• International Journal of Knowledge Content Development & Technology
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• v.5 no.2
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• pp.103-122
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• 2015

This study examined student satisfaction with e-learning experiences in order to determine which factors had the greatest impact on reports of satisfaction among students at Konkuk University. We surveyed 4,889 students enrolled in e-learning courses and analyzed 830 completed questionnaires to identify factors that influence student satisfaction with e-learning. Results showed significant correlations between system factors and satisfaction ($R^2=0.577$; p = 0.000). The system factor with the greatest impact on satisfaction was course attendance rate (0.224; p = 0.000).

• Journal of Korea Multimedia Society
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• v.8 no.4
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• pp.544-553
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• 2005

In this paper, the research has been done to develop the inclination test items to form the desirable online learning community in which social interaction may be maximized, dropout rate lowered and learners' feeling of isolation eliminated. Once developed, the inclination test items have been classified into homogeneous ones and heterogeneous ones. And on the basis of the results of this research, Intelligent agent based Inclination Test Grouping e-learning System(IIGS) has been developed, which can perform automatic grouping of online leaning community by intelligent agent. The results of this research with 1,000 teachers in reality by means of developing the grouping system have shown that 151 groups are automatically formed. Among them, 34% have shown very high degree of learning satisfaction and intended to maintain the groups in the future.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.36 no.3
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• pp.8-16
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• 2013

Determining relative importance among many quality attributes under financial constraints is an important task. The weighted value of an attribute particularly in QFD, will influence on engineering characteristics and this will eventually influence the whole manufacturing process such as parts deployment, process planning, and production planning. Several scholars have suggested weighting formulas using CSC (Customer Satisfaction Coefficient) in the Kano model. However, previous research shows that the validity of the CSC approaches has not been proved systematically. The aim of the present study is to address drawbacks of CSC and to develop APC (Average Potential Coefficient), a new approach for weighting of quality attributes. For this, the current study investigated 33 quality attributes of e-learning and conducted a survey of 375 university students for the results of APC, the Kano model, and the direct importance of the quality attributes. The results show that the proposed APC is better than other approaches based on the correlation analysis with the results of direct importance. An analysis of e-leaning's quality perceptions using the Kano model and suggestions for improving e-learning's service quality are also included in this study.

• The Journal of the Korea Contents Association
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• v.10 no.1
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• pp.477-485
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• 2010

Web based learning systems are operating with various and lots of learning contents. But it is hard to construct learning contents to fit learners when they select learning contents for learning. In this paper, we proposed the recommendation method that can support the learning contents as calculate learner's preference using the learning history information of learner's profile when learner design and compose learning course. In the applying result of this method, we've selected testing learner group and was able to know it can help to learner processing learning by themselves as we've got great learning satisfaction after test.