• Title/Summary/Keyword: Emotional Work

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Factors Affecting the Caregiver Attitude toward Care of the Elder (요양보호사의 노인 돌봄 태도에 미치는 영향)

  • Kang, Hye Seung;Lee, So Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.9
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    • pp.459-464
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    • 2019
  • This study examined the relationship between resilience, emotional work, and attitudes toward caregivers caring for the elderly. Data collection was conducted from November 01, 2018 to December 31, 2018. The collected data were analyzed using the SPSS Win 21.0 program. The attitudes toward caring for geriatric subjects were $3.56{\pm}.90points$ out of 5, $3.23{\pm}.74points$ out of 5 for emotional work, and $3.94{\pm}.40points$ out of 5 for resilience. The attitudes toward caring for geriatric patients were related to resilience (r= .294, p<.001). Resilience (${\beta}=.360$, p= .002) and work type (${\beta}=-.282$, p= .001) had a significant effect on the attitudes toward caring for the elderly (F=7.5355, p<.001). The explanatory power of these variables was 15.6%. The results of this study suggest that interventions may be necessary to improve the attitudes of the caregiver toward caring for the elderly.

Well-being Index Scores and Subjective Health Status of Korean Healthcare Workers

  • Shin, Yoonhee;Park, Bohyun;Kim, Nam-eun;Choi, Eun Jeong;Ock, Minsu;Jee, Sun Ha;Park, Sue K.;Ahn, Hyeong Sik;Park, Hyesook;Policy Development Committee of National Academy of Medicine of Korea (NAMOK),
    • Journal of Preventive Medicine and Public Health
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    • v.55 no.3
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    • pp.226-233
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    • 2022
  • Objectives: The aim of this study was to evaluate the subjective level of health-related quality of life of Korean healthcare workers using various quality-of-life instruments. Methods: This study included 992 participants, who were doctors and nurses. A survey was conducted between November 28 and December 4, 2019. Data from 954 participants divided into 3 groups (physicians, residents, and nurses) were analyzed. Four measurement tools (29 questions) were used in the survey to evaluate subjective health status and well-being. Results: In the Mayo Well-being Index, burnout during work (88.5%) and emotional difficulties caused by work (84.0%) were frequently cited by the respondents. Regarding questions on burnout and emotional difficulties, residents and nurses had the highest scores (91.0 and 89.6%, respectively). Emotional problems, such as anxiety, depression, and irritability, accounted for a high percentage (73.1%) of the total, while 82.2% of respondents reported that their work schedules interfered with their leisure and family time. There was no significant difference among the groups in subjective health status. However, 10.1% of the residents experienced very low quality of life, which was a higher proportion than that of physicians (2.7%) and nurses (5.2%). Conclusions: The level of well-being that Korean medical workers experienced in relation to work was lower than the results of the United States healthcare workers surveyed using the same tool. This study was unique in that it conducted a subjective quality-of-life survey on Korean healthcare workers.

The Effectiveness of Emotional Safety Using PIR Sensors in Building Construction Site (센서를 활용한 건설현장 감성안전의 효용성에 관한 연구)

  • Shin, Han-Woo;Kim, Gwang-Hee;Kim, Tae-Hyung;Kim, Tae-Hui;Choi, Eung-Kyoo
    • Journal of the Korea Institute of Building Construction
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    • v.10 no.4
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    • pp.59-65
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    • 2010
  • Many Construction companies are making great efforts to prevent accidents on their work sites. Safety is one of the greatest success factors on a construction project. Nowadays, many safety tools are being applied to construction sites. In addition, an emotional safety culture is an important factor for promoting a "safety first" mindset on construction sites. Therefore, this research aims to examine the effectiveness of the emotional safety system using PIR (Pyroelectric Infrared Ray) sensors to improve the safety mindset in the building construction site. The results of this research revealed that many construction site workers are satisfied with the emotional safety system using sensors. In addition, it was found that voice safety systems give a positive impulse to the workers. By applying this system to construction sites, construction companies can improve safety and work productivity.

Effects of the Working Environment on Subjective Health Status (근로환경이 주관적 건강상태에 미치는 영향)

  • Lee, Yong won
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.27 no.3
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    • pp.210-220
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    • 2017
  • Objectives: This study was conducted to prepare fundamental data and prevention measures on health promotion and occupational disease, and to assess the effects of the working environment on subjective health status and absenteeism among workers using data from the third working environment survey in Korea. Methods: This study's subjects were composed of 29,711 wage workers from the 3rd working environment survey data. The dependent variables were several diseases, subjective health status and absences, and the independent variable was the working environment. The collected data were analyzed by One-Way ANOVA, Pearson's correlation and stepwise multiple analysis using the IBM SPSS(ver. 20.0) statistical package program. Results: The effecting factors for cardiovascular disease were age, working shift and emotional state. The effecting factors for anxiety and depression were years of education, working condition, duties, and emotional state. The effecting factors of insomnia were duty and emotional state. The positive effecting factors for absent days were work standing, working shift, number of night shifts, autonomy, and duties. The positive effecting factors of subjective health status were age, work standing, working years, working shift, appropriateness of working hours, leadership of superiors, duties and emotional state. Conclusions: Based on the above results, the author considers that it is necessary to improve the working environment to reduce absent days, such as by reducing of number of night shifts and giving autonomy regarding duties, and to improve the working environment for subjective health status such as by controlling the appropriateness of working hours and stability of the emotional state. In addition, this study provides fundamental data on health promotion and occupational disease among workers.

The Effects of Leisure Experiences on Emotional Exhaustion: Focusing the Mediating Effects of Psychological Detachment (여가경험이 정서적 소진에 미치는 영향: 심리적 분리의 매개효과)

  • Jaehee Lee;Kwangsu Moon;Yejin Lee;Shezeen Oah
    • Korean Journal of Culture and Social Issue
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    • v.19 no.3
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    • pp.409-433
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    • 2013
  • Despite leisure has been well-studied as an influence in coping with stress, psychological process of leisure experience have not examined. This study examined the effect of leisure experience on emotional exhaustion. Also, we attempted to find out whether psychological detachment from work has mediating effects on the relationship between leisure experience and emotional exhaustion. Data were collected from 215 workers employed in a variety of organizations. We divided leisure experience into perceived competence, social relation, nature relation, and control nature based on factor analysis. Results indicate that only perceived competence was negatively associated with emotional exhaustion. Further, psychological detachment partially mediated this relation. This result presented that perceived competence is most important factor in leisure experience for psychological recovery.

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Korean Prosody Generation Based on Stem-ML (Stem-ML에 기반한 한국어 억양 생성)

  • Han, Young-Ho;Kim, Hyung-Soon
    • MALSORI
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    • no.54
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    • pp.45-61
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    • 2005
  • In this paper, we present a method of generating intonation contour for Korean text-to-speech (TTS) system and a method of synthesizing emotional speech, both based on Soft template mark-up language (Stem-ML), a novel prosody generation model combining mark-up tags and pitch generation in one. The evaluation shows that the intonation contour generated by Stem-ML is better than that by our previous work. It is also found that Stem-ML is a useful tool for generating emotional speech, by controling limited number of tags. Large-size emotional speech database is crucial for more extensive evaluation.

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Structural Equation Model of the Quality of Life in the Call Center Representatives Applying the PRECEDE Model (PRECEDE 모형을 적용한 콜센터 상담사의 삶의 질 구조모형)

  • Baek, Jong-Tae;Cho, Young-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.7
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    • pp.396-406
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    • 2018
  • The purpose of this study was to investigate the causal relationship between factors affecting the quality of life (QOL) of call center representatives by applying the PRECEDE model to structural equation modeling. The subjects of the survey were 695 consultants engaged in inbound work at four call centers in D metropolitan city. Data collection was conducted using structured, self-administered questionnaires from November 15th to December 5th, 2016. The results of this study show that the QOL of the reps was significantly negatively correlated with mental health and emotional labor but significantly positively correlated with work environment, self-efficacy, organizational support, and organizational commitment. The results of structural model analysis show that mental health had a negative influence on QOL, whereas work environment and self-efficacy had a positive influence. In addition, emotional labor had a negative effect on mental health, but organizational commitment and work environment had lowered emotional labor level. In addition, organizational support had enhanced employee self-efficacy and organizational commitment, and organizational commitment had mitigated emotional labor. Therefore, it is necessary to implement a health promotion program to improve the QOL of call center reps.

Detecting Stress Based Social Network Interactions Using Machine Learning Techniques

  • S.Rajasekhar;K.Ishthaq Ahmed
    • International Journal of Computer Science & Network Security
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    • v.23 no.8
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    • pp.101-106
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    • 2023
  • In this busy world actually stress is continuously grow up in research and monitoring social websites. The social interaction is a process by which people act and react in relation with each other like play, fight, dance we can find social interactions. In this we find social structure means maintain the relationships among peoples and group of peoples. Its a limit and depends on its behavior. Because relationships established on expectations of every one involve depending on social network. There is lot of difference between emotional pain and physical pain. When you feel stress on physical body we all feel with tensions, stress on physical consequences, physical effects on our health. When we work on social network websites, developments or any research related information retrieving etc. our brain is going into stress. Actually by social network interactions like watching movies, online shopping, online marketing, online business here we observe sentiment analysis of movie reviews and feedback of customers either positive/negative. In movies there we can observe peoples reaction with each other it depends on actions in film like fights, dances, dialogues, content. Here we can analysis of stress on brain different actions of movie reviews. All these movie review analysis and stress on brain can calculated by machine learning techniques. Actually in target oriented business, the persons who are working in marketing always their brain in stress condition their emotional conditions are different at different times. In this paper how does brain deal with stress management. In software industries when developers are work at home, connected with clients in online work they gone under stress. And their emotional levels and stress levels always changes regarding work communication. In this paper we represent emotional intelligence with stress based analysis using machine learning techniques in social networks. It is ability of the person to be aware on your own emotions or feeling as well as feelings or emotions of the others use this awareness to manage self and your relationships. social interactions is not only about you its about every one can interacting and their expectations too. It about maintaining performance. Performance is sociological understanding how people can interact and a key to know analysis of social interactions. It is always to maintain successful interactions and inline expectations. That is to satisfy the audience. So people careful to control all of these and maintain impression management.

Influence of Emotional Labor on the Job Stress of the Contact Department in a General Hospital Moderation Analysis of Foundation and Occupation (의료 종사자의 감정노동이 직무스트레스에 미치는 영향: 설립형태와 직종의 조절효과)

  • Hwang, Kyoung-Il;Shim, Hyun-Jin;Rhee, Hyun-Sill
    • The Korean Journal of Health Service Management
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    • v.11 no.2
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    • pp.17-27
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    • 2017
  • Objectives : The rapidly changing consumer-centric and customer-oriented nature of the medical environment results in significant cognitive load. We aimed to clarify the situation of emotional labor and job stress among hospital employees and seek policies and hospital management for employees' emotions. Methods : The study was conducted through a questionnaire about emotional labor and job stress among 554 individuals working in Seoul, in 9 national, public, and private hospitals. Results : The results of the emotional labor and job stress questionnaire showed statistically significant differences in surface behavior and job stress; both had higher values in employees from the private hospitals than employees from public hospitals. Conclusions : This study found that the stress of emotional labor is a serious problem in government medical institutions. In addition, these institutions need to provide internal customer satisfaction through the hospital ombudsman and harmonize work and healing programs by including plans for improvement.

Factors influencing burnout in clinical dental hygienists (임상치과위생사의 소진에 영향 요인)

  • Yun, Mi-Hae;Min, Hee-Hong
    • Journal of Korean society of Dental Hygiene
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    • v.19 no.6
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    • pp.975-982
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    • 2019
  • Objectives: This study aims to serve as basic data for improving human resource management and the quality of work at dental hospitals and clinics by examining the relationship among clinical dental hygienists' emotional labor, job stress, and turnover intention. Methods: A self-reported questionnaire was completed by 220 dental hygienists in hospitals and clinics from March 11 to April 26, 2019. Data were analyzed using SPSS 20.0. For participants' burnout, job stress, emotional labor, and turnover intention based on general and occupational characteristics were analyzed using a t-test and one-way ANOVA. After performing a one-way ANOVA, a Duncan test was performed for mean comparison. Pearson's correlation analysis was conducted to determine correlations between variables, and stepwise multiple regression was performed to examine the factors that affect burnout. Results: Clinical dental hygienists' mean burnout was 3.05 points, and the factors that affect such burnout were turnover intention, job stress, and emotional labor. Burnout was higher when job satisfaction was low, turnover intention was low, and emotional labor was high, with a 29.3% explanatory power. Conclusions: For effective human resource management of dental hygienists, it is necessary to develop and implement programs that can reduce emotional labor and burnout.