaction was low, turnover intention was low, and emotional labor was high, with a 29.3% explanatory power. Conclusions: For effective human resource management of dental hygienists, it is necessary to develop and implement programs that can reduce emotional labor and burnout.