• Journal of Korea Multimedia Society
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• v.12 no.8
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• pp.1109-1119
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• 2009

WLAN(Wireless Local Area Network) standard is currently developing with increased wireless internet demand. Though existing IEEE 802.11e demonstrates that data rates exceed 54Mbps with assuring QoS(Quality of Service), wireless internet users can't be satisfied with real communication system. After IEEE 802.11e system, Study trends of IEEE 802.11n show two aspects, enhanced system throughput using aggregation among packets in MAC (Medium Access Control) layer, and better data rates adapting MIMO(Multiple-Input Multiple-Output) in PHY(Physical) layer. But, no one demonstrates IEEE 802.11n system performance results considering MAC and PHY connection. Therefore, this paper adapts MIMO in PHY layer for IEEE 802.11n system based on A-MPDU(Aggregation-MAC Protocol Data Unit) method in MAC layer considering MAC and PHY connection. SVD(Singular Value Decomposition) method with WLAN MIMO TGn Channel is used to analyze MIMO. Consequently, Simulation results show enhanced throughput and data rates compared to existing system. Also, We use Ns-2(Network Simulator-2) considering MAC and PHY connection for reality.

• Quality Improvement in Health Care
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• v.7 no.1
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• pp.118-131
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• 2000

Background : A continuous healthcare quality improvement is needed to provide high quality healthcare service as well as to maintain trust in terms of satisfying the needs of the patients. Recently it also became an essential issue. in hospital management, recognized for it's competitive potentiality among healthcare organization groups. This study was conducted to analyze patient complaints and issues received by the Quality Improvement Department. Its purpose is to improve healthcare qualities within the hospital, as well as establish policies and appropriate strategies in hospital management. Method : From July 1st to September 30th of the year 1999, we analyzed all complaints and issues made by various patients and their families, which were received through 24 hour phone consultation, numerous suggestion boxes, letters and E-mails, The issues were classified into 16 different categories based on a Patient Satisfaction Assessment Tool. All data were segregated according to the departmental frequencies and their contents. To come up with for environmental and patient satisfaction improvement, all complaints or issues were communicated with hospital administrators, medical and nursing staff and employees. Comprehensive customer satisfaction activities including improving phone etiquette were discussed in Customer Satisfaction Team, CQI Team and each Department. All opportunities for improvement were implemented. Feedback actions were discussed. Results : A total of 317 cases were collected. Issues regarding parking and other accommodation facilities were most common complaints that were 14.5% of total. Issues regarding admission rooms (10.7%), admission procedures (10.7%), waiting room environment (8.8%), nurses and nurse assistants (7.6%), physicians (6.6%) and others (23%) followed. Thirteen of 45 departments received more than 8 complaints. The Nursing Department had the most complaint, receiving 9.8% of total complaints. Complaints regarding the Nursing Department were predominantly related to the environment of patient rooms. The Department of Psychiatry for phone etiquette (4.7%), Department of Otolaryngology for the nursing staff's attitude and phone etiquette (4.4%), and the Admission Department followed. As a part of efforts to improve patient satisfaction, a new parking structure was built and reallocation of the parking space was done. Renovation of other accommodation facilities were carried out by hospital administration, Monthly phone call and answering attitude survey was done by QI Department. Based on this survey we made a phone etiquette manual and distributed throughout the hospital. Compare to the last year, Patient Satisfaction Index measured by Korea Productivity Center using National Customer Satisfaction Index was improved 7 points. According to our organization's own study, we confirmed the phone etiquette was improved 11% than last year. Conclusions : Issues related to parking and other accommodation facilities ranked first followed by complaints made regarding the patient care area, the admission and cashier process, and nurses' and doctors' attitude. The Nursing and Psychiatry Departments need improvement regarding phone etiquette. Results were shared and played a vital role in policymaking and strategic planning of the hospital. It is imperative that we keep our database updated by listening to and solving the needs of each patient. The CQI activities can be achieved only by full commitment of the hospital top management supported by related personal.

• Journal of Korea Water Resources Association
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• v.52 no.10
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• pp.719-728
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• 2019

Valve in water distribution network (WDN), that controls the flow in pipes, is used to isolate a segment (a part of WDN) under abnormal water supply conditions (e.g., pipe breakage, water quality failure event). The segment isolation degrades pressure and water serviceability in neighboring area during the water service outage of the segment. Recent hydraulic and water quality failure events reported encouraging WDN valve installation based on various abnormal water supply scenarios. This study introduces a scenario-based optimal valve installation approach to optimize the number of valves, the amount of undelivered water, and a shortest water supply path indicator (i.e., Hydraulic Geodesic Index). The proposed approach is demonstrated in the valve installation of Pescara network, and the optimal valve sets are obtained under multiple scenarios and compared to the existing valve set. Pressure-driven analysis (PDA) scheme is used for a network hydraulic simulation. The optimal valve set derived from the proposed method has 19 fewer valves than the existing valve set in the network and the amount of undelivered water was also lower for the optimal valve set. Reducing the reservoir head requires a greater number of valves to achieve the similar functionality of the WDN with the optimal valve set of the original reservoir head. This study also compared the results of demand-driven analysis (DDA) and the PDA and confirmed that the latter is required for optimal valve installation.

• Therapeutic Science for Rehabilitation
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• v.13 no.1
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• pp.9-21
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• 2024

Objective : The purpose of this study was to confirm the characteristics and quality of a single-subject research that conducted interventions to improve activities of daily living (ADL) in stroke patients. Methods : 'Stroke,' 'activities of daily living,' and 'single-subject studies' were searched as keywords among papers published in the last 15 years between 2009 and 2023 among Research Information Sharing Service, DBpia, and e-articles. A total of nine papers were examined for the characteristics and quality before analysis. Results : The independent variables applied to improve ADL included constraint-induced therapy, mental practice for performing functional activities, virtual reality-based task training, subjective postural vertical training without visual feedback, bilateral upper limb movement, core stability training program, traditional occupational therapy and neurocognitive rehabilitation, smooth pursuit eye movement, neck muscle vibration, and occupation-based community rehabilitation. Assessment of Motor and Process Skills was the most common evaluation tool for measuring dependent variables, with four articles, and Modified Barthel Index and Canadian Occupational Performance Measure were two articles each. As a result of confirming the qualitative level of the analyzed papers, out of a total of nine studies, seven studies were at a high level, two at a moderate level, and none were at a low level. Conclusion : Various types of rehabilitation treatments have been actively applied as intervention methods to improve the daily life activities of stroke patients; the quality level of single-subject studies applying ADL interventions was reliable.

• Asia Marketing Journal
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• v.12 no.4
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• pp.137-164
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• 2011

In the past, retailers secured customer loyalty by offering convenient locations, unique assortments of goods, better services than competitors, and good credit policy. All this has changed. Goods assortments among stores have become more alike as national-brand manufacturers place their goods in more and more retail stores. Service differentiation also has eroded. Many department stores have trimmed services, and many discount stores have increased theirs. Customers have become smarter shoppers. They don't pay more for identical brands, especially when service differences have diminished. In the face of increased competition from discount storess and specialty stores, department stores are waging a comeback war. Growth of intertype competition, competition between store-based and non-store-based retailing and growing investment in technology are changing the way consumers shop and retailers sell. Different types of stores-discount stores, catalog showrooms, department stores-all compete for the same consumers by carrying the same type of merchandise. The biggest winners are retailers that have helped shoppers to be economically cautious, simplified their increasingly busy and complicated lives, and provided an emotional connection. The growth of e-retailers has forced traditional brick-and-mortar retailers to respond. Basically brick-and-mortar retailers utilize their natural advantages, such as products that shoppers can actually see, touch, and test, real-life customer service, and no delivery lag time for small-sized purchases. They also provide a shopping experience as a strong differentiator. They are adopting practices as calling each shopper a "guest". The store atmosphere should match the basic motivations of the shopper. If target consumers are more likely to be in a task-oriented and functional mindset, then a simpler, more restrained in-store environment may be better. Consistent with this reasoning, some retailers of experiential products are creating in-store entertainment to attract customers who want fun and excitement. The retail experience must deliver value to turn a one-time visitor into a loyal customer. Retailers need a tool that measures the full range of components that define experience-based value. This study uses an experiential value scale(EVS) developed by Mathwick, Malhotra and Rigdon(2001) which reflects the benefits derived from perceptions of playfulness, aesthetics, customer "return on investment" and service excellence. EVS is useful to predict differences in shopping preferences and patronage behavior of customers. EVS consists of items measuring efficiency, economic value, visual appeal, entertainment value, service excellence, escapism, and intrinsic enjoyment, which are subscales of experiencial value. Efficiency, economic value, service excellence are linked to the utilitarian shopping value. And visual appeal, entertainment value, escapism and intrinsic enjoyment are linked to hedonic shopping value. It has been found that consumers value hedonic experiences activated from escapism and attractiveness of shopping environment as much as the product quality, price, and the convenient location. As a result, many department stores, discount stores, and other retailers are introducing differential marketing strategy based on emotional/hedonic values. Many researches suggest that consumers go shopping not only for buying products but also for various shopping experiences. In other words, they seek the practical, rational value as well as social, recreational values in the shopping process(Babin et al, 1994; Bloch et al, 1994). Retailers may enhance buyer's loyalty to store by providing excellent emotional/hedonic value such as the excitement from shopping, not just the practical value of buying good products efficiently. We investigate the effect of perceived shopping values on the emotional experience and store loyalty based on the EVS(Experiential Value Scales) developed by Holbrook(1994), Mathwick, Malhotra and Rigdon(2001). This study assumes that the relative effect of shopping value dimensions on the responses of shoppers will differ according to types of stores and analyzes the moderating effect of store type(department store VS. discount store) on the causal relationship between shopping value dimensions and store loyalty. Emprical results show that utilitarian values of shopping experience and hedonic value of shipping experience give the positive effect on the emotional response of consumers and store loyalty. We also found the moderating effect of store types. The effect of utilitarian shopping values on the attitude toward discount store is higher than the effect of utilitarian shopping values on the attitude toword department store. And the effect of hedonic shopping value on the emotional response to discount store is higher than on the emotional response to department store. The empirical results reflect on the recent trend that discount stores try to fulfill the hedonic needs of consumers as well as utilitarian needs(i.e, low price) that discount stores traditionally have focused on

• The Journal of the Korea Contents Association
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• v.10 no.5
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• pp.115-123
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• 2010

Because of development of information technology, moving picture can run various platforms. We should consider and apply users' attitude as well as production technique because convergence between mobile and media technology may be increased full-browsing service using mobile device. Previous research related to production technique in various platforms only focus on video quality and adjustment of screen size. However, besides of technical side, production techniques should be changed such as image production as well as image editing by point of view aesthetic. Mise-en-scene such as camera angle, composition, and lighting is changed due to HD image. Also image production should be changed to a suitable full-browsing service using mobile device. Therefore, we would explore a new suitable production techniques and image editing for smart phone. To propose production techniques for smart phone, we used E-learning production system, which are transition, editing technique for suitable converting system. Such as new attempts are leading to new paradigm and establishing their position by applying characteries such as openness, timeliness to mobile. Also it can be extended individual area and established as expression and play tool.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.34 no.6B
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• pp.595-604
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• 2009

The HCCA reserves the channel resources based on the mean data rate in IEEE 802.11e. It may cause either the waste of channel resource or the increase of transmission delay at MAC layer if the frame size is rapidly varied when a compressed mode video codec such as MPEG video is used. To solve these problems, it is developed that the packet scheduler allocates the wireless resource adaptation by according to the packet size. However, it is difficult to perform the admission control because of the difficulty with calculating the available resources. In this paper, we propose a CAC mechanism to solve the problem that may not satisfy the QoS by increasing traffic load in case of using EDCA. Especially, the proposed CAC mechanism calculates the EB of TSs using the traffic information transmitted by the application layer and the number of average transmission according to the wireless channel environment, and then determines the admission of the TS based on the EB. According to the simulation results of the proposed CAC mechanism, it admitted the TSs under the loads which are satisfied within the delay bound. Therefore, the proposed mechanism guarantees QoS of streaming services effectively.

• The Transactions of the Korea Information Processing Society
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• v.7 no.11S
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• pp.3633-3650
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• 2000

Internet is no longer a network for special communities but became a global means of communication infrastructure for everyday life. People are exchanging their personal messages using e-mails, students are getting their educational aids through the web, people are buying a variety of goods from cyber shopping malls, and companies are conducting their businesses over the Internet. Recently, such an explosive growth of the traffic in the Internet raised a big concern on how to accommodate ever-changing user's needs in terms of an amount of the traffic, characteristics of the traffic, and various service quality requirements, Over provisioning can be a simple solution but it is too expensive and inefficient. Thus many new technologies to solve this very difficult puzzle have bcen introduced recently, Any single solution, however, can be insufficient and a carefully designed architecture, which integrates a group of solutions, is required. In this paper, we propose a policy-based Internet QoS provisioning, traffic engineering and perfonnance management system as our solution to this problem. Our integrated management QoS solution can provide highly responsive flow-through service provisioning, more realistic service and resource policy control based on the real network performance information, and centralized control of traffic engineering for heterogeneous networks.

• The KIPS Transactions:PartD
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• v.16D no.1
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• pp.55-64
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• 2009

Various business model and computing environments are currently merged into web services and many web related application products are also develop. Most of IT enterprises in Korea use the Service-oriented architecture (SOA) whenever they develop the web applications. SOA is an approach to loosely coupled, protocol independent, standards-based distributed computing where software resources available on the network are considered as Services. SOA is believed to become the future enterprise technology solution that promises the agility and flexibility the business users have been looking for by leveraging the integration process through composition of the services spanning multiple enterprises. But, There are no specific development methodology to apply into SOA standard model until now. The developer uses the currently existing methodology to develop the application with SOA. The users have some limitations to use it. In this paper, we suggest a Frameworks for applying agile methodology into SOA to address the productivity and quality of small web related project. We design and implement a frameworks architecture for applying the agile method into SOA and describe the process model to implement it. We finally evaluate the frameworks with productivity, flexibility and maintainability.

• Journal of IKEEE
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• v.15 no.2
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• pp.179-189
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• 2011

This paper presents an SVC based multi-channel transmission technique. Transmission of high definition multimedia and its service efficiency can be significantly improved by the proposed method. In this method, the HD stream is divided into the two layer streams, i.e., a base layer stream and an enhancement layer stream. The divided streams are transmitted through a primary channel and an auxiliary channel, respectively. The proposed technique provides a noble mode switching technique which enables a seamless service of HD multimedia even under the conditions of abrupt and intermittent deterioration of the auxiliary channel. When the enhancement layer stream is disrupted by the channel monitoring in the mode switching algorithm, the algorithm works further to maintain the spatial and time resolution of the HD multimedia by upsampling and interpolating the base layer stream, consequently serving for the non disrupted play of the media. Moreover, the adoption of an adaptive switching algorithm significantly reduces the frequency of channel disruption avoiding the unnecessary switching for the short period variations of the channel. The feasibility of the proposed technique is verified through the simulation study with an example application to the simultaneous utilization of both Ku and Ka bands for HD multimedia broadcasting service. The rainfall modeling and the analysis of the satellite channel attenuation characteristics are performed to simulate the quality of service performance of the proposed HD broadcasting method. The simulation results obtained under a relatively poor channel (weather) situations show that the average lasting period of enhancement layer service is extended from 9.48[min] to 23.12[min] and the average switching frequency is reduced from 3.84[times/hour] to 1.68[times/hour]. It is verified in the satellite example that the proposed SVC based transmission technique best utilizes the Ka band channel for the service of HD broadcasting, although it is characterized by its inherent weather related poor reliability causing severe limitations in its independent application.