• 제목/요약/키워드: Efficiency organizational

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제4차 산업혁명 시대의 환경변화와 중소규모 기업의 전략적 대응 우선순위 (A Study on the Environmental Changes in the 4th Industrial Revolution Era and the Strategic Response Priority of SMEs)

  • 손승희
    • 중소기업연구
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    • 제41권3호
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    • pp.151-172
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    • 2019
  • 제4차 산업혁명이라는 시대적 변화는 특정 분야에 국한되지 않고 사회 및 전 산업분야에 영향을 미치며 모든 기업들에 변화에 대한 효과적인 대응을 요구하고 있다. 기업들은 생존을 넘어 지속적인 성장발전을 위해서 빅데이터나 인공지능과 같은 첨단 정보통신기술을 도입하거나, 효율적이고 체계적인 조직구조 개선 및 조직문화 쇄신, 혹은 업무효율화와 구성원 개개인의 역량을 강화하는 등의 다양한 모습으로 대응하고 있다. 본 연구는 제4차 산업혁명과 같은 다차원적인 변화에의 대응은 획일적이어서는 안 되며, 기업 특성에 따라 대응전략과 대응 우선순위가 달라야한다는 가정 하에 출발하였다. 본 연구의 목적은, 효율적이고 체계적인 조직구조는 물론 성숙된 조직문화 그리고 정보시스템 도입을 위해서 필요한 기술기반구조를 갖추고 있는 대규모 기업들과 달리 중소규모 기업(소기업과 소상공인 포함)의 차별화된 대응전략과 대응요인(영역)들의 우선순위를 제시하는데 있다. 선행연구를 통해서 밝혀진 대응요인(영역)들에 대해서 세미델파이방식의 반복 설문을 통해서 데이터를 수집하였으며, 데이터 분석결과, 중규모 기업의 경우에는 정보기술도입 > 조직구성원의 역량강화 > 기술기반구조 구축 > 조직구조 개선 > 업무효율화 > 조직문화 개선 순으로 나타났으며, 소상공 및 자영업을 포함한 소규모기업의 경우에는, 조직구성원의 역량강화 > 업무효율화 > 정보기술 도입 > 기술기반구조 구축 > 조직구조 개선 > 조직문화 개선 순으로 나타났다. 본 연구결과 도출된 중소규모 기업의 대응 우선순위는 중소규모 기업이 제4차 산업혁명 시대의 변화에 대응전략을 수립하는데 실제적인 활용효과가 있을 것으로 기대된다.

전력산업 R&D 프로젝트의 효율성 및 효과성 평가 (Evaluation of R&D Projects in Electric Power Industry with Efficiency and Effectiveness)

  • 박성민;김헌;백동현
    • 산업공학
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    • 제22권3호
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    • pp.192-204
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    • 2009
  • Based on the characteristics of 'Korean electric power industry R&D programs', this study proposes a new performance evaluation framework where electric power industry related R&D projects are scrutinized. The abovementioned R&D programs have their own goals and especially they emphasize the effectiveness as well as the efficiency of each subordinate R&D project. Hence, in this framework, a performance evaluation procedure is established and then a mathematical model is developed according to the procedure. The model calculates performance evaluation indices for a set of R&D projects integrating the effectiveness with the efficiency of each R&D project. In a case study with an empirical dataset, statistical significance is tested on the integrated performance evaluation indices of R&D projects regarding organizational types and program categories considered.

정보시스템 Chargeback에 있어서의 효율성과 공평성의 관계 (Efficiency and Fairness in Information System Chargeback)

  • 유영진;안중호
    • Asia pacific journal of information systems
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    • 제1권1호
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    • pp.117-145
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    • 1991
  • IS changeback is regarded as an offective way to control the usage of computers and communication systems which are very much limited resources and whose costs are very high, In this paper, the problem of combining the optimal chargeback system which guarantees the efficiency with the Rawls'(1971) concept of fairness. Primary conclusion of this paper is that if the value function which represents the contributions of IS user to the firm's profit is evidit and there is no uncertainty about this contribution information, optimality can be achived without any loss of fairness using full cost allocation pricing. But if there is no significant differences among contribution of each user and there is no significant differences among users because of the managerial arbitrariness, From this point of view contingent chargeback system with which manager can find the golden middle between optimality and fairness by adjusting the 'efficiency coefficient' according to his/her organizational characterisics and environments is proposed. A heuristic of finding the appropriate efficiency coefficient is also suggested.

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모바일 오피스 시스템이 사용자의 업무과부하 및 직무 스트레스에 미치는 영향 (The Influence of Mobile Office Systems on Users' Job Stress and Work Overload)

  • 윤혜정;최귀영;이중정
    • 한국정보시스템학회지:정보시스템연구
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    • 제20권2호
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    • pp.155-176
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    • 2011
  • The use of mobile office systems has been expanded due to the smartphones' rapid diffusion in Korea, and it has brought a new work environment that is different from traditional working patterns. In this study, the unique attributes of mobile office systems, such as ubiquity, usefulness, complexity, and insecurity, are examined along with the impact of these attributes on work overload and job stress. Based on transaction-based model of job stress, organizational support was applied as a stress inhibitor and also the moderator between work overload and job stress. The findings of this study show that ubiquity increases usefulness of mobile office systems; complexity increases both work overload and job stress; and insecurity increases job stress. Surprisingly, usefulness increases job stress, which means employees who perceive the efficiency of mobile office systems higher may feel more job stress. Organizational support for mobile office systems significantly shows the moderating effect, but no direct mitigating effect on job stress. The theoretical and practical implications in order to mitigate the side effects of mobile office systems based on the research findings are thoroughly discussed.

개인 및 조직 성향의 적합도와 직무스트레스와의 상관성에 관한 연구 (A Study on the Coincidences Between Group Traits and Personal Traits upon the Job Stress)

  • 이용희;윤종훈;이용희
    • 산업경영시스템학회지
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    • 제35권2호
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    • pp.21-29
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    • 2012
  • Person characteristics and the perception of organization climate affect on the performances associated with causes of job stress, and may induce various types of human errors. For incidence, a person's adaptation to organizational traits can influence on a person's performance with tasks assigned as well as job satisfaction, a change of occupation, etc. There are several evaluation methods such as an aptitude test to evaluate the suitability of department allocation. However, only person's traits such as an aptitude has been associated with department allocation and job assignment for the personnel management. This paper shows not only an evaluation result on the job-stress of the workers in nuclear power plants (NPPs), but also the relationships between the job-stress and the coincidences of group-personal, team-personal traits. Then, we systematically deduct a basic information on the factors to be considered to manage the organizational traits and job stress. We expect this result can contribute to enhance the organizational management against to the human errors as well as for the promotion of safety and efficiency of NPPs.

Effects of Organizational and Interpersonal Relations on Job Satisfaction of Social Workers

  • Jung, Myung-Hee
    • 산경연구논집
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    • 제9권6호
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    • pp.25-35
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    • 2018
  • Purpose - In this study, the importance of interpersonal relations in the workplace as well as its correlation to satisfaction of social workers were investigated. In addition, effects of organizational culture as well as its implications for human resource management in social welfare workers were outlined. Research design, data, and methodology - A questionnaire was conducted on job satisfaction measured by the Minnesota Job Satisfaction (MSQ) questionnaire. For reliability, the questionnaire was distributed and collected by the self - filling method. From the collected data, reliability analysis, validity analysis (exploratory factor analysis) and multiple regression analysis were used. Cronbach's alpha was used to measure the reliability of the measurement variables and validity analysis was conducted to see if the questionnaires had the same concept as well as SPSS 19.0. Results - The results showed that group culture, hierarchical culture, and rational culture had significant positive effects on job satisfaction. Developmental culture had no effect on the job satisfaction levels. Conclusions - It is important to maintain the hierarchy in order to improve the efficiency of social welfare organizations, but social welfare organizations must accept external opinions and actively listen to the opinions of the employees in the organization.

중소병원 간호사의 조직시민행동 관련요인 (Factors associated with the organizational citizenship behavior of nurses in small- and medium-sized hospitals)

  • 김미나;조옥희;차경숙
    • 가정간호학회지
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    • 제22권1호
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    • pp.38-46
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    • 2015
  • Purpose: This study aimed to determine the levels of burnout, self-efficacy, intention to stay, and organizational citizenship behavior (OCB) among nurses in small- and medium-sized hospitals, and factors related to nurses' OCB. Methods: A targeted sampling method was adopted, whereby 185 clinical nurses employed at 1 of 4 hospitals were enrolled in the study. OCB was measured with a tool developed by Podsaoff et al. Associated factors, including nurses' general characteristics, burnout, self-efficacy, and intention to stay, were measured using a structured survey. Data were analyzed by frequencies, t-test, ANOVA, Duncan's multiple test, Pearson Correlation Coefficient and multiple stepwise regression. Results: Levels of OCB in nurses was on average 3.52 on a scale of 1 to 5, exhibiting a positive correlation with self-efficacy and intention to stay, and a negative correlation with burnout. The final related factors were self-efficacy, burnout and intention to stay with a predictive and explanatory power of 52% for OCB. Conclusion: To increase the level of OCB of nurses, an environment in which such behavior is encouraged needs to be established by introducing measures related to administrative support and task efficiency that reduces mental burnout, while increasing self-efficacy and intention to stay.

병원 간호사의 만족, 직무 스트레스, 소진, 조직시민행동 및 생산성에 관한 연구 (A Study on Satisfaction, Job Stress, Burnout, Organizational Citizenship and Productivity of Hospital Nurses)

  • 고현민;곽신영;장경
    • 대한안전경영과학회지
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    • 제17권4호
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    • pp.181-192
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    • 2015
  • The health care markets are rapidly expanded due to population aging, increasing incomes, strengthening assurance of health insurance and so on, and the competition in the markets is getting serious. In the industry, hospitals have played more important role than any others, where doctors, nurses, medical technicians, administrative staff, etc cooperatively works hard. Among them, nurses capture 40 percents of specialized hospital workers and their role for patients as customers is essential. Therefore, it could be one of the most important keys to increase the productivity and wellbeing of nurses with respect to enhancing efficiency and competitiveness of operating hospitals. In this paper the impact of nurses' job satisfaction, job stress, burnout, and organizational citizenship behavior on their productivity is studied. The subjects were 576 nurses in 20 different hospitals in Seoul, Kyounggi, etc. We held hypotheses and statistically tested and analysed them, using SPSS 20.0 software. Thus, we found various significant results(p<0.05), and they will give useful suggestions for managing nurse manpower and enhancing their productivity.

공공조직에서 상사신뢰와 조직유효성에 미치는 영향 (Trust on Superiors and Organizational Effectiveness)

  • 홍순복
    • 한국콘텐츠학회논문지
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    • 제7권3호
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    • pp.197-206
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    • 2007
  • 본 연구에서는 공공조직에서의 공무원들을 대상으로 업무수행과정에서 상사에 대한 신뢰가 조직유효성 요인인 조직몰입과 의사결정참여 그리고 직무성과에 어느 정도 영향을 미치는지, 이러한 신뢰와 조직유효성이 세무공무원과 일반공무원에 있어서 차이가 있는지를 실증적으로 검증한 연구이다. 검증결과, 세무공무원과 일반공무원 모두 상사에 대한 신뢰가 높을수록 조직의 몰입도와 직무수행에 관련한 의사결정의 참여도 그리고 직무성과에 높은 영향을 미치는 것으로 나타났다. 신뢰와 조직유효성이 세무공무원과 일반 공무원들에 있어서 차이가 있는지에 대한 분석결과는, 상사신뢰는 세무공무원이 높은 것으로 나타났으며, 조직몰입은 일반공무원이 높은 것으로 나타났다. 의사결정의 참여정도에 대해서는 세무공무원이 높았으나 통계적으로 유의하지 않았고, 직무성과는 세무공무원이 높은 것으로 나타났다.

간호생산성 영향요인 구조모형 분석 (Structural Equation Modeling on Nursing Productivity of Nurses in Korea)

  • 김세영;김은경;임헌만;이미영;박광옥;이경아
    • 대한간호학회지
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    • 제43권1호
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    • pp.20-29
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    • 2013
  • Purpose: The purpose of this study was to propose and test a predictive model that could explain and predict nursing productivity. Methods: A survey using a structured questionnaire was conducted with 360 nurses in Korea. The data were analyzed using SPSS Windows 18.0 and AMOS 19.0 program. Results: Based on the constructed model, burnout and organizational commitment were found to have direct effects on nurses' turnover intention and nursing productivity. While nursing work environment was found to have indirect effects on nurses' turnover intention and nursing productivity. Conclusion: This structural equational model is a comprehensive theoretical model that explains the related factors and their relationship with nursing productivity. Comprehensive organizational interventions to improve nursing productivity should focus on improving the nursing work environment. Findings from this study can be used to design appropriate strategies to decrease nurse turnover in Korea. Further studies are needed to prospectively verify these causal relationships with larger samples.