• Title/Summary/Keyword: ERP Evaluation Model

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A Study on Model for Evaluating ERP Project from Customer and Consulting Firm Perspectives using AHP (AHP를 활용한 고객사와 컨설팅사의 ERP 프로젝트 평가모형 연구)

  • Jeong, Hee-Yeon;Lee, Jonh Hearn
    • Information Systems Review
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    • v.8 no.1
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    • pp.241-263
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    • 2006
  • Since 1995 many enterprises have introduced ERP to strengthen competitive power. However, enterprises that have introduced ERP for the first time have experienced various types of problems integrating them; to this day, there are only a few enterprises that have implemented ERP successfully. The main reason for the failures of successful ERP implementing is that enterprises frequently ignore and/or don't know how to systematically evaluate the construction process of ERP and busy finishing a phase without resolving problems before going on to the next phase. This research focused on the implementation process of ERP project to evaluate the process of ERP at each phase. As a result, we propose an evaluation model of ERP project as a tool to find critical problems at each phase and improve on how to resolve the problems found at each phase. This evaluation model makes it possible to introduce ERP successfully by presenting the basis of assessment which will be used by enterprises to minimize the trial and error of construction process of ERP.

An ANP-Based Performance Model for ERP System's Implementation

  • Ko, Je-Suk;Park, Soon-Hak
    • Journal of the Korean Data and Information Science Society
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    • v.18 no.2
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    • pp.401-409
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    • 2007
  • This paper addresses a performance evaluation model for ERP system's implementation using Analytic Network Process (ANP) technique. In this study, the performance variables are identified as the perspectives of cost, business process, systems operation, and change management, respectively. The empirical study also investigated factors that affect the performance variables to find out the causal relationship between them using the ANP approach. The data for the empirical analysis were collected from manufacturing companies that have implemented ERP systems. The research findings indicate the proposed model is powerful in proposing that the indirect relationship between influencing factors and managerial effectiveness, mediated by employee satisfaction, is an important one.

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An Empirical Study on the Introduction of ERP System and Marketing Performances in the Small-and-Medium Firms (ERP 시스템 도입이 마케팅 성과에 미치는 영향에 관한 실증연구 -부산${\cdot}$경남 지역의 중${\cdot}$소기업을 중심으로-)

  • Kim Gap Tae;Park Gi Nam;Lee Dong Cheol;Gang Yu Jeong
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2004.11a
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    • pp.339-348
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    • 2004
  • There were few empirical researches on the ERP system in spite of increasing interest on ERP system recently Therefore, the purpose of this study is to develop an framework for the marketing performance based on evaluation of ERP system used by the theoretical model for evaluation of information system and the empirical data of Korean firms. This study was empirically examined an effect of ERP system and its information quality on the use of information from ERP system. And another effect of information use from ERP system on marketing performances survey on MIS was conducted for the marketing strategy. In this study, the structural equation model was established for verifying the relationship of above variables. And several hypotheses were established and examined empirically from that structural equation model. In conclusion, the effectiveness of ERP system must be evaluated within structural relationship among ERP system and its information quality, the use of information from ERP, and marketing performances. Additionally, the result of this research has founded the fact that ERP system and its information quality are important as elements of successful ERP system.

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Factors Affecting the Usage of an ERP System in Operation : A Socio-technical View with User Orientation (운영 중인 ERP 시스템의 활용도에 영향을 미치는 요인에 관한 연구 : 사용자 중심의 통합된 사회-기술적 관점에서)

  • Cho, Eun-Kyong;Min, Dai-Hwan
    • Journal of Information Technology Services
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    • v.9 no.2
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    • pp.129-149
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    • 2010
  • Although many organizations have implemented and used ERP systems for years, industry reports point out that the usage level does not reach their expectation. As a result, they do not enjoy the benefits from the investment into ERP systems. This study attempts to develop a research model and test the model empirically for identifying factors that affect the usage of an ERP system at a public organization. This study has classified potential factors into three groups of technical system characteristics (usability, usefulness), organizational support characteristics (operational support, education and training, evaluation and measurement), and user characteristics (organizational citizenship, self-efficacy). Then, a structural equation model has been established on the basis of previous literature and tested with empirical data. In summary, this study has found that self-efficacy, usefulness, and operational support have an effect on the ERP usage. Self-efficacy is the strongest factor; Usefulness is the second; and the third is operational support. On the contrary to the previous literature, this study has not found a significant effect of organizational citizenship on the usage. The result confirms that an organization can increase the ERP usage by improving the usefulness of an ERP system to some extent. However, to boost the usage further, the result implies that organizations need to strengthen the self-efficacy of their members by reinforcing operational support, providing education and training steadily, and establishing an evaluation mechanism in relation with the ERP usage.

Design and Evaluation of Video Summarization Algorithm based on EEG Information (뇌파정보를 활용한 영상물 요약 알고리즘 설계와 평가)

  • Kim, Hyun-Hee;Kim, Yong-Ho
    • Journal of the Korean Society for Library and Information Science
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    • v.52 no.4
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    • pp.91-110
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    • 2018
  • We proposed a video summarization algorithm based on an ERP (Event Related Potentials)-based topic relevance model, a MMR (Maximal Marginal Relevance), and discriminant analysis to generate a semantically meaningful video skim. We then conducted implicit and explicit evaluations to evaluate our proposed ERP/MMR-based method. The results showed that in the implicit and explicit evaluations, the average scores of the ERP / MMR methods were statistically higher than the average score of the SBD (Shot Boundary Detection) method used as a competitive baseline, respectively. However, there was no statistically significant difference between the average score of ERP/MMR (${\lambda}=0.6$) method and that of ERP/MMR (${\lambda}=1.0$) method in both assessments.

The Approach for ERP Courses into University Curriculum (대학 교과과정에서의 ERP교육 방안)

  • Yoon, Cheol-Ho;Kim, Sang-Hoon
    • Journal of Information Technology Services
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    • v.3 no.2
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    • pp.39-51
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    • 2004
  • Based on investigating and analyzing the cases of advanced foreign universities that have already included ERP courses in their education systems, this study proposed the ways of incorporating ERP courses into Korean universities' curriculums in terms of the following three areas: 1) development of ERP courses, 2) establishment and maintenance of ERP education environment, 3) continuous evaluation and improvement of ERP education implementation. As reasonable ERP courses, "Introduction to ERP" targeted to educating overall basic concepts in ERP system and business administration, "ERP System Implementation" for fostering business process design and system implementation skills, "ERP Programming" such as ABAP for the purpose of customizing ERP system, and "Strategic Use of ERP" dealing with ERP package selection and implementation methodologies of effective utilization of ERP systems were suggested. Regarding the establishment and maintenance of ERP education environment, single server architecture model that contained both database and application was proposed with the intention of set-up cost saving and maintenance efficiency. As for the evaluation and improvement on ERP education implementation, its methodologies were introduced through analyzing the advanced cases. Finally in addition to the above three areas, critical success factors for effectively launching ERP education in the universities were suggested through reviewing the previous case studies.

A Model on an Economy Evaluation of ERP System (ERP 시스템의 경제성 평가모델)

  • Kang Sung-Soo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.28 no.1
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    • pp.147-157
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    • 2005
  • The purpose of this study is to develope the model of economy analysis and evaluation to justify the effect of economic feasibility for constructing ERP system in the company. Since the results for the evaluation of alternatives are influenced by the nature of capital and the circumstances, it is very difficult to evaluate the alternatives and it takes too much time to apply it in the field on account of many alternatives. This study suggests establishment and application of the model on economic analysis and evaluation regarding the nature of capital by using excel spread sheets.

A Study on the Priority Analysis of Information Systems by Stakeholders (이해당사자별 정보시스템 사용의 우선순위 분석에 대한 연구)

  • Kyung, Tae-Won;Kim, Sang-Kuk;Lee, Jie-Young
    • The Journal of Information Technology
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    • v.12 no.2
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    • pp.13-29
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    • 2009
  • ERP in the past, primarily centering on large enterprises and the introduction of competition in the global e-business, but along with the proliferation of small and medium-sized enterprises are now in earnest, or to take advantage of the introduction of the ERP plan. However, the introduction of the ERP cost and the effort required to develop, because many never previously introduced ERP expect that the introduction of cost and performance comparisons with the measurement is necessary. Until now, however, the introduction of a framework of analysis followed the introduction of ERP primarily to measure performance of a major improvement. This research, in addition to improving the performance of these tasks have been overlooked until now for the system's user satisfaction BSC (Balanced Scorecard) models and techniques using AHP-specific understanding of the Company (Group executives, middle managers groups, and user groups) Importance of priorities you want to analyze. In summary, the key findings of this study follows. First, ERP user satisfaction measurement for the balanced scorecard indicators in terms of the redevelopment. Second, the information system user satisfaction to the user layer (Layer 3), grouped by the measure. Thirdly, the user satisfaction of the important topics for attention as quantified by measuring the hierarchy. This model is for satisfaction levels as quantitative of future users of the new system, information systems and the introduction of a new model of development based on the evaluation data will be able to take advantage of.

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A Study on Users' Resistance toward ERP in the Pre-adoption Context (ERP 도입 전 구성원의 저항)

  • Park, Jae-Sung;Cho, Yong-Soo;Koh, Joon
    • Asia pacific journal of information systems
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    • v.19 no.4
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    • pp.77-100
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    • 2009
  • Information Systems (IS) is an essential tool for any organizations. The last decade has seen an increasing body of knowledge on IS usage. Yet, IS often fails because of its misuse or non-use. In general, decisions regarding the selection of a system, which involve the evaluation of many IS vendors and an enormous initial investment, are made not through the consensus of employees but through the top-down decision making by top managers. In situations where the selected system does not satisfy the needs of the employees, the forced use of the selected IS will only result in their resistance to it. Many organizations have been either integrating dispersed legacy systems such as archipelago or adopting a new ERP (Enterprise Resource Planning) system to enhance employee efficiency. This study examines user resistance prior to the adoption of the selected IS or ERP system. As such, this study identifies the importance of managing organizational resistance that may appear in the pre-adoption context of an integrated IS or ERP system, explores key factors influencing user resistance, and investigates how prior experience with other integrated IS or ERP systems may change the relationship between the affecting factors and user resistance. This study focuses on organizational members' resistance and the affecting factors in the pre-adoption context of an integrated IS or ERP system rather than in the context of an ERP adoption itself or ERP post-adoption. Based on prior literature, this study proposes a research model that considers six key variables, including perceived benefit, system complexity, fitness with existing tasks, attitude toward change, the psychological reactance trait, and perceived IT competence. They are considered as independent variables affecting user resistance toward an integrated IS or ERP system. This study also introduces the concept of prior experience (i.e., whether a user has prior experience with an integrated IS or ERP system) as a moderating variable to examine the impact of perceived benefit and attitude toward change in user resistance. As such, we propose eight hypotheses with respect to the model. For the empirical validation of the hypotheses, we developed relevant instruments for each research variable based on prior literature and surveyed 95 professional researchers and the administrative staff of the Korea Photonics Technology Institute (KOPTI). We examined the organizational characteristics of KOPTI, the reasons behind their adoption of an ERP system, process changes caused by the introduction of the system, and employees' resistance/attitude toward the system at the time of the introduction. The results of the multiple regression analysis suggest that, among the six variables, perceived benefit, complexity, attitude toward change, and the psychological reactance trait significantly influence user resistance. These results further suggest that top management should manage the psychological states of their employees in order to minimize their resistance to the forced IS, even in the new system pre-adoption context. In addition, the moderating variable-prior experience was found to change the strength of the relationship between attitude toward change and system resistance. That is, the effect of attitude toward change in user resistance was significantly stronger in those with prior experience than those with no prior experience. This result implies that those with prior experience should be identified and provided with some type of attitude training or change management programs to minimize their resistance to the adoption of a system. This study contributes to the IS field by providing practical implications for IS practitioners. This study identifies system resistance stimuli of users, focusing on the pre-adoption context in a forced ERP system environment. We have empirically validated the proposed research model by examining several significant factors affecting user resistance against the adoption of an ERP system. In particular, we find a clear and significant role of the moderating variable, prior ERP usage experience, in the relationship between the affecting factors and user resistance. The results of the study suggest the importance of appropriately managing the factors that affect user resistance in organizations that plan to introduce a new ERP system or integrate legacy systems. Moreover, this study offers to practitioners several specific strategies (in particular, the categorization of users by their prior usage experience) for alleviating the resistant behaviors of users in the process of the ERP adoption before a system becomes available to them. Despite the valuable contributions of this study, there are also some limitations which will be discussed in this paper to make the study more complete and consistent.

A Study on Analysis of the Implementation Status and the Advancement of Computerized Maintenance Management System (CMMS) in Korean Companies (한국기업의 설비관리정보시스템(CMMS) 구현실태 분석과 고도화에 관한 연구)

  • Ku, Sung Tae;Kim, Chang Eun
    • Journal of Korean Society for Quality Management
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    • v.41 no.4
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    • pp.693-708
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    • 2013
  • Purpose: This study is to develop an evaluation model for analysis of CMMS Implementation status and provide CMMS advancement methods to maximize implementation effect through the evaluation model. Methods: After extracting common modules from CMMS packages and establishing evaluation standard for each module, then the evaluation standard is applied to 33 Korean companies for evaluating their own current implementation status. Results: Preventive maintenance and analysis information modules were considered the most vulnerable in Korean companies which have introduced CMMS packages. And the reason why preventive maintenance is vulnerable is that there is poor build-up of their own preventive maintenance standards. Conclusion: Korean companies which will introduce CMMS need to make preventive maintenance standards, and data of the materials and the equipment to improve the effectiveness in advance.