• 제목/요약/키워드: E-Grocery

검색결과 24건 처리시간 0.029초

Do Quality-Focused Retailer Brand Types Contribute to Building Store Loyalty in Korea?

  • Chung, Lak-Chae;Cho, Young-Sang
    • 유통과학연구
    • /
    • 제11권9호
    • /
    • pp.5-15
    • /
    • 2013
  • Purpose - The research aim is to shed empirical light on whether quality-focused retailer brands such as Premium brand of Tesco Korea, Prime of Lotte Mart, and Best of E-Mart in the grocery market, make a contribution to developing store loyalty in the Korean market particularly. Research design, data, methodology - After developing sixconstructs, such as higher quality, stock availability, price levels, national brands, retailer brand attitudes, and store loyalty, the authors adopted exploratory factor analysis, confirmatory factor analysis, chi-square test and structural equation modelling as a research technique. Results - It was found that higher quality strongly influences the retailer brand attitude formation, and that retailer brand customers were sensitive to price levels. Buyers are, nevertheless, relatively less aware of price levels, when purchasing quality-oriented retailer brand types. Conclusions - The research implied that quality-oriented retailer brand types make a significant contribution to retailer brands attitude formation, and further, building store loyalty.

국내 시판김치의 김치담금부터 숙성까지의 미생물 균총 변화 (Change in the Microbial Profiles of Commercial Kimchi during Fermentation)

  • 장지윤;최유리;장해춘
    • 한국식품저장유통학회지
    • /
    • 제18권5호
    • /
    • pp.786-794
    • /
    • 2011
  • 국내 김치 산업체의 김치위생상태 현황을 조사하기 위하여 반찬가게김치, 중소기업김치, 대기업김치를 $10^{\circ}C$에서 10일간 발효하면서 발효시간에 김치의 일반특성 및 미생물 균총 변화를 조사하였다. 3종류 시판김치의 구입당일 pH는 평균 5.8에서 발효 10일에는 pH 4.1 부근으로 감소하였으나, 대기업김치가 다른 시판김치에 비해 발효초기 급격한 pH 감소를 나타내었다. 시판김치의 구입당일 산도는 대기업김치가 다른 두 종류의 시판김치보다 낮았으나, 발효 10일에는 세 종류의 시판김치 모두 1.1% 정도의 산도를 나타내었다. 시판김치의 염도는 중소기업김치가 다른 두 시판 김치보다 다소 높은 농도를 나타내었으며, 시판김치의 당도는 반찬가게김치가 중소기업김치와 대기업김치보다 다소 높은 당도를 나타내고 시료별 당도 차이도 크게 나타났다. 시판김치의 구입당일 총균수와 유산균의 수는 대기업 김치가 다른 두 시판김치에 비해 높은 수가 검출되었으며 발효 초기에 급격히 증가하는 경향을 나타내었다. 구입당일 시판김치 내 유산균외 그람양성 세균수는 반찬가게김치가 가장 많이 검출되었으며 중소기업김치, 대기업김치 순이었으며, 발효 10일까지 거의 비슷한 수준의 균수가 검출되었다. 시판김치의 구입당일 대장균 및 대장균군을 포함한 그람음성 세균수는 반찬가게김치가 가장 높게 검출되었으며 중소기업김치, 대기업김치 순으로 나타났다. 반찬가게김치의 그람음성 세균수는 발효가 진행됨에 따라 서서히 감소하였으나 발효 10일까지도 검출된 반면, 중소기업김치와 대기업김치는 발효 8일부터는 검출되지 않았다. 김치가 과숙됨에 따라 산도 저하와 함께 검출되는 효모는 산도0.36%이하의 익지 않은 반찬가게김치(구입당일)와 중소기업김치(발효 2일차)에서도 검출되었으나, 대기업김치는 산도가 0.96% 이상인 발효 8일째부터 검출되었다. 제조회사별 김치에 존재하는 유산균을 제외한 그람양성균으로는 Bacillus 속이, 그람음성균으로는 E. coli, Enterobacter 속, Sphingomonase 속, Stenotrophomonas 속 등이 공통적으로 검출되었으며 그 분포는 시판김치에 따라 다소 상이하였다. 이상의 결과로부터 김치의 세계화와 김치의 산업화를 위해서는 김치의 제조관리에 보다 위생적이며 체계적으로 매뉴얼화된 생산공정 확립과 관리가 필요함을 알 수 있다.

우리나라 주부들의 젓갈에 대한 인식 및 이용 행태에 관한 연구 (Perception and Utilization of Salted Seafood in Korean Women)

  • 김지은;김정현;정인경
    • 대한가정학회지
    • /
    • 제47권6호
    • /
    • pp.11-20
    • /
    • 2009
  • The purpose of this study was to investigate the perception and utilization of salted seafood in Korean women. We also asked them about their opinions on how to increase the production range of popular salted seafood. Data were collected from 1,137 women and were analyzed with SAS 9.1 program. Women aged between 40 and 59 had higher positive perception of salted seafood than women aged between 20 and 39. The older age group (i.e. 40 to 59) believed that the production of salted seafood, such as like as Kimchi and soy sauce, should be globalized because of their taste and nutritional value. However, the younger age group (i.e. 20 to 39) had negative perceptions of salted seafood because of their unhygienic production and excess amount of salt. Women aged 50 and over used salted seafood frequently as a side dish or seasoning to make Kimchi, stew, or soup. The younger age group preferred to purchase a small package (200g or less) of salted seafoods from the grocery store instead of preparing it themselves. When purchasing salted seafood, they considered the taste, manufacturer, and expiration date. Finally, all interviewees agreed on the importance of salted seafood as part of traditional Korean cuisine, and wanted to see further local development. However, manufacturing and packaging processes need to be standardized, and hygiene and nutritional contents should be improved in order to achieve good quality local production. To succeed and develop high quality salted seafood, younger consumers need to be enticed with better nutritional value, taste, and hygienic production. Furthermore, the production range of popular salted seafood needs to be expanded beyond Kimchi and Soy Sauce. Hence new recipes are needed.

Product Category and Shopping Options of Logistic Service Quality

  • KIM, Ok;CHEON, Hongsik J.
    • 유통과학연구
    • /
    • 제18권8호
    • /
    • pp.113-125
    • /
    • 2020
  • Purpose: The purpose of this paper is to investigate the effect of interaction between product category (fresh vs. indulgent product) and shopping options (shipping charge and delivery time) on customer satisfaction and purchase intent in an e-commerce context. When ordering groceries online, consumers begin to allocate a larger share of their grocery budget toward product categories that generally contain healthier items at the expense of product categories that generally contain more indulgent products. Moreover, customers are extremely sensitive to shipping options such as shipping charges and delivery time. Therefore, this research investigates the issue at a more segmented level to focus on the impact that one dimension of logistics service quality - product category, shipping charge, and delivery time have on customer satisfaction and purchase intent. Research design, data, and methodology: To test the theoretically derived priori hypotheses concerning product category, shipping charges, delivery time, satisfaction, and purchase intent, this research presented a scenario-based experiment. Eight treatment groups were assigned by the method of product category (fresh produce vs. indulgent product), shipping charge (free vs. paid), and delivery time (one-day vs. two to three days). A total of 240 subjects were divided into groups and exposed to one of the eight scenarios. Participant's purchase intention was the dependent variable, and ANOVA and L-matrix were used to analyze for main and interactive effects between factors. Conclusions: Results indicated that in tests 1 and 2, free shipping and fast delivery time increased consumer satisfaction as well as purchase intent, and fast delivery moderated the impact of free shipping on consumer satisfaction and purchase intent. Test 3 showed that the effect of free shipping on consumer satisfaction and purchase intent moderated by fast delivery for indulgent products. In contrast, fast delivery for fresh products moderated the effect of paid shipping on consumer satisfaction and purchase intent. Consistent with this proposed mechanism, the relative importance of fresh produce versus indulgent products highlights the effect of shipping options on consumer satisfaction and purchase intent when ordering the target product in an e-commerce context. We conclude with a discussion of the theoretical and practical implications of our findings.

Inter-space Interaction Issues Impacting Middleware Architecture of Ubiquitous Pervasive Computing

  • Lim, Shin-Young;Helal, Sumi
    • International Journal of Fuzzy Logic and Intelligent Systems
    • /
    • 제8권1호
    • /
    • pp.42-51
    • /
    • 2008
  • We believe that smart spaces, offering pervasive services, will proliferate. However, at present, those islands of smart spaces should be joined seamlessly with each other. As users move about, they will have to roam from one autonomous smart space to another. When they move into the new island of smart space, they should setup their devices and service manually or not have access to the services available in their home spaces. Sometimes, there will conflicts between users when they try to occupy the same space or use a specific device at the same time. It will also be critical to elder people who suffer from Alzheimer or other cognitive impairments when they travel from their smart space to other visited spaces (e.g., grocery stores, museums). Furthermore our experience in building the Gator Tech Smart House reveals to us that home residents generally do not want to lose or be denied all the features or services they have come to expect simply because they move to a new smart space. The seamless inter-space interaction requirements and issues are raised automatically when the ubiquitous pervasive computing system tries to establish the user's service environment by allocating relevant resources after the user moves to a new location where there are no prior settings for the new environment. In this paper, we raise and present several critical inter-space interactions issues impacting middleware architecture design of ubiquitous pervasive computing. We propose requirements for resolving these issues on seamless inter-space operation. We also illustrate our approach and ideas via a service scenario moving around two smart spaces.

제조업체와 유통업체간의 장기적 협력관계 구축을 통한 공급사슬관리 방안 : 식품제조업을 대상으로 한 소매업체 관점 (Long-Term Relationship Strategies Between Retailer and Suppliers for the Effective Supply Chain Management: Retailer Perspectives toward Food Manufacturers)

  • 김철민;노승혁;조광행
    • 기술혁신학회지
    • /
    • 제8권spc1호
    • /
    • pp.360-390
    • /
    • 2005
  • The paradigm of the corporate innovations has been changed from the intra-company innovations to the inter-company innovations. A prevalent approach to the inter-company innovations is the supply chain management. Three key words of the core concept of supply chain management are the long-term relationship, resource integration, and value creation. Specifically, it means that the supply chain management aims to make value creation through the resource integration for the supply chain entities, based on the long-term relationship between buyers and sellers. To make more effective long-term relationship among the supply chain entities, it is very important for the supply chain entities to analyze followings: i) What variables can influence the long-term relationship, ii) How these variables can influence to the long-term relationship. However, previous researches mostly deals the long-term relationship in the marketing area in fragment, and thus few research efforts have been done for the development of conceptual model using supply chain management theories. In contrast to previous studies, our research tried to develop and examine the integrative research model by introducing both the marketing theories and the supply chain management theories, and thus related hypotheses are derived. A multiple regression analysis was performed to examine the influence of the antecedents of the long-term relationship, for the 87 retailers of grocery supply chains. The empirical results confirm that cultural similarity, reputation, interdependency, and trust positively influence long-term relationship (i.e., partnership orientation and partnership symmetry). And results also confirm that the supply implementation factors such as organization integration, information system integration, and process integration playa moderating role between antecedents and long-term relationship. These findings suggest that companies should perceive the importance of managing the process, organization, information system integration in the long-term relationship implementation process as well as the factors such as cultural similarity, reputation, interdependency, and trust in the long-term relationship establishment process.

  • PDF

The Impact of COVID 19 on the Meat Supply Chain in the USA: A Review

  • Whitehead, Dalton;Kim, Yuan H. Brad
    • 한국축산식품학회지
    • /
    • 제42권5호
    • /
    • pp.762-774
    • /
    • 2022
  • The COVID 19 pandemic resulted in a considerable influence on the world economy. Being a big sector of the economy, the food supply chain struggled. The meat supply chain was most notably affected as every part of the supply chain from farm to shelf was closely inter-related. With the closure of businesses and restaurants the demand for at home food from grocery stores increased. Meat production facilities were impacted when the virus spread to the workers causing facilities to close or line speeds to slow. The combination of these two issues, in turn, led to there being less meat on the shelves. With less meat animals being harvested, there was less demand for livestock leading to farmers having an excess in slaughter ready animals. The decreased demand for livestock led to economic issues as money was lost in multiple sections of the supply chain. Aside from the economy and supply chain issues, other issues include concerns over the safety of meat products due to decreased safety protocols to increase line speed. Additionally, concerns of animal welfare with the excess of animals being culled were raised due to decreased capacity in processing facilities. While this review paper mainly focuses on characterizing the impact of COVID 19 on the meat supply chain in the USA, the compiled information should be able to provide practical insights to the meat/food industry across the globe to develop potential mitigating strategies against the COVID 19 and/or any similar pandemic incidences in the future.

사용자 선호도 변화에 따른 추천시스템의 다양성 적용 (Application of diversity of recommender system accordingtouserpreferencechange)

  • 나혜연;남기환
    • 지능정보연구
    • /
    • 제26권4호
    • /
    • pp.67-86
    • /
    • 2020
  • 추천시스템은 시간이 흐를수록 사용자와 기업에게 점점 더 큰 영향을 주고 있다. 최근 코로나(COVID-19) 팬데믹 현상이 전 세계적으로 일어나면서 세대를 뛰어넘어 E-Commerce의 중요성이 증대되었고 추천시스템은 E-Commerce 활성화의 최중심에 있다. 추천시스템이 개발된 이래로 다수의 알고리즘이 추천시스템의 정확도를 올리는 것에 집중되어 있었고, 추천시스템의 희귀성, 다양성, 우연성 등과 같은 다른 가치들이 간과되고 있다. 본 논문에서는 사용자의 만족도는 추천시스템의 정확도에만 달려있지 않고 다양한 성능을 겸비했을 때 고객에게 만족스러운 추천서비스 경험을 제공할 것이라 생각하여 다양성을 위한 그래프 기반의 추천시스템을 개발하였다. 사용자 네트워크를 구성한 뒤 카테고리를 활용한 무게중심변화를 통해 유사도가 낮은 이질적인 사용자를 찾아 추천상품의 유사성을 낮추는 방식으로 다양성을 도모하였다. 또한, 추천의 다양성은 사용자의 다양성 선호 수준에 따라 상이할 것이라는 가정에 따라 사용자의 다양성 선호 수준을 구별하였고 다양성 모델 성능이 사용자 특성별로 다름을 확인할 수 있었다. 전체 연구 결과, 추천시스템의 정확성과 다양성이 트레이드 오프 관계에 놓여있다는 것을 확인할 수 있었지만 본 연구모델을 통해 근소한 정확도 손실 대비 높은 다양성을 얻을 수 있었다. 본 연구는 그래프 기반의 추천시스템을 통해 사용자의 만족도를 향상시키는 다양성을 실현하였다는 연구적 의의와 사용자 수준을 고려한 추천의 다양성을 적용 결과를 통해 기업의 장기적 이윤을 상승시킬 수 있는 모델 개발이라는 실무적 의의를 꼽을 수 있다.

마케팅 믹스 모델의 사이버 전환에 관한 실증적 연구 (The Cyber Transformation of Marketing Mix Model : An Empirical Study of Korean On-line Shopping Malls)

  • 이영순;서봉철
    • 한국유통학회지:유통연구
    • /
    • 제7권1호
    • /
    • pp.105-127
    • /
    • 2002
  • 본 연구는 마케팅 믹스의 사이버 전환 문제에 집중하여, 온라인 쇼핑몰을 조사표본으로 선정하고 실증 분석한 연구이다. 웹사이트에 나타난 기업특징, 웹사이트 기본기술, 커뮤니티 기술을 측정하여, 이들이 마케팅 믹스의 사이버 전환에 어떻게 영향을 미치는지 규명하였다. 실증분석 결과, 마케팅 믹스의 사이버 전환 수준은 웹사이트 기술의 영향을 받는다는 것이 검증되었다. 웹사이트 평가의 조사문항으로는 웹사이트에서의 기업특징 5항목, 웹사이트 기본기술 10항목, 커뮤니티 기술 12항목을 5점 척도로 하여, 국내 100hot.co.kr의 식품, 화장품, 보석/액세서리 3업종 123개 쇼핑몰 웹사이트를 대상으로 패널조사 하였다. 분석결과 원인변수는 기술, 상호작용, 연결, 기업특성, 도메인의 5개 요인으로 추출되었다. 연구결과는 두 가지로 요약할 수 있다. 첫째, 웹사이트에 나타난 기업특징, 웹사이트 기본기술 요소, 커뮤니티 기술 요소에서 상호 공통성이 있는 요소의 결합을 규명하였다. 즉, 기술, 상호작용, 연결, 기업특성, 도메인 요인이 추출되었다 둘째, 추출된 요인이 마케팅 믹스가 사이버 전환에 어느 정도 영향을 미치는지 검증하였다. 즉, 기술 요인과 상호작용 요인은 마케팅 4P 믹스 모두와 유의한 상관이 있는 것으로 밝혀졌다. 특히 유통믹스의 영향이 가장 높은 것으로 나타났다. 사이버 공간의 새로운 비즈니스 모델에서는 전통적인 4P 믹스를 적절히 전환하고, 고객관계 증진, 공유적 시장공간 창출, 상호연결에 초점을 두어야 할 것이며, 새로운 경영환경에서는 상호작용성과 연결성이 어떻게 활용되느냐에 따라 마케팅 성과가 달라질 것이다.

  • PDF

Lessons from Haitai Distribution Inc's experience in Korea

  • Cho, Young-Sang
    • 유통과학연구
    • /
    • 제9권3호
    • /
    • pp.25-36
    • /
    • 2011
  • Owing to the rapid growth of hypermarket/discount store formats since 1996, Korean retailing has suddenly attracted the significant attention from researchers. Before the emergence of large scale retailers such as E-Mart, Lotte Mart and Tesco Korea, there were the two retail formats who led the Korean retailing in the modern retailing history: department store and supermarket formats. Nevertheless, there has been little literature concerned about the two retail formats as a case study, while some authors have paid their attention to hypermarket/discount store formats. In addition, when mentioning the development process of retailing history, it is less likely that authors have made an effort to illustrate supermarket retailing history. In order to regard supermarket retailing as part of the Korean retailing, it is interesting to look at a representative supermarket retailer, Haitai, who was one of the subsidiaries of Haitai chaebol. Based on supermarket retailing, the company which was established as a joint venture in 1974 led a supermarket retailing in the Korean modernised retailing history. Before analysing whether Haitai failed or not, the definition of failure should be illustrated. With regard to the term, failure, in the academic world, authors have interchangeably used the following terms: failure, divestment, closure, organisational restructuring, and exit. To collect research data as a case study, the author adopted an in-depth interview method. The research is based on research interviews with 13 ex-staff who left after Haitai went bankruptcy, from store management department to merchandise department. By investigating Haitai's experiences through field interviews, the research found that Haitai restructured organisational decision-making process at the early stage when companies started to modernise organisational charts, benchmarking sophisticated retailing knowledge through the strategic alliance with a Japanese retailer. In respect of buying system, the company established firmly buying functions by adopting central buying system, and further, outstandingly allocated considerable marketing resources to the development of retailer brands with the dedicated team of retailer brand development. In the grocery retailing, abandoning a 'no-frill' packaging concept, the introduction of retailer brand packaging equal to, or better than national brand packaging design, encouraged other retailers to change their retailer brand development strategies. In product sourcing ways, Haitai organised for the first time the overseas sourcing team with the aim of improving the profit margins of foreign products and providing exotic products for customers, followed by other retailers. Regarding distribution system, the company introduced the innovative idea which delivered products ordered by stores directly to each store withboth its own vehicles and its own warehouse in which could deal with dry foods, chilly foods, frozen food, and non-foods, and even, process produce. In addition, Haitai developed many promotional methods to attract more customers like 'the guarantee of the lowest price', and expanded its own business to US in 1996, although withdrew, because of bankruptcy in 1997. Together with POS introduction in 1994, Haitai made a significant contribution to the development of the Korean retailing, influencing other retailers in many aspects. As a case study, the study has provided a number of lessons from Haitai's experiences for academicians and practitioners, suggesting that its history should be involved in the Korean modernised retailing.

  • PDF