• Journal of the Korean Society for information Management
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• v.37 no.4
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• pp.151-179
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• 2020

This study explores the potential of using a library chatbot to improve the non-face-to-face digital reference services for academic library users by designing and implementing a library chatbot. Through data analysis, user needs and library services were analyzed, and a scenario was designed by selecting an appropriate development method. For user-friendly interaction, the personality of the chatbot and user interface was designed to evaluate its usability. In addition, the accuracy was verified through the response accuracy evaluation and performance evaluation of the chatbot, and the effectiveness of the chatbot was evaluated through a user satisfaction survey. In order to manage the operation and maintain service quality, the chatbot is improved by monitoring user-chatbot conversations and reflecting user feedback. Based on these findings, recommendations for designing and implementing a library chatbot were made to help improve library reference services.

• Proceedings of the KIEE Conference
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• 2006.04a
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• pp.75-77
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• 2006

In this paper, the technology of the conformance test for Broadcast Web Site Service (BWS) which is one of the data services of the T-DMB (Terrestrial Digital Multimedia Broadcasting) is proposed. First, the standard of the BWS Service is introduced and then the method of the conformance test of BWS bitstream and BWS receiver module is provided. A BWS bitstream analyzer is implemented for use in verifying the transmitted BWS bitstreams. To provide a means for the receiver manufactures to verify their own BWS receiver modules, a receiver test suite is developed including BWS test bitstreams and a BWS reference receiver module. The BWS bitstream analyzer includes the analysis function for the conformance test of MOT protocol, HTML, PNG, MNG, JPEG, and Ecma Script. Also, it was actually used for verifying the BWS test bitstreams. In the course of developing a HWS receiver module, 4he BWS receiver module under test can be verified by comparing the results of the BWS reference receiver module with those of the receiver module under test. when the same BWS test bitstreams are fed into the two receiver modules.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.2
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• pp.49-74
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• 2004

In this study, It designated to grasp and analyse the status and problem regarding whole information service system in the object of specialized information center in scientific and technological fields which is designated and supported by KISTI(Korea Institute of Science and Technology Information). And with this basis, it presented the efficient information service plan which reflected and adopted recent information technology, of specialized information center in scientific and technical fields To acquisite and analyse about the status and problem regarding whole information service system of specialized information center in scientific and technical fields, it executed a preceding research analysis, a questionnaire investigation, conversation which leads a direct visit to corresponding agency, website analysis of home page related corresponding agency, and the brainstorming method which leads the conference of the regular discussion with specialist in related fields in parallel.

• Journal of Internet Computing and Services
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• v.5 no.3
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• pp.87-98
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• 2004

There are several types of distributed subscribers network using Asymmetric Digital Subscriber Line (ADSL), Very high-bit rate Digital Subscriber Line (VDSL), and Data Over Cable Service Interface Specifications (DOCSIS), The efficient and concentrated network management of those several distributed subscribers networks and resources require the general information model of network, which has abstract and conceptional managed objects independent of type of network and its equipment to manage the integrated subscriber network, This paper presents the general Internet subscribers network modeling framework using RM-ODP (Reference Model Open Distributed Processing) to manage that network In the form of integrated hierarchy, This paper adopts the object-oriented development methodology with UML (Unified Modeling Language) and designs and implements the HFC network of DOCSIS as an example of the subscriber network.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.20 no.9
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• pp.1666-1672
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• 2016

In recent years, smart technology has been applied to various information system fields. Especially, traditional library service area is changing to Smart-Library from Digital-Library. In this environment are need to library service software platform for supporting variety content, library services, users and smart-devices. Due to this, existing library service has a limitation that inhibits semantic interoperability between different heterogeneous library systems. In this paper, we propose Linked-Open-Data based smart library as an archetype of future-library system that provide a variety content and system interaction and integration of services. It is an innovative system of the cutting-edge information intensive. Therefore, we designed system environments according to various integration requirements for smart library based on Linked-Open-Data. And, we describe the functional requirements of smart-library systems by considering the users' demands and the eco-systems of information technology. In addition, we show the reference framework, which can accommodate the functional requirements and provide smart knowledge service to user through a variety of smart-devices.

• Journal of Digital Contents Society
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• v.4 no.1
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• pp.23-34
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• 2003

The number of internet users rapidly increases, it has development of various learning method and education-contents. Currently, it has increasing of management, maintenance and reusing of education-contents through CMS (Content Management System) and SCORM(Shareable Content Object Reference Model) standard but actually, it has not more service for customer, In this paper, we propose CMS(Content Management System) using the supporting self learning method for increasing teaming effective of customer.

• Journal of Digital Convergence
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• v.5 no.2
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• pp.25-36
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• 2007

In this paper, we studied on the effective structure of an e-Learning Korean Support System for foreigner based on computer systems which is to obey the rules of IMS/AICC International Standard regulations based on LCMS and SCORM. The most important task on this study is to support the function of self-study module through the review of the analysis and results of Korean learning and learning customs. We studied the effective PMS detail modules as well as the Standard Competency Module Management System, which related to LMS/LCMS, Learning an Individual Competency Management System, Competency Registry/Repository System, Knowledge Management System based on Community Competency Module, Education e-survey System and Module learning Support Service System. We suggested one of standard Effective Model of learning Korean Support System which is adopted in a various techniques for foreigner.

• Journal of the Korean Society for information Management
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• v.24 no.1 s.63
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• pp.75-101
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• 2007

The current technological revolution pushes forward the innovation in the library information systems. This study proposes functional requirements and an architectural reference model of Semantic Library, recognized as a prototype of next-generation library information systems, that is a seamless convergence of the library information systems and the Internet technologies. Semantic Library can realize semantic interoperability and integration based on ontology and metadata, and also renovate information services for users with openness, sharing, participation and collaboration. Semantic Library will be effectively implemented by means of service-oriented architecture and the logical structure of FRBR. In this study, a reference model of Semantic Library consisting of 6 horizontal layers and 3 vertical elements is presented as a next-generation model of library information systems.

• Journal of Information Science Theory and Practice
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• v.10 no.1
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• pp.1-17
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• 2022

The article reports the results of an investigation on the practice of providing digital scholarship services at Vietnam National University Ho Chi Minh City, Vietnam. This study is part of an ongoing research project entitled Developing a digital scholarship service framework for universities at Vietnam National University Ho Chi Minh City. It employed a qualitative research approach through in-depth interviews with 31 individuals who are university managers, library managers, lecturers, and postgraduate and undergraduate students from six member universities and Central Library of Vietnam National University Ho Chi Minh City. Research results show that some digital scholarship services have been provided at Vietnam National University Ho Chi Minh City. However, they have not been yet systematically implemented and have not met users' needs. Lack of needed resources such as space, technology infrastructure, human resources, finance, and stakeholder support are among major challenges in developing digital scholarship services. The management of existing digital scholarship services is fragmented without a clear policy for developing digital scholarship and supporting services. The study contributes to the existing knowledge by adding substantially to current understanding of the practice of providing digital scholarship services in Vietnam's universities in the transition period, from state control to autonomy, which has not been much addressed in previous research. Furthermore, this study can be a useful reference for higher education institutions in developing countries regarding implementation of digital scholarship services.

• Journal of Information Management
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• v.37 no.2
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• pp.137-156
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• 2006

To evaluate the performance of the question and answer services provided through the internet portals in Korea, question and answer transcript of four major services were sampled systematically. Using the digital reference evaluation framework, number and types of questions, response rate, timeliness, accuracy for information questions and user satisfaction were measured and analyzed. The level of the service performance is identified and compared. The conclusion includes suggestions for service improvement.