• Title/Summary/Keyword: Electronic Complaints

Search Result 44, Processing Time 0.021 seconds

Establishment of Sewage Collection Measure and Charging Automation System (분뇨수거량 계량 및 청소요금시스템)

  • Hong, Dae-Seung;Lee, Jang-Hun;Kang, Sun-Hong;Yim, Hwa-Young
    • The Journal of the Korea institute of electronic communication sciences
    • /
    • v.5 no.5
    • /
    • pp.487-492
    • /
    • 2010
  • In this study, our system that the volume of collected human waste in the septic tank truck is measured accurately and the fee of disposing human waste can be calculated by using measured results has been developed. The level sensor and its circuits which can measure the height of the tank, the hand-held system that can be used by workers easily and simply with micro-controller have been developed. Also, this system has been built in the receipt printing function to charge for disposal fee. Even when working on a sloping field, this system can measure the accurate collected volume of human waste in the tank using the X-Y axis angle sensor. The results of this study expect that the popular complaints that generated from human waste can be reduced, the exportation possibility of our specialized systems can acquire foreign currency.

The Big Data Analytics Regarding the Cadastral Resurvey News Articles

  • Joo, Yong-Jin;Kim, Duck-Ho
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
    • /
    • v.32 no.6
    • /
    • pp.651-659
    • /
    • 2014
  • With the popularization of big data environment, big data have been highlighted as a key information strategy to establish national spatial data infrastructure for a scientific land policy and the extension of the creative economy. Especially interesting from our point of view is the cadastral information is a core national information source that forms the basis of spatial information that leads to people's daily life including the production and consumption of information related to real estate. The purpose of our paper is to suggest the scheme of big data analytics with respect to the articles of cadastral resurvey project in order to approach cadastral information in terms of spatial data integration. As specific research method, the TM (Text Mining) package from R was used to read various formats of news reports as texts, and nouns were extracted by using the KoNLP package. That is, we searched the main keywords regarding cadastral resurvey, performing extraction of compound noun and data mining analysis. And visualization of the results was presented. In addition, new reports related to cadastral resurvey between 2012 and 2014 were searched in newspapers, and nouns were extracted from the searched data for the data mining analysis of cadastral information. Furthermore, the approval rating, reliability, and improvement of rules were presented through correlation analyses among the extracted compound nouns. As a result of the correlation analysis among the most frequently used ones of the extracted nouns, five groups of data consisting of 133 keywords were generated. The most frequently appeared words were "cadastral resurvey," "civil complaint," "dispute," "cadastral survey," "lawsuit," "settlement," "mediation," "discrepant land," and "parcel." In Conclusions, the cadastral resurvey performed in some local governments has been proceeding smoothly as positive results. On the other hands, disputes from owner of land have been provoking a stream of complaints from parcel surveying for the cadastral resurvey. Through such keyword analysis, various public opinion and the types of civil complaints related to the cadastral resurvey project can be identified to prevent them through pre-emptive responses for direct call centre on the cadastral surveying, Electronic civil service and customer counseling, and high quality services about cadastral information can be provided. This study, therefore, provides a stepping stones for developing an account of big data analytics which is able to comprehensively examine and visualize a variety of news report and opinions in cadastral resurvey project promotion. Henceforth, this will contribute to establish the foundation for a framework of the information utilization, enabling scientific decision making with speediness and correctness.

The Distribution of Pediatric Patients According to Accessibility to Dental Facilities in Pusan National University Dental Hospital (치과의료기관 접근성에 따른 부산대학교 치과병원 소아치과의 신환 분포)

  • Haena, Lee;Soyoung, Park;Jonghyun, Shin;Taesung, Jeong;Eungyung, Lee
    • Journal of the korean academy of Pediatric Dentistry
    • /
    • v.49 no.4
    • /
    • pp.368-378
    • /
    • 2022
  • The purpose of this study was to analyze the accessibility to dental facilities and the differences in chief complaints of new patients who visited Pusan National University Dental Hospital. We collected information from electronic medical records for 1,820 new patients. The accessibility was analyzed by measuring the distance from the patient's house to the dental facilities. The distance was categorized into 10 km sections, and the presence or absence of a local pediatric dental clinic within 10 km of the patient's house was also categorized. As the distance between the house and Pusan National University Dental Hospital increased, the proportion of patients who visited for dental caries decreased, and orthodontic treatment increased. Dental caries accounts for 27.9% of less than 10 km and 20.5% over 30 km. Orthodontic treatment accounts for 25.4% within 10 km and 27.3% more than 30 km away. The presence or absence of a local pediatric dental clinic within 10 km did not significantly affect the distribution of chief complaints. This study can be used as basic research data to establish effective treatment measures that can improve the physical and geographical accessibility of patients visiting pediatric dentistry.

Real-time Monitoring Systems for Malodor Compounds Sources using Ubiquitous Sensor Networks (유비쿼터스 센서 네트워크를 이용한 실시간 악취유발물질 배출원의 모니터링 시스템)

  • Lee, Hyung-Don;Lim, Hae-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.13 no.2
    • /
    • pp.856-865
    • /
    • 2012
  • Maintenance systems are demanded to manage malodor-information and deal effectively with the odor-related civil complaints by constructing the database for sources of malodor compounds in real time. In this paper, to carry out these tasks, a real-time monitering system for malodor based on ubiquitous sensor networks(USN) is presented. The constructed monitering system stores the malodor data collected periodically from industrial complex into the database and shows in real time the circumstances of the odor sources being emitted around the industrial complex by indicating on the map where it is taking place. Besides, by clicking an icon indicating the sensor node on the map, we can figure out what firms are located near the malodor source and possible material related with those firms. The proposed system is considered to enhance the efficiency of management of malodor-emitting firms based on the malodor-related information.

Survey for Standardization of Medical Examination Items in Oriental Medicine (한의 진찰항목 표준화를 위한 실태 및 수요조사)

  • Moon, Jin-Seok;Park, Sae-Wook;Kang, Byoung-Gap;Kim, Bo-Young;Kang, Kyung-Won;Choi, Sun-Mi
    • The Journal of Korean Medicine
    • /
    • v.28 no.3 s.71
    • /
    • pp.23-36
    • /
    • 2007
  • Objective : To poll oriental medical doctors on their opinions about the necessity of standard medical charts and of detailed items in their development. Currently, oriental medical institutions use their own medical charts, but a standard medical chart is necessary for medical information sharing. Methods : Report by 912 of the 10,490 oriental medical doctors surveyed on their general aspects, actual conditions, and requirements. Results : The oriental medical doctors surveyed who worked in oriental medicine clinics, oriental medicine hospitals, and public health centers said medical examination programs should consist of chief complaints (said by 814 respondents or 89.25%), history (792 or 86.84%), ordinal symptoms (753 or 82.57%), diet (727 or 79.71%), emotions and overstrain (654 or 71.71%), side effects and allergies (622 or 68.20%), improvement of symptoms (605 or 66.34%), a questionnaire on particular diseases (558 or 61.18%), social aspects (523 or 57.35%), a physical examination (520 or 57.02%), a questionnaire on syndrome differentiation (514 or 56.36%), diagnosis using medical devices and laboratory tests (471 or 51.64%), and Sasang constitution (357 or 39.14%). Ninety-one percent of the respondents said they intended to use a standard chart, and 82.19% agreed to share patient information with medical institutions. Conclusions : Over 90 percent of the oriental medical doctors surveyed said they need a standard medical examination program. Oriental medical examination items that correspond with the opinions of the oriental medical doctors surveyed and of experts will thus be developed, and the draft chart will be distributed to oriental medical institutions with the developed medical forms and electronic medical chart.

  • PDF

A Study on Efficiency Analysis of Wind Power Generator (풍력 발전 효율성 분석에 관한 연구)

  • Park, SangJun;Hong, Yousik;Kang, Jeong Jin;Yang, JaeSoo
    • The Journal of the Institute of Internet, Broadcasting and Communication
    • /
    • v.17 no.2
    • /
    • pp.219-224
    • /
    • 2017
  • These days, it is developed renewable energy-based wind power technology. Wind power generation is relatively quiet, and environmental damage is relatively low. In developed countries, a lot of wind power generation is being built. In Korea, the generation efficiency is low because there are few areas where the wind speed is maintained for four seasons. In recent years, forest damage, low noise, and environmental degradation complaints are frequent. In this paper, we performed an experiment to manage pitch control effectively by analyzing wind, direction, and temperature in real time based on FUZZY rule and cluster analysis.Using the new algorithm proposed by the simulation results, we could verify the efficiency of wind power generation pitch control for wind condition and direction condition by using the pitch control analysis technique.Furthermore, visualization representations have proven to automatically analyze early warning and efficiency of generator performance.

Actual Wearing State of Aged Pregnant Women for the Development of Electromagnetic Waves Shielding Maternity Wear (전자파 차폐 임부복 개발을 위한 고령 산모의 임부복 착용 실태조사)

  • Kim, Young-im;Lee, Jeong-Ran
    • Fashion & Textile Research Journal
    • /
    • v.21 no.5
    • /
    • pp.618-626
    • /
    • 2019
  • This study conducted basic studies to develop electromagnetic wave shielding maternity wear. We investigated electromagnetic wave shielding fabrics and products as well as surveyed actual wearing states for pregnant women aged 35 to 44 and women who gave birth within the past one year. Available electromagnetic wave blocking products for pregnant women were blankets, aprons, maternity belts, and underwear. These only cover the abdomen and it was hard to find out electromagnetic waves shielding maternity wear, which can enhance functionality and complement the body shapes of pregnant women. The aged mother responded pregnancy delay was mostly attributable to late marriage, career, financial difficulty and health problems. Major health threats to babies were high stress levels during pregnancy, followed by electromagnetic waves from electronic devices. They prioritized physical activity, design, functionality and safety when wearing maternity wear. When purchasing maternity wear, they emphasized design, price, materials and size. The most preferred clothing was one-piece dress; consequently, only 11.1% of them were satisfied with the quality of maternity wear with complaints mostly about design and price. A total of 63% of respondents tried to protect themselves from electromagnetic waves. Most aged mothers showed a positive intention on purchasing electromagnetic waves blocking maternity wear for babies with concerns dealing with safety of materials, prices, ease of laundry, and body complementing design.

Standardization and Management of Interface Terminology regarding Chief Complaints, Diagnoses and Procedures for Electronic Medical Records: Experiences of a Four-hospital Consortium (전자의무기록 표준화 용어 관리 프로세스 정립)

  • Kang, Jae-Eun;Kim, Kidong;Lee, Young-Ae;Yoo, Sooyoung;Lee, Ho Young;Hong, Kyung Lan;Hwang, Woo Yeon
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.22 no.3
    • /
    • pp.679-687
    • /
    • 2021
  • The purpose of the present study was to document the standardization and management process of interface terminology regarding the chief complaints, diagnoses, and procedures, including surgery in a four-hospital consortium. The process was proposed, discussed, modified, and finalized in 2016 by the Terminology Standardization Committee (TSC), consisting of personnel from four hospitals. A request regarding interface terminology was classified into one of four categories: 1) registration of a new term, 2) revision, 3) deleting an old term and registering a new term, and 4) deletion. A request was processed in the following order: 1) collecting testimonies from related departments and 2) voting by the TSC. At least five out of the seven possible members of the voting pool need to approve of it. Mapping to the reference terminology was performed by three independent medical information managers. All processes were performed online, and the voting and mapping results were collected automatically. This process made the decision-making process clear and fast. In addition, this made users receptive to the decision of the TSC. In the 16 months after the process was adopted, there were 126 new terms registered, 131 revisions, 40 deletions of an old term and the registration of a new term, and 1235 deletions.

A Comparative Study on Travelers' Online Travel Agency(OTA) selection attributes and revisit selection attributes (여행자의 온라인여행사(OTA) 선택속성과 재방문 시 선택속성에 관한 비교연구)

  • Yang, Chan-Yeol
    • Management & Information Systems Review
    • /
    • v.37 no.4
    • /
    • pp.175-193
    • /
    • 2018
  • As a new type of business model in the market competition situation of tour companies, this study has developed to the online form of the travel industry to the business form which is the combination of the electronic commerce function and the mobile service process in the provision of the simple web-site, This study explores the difficulties of change for the development of the travel industry from the point of view that recognition is not a simple marketing strategy diversification means but a change of recognition as a business model for expanding new markets or creating new markets. The factors affecting the choice of online travel agent (OTA) and the factors that influence the choice of online travel agency were analyzed. Were used for the empirical survey. The purpose of this study is to investigate the factors influencing the choice of online travel agents who have experience with or experience using online travel agency (OTA), what factors are important to them, and how they differ in importance when visiting again. The results of this study are as follows: First, there was a significant difference between the first and second visitors of online travel agencies. The results of this study were as follows: Attitude toward resolving complaints, convenience of change and cancellation, delivery of tickets and documents, convenience of complaints, The emphasis should be on establishing and strengthening service environments such as the speed of updating the latest information, the simplicity of the booking procedure, the degree of satisfaction of the past, the ability of employees to handle their work, the safety of various payment methods and settlement, The results of this study are as follows: First, the satisfaction of the online travel agency is influenced by the selection factors of the selected online tour agency, and the A/S such as the convenience of prompt delivery, Environmental factors contributed to satisfaction. It is suggested that the systematic service structure such as customer satisfaction and ease of use is a necessary marketing strategy for survival and development of online travel agencies. It is suggested that the marketing concentration strategy with the first visitors as the target market is effective and this is a part of the marketing strategy for the survival of online travel agencies.

The Distribution of Patients and Treatment Trends in the Department of Pediatric Dentistry, Yonsei University Dental Hospital for Last 5 Years (최근 5년간 연세대학교 치과대학병원 소아치과의 환자 분포 및 치료 경향)

  • Kang, Chungmin;Lee, Hyoseol;Choi, Hyungjun;Choi, Byungjai;Son, Heungkyu;Lee, Jaeho
    • Journal of the korean academy of Pediatric Dentistry
    • /
    • v.41 no.2
    • /
    • pp.134-144
    • /
    • 2014
  • The aim of this study was to investigate changes in treatment patterns within pediatric dentistry departments by analyzing the distribution of patients and treatment trends. To that end, treatment charts based on electronic medical records (EMR) from the Yonsei University Dental Hospital from 2008 to 2012 were collected and analyzed. The results showed a decrease in the number of new patients and patients cared for by non-specialists, while the number of foreign patients has increased. The under 2 years-old group accounted for a large portion of new patients. Dental caries, dental trauma, and malocclusion ranked as the top complaints. In terms of restoration treatment, the proportion of patients receiving composite resin, amalgam, and sealant has decreased, whereas self-curing glass ionomer and preventive resin restoration have increased. Single-visit endodontic treatment has been increasing, with a decreasing trend in multi-visit endodontic treatment. The rate of conservative pulp treatment, such as pulp capping and pulpotomy, has increased. For reducing patient anxiety, treatments under sedation have increased, especially with the use of nitric oxide. This investigation into the latest treatment trends and patient characteristics is expected to help pediatric dentists to make appropriate treatment plans.