• Korean Journal of Occupational Health Nursing
• /
• 제24권2호
• /
• pp.142-151
• /
• 2015

Purpose: The purposes of this study were to investigate the degree of presenteeism, which lowers productivity when call center workers come to work with illness, and analyze the factors influencing it. Methods: A survey was conducted for three months from July to September, 2013 to collect data. Questionnaires were distributed to 1,500 workers at 30 call centers in Seoul and Gyeonggi Province, of which were 1,274 returned and analyzed for the study. Results: The findings show that the call center workers scored 15.4 points out of the maximum 30 on presenteeism based on SPS-6. The study examined factors that affect the presenteeism of call center workers and identified inner emotional labor, depression, subjective health condition, age and turnover intention as those factors. Their presenteeism was low when they engaged in more inner emotional labor, and when they had a good subjective health condition. The presenteeism was high when they had a higher degree of depression, were young, and had a higher turnover intention. Conclusion: The findings call for a need to implement a mental health promotion program to resolve call center workers' depression at work, help them manage their emotional labor to lower their turnover intention, improve their subjective health conditions, and run a health management program to consider the uniqueness of the young age group in order to prevent their increasing presenteeism.

• Korean Journal of Occupational Health Nursing
• /
• 제20권3호
• /
• pp.270-278
• /
• 2011

Purpose: This study tries to identify experience of verbal abuse, emotional response, and ways to deal with verbal abuse against nurses in hospitals. Methods: This study was a descriptive research and conducted from April to July 2011. One hundred and seventeen nurses with over one-year experience in general wards were selected and evaluated. The data were analyzed using descriptive analysis, independent t-tests, and one-way ANOVA. Results: The nurses' experience rate of verbal abuse during the entire period of work in hospitals was 98.3%. The majority of the nurses were verbally abused by patients (70.9%), followed by patients' relatives (65.8%), physicians (61.5%), and coworkers (58.1%). Overall negative emotional response score of nurses after verbal abuse was $38.82{\pm}8.28$. Ways to deal with verbal abuse were as follows: suppression was 74.4%, complaining of an injustice to close people, 67.5%, and ignoring, 43.6%. Conclusion: Nurses have significantly been exposed to verbal abuse while working in hospitals. Therefore, hospital managers and nurse managers are required to inform other staff and visitors in hospitals the real condition of verbal abuse against nurses and provide a safe work environment by developing the report and disposal system of verbal abuse.

• Journal of Korea Entertainment Industry Association
• /
• 제15권1호
• /
• pp.39-51
• /
• 2021

This study is based on literature review and theoretical background, we will explore the interrelationship between music and meditation and meditation image production through music, discuss the relationship between theremin instruments and musical meditation. It also describes whether the musical direction through an emotional approach meets the purpose of music meditation, focusing on the creative process and analysis of the work. In this study, the emotional aspect of music was developed, centering on the auditory characteristics of music and the inner element of meditation, to find the relationship between each other, and to prepare a specific plan for music directing to induce the inner emotion of meditation. This study deduced a way to apply music meditation with an emotional approach centering on the melody through the use of the Theremin instrument, and tried to approach the inner meaning and methodology of the work academically. It is hoped that these studies will contribute to the development of music meditation programs and the expansion of music meditation.

• Korean Journal of Family Social Work
• /
• 제57호
• /
• pp.69-98
• /
• 2017

This study aims to examine the direct effects of two workplace spirituality dimensions, community at work and meaning in work, and burnout on three caring dimensions, emotional, social and spiritual care, for terminally ill people. It also seeks to examine the moderating effect of burnout in the relationship between two workplace spirituality dimensions and three caring dimensions. For these purposes, data were collected from 114 interdisciplinary team members, doctors, nurses, social workers and pastors, working in 68 palliative care in nationwide by questionnaires. The study results indicated that community at work has a positive effect on emotional care, and that meaning in work has a positive effect on social and spiritual care. The results also provided that burnout does not impact on three caring dimensions and has no moderating effect in the relationship between two workplace spirituality dimensions and three caring dimensions. In the findings, managers or leaders from palliative care should consider the potentially positive influence of workplace spirituality on caring for terminally ill people and can improve practitioners' performance with any interventions to increase workplace spirituality. The limitations of this study and recommendations for the future research were discussed.

• Journal of Family Relations
• /
• 제22권2호
• /
• pp.71-97
• /
• 2017

Objectives: The purpose of this research was to analyze the influence of self-actualization needs, dependence on parents, and work-family balance stress affecting on the marriage friendly attitudes among the unmarried women in twenties and thirties. Method: The participants were 315 unmarried women connected by SNS. The data were collected by questionnaire method through SNS by the smart phone using by the snowball sampling method and analyzed by t-test, ANOVA, and hierarchical multiple regression analysis. Results: First, there were significant differences in the marriage friendly attitudes according to education level, religion, dating. In the case of college graduates, having religion and dating partner, unmarried women had more marriage friendly attitudes. Second, the results of multiple regression showed that the marriage friendly attitudes among unmarried women was significantly influenced by education, religion, and the humanity factor among the self-actualization needs, emotional dependence on parents and work-family balance stress. In addition, the humanity factor among the self-actualization needs was found to be the most influential factor on the marriage friendly attitudes among unmarried women in this study. Conclusion: This study suggests the importance of emphasizing humanity education, having the emotional close relationship with the parents, and enforcing social systems for work-family balance for the greater marriage friendly attitudes of unmarried women in twenties and thirties.

• The Journal of the Convergence on Culture Technology
• /
• 제9권6호
• /
• pp.667-676
• /
• 2023

This study is a descriptive research to identify the effects of job stress, competency, and emotional intelligence on burnout and the mediating effects of competency and emotional intelligence in Wee counseling professionals. The subjects of the study were 104 counseling professionals in charge of Wee work in the G-do area, and data were collected from February to April 2023. The collected data were analyzed by descriptive statistics, t-test, ANOVA, Pearson's correlation, regression analysis, and Sobel test. As a result of the study, job stress and competency of Wee counseling professionals had a significant effect on burnout, and competency had a partial mediating effect in the relationship between job stress and burnout, and the explanatory power was 45.6% (Z=2.96, p=. 003). In addition, job stress and emotional intelligence had a significant effect on burnout, and the explanatory power was 44.8%, and there was no mediating effect of emotional intelligence. Based on these results, we can contribute to the reduction of burnout by interventions that lower job stress and improve competency and emotional intelligence of Wee work counseling professionals, in addition, it is suggested that a systematic plan should be established and provided to include interventions for competency improvement in job stress reduction interventions.

• IEMEK Journal of Embedded Systems and Applications
• /
• 제7권2호
• /
• pp.103-111
• /
• 2012

This paper introduces a novel concept of 'A Green LED Sensitivity Lighting System' which can automatically estimate QoS(quality of service) and emotional requirements of user using smart phone. And it can intelligently control ambient illumination lamp to conserve electric energy and to satisfy human sensitivity. The proposed system has 4 control modes; emotional lighting, smart lighting, green lighting and realistic lighting modes in order to comfort man's emotion, to maximize work efficiency, to save energy consumption and to make the entertainment more fun, respectively. When we choose green lighting mode for indoor office situations, an elaborate simulation shows that the proposed system with home network can reduce the energy by 50% compared to conventional light control system with a fixed time-based switching.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• 제28권9B호
• /
• pp.806-812
• /
• 2003

The service providers of Internet have to work out a personalized contents service system focused on variety of customer's complex individuality. To effectively adopt individual customer's preference and actively adapt change of business situation, suppose an system of the service which emotional experience using emotional-based web design. In the experimental results, it is found that Internet service system implemented based on this idea is more effective than the existing systems in the view point of extension of customer's emotional satisfaction and visit duration time goes longer beyond that of the traditional systems.

• International Journal of Human Ecology
• /
• 제6권1호
• /
• pp.103-115
• /
• 2005

This study utilized data (a sample of 18,553 people born in 1958 in England, Scotland, and Wales) from the National Child Development Study of 1968 and 1991 to explore the influence of familial difficulties on the internalizing behavioral patterns during the early adolescent period and late life outcomes periods. In this paper, internalizing behavioral problems include 'depression', 'anxiety', 'hostility to adults', 'hostility to children', and 'withdrawal'. Late outcomes were analyzed in two different variables and one marital management domain: 'unemployment', 'seen doctors about emotional problems', 'divorce or separation; never lived as a couple; arguments end in violent behavior' The results indicate that young adolescents who had experienced familial difficulties also have internalizing behavioral problems giving them emotional and behavioral instability. The findings also show that familial difficulties during childhood positively contribute to late life outcomes such as unemployment, emotional problems, and marital management. This study suggests that in order to effectively respond to the needs of children and adolescents who have experienced various familial difficulties, counselors and educators must guide parents.

• Journal of the Korean Crystal Growth and Crystal Technology
• /
• 제31권1호
• /
• pp.43-54
• /
• 2021

This work proposes a process to derive elements of emotional materials based on trend research in the application of materials in product development. It was intended to be applied to the development of a case model, a Korean sports wheelchair, and focused on the material portion of CMF-based research. Through research methodologies such as megatrends, competitor product and part-by-part analysis, and psychological color analysis, we studied optimization, verification, and DBization of materials, and drew the final application plan through FGI verification.