• Title/Summary/Keyword: Emotional Component

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이산 웨이브렛 변환을 이용한 고각성 부정 감성의 GSR 신호 분석 (Analysis of Galvanic Skin Response Signal for High-Arousal Negative Emotion Using Discrete Wavelet Transform)

  • 임현준;유선국;장원석
    • 감성과학
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    • 제20권3호
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    • pp.13-22
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    • 2017
  • 감성은 의사 결정, 지각 등에 직접적으로 영향을 미치며 인간의 삶에서 중요한 역할을 한다. 본 논문에서는 고각성 부정 감성의 편리하고 정확한 인식에 있어서, 생체신호를 이용한 분석 알고리즘을 설계하고자 한다. 이를 위해 본 연구에서는 보통 / 공포 감성 유발 영상을 이용하여 두 감성을 유도한 후, 생체신호 중 간단한 피부전도도 신호를 측정하였다. 측정된 피부전도도에 대해 Tonic 성분과 Phasic 성분으로 분해하고 감성 자극과 관련된 Phasic 성분을 더 상세하게 SCVSR, SCSR로 분해하여 각 성분의 주요한 특징들을 추출함으로써, 정확한 분석을 하기 위해 기존의 사용된 방법이 아닌 우수한 시간-주파수 지역화 특성을 가진 이산 웨이브렛 변환을 사용하였다. 추출된 특징들은 Phasic 성분의 최댓값, Phasic 성분의 진폭, SCVSR의 영교차율, SCSR의 영교차율이다. 분석 결과, 4가지 특징들 모두 고각성 부정 감성의 경우가 저각성 보통 감성의 경우보다 더 높은 값을 나타내고, 기존의 분석 방법보다 통계적으로 두 감정 사이의 더 유의미한 차이를 확인할 수 있었다. 이에 따라 본 연구의 결과는 피부전도도가 고각성 부정 감성 측정에 대해 유용한 지표라는 것을 확인하였으며, 향후 피부전도도를 이용한 실시간 부정 감성 평가 시스템 개발에 기여할 수 있을 것을 나타낸다.

추론 능력에 기반한 음성으로부터의 감성 인식 (Inference Ability Based Emotion Recognition From Speech)

  • 박창현;심귀보
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2004년도 심포지엄 논문집 정보 및 제어부문
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    • pp.123-125
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    • 2004
  • Recently, we are getting to interest in a user friendly machine. The emotion is one of most important conditions to be familiar with people. The machine uses sound or image to express or recognize the emotion. This paper deals with the method of recognizing emotion from the sound. The most important emotional component of sound is a tone. Also, the inference ability of a brain takes part in the emotion recognition. This paper finds empirically the emotional components from the speech and experiment on the emotion recognition. This paper also proposes the recognition method using these emotional components and the transition probability.

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소속감과 정서적 고갈 그리고 지각된 정의가 이직의도와 조직에 대한 부정적 구전에 미치는 영향 - 파업 후 복귀한 A항공사 운항승무원을 대상으로 - (A Study on the Effect of Airline Pilot's Organizational Identification, Emotional Exhaustion and Perceived Justice on Tunrover Intention and Negative Word-of-Mouth)

  • 김윤석;박상범;김기웅;오병철
    • 한국항공운항학회지
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    • 제16권3호
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    • pp.38-49
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    • 2008
  • Recently industries have started to recognize the importance of word-of-mouth marketing and human resource management especially for airline industries who suffer from pilot shortage. Pilots are very important component of airline company and require a lot of money and time to assession, training and maintaining certified license validity. This study is to test the effect of airline pilot's organizational identification, emotional exhaustion and perceived justice on turnover intention and negative word-of-mouth on airline union pilots returned from the strike. This study used both literary method and empirical method. The researcher did literary study based on the previous study, designed the research model and hypothesis, did questionnaire survey to the Union member pilot from year 2005 strike for the subject of study to verify hypothesis and analysed empirically the finding using SPSS12.0 program. The major findings of this study may be summarized as follows, (1) organizational identification has a negative effect on turnover intention and negative word-of-mouth, (2) emotional exhaustion has a positive effect on turnover intention and negative word-of-mouth, (3) perceived justice has a negative effect on turnover intention and negative word-of-mouth.

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Emotional User Experience in Web-Based Geographic Information System: An Indonesian UX Analysis

  • Lokman, Anitawati Mohd;Isa, Indra Griha Tofik;Novianti, Leni;Ariyanti, Indri;Sadariawati, Rika;Aziz, Azhar Abd;Ismail Afiza
    • International Journal of Computer Science & Network Security
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    • 제22권9호
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    • pp.271-279
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    • 2022
  • In the discipline of design science, the integration of cognitive, semantic, and affective elements is crucial in the conception and development of a product. Affective components in IT artefacts have attracted researchers' attention, but little attention has been given to Geographic Information Systems (GIS). This research was conducted to identify emotions in web-based GIS, and determine design influences on the emotions using Kansei engineering (KE). In the evaluation procedure, ten web-based GIS were used as specimens, and 20 Kansei words were used as emotional descriptors in the Kansei checklist. 50 participants were asked to rate their emotional responses towards the specimens on the Kansei checklist. Principal Component Analysis was used to discover the semantic structure of Kansei, in which dynamism and spaciousness were identified. Significant Kansei concepts were identified using Factor Analysis, in which dynamic & well-organized, refreshing, spacious, professional, and nautical-look were identified. Partial Least Square analysis has assisted the research in discovering the significant design influence to the Kansei. These findings provide designers and other stakeholders with valuable knowledge for strategizing future web-based GIS designs that incorporate user emotions.

데이터 마이닝을 이용한 한의비만변증 설문지 재평가: 실제 임상에서 수집한 설문응답 기반으로 (Re-evaluation of Obesity Syndrome Differentiation Questionnaire Based on Real-world Survey Data Using Data Mining)

  • 오지홍;왕징화;최선미;김호준
    • 한방비만학회지
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    • 제21권2호
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    • pp.80-94
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    • 2021
  • Objectives: The purpose of this study is to re-evaluate the importance of questions of obesity syndrome differentiation (OSD) questionnaire based on real-world survey and to explore the possibility of simplifying OSD types. Methods: The OSD frequency was identified, and variance threshold feature selection was performed to filter the questions. Filtered questions were clustered by K-means clustering and hierarchical clustering. After principal component analysis (PCA), the distribution patterns of the subjects were identified and the differences in the syndrome distribution were compared. Results: The frequency of OSD in spleen deficiency, phlegm (PH), and blood stasis (BS) was lower than in food retention (FR), liver qi stagnation (LS), and yang deficiency. We excluded 13 questions with low variance, 7 of which were related to BS. Filtered questions were clustered into 3 groups by K-means clustering; Cluster 1 (17 questions) mainly related to PH, BS syndromes; Cluster 2 (11 questions) related to swelling, and indigestion; Cluster 3 (11 questions) related to overeating or emotional symptoms. After PCA, significant different patterns of subjects were observed in the FR, LS, and other obesity syndromes. The questions that mainly affect the FR distribution were digestive symptoms. And emotional symptoms mainly affect the distribution of LS subjects. And other obesity syndrome was partially affected by both digestive and emotional symptoms, and also affected by symptoms related to poor circulation. Conclusions: In-depth data mining analysis identified relatively low importance questions and the potential to simplify OSD types.

감정노동자들의 부정적 정서가 정서소진에 미치는 영향: 정서조절의 매개효과를 조절하는 상황 요인 검증 (The Effects of the Negative Affectivity of Emotional Laborers on Their Emotional Exhaustion: Situational Characteristics Moderating the Mediation Effect of Emotion Regulation)

  • 한규은;김민영
    • 감성과학
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    • 제22권4호
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    • pp.45-56
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    • 2019
  • 정서조절은 정서와 관련된 개인차 요인이 개인의 정서 생활 및 행동에 미치는 영향을 매개하는 것으로 알려져 있다. 본 연구는 기존 매개모델에 상황 요인을 추가하여 상황에 따라 정서조절의 매개효과가 변화하는지 알아보았다. 이를 위해 다양한 직종에서 고객응대를 주 업무로 하고 있는 180명의 감정노동자를 대상으로 설문을 실시하여 감정노동자의 일상적 부정정서, 인지적 재평가, 정서적 소진, 본인이 경험하는 고객 불만의 강도 등을 측정하였다. 조절된 매개효과를 알아보기 위하여 조건적 간접효과를 분석한 결과, 고객 불만의 강도가 높은 상황에서는 부정정서가 인지적 재평가를 매개로 하여 정서적 소진에 미치는 간접효과가 정적으로 유의하였으나 고객 불만의 강도가 낮은 상황에서는 해당 간접효과가 부적으로 유의하였다. 이는 높은 강도의 부정정서 유발 상황에서는 인지적 재평가의 매개효과를 통해 감정노동자의 정서적 소진이 감소될 수 있지만, 낮은 강도의 부정적서 유발 상황에서는 인지적 재평가의 매개효과를 통해 정서적 소진이 증가될 수도 있다는 것을 보여준다. 이러한 결과는 정서조절 연구에 있어 개인차적인 측면과 상황적 측면이 통합적으로 고려되어야 함을 강조하며, 감정노동자 직군의 정서적 특수성에 대한 정보를 제공한다.

브랜드명성수준에 따른 브랜드 스토리텔링의 효과 (The Effect of Brand Storytelling in Brand Reputation)

  • 최수아;정효선;황윤용
    • 유통과학연구
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    • 제12권4호
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    • pp.55-63
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    • 2014
  • Purpose - Brands and products often play key roles in enabling consumers to experience a good attitude, resulting in mentally enacting a specific prototype and reliving the experience by retelling a specific story. Brand storytelling can function as an important tool for managing the brand. To successfully apply a firm's brand storytelling, it is important to prove the effectiveness of storytelling. Therefore, by utilizing the research of Escalas (1998) and Fog et al. (2005), a list of measurements for storytelling component quality (SCQ) was applied. In addition, customer attitudes toward brand storytelling were tested. In particular, if customers encounter a dynamic and interesting story, although the brand is not widely known, they can be in communion with the brand and establish an emotional connection (Hill, 2003). Thus, brand reputation was divided into two levels (high vs. low), and the difference in effectiveness between storytelling component quality and consumers' advertisement attitude, brand attitude, and purchasing intention was examined. Research design, data, and methodology - By using the measurement list used in Choi, Na, and Hwang (2013), 12 categories in the level of message quality, conflict quality, character quality, and plot quality were measured. In addition, categories of brand reputation, advertisement attitude, brand attitude, and purchasing intention were measured. The study was based on 181 final survey samples targeting undergraduate and graduate students in Gwangju Metropolitan City. Results - Consumer responses toward storytelling were researched in the context of brand characteristics or product attributes, such as brand reputation, differentiated from extant simple effects of storytelling. Some brands with high reputation enjoy a halo effect due to prior learning, while other brands with comparatively low reputation have trouble generating positive responses despite attempts to enhance the level of reputation or induce favorable attitudes. Although not all due to the component quality of storytelling, the case of brands with low reputation exerted more positive impact on consumer attitudes than did brands with high reputation. As mentioned earlier, consumer evaluation of the component quality of storytelling was categorized into advertising attitudes, brand attitudes, and purchase intention for this study; this provides managerial implications in other ways. The results imply that an effective application of storytelling could be an important emotional tool for the development of both brands with low brand awareness and of well-known brands. Finally, this study serves to increase consumers' understanding and ability in interpreting brand stories that marketers tell about themselves, as well as to highlight differential experiences with products by level of brand hierarchy. Conclusions - This research aimed to provide an objective guideline for storytelling component quality while considering brand awareness. Thus, brand reputation was considered for proving the baseline effectiveness of storytelling, and this study provided directions for strategic establishment of storytelling. Based on this, we conclude that in further studies, it will be necessary to systematically manage brand story by considering other situation variables and various story patterns, and studying their differences.

상대유아의 정서조건에 따른 유아의 정서이해가 친사회적 의사결정에 미치는 영향 (The Effects of Emotion Understanding on Preschoolers' Prosocial Decision-Making Based on the Emotional Conditions of a Counterpart Child)

  • 김민정;이강이
    • 아동학회지
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    • 제38권1호
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    • pp.127-138
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    • 2017
  • Objective: This study examined differences in preschoolers' prosocial decision-making, emotion understanding in prosocial dilemmas based on the age and emotional conditions of a counterpart child, and the effects of emotion understanding on preschoolers' prosocial decision-making. Methods: The participants were 114 children (35 3-year-olds, 39 4-year-olds, and 40 5-year-olds). Each child was presented individually with prosocial dilemma tasks and was asked to make decisions and understand emotions (in prosocial and desire-fulfilled situations) based on the emotional conditions of a counterpart child. Results: First, the 4- and 5-year-olds showed more prosocial decision-making in prosocial dilemmas than the 3-year-olds. Prosocial decision-making was significantly lower when the counterpart child was angry, rather than neutral or sadness. Second, in prosocial situations, the 5-year-olds displayed higher positive emotion understanding scores than the 3-year-olds, And in desire-fulfilled situations, the 3-year-olds showed positive emotion understanding, whereas the 4- and 5-year-olds showed negative emotion understanding. Finally, children were more inclined toward prosocial decision-making when they showed higher emotion understanding in prosocial situations, lower emotion understanding in desire-fulfilled situations, and greater age. These were equal to all emotional conditions of the counterpart child. Conclusion: These results suggest that emotion understanding is an important component of social cognition, which effects preschoolers' prosocial decision-making.

Getting Emotional about Quality: Questioning and Elaborating the Satisfaction Concept

  • Lilja, John;Wiklund, Hakan
    • International Journal of Quality Innovation
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    • 제6권3호
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    • pp.38-55
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    • 2005
  • Consumption has generally become more fragmented, hedonic and individual specific, satisfying not only functional but also emotional needs. In parallel, customer satisfaction is now thought to be both a cognitive and affective response, and the closely related concept of job satisfaction is commonly seen as an emotional reaction. The reasoning within quality management does, however, still lean heavily toward cognitive judgements (i.e. performance ratings), the emotional component clearly being under explored. Further, performance variables have shown not to be significant in predicting satisfaction for certain 'experience products', the effect fully mediated by emotions. As a consequence a cognitive judgement based quality concept has lost its ability to predict satisfaction, which clearly contradicts with the modem quality definition, stressing quality as the ability to satisfy the customer. Emotions have however entered the quality discourse and it has been proposed that having customers that are merely feeling satisfied will not suffice. Instead, there has been a plethora of executive exhortations in the trade press calling on business to 'delight the customer'. Strategies for doing so have however usually been imprecise and unclear, and the different drivers of delight and satisfaction are not well explored. This paper aims to complement the previous cognitive dominance by exploring the multiple emotional responses involved in customer satisfaction. A conclusion being that we currently are measuring something, in terms of satisfied, that is more or less independent of what we aim for, in terms of delight. It is also most likely that - depending on the situation, product, and person - other positive and negative emotions are more important outcomes of purchase and usage than merely satisfaction. It is questioned whether a single, summary response such as satisfaction is feasible or even desirable.

코로나-19 사회적 사태를 경험한 65세 이상 노인들의 정서적 변화에 대한 현상학적 연구 (A Phenomenological Study on the Emotional Change of the Elderly Aged 65 and older who Experienced COVID-19 Social Situation)

  • 이나윤;강진호
    • 한국엔터테인먼트산업학회논문지
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    • 제14권6호
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    • pp.171-179
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    • 2020
  • 본 연구는 코로나-19 사회적 사태를 경험한 노인들의 정서적 변화를 알아보기 위해 J 시에 거주 중인 65세 이상 노인 6명을 대상으로 진행되었다. 연구 결과 1개의 구성요소와 4개의 하위 구성요소가 도출되었으며, 구성요소는 정서적 변화로 노인들은 코로나-19를 경험하면서 확산에 대한 불안함, 확진자 및 사망자 증가 소식에 대한 두려움, 외출 자제 등으로 인한 우울과 답답함, 종식에 대한 기대감을 경험하였다. '기술적 방역'을 아무리 열심히 해도 '심리적 방역'이 없으면 노인들의 불안은 커질 수밖에 없다. 본 연구에서는 코로나-19로 인한 두려움의 확산을 막기 위해 정확한 정보를 제공하고 '기술적 방역'뿐 아니라 노인들에게 '심리적 방역'인 정서적 지원 프로그램 등을 제공하여 노인들이 경험하는 부정적 정서에 대한 중재가 필요할 것으로 사료된다.